TS1424 i downloaded an album from i-tunes and some of the songs only play for a few seconds. What do I do?

any suggestions?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • TS1424 i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
    If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

    I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
    Artist: Imagine Dragons
    Album: Night Vision

    Report it here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS3474 newly downloaded songs only play for a few seconds

    My newly downloaded songs will only play for a few seconds.  How do I fix this so I hear the full song?

    Remove the track from your iTunes library and PC and redownload it again via iCloud.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • TS1424 A few purchased Songs only play for a few seconds or not at all...

    I have a few songs that after purchasing on i-tunes, they play for a few seconds and that's it.  How do I fix this?  Do I have to delete them from my i-tunes folder and then go to songs purchased and download them again?

    Yes, assuming you are in a region where you are permitted to redownload your music purchases delete the copies of the corrupt tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If the problem persists contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    tt2

  • I recently bought an album and one of the songs only plays for 3 seconds. Anything I can do without rebuying the song again?

    I bought an album recently and one of the songs that got downloaded doesnt play all the way, it only plays the first 3 seconds. But I havent fully downloaded the album on my itunes, does that have something to do with it? Anyway I can fix that without paying the song over.

    Sounds like a corrupt / damaged download
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases  >  http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service  >  Apple  Support  iTunes Store  Contact Us

  • TS3297 Purchased album of Casting Crowns but some songs only play for 30-40 seconds. Where are my songs?

    I'm new to purchasing and downloading music. What I did was use a gift card to purchase an album but most of the songs only play for 30-40 seconds.  A couple play for their full time.  What went wrong?

    Delete and redownload:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • TS1424 i downloaded an album from i tunes, but it will not play back correctly,tracks stop half way through and skip to the next one. what can i do???

    I downloaded an album from i tunes, but it will not play back correctly,
    it starts a track and then stops randomly and jumps to the next track
    and then does the same thing ad ainfinitum! What to do??

    Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • I just downladed an album from itunes, but three of the songs only play 16 to 20 seconds and then go to the next song.

    Why when you purchase and album from itunes do some songs only play for 20 seconds?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I have downloaded The Final by Wham (Deluxe edition) and most of the Videos only Play for about 2 minutes then freeze

    Hi all
    I am new to iphone and have just bought Wham The Final (deluxe edition) which includes all there videos.
    When i go to play the videos they play for about 2 minutes then they just freeze. Club tropicana does not even play at all.
    I have other video purchases which all play fine.
    Is there anywhere in itunes where you can re-download?
    Thanks in advance

    It's probably the new 'taste filter' trying to keep you from emberrasing yourself in public. Try playing them when you're alone. If it detects no one else is in the room, it may allow you to view them. 
    Seriously... Do they play in iTunes on your computer? If they're in your iTunes library, un-sync them from the phone, then sync them back.

  • 4 of the songs on a recently purchased album do not appear on my computer. I bought the album on my phone, and all of the songs are accounted for there, but on my computer it shows as an incomplete album and ITunes wants me to buy the missing songs?

    I recently purchased Slipknot's ".5: The Gray Chapter" on my phone via an ITunes gift card worth $15 dollars. The album did have some trouble downloading because of a bad signal, and a good number of songs "could not be downloaded at this time". To download the missing songs, I had to go into ITunes store>more>purchased>music>all songs and click download on the few that didn't. This fixed that problem, and now the entire album is on my phone, but when the album transferred over to my computer, 4 of the songs still did not appear.  Not only that, it says that they have not been purchased. The ITunes card I used only has a dollor left on it, so I know it registered the purchase. The 10th, 14th, 15th, and 16th tracks still have $1.29 next to them, and ITunes is showing the album as an incomplete.

    We are having this same issue.  We have over 200 songs that are now missing and only our most recent ones show up in our ITunes library.  Fortunately we have one phone that still has all of our music still in tact. This phone is no longer one I will be using as I upgraded to the Iphone 6, and only the most recent purchased songs remain.  The rest are no where to be found and the iTunes store shows that I would need to re-purchase.  Not sure what to do as when I tried to sync my last phone, all the songs were gone.

  • TS1424 I downloaded the Bowie album "Tonight".  One song, God Only Knows, appears to have downloaded the full length, but it will only play for a few seconds.  Ideas?

    How does one recapture a song that didn't really download, but which the APple Store thinks has been purchased already?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1725 I bought an album on iTunes and one of the songs only plays a quarter of the way through before jumping to the next song. How do I download the whole song?

    The download was interrupted initially, but I continued it and all the other songs play fine. Is there a way I can be reimbursed for the purchase?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1296 I downloaded an album from i Tunes to my i Phone 4 but somehow all but two of the tracks have deleted themselves from there. When I try to synch again (from a Windows pc) I can't upload the missing tracks again. they are playable from the PC but no

    I downloaded an album from i Tunes to my i Phone 4 but somehow all but two of the tracks have deleted themselves from there. When I try to synch again (from a Windows PC) I can't upload the missing tracks again. They are playable from the PC but not the i Phone. Any ideas?

    You may have to sync all your music off your phone (by unchecking Sync Music on the Music tab of your iTunes sync settings and syncing), then sync it back on to fix this.

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