TS1424 I purchased a led zeppelin "Your time is going to come" and it is not the complete song. I want a refund
I would like a refund. There is virtually no way to reach a human being at apple. I believe Im sticking with amazon as at least I can resolve an issue over the phone
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
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This is a user-to-user forum, not a means for communicating with Apple. I'm not sure where to direct your inquiry, but probably the Apple Feedback page would be the best choice.
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You can use this link and after 30 days obtain a 24 digit serial number - click here for PSE downloads
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Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
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Welcome to the Apple Community.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
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Hi there. I just bought a new iMac. Used to have a pc. Plugged my nano into iMac and it transferred my purchases fine. Bought a new album on i tunes and it will not download to my nano. Does anyone have any suggestions? Much appreciated. Thanks.
You may not have the iPod's Music tab set up in iTunes, which is how you tell iTunes how to automatically sync your iPod.
Select the iPod in iTunes. There is a row of "tabs" (starting with Summary). Click on Music there.
To use automatic syncing, the checkbox for Sync Music is checked. Below that, you can choose to sync Entire music library, if it fits. Otherwise, you can choose to sync Select playlists, artists, albums, and genres.
With the latter choice, you can create a selection of songs to sync to the iPod by selecting (checkmarking) playlists, artists, albums, and/or genres on the Music tab. For example, you can make a playlist in iTunes with all the songs you want on the iPod. That new album needs to be on that playlist, if you want those songs synced to the iPod. On the Music tab, checkmark that playlist.
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Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?
Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
About receiving my credit card being debited for Free App Store Application downloads,
It should be within a few days, but it might vary a bit by bank/provider :
I am in India, if the bank don't refunds , what to do?
Rajagopal.pngr :- It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple. -
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Important note, do NOT sleep your macbook Air with headphones attached until this is resolved.
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Best regards,
Rob.PinguXeF wrote:
, while I have taken a backup of the iTunes Library,
this means nothing if it was not done correctly...
To have EVERYTHING on a New Computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information
Hi Lukeclear17,
The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen -
I purchased a Lightroom upgrade (4 to 6) four hours ago and can still not download it
Hi there
Occasionally orders are reviewed manually during US business hours. We would expect your order to be released within 8 hours.
Sorry for any inconvenience caused.
Kind regards
Bev -
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Most likely it is blocked on server level, you need to go to account settings and unblock everything that has word apple in it. Also just to make sure, verify that you didn't misspell your e-mail address.
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TS1424 Didn't receive the complete song. Ends too early. What can I do?
I just downloaded a song but it doesn't play to it's entirety. How can I re-download and get the complete song?
Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting it from your iTunes library and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link. -
I purchased quicken through the app store and it will not download. Can I get a refund for the app?
Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Then try downloading Quicken > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Just so you are aware, "all sales are final" as noted here > iTUNES STORE - MAC APP STORE: TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Topic Selection -
TS1424 i buy songs and its only half of the complete song?
i buy songs and its only half of the complete song were downloaded?
Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.
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