TS1702 How do I report a scam app in AppStore?

How do I report a bad app on AppStore? Finger print scanner by silver carring inc... Downloaded a radio app instead of finger print scanning app...the website of developer doesn't exist...
I want to report this to AppStore so they can remove the app and also give me a refund for $2.
I believe AppStore as a storefront is not doing their work properly... Aren't they supposed to check if the app u r buying is same one which is downloading?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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    How do I report an App that is not working and the seller has not fixed the problem yet is continuing to sell it? People are being ripped off and Apple does not seem to care.

    sophiesheu wrote:
    I recently purchased a scam app (GPS map Virgin Islands) by the Kaart Data LLC.  I first emailed the developers and got a quick response: "we are sorry that you don't like the app, but we don't do refund".  I went to the "Report a Problem" link from Apple like King_Penguinsuggested, and got a response from Apple saying they will refund the whole amount and start an investigation on that app.  So it definitely worthes a try.
    Glad you got some resolution on that. I'm not familier with the app you had issues with, but the one the OP was questioning is very highly regarded and widely sold. Odds are the issue was with his iPad and he never responed to inquiries about troubleshooting (I suspect he had not tried much of anything).

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  • How do I report a bad app and get my money back

    How do I report a bad app and get my money back

    http://www.apple.com/support/itunes/contact/

  • TS1702 How can i report an app for their coding

    Hi, i just wonder how can i report space ape for making bad game? Their samurai siege constantly have bad coding, one instance where they advice their users to change the device clock to "work around their bugs" and do not advice other of potential harm this could do to the device, leaving quite a few losing their other game progress and work progress. On another instance is how to create a new village. One would assume that you can create the new village if you have new game center, but the server still remember the device if it was once log in. Like atm, i have 1 village on my iphone 5, and im thinking of making a new village on my ipad, but when i installed the game on my ipad, i forgot to log out of the gc, and it continually loading my iphone 5 village on my ipad. I have tried log out, delete, reinstall, etc. one should not have that much trouble trying to get a new village on a new device. Now i have two device logging each other off because of this issue, and still can't get it to give me new village.
    This is bad if i log on my friend's phone to check my village, and she can't create a new game because she is stuck with my village, and i can not play mine if she open the app. This is really stupid coding. Not only these two issuse, the company constantly producing new updates, and pay no attention whatsoever on quality assurance. And i'm fed up with it, as they are continually violating apple rules.
    <Edited by Host>

    Contact the developer.

  • How do you REPORT Phishing Scams sending personal messages in these Forums?

    I've looked high and low, and I have no idea how to report a user. Nor how to report Personal Messages of the following nature:
    I first realized it WASN'T actually a Staff member after I saw current forum status as a regular "member", then was further clued in by the "English" used in the message body.
    Why isn't there "Report as SPAM" and "Report PHISHING SCAM" options in the mailbox? Once you have been here for a while they are likely easy to spot, but it's obvious they are targeting those who just barely set up their accounts and are receiving other mail in the inbox automatically from the server.
    Not sure if this will just be deleted but here is the abuser's information:
    Avatar is a "Wrench" and this person then uses a "24 / 7" Image
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    Well, I did notice a report function, on "some" of the forum boards, as an available side bar tool. But I still have no idea where, or how, to report Personal Message Spam and Phishing scams..
    As that is something that really bothers me, I guess I will move-on to other Forums and check back here from time to time to see if this has been addressed.

  • How do I report a fraudulent app

    How do I report a fraudulent application from the iTunes store that doesn't do at all what it says it supposed to do and I'll write lies about what it's capable of doing it also has false reviews written about it?
    The app in question is I BlackList and all the variants of the same they simply don't function of the reviews are written falsely and a lot of people are getting ripped off.

    You can contact support and let them know about it.
    http://www.apple.com/support/itunes/contact/

  • TS1702 how do you restore safari and app world to my ipod

    how do you restore safari and app store to my I pod please

    Likely that those are apps are hidden by turning on Restrictins for those apps. Go to Settings>General>Restrictions. Changing is passcode protected.

  • TS1702 How do you permanently delete purchased apps from itunes?

    How do I permanently delete purchased apps from itunes on my iphone?

    I have spent a good part of my evening trying to figure this out then finally found this page which confirms what I was thinking... It doesn't appear possible! ARHHHH!!! There are loads of posts saying how you can do this, when what they appear to be describing is how to remove the apps from their iphone/ipad and not actually from the list of every app you have ever installed which appears when you go into the "Apps Store" > Updates > Not on this iPhone.
    It would be really nice to be able to remove programs from this list as I am sure I am not the only person who over the years have installed some apps which where not very good and I don't want to be reminded of them or to ever see them again quite frankly.
    I can do this very easily from my Android phone in Google Play which is Google's version of the App Store.
    I think things like this remind me why I prefer the ease of use of my Android phone... Ho hum! Maybe one day some geeks at Apple will realise that this would actually be a really useful thing to be able to do and enable it.

  • TS1702 how do I permanently delete an app from my iphone 4?

    how do i permanently delete an app such as digisocial from my iphone 4?

    Press and hold on any app icon on the home page or in the folder where this app is available until app apps begin to wiggle. An x will be available on the icon for the app. Select the x to delete. Press the home button when finished.

  • TS1702 How do I delete an unwanted app from my iPad?

    How do I delete an unwanted app from my iPad?

    Delete apps
    Hold app down until they all wiggle then tap the 'X' to delete it. Tap the home button when done.

  • TS1702 How do I delete an iPhone app?

    How do I delete an iPhone app?  thanks

    Hold your finger on any app until they all wriggle, then tap the "x" on the one you want to delete.
    Note that the built-in apps cannot be deleted.

  • TS1702 How do I reinstall my Skype app?

    How do I reinstall my Skype app on my ipad2?

    If it's still on your iPad then you can delete it by pressing and holding any of the apps and after a couple of seconds or so they should start to shake. Then press the 'x' in the left corner to delete the Skype app and then press the home button so as to stop the shaking. If you don't get the 'x' on any of your downloaded apps then check that Settings > General > Restrictions > Deleting Apps isn't set 'off'.
    You should then be able to re-download it.
    But if you want to reinstall it because you are having problems with it then you could instead try closing the Sype app completely and see if it works when you re-open it : from the home screen (i.e. not with the Skype app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Skype app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

  • TS1702 How can I get my downloaded apps to stop crashing after I try to access them?

    How can I get my downloaded apps to stop crashing after I try to access them?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • TS1702 How do I report an app that intentionally scams it's users?

    The only thing ever mentioned when having a problem with an app, is to contact the developer. But the developer's website is in Arabic or something. But more importantly, their app was created with the intent to deceive consumers.
    The app in question is known as "Mobile Cinema" by grees artoul. https://itunes.apple.com/us/app/mobile-cinema/id498619950?mt=8
    The app is listed as a free app with a $9.99 in-app purchase option to purchase the ability to view over 4,000 movies. Upon doing so, you quickly find that what you get instead is a link to IMDB for about 30 movies. That's it. So you get no movies, but instead a wikipedia article on when the movie was created and who starred in it. You don't even get 4,000 IMDB articles, it is all a scam and there appears to be no recourse. The problem isn't a glitch or bug with the app, the app was intentionally made to deceive people from the beginning.
    The way the developer is getting around the system is when you first download the app, he tells you to rate his app 5 stars and it will unlock an additional 15 movies. So being a free app, and people's attention spans. Most of the free users do just that and all those 5 stars drown out the 1 star people who actually paid for it, because free users > paid users. Now when the ratings for the app start to fall, the developer just 'updates' the app to a different version and the cycle starts over again with reset stars for the current version. It is a blatent scam and if you read through the reviews, you can see it, but it doesn't matter and there is no hope for a refund.
    I know that the money lost is gone for those that bought into it, but there should a way to report this to Apple, but all the articles just say "contact the developer", which naturally is culprit in the first place. Apple's suggestion: http://support.apple.com/kb/TS1702

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

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