TS1702 who do i get in touch with when i update a game and all my progress is erased? i spent $$$ on the game app

who do i get in touch with after a update for a game app erased all progress....i spent $$$ on this app

i'm logged into my gamecenter and it was backed up on my icloud....i've emailed the developer and read that many others are in the same boat as i.....i also deleted and redownloaded it? very frustrated?

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  • Hello i have an idea for an app who do i get in touch with

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    mjd6104 wrote:
    How do I tell Apple?
    _*iTunes feedback*_.
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    You can download apps again for free from the app store via the purchased tab at the bottom of the screen in the app store app. You must use the same Apple ID that you bought the apps with.
    Are the apps still in iTunes on your computer? If they are - sync them back onto the iPad.

  • After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

    Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

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  • How do I get in touch with a Product Expert?

    I see the site says 24/7 Adobe Product Experts, but I can't find a number or anyway to get in touch with them.  Any ideas?

    Hello,
    Welcome to Adobe forums.
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  • I keep getting network connections error when downloading update for iPhone 4. Any suggestions?

    I keep getting network connections error when downloading update for iPhone 4. Any suggestions?

    I think I solved the problem by initiating the update in a different way, from the itunes panel where I can click to start the update, instead of saying yes when asked if I want to update when itunes launches in response to the iphone being plugged into the computer.

  • First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help!  I am not a technical person, I just want to be able to use Photoshop Elements and ge

    First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help!  I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine.  I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance).  Relucltantly, I am now typing this - and I suspect it will not help in the slightest!  I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you.  Can you please let me know how I can resolve this?  Louise A Fraser

    Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another.  You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Adobe ID, and signing-in
    3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
    Click here to get help now Contact Customer Care

  • Where can I get in touch with someone at Telstra who will give me answers to what I actually ask?

    I'll do my best to keep my well trodden story short, but I need ADSL at my premises, I have been trying for well over 10 years for this to happen, as well as my neighbours have been trying as well. As you can imagine I am at my wits end, every single person I ever get in contact with from telstra all tell me the same answers, but they aren't to the questions I am asking. Simply put, over the years i have been told:a) I live to far away from the exchangeb) there is too much interference in the linec) you are on a pair gain and can't be taken off it (I no longer get this reason, Telstra insists that I am not on pair gain but I really really think we still might be, as this property was only ever meant to have one phone line, however now there are two houses on it, plus a 3rd line was put in for a granny flat when my grandmother lived there (she has long since passed)  Why i don't accept these answers is that on the road i live, companies and private homes can get quite a good adsl+2 connection. At one time they could not. But an upgrade to their line occurred many years ago, and then they could get ADSL then ADSL+2. Meanwhile my side of the road haven't seen any such upgrades. All the houses on this side of the road have home phone line problems. My grandmother had the hotline number for emergency/disability/priority service on speed dial she used it so often. I ended up just cancelling my landline altogether because i was tired of paying for a sub par service that always had faults and popped and crackled and hissed and completely died any time there was rain. My parents who live next door to me still have their landline, but as they are getting more and more used to mobile phones are realising without a fixed line broadband service, the fixed line phone is getting less use and just a burden to have, with all the same problems I used to have. In fact, they can't even get the caller ID function to work on their phone due to the "interference", which is line neglect and degredation, and in need of replacement just like the other side of the road, but we keep getting the excuse "we live too far away from the exchange". It's a lie. A blatant lie and I don't accept it. I accept that we are on the edge of where adsl can extend to, and that we might not get blisteringly fast speeds on it, but when someone, one of my friends, who lives almost directly accross the road from me can play his online games, and watch netflix at the same time, being told I live too far away is just not acceptable.  Here is an image from ADSL2Exchange of my location to the exchange. Yes, I know that my line doesn't go as the crow flies, but...  in the picture below, the red dots from top to bottom represent my parents house, then my house, then my neighbours house, then another neighbour who all get told the same lies, and who all put up with the same troubles. The blue dots are the places where ADSL is available, from top to bottom are a private home where my friend lives, a way back from the road where the cable lies mind you, who has adsl. Under that is another private residence with broadband. the next one is a industrial shed and office, where another friend of mine was managing a contracting business and they set up temporary shop there, was told they could get broadband, but they were only there for 4 months so it wasn't worth it. The big yellow dot represents a whole host of industrial sites, grain storage, recycling, and much more of it is getting developed into an even bigger industrial area. A lot of it would be further from the exchange than I am, yet these giant companies wouldnt be operating there without fixed line broadband.  My last dealings was with Telstra Country wide, who I sent through these photos, explained everything we had been through, and what we wanted, which was answers to why we can't get it, because its NOT distance, as people just as far as us and some even further can get it, so saying that is a lie, and NOT interference, because the interference is how badly the line is degraded, if that is the reason, then it should be fixed right? And above all else, the main question we want answered is, what would be the cost to me personally, or a joint cost between me and the neighbours, of getting it, either by patching in to the good almost new line accross the road, or whatever else that may need doing? We want to know, I don't care if its well out of my price range, but we want to know what the cost would be, and how we could go about getting it done. Also we really desperately need a line technician out here to double and triple check that there is no pair gain system in place. We don't want someone just checking data on a computer, we need someone to see the mess that was made when these extra lines were put in at this property.  But what answers did we get? It is unavailable to you.  That is all we got. No questions answered, no people sent out. We may have well been talking to a sales rep. Its just the same thing over and over, almost politician speak. We are getting answers, but not to the questions we are asking. There are 4 houses here in desperate need of them. All of us are small business owners who are tired of resorting to paying the extortionate prices for wireless broadband, where even if it wasn't already so much more expensive than fixed line, the data cost can send a business broke, but the 4G reception is sketchy at best. 3G is not too bad, but anything involving sending high data traffic, is pathetic. I know we are only 4 residences, and the cost of repairing the line to usuable might outweigh what you reap back any time soon, but lets face it, the NBN isnt coming here any time soon. If ever. We are always overlooked with everything, even as a town. Narrabri is the major town, the centre of many smaller ones surrounding it, yet Telstra install 4GX coverage to Wee Waa and Boggabri around it and leave the major town out? So yes everything is very frustrating, and I want someone with a clear head and the knowledge and power to at least organise some line techs for a meeting with us, and a possible pair gain removal, and after that, outline us some costs, no matter how dramatically huge or surprisingly small they might be, to get this matter of our bad line fixed, replaced, or patched in to the good new cable across the road. I'm not giving up. We are taking this to our local state and federal MP's, one of the neighbours of mine on the map is a Councillor on the Local Shire, there will be a lot of heat on this issue.  Or maybe there is a new and different solution to the problem that we haven't thought of besides hoping for a tornado to lift all our houses and land them on the good side of the road.  So who do I talk to? who do i get in contact with to have my questions answered?         

    anything over 4KM and usually the loss is that high that an ADSL connection is not sustainable, it is possible that the people on the other side of the street are on a RIM/TOPHAT which is ADSL/2+ enabled, but it really does depend...
    If the landline has had ongoing faults and issues the chances are that even if it could be provided that there would be huge speed issues because of the fault...
    If you are having signal loss so great that it is affecting the landline service by itself then the chances are that the same interference would be so great as to make the loss of speed so high that Wholesale would not bother to allow it to occur in the knowledge that it will cause more problems then it would solve...
    If you are 4.2KM from the exchange as the crow flies then it will be higher again in cable length... again making it quite possible that it is quite largely that you are too far from the exchange, especially when you mix in the distance and the loss of signal which your parents already experience on their phone service...
    If the estimated speed is below their minimum speed they will just not provide it... because it is better to not provide it then to have people (not saying you but there are people who would) complain and complain that it is too slow... so they don't bother...
    If you are on a RIM which is not ADSL enabled, it is likely it would need an upgrade before you could connect and the random and sporadic nature of the NBN roll out has made it somewhat unviable for any of the ISP to really invest into their own networks... so they haven't been doing any major upgrades...
    But about the best you could do is to place an order, once that is declined you can raise it will complaints, however if it can't be done, it can't be done and they might not be able to do much to help.

  • What's the right way to get in touch with devs? arch-general list?

    tl;dr version: skip to the questions at the bottom
    Today I saw an unfortunate thing happen during the Bug Day proceedings. It surprised me to see it, because the knowledge needed to avoid the problem was made available in advance. Bear with me as I tell a story, so I can point out an example of what looks like a communication problem between users and devs.
    A while back, I sent mail to arch-general giving advance notice of upcoming releases (within the next two days) for some xiph.org software (libogg, libvorbis, libao, and vorbis-tools). No one responded to it. That's not really a problem - after all, there wasn't any work to be done yet, since the releases weren't finalized yet.
    When the releases happened, I flagged them out of date as usual, and provided extra details to avoid difficulty with the upgrades (whether rebuilds were needed, and which upgrades depended on which other upgrades). One package belonged to Snowman, two to Tobias K, and the last (and most difficult) to Hugo D. I knew Hugo was no longer a dev, and later saw that Eric was going inactive also. (I don't know Tobias K's status.) That's probably part of the problem - this info getting lost since it wasn't sent to the same devs who later did the upgrades. (I guess the "multiple owners" feature should help alleviate this problem.)
    A few days back, I sent another mail to arch-general. I admit that I was nagging a bit, though I do believe that I was contributing helpful info - mostly the same as I put in the flagging messages. Again, no one responded. Not exactly nice, but again, not wrong either. You'll get to it when you get to it, and I can (and did) do these rebuilds for myself. Note that I'm NOT complaining about a week or two lag in updating packages - that's perfectly reasonable, and I'd be a huge jerk to make noise about that.
    Today, bash was doing upgrades to close bugs, with help on IRC from Pierre and wonder. One of those packages was libvorbis, and he wondered if a rebuild would be needed. I knew for sure that it wasn't, and told him so, which he acknowledged with a "thank you". He then went on to duplicate my research, which felt a little odd to me. In the end, this package was upgraded perfectly fine.
    The other package he upgraded was vorbis-tools. Unfortunately, building that against the old libao in [extra] generates an incomplete package, missing ogg123. When I saw this problem, I opened a bug, and had it handled exactly as I thought it should have been. The end result was fine.
    Now, the point here is that I had identified the dependency of the new vorbis-tools on the new libao in several of my previous messages, and reading those could have saved some trouble. It's reasonable that no one working this on IRC today saw my flagging messages, since I understand that those only go to the maintainer. However, my second mail to arch-general was definitely available, and based on what happened today, no one it would have been useful to, actually read it. That's a communication breakdown, and that means somebody did something wrong. It's entirely likely that it was me, and I want to know the solution.
    I've always believed that arch-general is the best way for an ordinary user to get in touch with "the devs" as a body. Many devs don't go on IRC, and it's a bit too busy in there most of the time anyway. Many devs also don't hang out here on the forums, and that's easy to understand as well, given how high-volume they are now. The bug tracker generally gets excellent dev responses, in terms of both timeliness and quality, but it's not appropriate for communications that are not bugs. All devs seem to read arch-dev-public, but users like myself of course can't post there.
    So arch-general has to be it. In fact, I always thought that was the intended purpose of that list. Until recently, it was a low-volume list. Lately, it's grown quite a bit, and is starting to resemble these forums: general tech support questions (some of them stupid), users plugging their own creations, and just chatter. (There are a small handful of posters accounting for a great deal of the noise.) I keep wanting to tell them to take it to the forums, but restrain myself as I'm not really sure if I'm right about their posts not being appropriate for the list. I'd leave the list, as it now annoys me, but then I can't reply to things posted on arch-dev-public. (Probably what I'll really do if this keeps up is stop using [testing], so I can do away with both of those lists. Oh well.)
    Now, the questions here:
    - Are devs also dropping out of arch-general because of the increasing noise, and is that why my second mail got lost?
    - Are the "noisy" posters abusing the list, and should they be told to go to the forums instead?
    - Is arch-general actually intended as the primary way for users to talk to devs?
    - If so, how to fix it so it works that way again?
    - If not, where should I have been sending messages like the ones I linked to in this post?

    I think almost every dev is on arch-general, so that is the place to contact the group in general.  Specific points can probably be emailed to the dev involved, if one is identifiable and if the bug tracker is not a better place (bug reports to my email get ignored).
    I think the whole problem here is that there is really no dev in charge of that package.  So your emails were probably seen then skipped over by all devs thinking not my problem...  (I know that is true for me).   Then Andrea noticed an "orphan" package that needed updated and went ahead with it without connecting it to your previous emails, which is unfortunate.
    Now our maintainer backend is fixed, hopefully we can get all the orphan packages adopted out, or at least know if we need to bring on new people to maintain them.  That way, there should always be someone who information about specific packages should be sent to.

  • How do i get in touch with blackberry?

    I bought the blackerry curve 9360 (brand new) from virgin media £13 a month (for 2 years),  less than a year ago (about 8 months ago) and multiple times the buttons stop working (but just for the day) it will let me scroll on some things and not others the phone restarts it self and freezes on a daily basis. the battery life was awful it lasted me only a few hours when i would charge it over night everynight. today i woke up and it wouldnt switch on so i took the battery out and put it back in then it wouldnt even let me unlock the phone all the keys wernt working! i have taken the battery out 5 time now and i still havent even unlocked it.  i have never dropped or damaged this phone it still looks new on the ouside! i have tried calling the company about 3 months after i purchased it for theses reasons and they told me to update the phone and if i still have troubles to contact blackberry. with the new updated software the battery life is alot better but everything else is still terrible.
    is it really fair to give someone a phone theyve got too spend 2 years paying for that doesnt even last them a year?  how do i get in touch with blackberry?

    its to my understanding that us users cant directly contact blackberry and all issues with the device should be taken up through the place that we got them from i.e in this instance virgin media should arrange for the phone to be fixed im pretty sure this is the case and they have to deal with it for you. Virgin are useless alot of the time so id suggest asking to go through to retentions office when you ring as they are the people who can really sort any problems out instead of the customer service team

  • How to get in touch with a rep?/Turn off wifi hotspot

    Hello, i am not seeing an option to get in touch with a Comcast Rep.I understand that it is late, but i do not see an option to start a live chat, or send an email.Also all of my attempts at calling have ended with the line being disconnected while being transfered to an agent.Being such a big comapny, its a little fustrating that i cant get ahold of anyone. Anyway, sorry for the rant, maybe someone here can help faster then someone who works for the company. I am having horrible connection problems, and i just recently found out im providing internet to the public. I have followed the steps to turn off the xfinity hotspot, however i do not have a link to "Manage Xfinity WiFI" under service adress.  My Model number is SMCD3GNV 

    Bruce, thank you for the link.
    What used be under the service address in Users & Preferences was moved to the Services/Internet.
    It must be a recent change because the date of the help topic you linked to is June 22, 2015.
    I cannot find the help topic which has instructions to disable it under Users & Preferences (which I had seen in the past) so it must have been pulled AFTER Nathanma123 saw it. It was still there in early June because I saw it there when helping someone at Bleeping Computer.
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    HI my name is Nancy I would like to know if u can help me with this problem every time I want to get free on apps or updates , keeps telling me that my apple I'd is disable. I went to apple store and they check and say everything is find , but keeps coming out mi I'd is disable , so they say to get in touch wit iTunes so u can restore my account.

    ... they told me to get in touch with u guys
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  • Is there a way to find out whether my imessages are being received by a specific iphone user or if there is a problem with their phone? Cannot get in touch with an out of state friend for several days.

    I'm looking for a way to check and see if a specific iPhone user is receiving my imessages or if there phone is not working properly.  I cannot get in touch with an out of state friend for several days and the only number I have is to their cell (iphone).  Thank you.

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  • In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someo

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    I have forwarded your request to the support team that should be able to resolve this issue for you quickly. Expect to hear from them shortly.
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  • Credit card expiration/I want to get in touch with...

    My CC was expired, I had NO notification prior to it expiring (although I read Skype would notify you). However, I did get a notification afterwards saying it HAD expired and that Skype could NOT auto-renew my account BUT THEY DID as I have a new charge. I could not update my account and see from other posts that others have had same difficulites. The only way I found it to be successful was to delete my whole CC acount and start again and that entailed ANOTHER MONTHLY CREDIT charge. I want to get in touch with Skype and have the second charge REVERSED. This is VERY frustrating not being able to easily access any IT people at Skype! How do I get a hold of someone with in the company?

    just open the link pasted below to see the instructions on how to get in touch with customer service -
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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