TS3297 I paused my movie download. When I tried to start it again, I received 'An error occurred loading this content. Try again later' I was already halfway through the movie
I have apple TV. I paused my rental and then when I went to start it again, it said 'An error occurred loading this content. Try again later.
I have tried many times since. I have nothing.
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
Similar Messages
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When Streaming a movie or tv show it stops after a short time and does not finish downloading. We watch the TV show or movie than nothing !!!
a message comes up An error occurred loading this content try again later. We have unplugged everything rebooted several times and nothing
helps. It was working fine until we did a upgrade that showed up on the Apple TV.
modle A1427 3rd generation
Any help would be GREATLY appreciated Nothing on regular TV miss my Apple TV stuff !!!!Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later. No amount of retrying later fixed the problem. I will not be able to finish watching the movie within the required 24hour window so would like to request a refund. Can anyone provide any guidance on how I go about that? Thanks.
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
An error occurred loading this content try again later. This happens when we hit play after we rented a movie. This has been going on for 3 days
I have the same problem. Cant do the software update and can't download a Rented movie.
Viewing Previews of movies and all else seem fine. -
I get "An error occurred loading this content" when trying to use AirPlay with some iPhone videos
When trying to stream video via Home Sharing AirPlay from the Horse Racing Now iPhone app or TwinSpires mobile site to my new third generation Apple TV, I get the error message
An error occurred loading this content
Try again later.
The Apple TV seems to be playing everything else fine though. And I verified that the video is working on both sites. Any idea what's happening?When trying to stream video via Home Sharing AirPlay from the Horse Racing Now iPhone app or TwinSpires mobile site to my new third generation Apple TV, I get the error message
An error occurred loading this content
Try again later.
The Apple TV seems to be playing everything else fine though. And I verified that the video is working on both sites. Any idea what's happening? -
"An error occurred loading this content" problem for rented movies
I have an AppleTV 2 connected via Ethernet to my BT Home Hub router and HDMI to my TV. My OSX (Lion), iTunes and AppleTV software are all up to date.
Everything works fine apart from renting movies. When I rent a movie, it shows I can play it rather quickly (too quick in my mind, I thought you had to wait for a certain amount to download) so this is strange. BUT when I do go to play it it states:
"An error occurred loading this content. Please try again later"
There is no other error to inidicate the issue. If I do try later (sometimes 2 days later) I still get the error.
I tried downloading Hall Pass, The Eagle and The Adjustment Bureau, all were the same.
I can stream YouTube and Radio from the net, I can stream music, pictures and video from my iMac OK. Its only rented movies.
I contacted Apple and they basically told me there is nothing wrong with the content so sent me some standard troubleshooting links none of which help, and said to post if here. So Apple will not help any more.
This used to work fine, some months ago I rented a couple of movies OK. The only things that would have changed since then are possibly upgrading AppleTV software (I dont know if I did this after renting a movie OK), and upgrading to Lion and to iTunes latest software.
Would any of these upgrades, especially to Lion, affect AppleTV rented movies???
ThanksI have the same issue, to temporarily fix it go to Settings > General > Restart. When it restarts the movie should play. You have to do this for each movie for the most part.
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I've rented several movies over AppleTV, but can not download. I get a message "An error occurred loading this content. Try again later. " i've been trying for 3 days now... anyone with similar problem?
I have the same issue, to temporarily fix it go to Settings > General > Restart. When it restarts the movie should play. You have to do this for each movie for the most part.
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When starting a rental movie, I get the message: "An error occured loading this content, please try again later". Any ideas how to solve this issue?
Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv. -
I have rent couple movies which I cannot play, when i play the movies it come out the follow notice
loading
AN ERROR OCCURRED LOADING THIS CONTENT.
TRY AGAIN LATER
someone knows why is this happening ? how can I get my money back?How did this get resolved?
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I rented a movie The King's Speech. But I couldn't download it because of an error message saying "An error occurred loading this content. Try again later. I tried it several times, but I still get the same error message. I tried other movie and could download and watched it. Therefore, I assume that only this movie makes trouble. Am I right? If I am right, should I ask a refund to Apple for this movie?
I posted the same sort of problem in the thread
https://discussions.apple.com/message/15562522#15562522
I noticed in my instance that it is HD content that is giving me the same problem, but Standard Definition (SD) content downloads and plays no problem.
Would this be the same with you? Have you been able to download a play an HD rented movie? -
An error occurred loading this content. This is what happens when trying to a movie I have purchased
Hello, fortfrances
You may find this article helpful when troubleshooting issues with your Apple TV.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Cheers,
Jason H. -
Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later.". Have been using the Apple TV for 2 weeks and everything else seems to work OK. The Apple TV reports its SW is up to date. I've tried this with two movies rented frim iTunes directly from the Apple TV.
If after you download the movie, you navigate away and do something else with your Apple TV the content you have downloaded will be overwritten and you'll need to download it again. It's a pain in the neck for many who have slow downloads but it's something that comes with using volatile memory rather than a hard drive for storage.
Perhaps you're not doing this, but I thought it worth mentioning. -
When I start streaming a movie, I receive a message that says. "An error occurred loading this content."
Welcome to the Apple community.
Have you tried restarting the Apple TV or your router. -
Rented movies on ATV2, can't play- An error occurred loading this content.
When I attempt to play the two movies on ATV (Gen 2) I rented, I receive the error:
An error occurred loading this content. Try again later.
No other messages display, and it is not clear what to do next, or how to fix this issue.
I tried the following to solve:
- latest updates for ATV (I'm on version 4.2.1(2100))
- unplugging power, then plugging back in
- stop "Home Share" on ATV, then turn back on
- log out of iTunes account on ATV, then log back in
I've yet to try:
- reset on the ATV (on the General menu)
- setting back to factory defaults (on the General menu)
I have not tried the above two, since the ATV is 2 days old and honestly did not think I needed to do this.
I have two Windows computers, one with Vista, one with version 7. Both have iTunes 10.2.1.1 installed. I have iTunes "Home Sharing on" for both computers, including the ATV. I can see my iTunes library on the ATV and play music; I can also play iTunes radio just fine with the ATV. I've been able to access my NetFlix account and stream movies just fine with NetFlix.
I was able to purchse the movies, but not able to play on the ATV; thus, I seem to be able to get to iTunes since I could at least rent movies.
Is there anything major to double check to make sure I've set everything up right? The book that came with ATV looked pretty plug-n-play, but I cannot get this to work (playing videos). I also have an iPhone that I just purchased- I've plugged this into the Vista computer to do sync's and get updates, but don't have it plugged in on a reqular basis.
What am I missing to try and troubleshoot?
Thanks much!I bought apple tv a few weeks ago. It worked to start with but was very slow and not really usable as when you picked a movie it would take anything from 20 mins to 6 hours to start. I assumed it would to memory but it doesn't so you have to sit and wait for it to start which renders it completely useless.
Then came a software update about a week ago. Since then it no longer loads rented movies. After I have paid for the movie it says press play. After that it says "unable to load content, try later"
I emailed apple support. They dont know what the problem is so they refunded my money and removed the films from my apple tv.
Apple also asked questions About my iTunes version etc which is completely stupid as this has nothing to do with itunes as apple tv is 100% independant and designed as a stand alone device.
My advise- I will get a refund and use the money to buy apple tv 1 from ebay as it has a hard drive and loads movies in the background rather than using a stream. -
I try to order a movie. I recieve this "An error occurred loading this content. Try again later." I have tried resetting the system both apple tv and my router. I have Reduced the video resolution. This resulted in no change. I currently have no funds available on my primary payment method "MasterCard" however I do have $15 available on my iTunes account. Please help wondering how to solve this situation.
Hi machruska,
Thanks for visiting Apple Support Communities.
If you are not able to download a movie from iTunes, start with the troubleshooting steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists, you may want to report the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy
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