TS3406 Screen unresponsive

My screen is not responding. I am not able to answer calls, unlock the phone, or turn it off. I can make a call using Siri. Please help!

Reset. If still problem.
Restore. If still problem.
And you have Warranty or AppleCare, make Genius reservation and take iPhone to Apple for resolution.
Digitizer Flex Cable may have come loose from Logic Board, and may need to just be pressed back down. OR Digitizer is faulty and entire front assembly needs to be replaced. OR Logic Board is faulty.

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  • IPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???

    iPad constantly glitching/freezing/crashing/parts of screen unresponsive - time for a factory reset OR a trip to the Apple store???
    My son has nothing but problems with his iPad Mini.  It is less than a year old and it constantly freezes/crashes/glitches and parts of the screen are unresponsive.  This happens while playing games, watching movies, surfing the net etc etc
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    I have tried numerous resets (just holding the 2 buttons) and have disabled every feature on the iPad that might be causing memory/RAM issues (?)  all to no avail.
    I haven't tried resetting to factory settings as I don't want to lose all the data on the iPad (mostly his game achievements and Minecraft maps that he has worked so hard on!!!)
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    1) Take it in to the Apple Store - I have never gone to Apple over an issue, is this possibly covered by warranty???
    2) Factory Reset - If I do this can I save all his game achievements/data???
    Cheers,
    Todd

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
    http://support.apple.com/kb/ts1827
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
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    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
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    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Not normal. Take it to an Apple Store for evaluation. You're covered by Apple's 1-year warranty.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • Screen unresponsive momentarily, open app suddenly with iPhone 5 after update iOS 8.1.1

    this condition after update my iPhone 5 to iOS 8.1.1n
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    hi Franxis . . . below is what I had to do . . . I believe that my  crashing, perpetual rebooting and reset loops was due to some combination of my iPhone 5's hardware, iOS 8.1.1, and some applications.
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    I brought my iPhone to the Retail Store -  RS was able to reset phone, and then began the process of restoring from my last backup there & said it would continue throughout the day.  After the restore from backup completed, the crashing, perpetual rebooting and reset loops started again.
    1. I was eventually able to perform a DFU &  installed the phone as new (factory reset, I believe).
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  • HP 8620 Touch Screen Unresponsive - Firmware Software Bug?

    Hello, I have the latest "firmware update" on the HP 8620. Can someone please confirm this bug? I don't know if it is just for the HP 8620 or if it applies to all HP touchscreens. Basically if you go into any setting option, then hit the "home" icon and right after you swipe either left or right, it ends up rendering your touch screen unresponsive to swiping left or right. Is this bug already a known issue? The only way to correct the touchscreen so it is responsive again is hit the question mark, or an icon on the bottom and hit the home button (without swiping left/right right after the home button).

    Hi , Welcome to the HP Support Forums! I see that you're experiencing issues with your touchscreen on your HP Officejet Pro 8620 e-All-in-One Printer. I will certainly do my best to help you. Please confirm you have the latest Firmware Version: FDP1CN1502AR. If you do not, please go to HP's download page by clicking here. As far as I know, this is not a known issue with the printer or with the printer's Firmware Update. This could be a glitch in the touchscreen, which a Reset should resolve. Let's start by performing a Hard Reset.Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.Then reconnect the power cable to the printer and wall outlet rather than a surge protector.This ensures the printer is receiving full power and may help this situation.Make sure the printer is connected directly to a wall outlet. (don't use a power bar or a surge protector) This ensures the printer is receiving full power and may help this situation.If you're still experiencing issues, we may need to perform a Semi-Full Reset. I can send you that information in a private message. In the forum beside your handle name just click on the envelope to view it. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

  • IPad 4 touch screen unresponsive

    Touch screen unresponsive, cannot unlock device. Replaced touch screen, now I get nothing from LCD display. Triple checked ribbon connectors. Where should I begin looking for solutions: battery, logic board, LCD display? Tries to connect to iTunes, but without display working, I cannot enter passcode.

    I'm sorry, but if you took your own device apart there's nothing anyone here can do to help you. Your issues are a level of technical support that's beyond what's covered here.
    Maybe an unofficial forum would serve your needs better.

  • Touch Screen unresponsive after iOS 8 update

    My 1 year old 64GB iPhone 5 touch screen started to become unresponsive after iOS 8 update
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    As the phone is now out of its warranty period I want to verify if it's the OS that's causing this or do I actually have a hardware issue.

    I have the same issue. iPhone 5, 1 year-old, not even a scratch.
    Sometimes my touch screen works, sometimes not. When it works, it is just for some seconds, then some phantom touches start to happen all over the screen, but specially, when i'm typing, it types z or m, when I try to type something in, and it receives it, it will act as z or m again....
    If I switch off my screen and switch on again... sometimes it will work, sometimes it wont... veeery unstable.
    I considered downgrading to 7.1.2 but since I heard it is ilegal I decided to wait for a new iOS release.... any suggestions? (already wiped it and the issue continued...)
    Is it really not recommended to downgrade it and have my phone funcionalities back?

  • Why is my iPod touch 5 screen unresponsive? I accidentally dropped it and now the screen won't do anything. I've tried resetting it over and over again but nothing is working. Can someone tell me what is going on? Thanks

    My iPod touch is being unresponsive. I accidentally dropped it screen down and now when I go to slide to unlock it, it won't work. I've tried numerous times at resetting it, holding the home and sleep/wake button until it resets, with no luck. The Wi-Fi isn't even connecting. And the notification pull down screen and the pull up screen isn't present either. Would really like to know what is wrong with it. Thanks.

    Try the following but you likely have a hardware problem:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Touch screen unresponsive while charging

    The touch screen on my iPod touch 5 can be sluggish or unresponsive. I've isolated the problem to when I've got it plugged in to charge and the charge is complete but I've not unplugged it. I'm using apple charge cord. Has anyone else had this problem? Obviously when the problem occurs now, I unplugged the iPod. Just wondering if it points to some larger problem I need to have Apple look into.

    Other users have reported the same problem and I made the following suggestions but they nevery posted back:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    - Try another charging source
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • Thinkpad Yoga - touch screen on left half of the screen unresponsive

    Hi guys!
    On my new TPY the touch screen on the left hand side (the side where the charger is connected) is unresponsive. The pen however works perfectly fine. I have already run the lenovo software update tool and updated/installed all the drivers so I wonder what might be the culprit here...?
    Best,
    Chris

    if the left hand screen touch is unresponsive, then it is a hardware problem. You would need to send in for service.
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • IPad 4 some parts of screen unresponsive

    Ello,
    Occasionally some parts of the screen is unresponsive to touch, such as hyperlinks, but if I move the page up or down then touch again it does.  The address bar does something similar, no response when I type in an address, but then works if I click refresh.
    Coincidentally, my friend has the same problem with her iPad Air.
    any ideas?
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    JLM
    ios 8
    Smart case
    Screen protector

    Try reset iPad
    Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
    Note: Data will not be affected.

  • IPad screen unresponsive with boxes around icons????

    OK so I was browsing some photos in my iPad (Current Gen) on the 500px photo app. The app became unresponsive and was missing buttoms normally there, so I clicked the home button and got to the home screen. Once I did this, I was unable to scroll between my home screens. Every time I touch the screen, a rectangular box appears the app nearest to where I am touching. If I touch an app, it will not open, I can barely get in to settings. I plugged in to itunes and did a restore but it did the same thing. I powered it off and on a few times and the same things happens. When I touch the slide to unlock, a rectangular box displays around the slide to unlock and it takes several swipes before responding. This rectanuglar box floats around and it takes 20 clicks to get in to settings. Any idea whats going on and why I cant fix this? I am running 5.1.1

    If VoiceOver is on and you want to turn it off from the device instead of from iTunes, remember that a double-tap acts like a single tap and you need to use three fingers to scroll when VoiceOver is on:
    Press Home.
    Tap Settings. Then double-tap Settings.
    Tap General. Then double-tap General.
    Use three fingers on the screen to scroll to Accessibility.
    Tap Accessibility. Then double-tap Accessibility.
    Tap VoiceOver. Then double-tap VoiceOver.
    Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.

  • IPod Touch screen unresponsive

    Okay, so my iPod Touch has become increasingly messed up over the last week and I was curious if I may be screwed here: it started with just that simple problem where the volume changes on its own, so I did a restart and it seemed to work fine for a few days except response time for loading songs/apps seemed slower and slower.
    Then, the volume problem was back but the volume buttons wouldn't work and the screen constantly had the volume display and "headphones" on it. iTunes told me it was not able to read it or sync. Restarts didn't work, so I restored it to factory settings and it again seemed to work fine.
    A few days later, the same problems came back, so I tried to restore it again--one problem, though: after restoring and going into the iPod menu to do set up, I found the entire touchscreen does not respond. From what I've seen Googling and on here, water/moisture damage is what's possibly effecting it, so I tried the "rice trick" (something that worked for a phone before) but after four days it's still unresponsive and at the "slide to unlock" screen.
    Am I out of hope here? If I take it to an Apple Store to get it repaired, what's the expected cost for something like that?

    Apple does not repair your iPod. They will exchange it for a refurbished one for this price.
    Apple - Support - iPod - Repair pricing

  • Droid 3 touch screen unresponsive

    I was wondering if there is an alternate way of removing an app other than using the android market. My droid 3's touch screen is unresponsive and I know that the app Go Locker is causing the problem.

    <Moved to the "Android" space from the previous location for more exposure.>

  • Screen unresponsive since upgrade to ios 7

    I have an iphone 4 that I upgraded to ios 7. Since then at times the screen is unresponsive. I can't answer calls, unlock screen, send messages or open apps. This occura all over the screen not just one spot. Other times it is fine. this is very annoying!

    Basics from the manual (that, by the way, have NOT changed with iOS 7), are restart, reset, restore from backup, restore as new.

  • Why is the lower part of my iPhone screen unresponsive (certain apps only)?

    I have an iPhone 3GS, just updated it to iOS 6 last week.
    It has been working fine, but since yesterday the lower 1/10th of the screen (where the send button is for SMS, space bar and other key items) is unresponsive in certain apps.
    For example, I can swipe to unlock the phone from the locked state and generally use the lower 1/10th of the screen, but when I try to use this area in Messages, Camera, emails and other key apps the lower 1/10th of the screen is unresponsive.  Nothing happens when I click action items.  In some apps (messages) it is only the lower left corner that doesn't work.
    Has anyone had app specific unresponsiveness from their iPhone screen?
    I restored the phone last night to no avail.
    HELP!!
    I need it to work until I upgrade to iPhone 5 when it is back in stock!

    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    Symptoms
    Use this article to troubleshoot the following iPhone, iPad, iPod touch Multi-Touch display (or touchscreen) response issues:
    Multi-Touch display (or touchscreen) does not respond
    Portions of the Multi-Touch display do not respond
    Multi-Touch display is very slow to respond
    Multi-Touch response is erratic
    Resolution
    If your device is experiencing any of the symptoms listed above, try the following steps:
    Restart your device
    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    Clean the screen with a soft, slightly damp, lint-free cloth.
    Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see theService FAQ for your product.
    Reference: http://support.apple.com/kb/ts1827

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