Twist Returns At Staples

Lenovo might want to rethink your relationship with Staples. The manger at the local Staples was a complete jerk with me when I returned my Twist. He said that all touch screen laptops will only have 3 hours of battery during active use and that I should just put up with it. I am guessing they are getting many Twist's returned, they took it but not without some verbal abusing.
I have bought many Lenovo products in the past and was happy to see Staples carrying them, but this was the first and LAST computer purchase from Staples.
As for Lenovo I am sure you guys will come out with a better version of the Twist down the road but I am going to hold out for the Surface Pro, and stick to the T series laptops.

Policy is you can return for any reason within 14 days, good on them! I had same experience with promise of upgradable memory. When I found online it's not upgradable, I called Staples to confirm, and they asked around with no conclusion, said they would call me back, and never did. They don't know enough to service this machine.
I returned mine for a complete refund, including the full extended warranty I had purchased. The store manager complained vigorously because I returned it to a different staples than I bought it, and the apparently store I bought it gets good sales numbers while the one I returned it is hurt by the return. But I tried not to internalize that complaint as it's Staples poor system hurting that store manager, not my fault.
I've now purchased the 8GB version online from Lenovo. It was hard to go a week without my favorite new gadget waiting for it to ship from China, but considering that reality, it shipped relatively quickly.

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Is anyone having an issue with the hp photosmart premium c310a? I keep getting a "paper jam" error

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Try this:
Apple menu / System Preferences / Network.
Click Location: and select Edit Locations..
Click + (plus sign), and enter a name for the new location - anything will do.
Apply this.

HP Officejet Pro 8500 A909a Series - printing question

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I have a print problem that I've not seen addressed anywhere else on my OJ A909a printer.
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Windows 8 Laptop Boot Issue (and other related problems)

My Toshiba Satellite S855D-S5148 laptop was bought about a month ago, but it's been giving me issues for the last week.
The most significant one was a boot issue, where out of nowhere, the PC would not start, and after a hard restart, I received an error message saying Windows was not able to start. So I called tech support and they guided me through a PC refresh. That seemed to have solved the issue until twenty minutes later, when my system froze and I could not move the cursor let alone use any applications. So I did a hard restart again, and tried to do another PC refresh until the laptop 'clicked' and shut off. I restarted again, and my system seemed to be working normally until two days later (I did not shut it off or restarted it during this period, only kept it in hibernate when not in use).
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Any comments, advice, and/or suggestions are very much welcome!

Happy to learn the hardware is fixed.
I was told they could not do so without the product key. ... Any ideas as to how I can get my product key?
Everybody should know by now that there is no product key for preinstalled Windows. The OEM has it locked into the motherboard.
As I've said over and over, recovery media will restore the hard disk to its original out-of-the-box contents. Windows will be activated.
Windows is not installed during this process. Everything on the hard drive is restored. It's an important distinction.
-Jerry

Lenovo tablet a2107 working on mains only

on 21 I purchased a tablet .Next day itself i.e yesterday morning the battery is not able to charge . I have registered a complaint against this and when i contacted dealer he asked for DOA for replacing the product . How to obtain DOA .......
personal informations removed

hi babahussainvali,
Welcome to the Lenovo Community..
A DOA unit is just like returning a defective product out of the box. If you bought a product directly from Lenovo, see the Lenovo Return Policy. I also recommend you contact the Lenovo Support (1-877-453-6686) to obtain a case number and on how to go about returning the unit.
In addition, If you bought a product via a reseller (i.e. bestbuy, staples, costco etc.), they also have policies in returning a defective unit (see Bestbuy return policy, Costco Return Policy, Staples Return Policy).
As an alternative, you may opt to get the unit fixed thru lenovo as it will be faster than getting a replacement unit
Hope this helps.
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Satellite C55-B5270, Windows 8.1 stuck at "Finalizing your settings"

I just bought a C55-B5270 notebook, the label says Windows 8.1 and after I answer all its questions, it gets stuck on "Finalizing your settings".
This was actual a customer return at Staples and before we left the tech did a factory restore (we watched). AFAIK he did it from the HD and I can't find how to do that either (it didn't come with Recovery Media but if I do the hold-zero-power-on trick it demans media to restore).
I really want to keep this unit, so is this (stuck on "Finalizing your settings") a known problem, and if so what's the fix?
Also, assuming I end up taking it back because it won't boot, how do I clear my nonsense and restore it to its original state? AFAIK I have until Saturday to return it, and if I can't get it to boot into Windows I'll have to take it back.
Thanks!

Thanks Jerry, that's a good reference. I didn't realize there was a reset button.
In the mean time, I managed to get up and running by doing a Refresh (? - cleans up Windows without destroying files) using Recovery media downloaded from Microsoft. Of course I lost any Toshiba customizations and in fact had no WiFi afterwards. But I first downloaded Toshiba Service Station (which only told me the BIOS needed an update) and then WiFi drivers from Toshiba.com and now I have WiFi. I suspect I'm still missing stuff as (e.g.) the DVD software patch refuses to install because the DVD software isn't installed. But I can launch into Windows, surf using WiFi, and have decided I won't return the machine (tomorrow's the deadline and if I couldn't get into Windows, it was going back).
I have a couple of questions about where I've got it now:
1. If Service Station says there are no updates for my machine, can I trust it and not check the version of every driver? I'm dubious because it didn't flag there were no WiFi drivers. My other notebooks are ThinkPads and there's a utility that checks my specific machine for updates to every driver. It's very convenient and I'd hate to go through that long list of Toshiba drivers checking versions if there's a utility to do it for me.
2. I see Toshiba charges $40 for recovery media. Is there anywhere I can download it (legally)? Or someone at Toshiba who would send me a set? The recovery partition must have been damaged because both Refresh and Reset (? - sorry I don't know Win 8.1 terminology) demanded physical media when they should have been using the recovery partition.
Any other tips on my venture into Toshiba (and into Win 8.1) appreciated.
Thanks!
=aw

Twist charm swipes not working and other issues

Hi all,
I just got a new Twist a few days ago and am having some issues with it. I got it on line from Staples who have a very limited return policy so I need to get these problems resolved quickly or will have to return it in a few days. I really like it a lot and would hate to return it and deal with the replacement, double charge on my CC until they get the defective Twist and refund the bucks, not to mention the shipping hassles.
I've installed all updates including the Lenovo updates, updated the Bios, did a factory refresh and went through the update process all over again and also calibrated the screen.
So the problems I'm seeing are the swipes from top to close an app, left to view open apps, and right for the charms will intermittently stop working but you can still tap on apps to open them and slide the app screen left \ right.
The other issue is that occasionally the app screen will shrink and expand or open an app without being touched, I would have it on a stand in tablet mode and watch it expand \ contract, and suddenly bring up an app like Remote Desktop. I contacted Lenovo support they said it was a hardware issue and recommended returning it but I'm reluctant to do this and hope there's a solution for it.
I did notice was that moving to portrait mode would usually work to bring back the swipe functionality. Digging into it a bit more, I think I found the root cause, when it is in tablet mode with the keyboard folded back, the keyboard isn’t getting fully disabled, watching it closely I noticed that a cursor would sometimes appear \ disappear momentarily.
Any thoughts or advice would be GREATLY appreciated!!

Chris Ibsen wrote:
I still have access to the folder, as I still have the external drive.
okay, let's make really sure it is the entire iTunes folder. a typical one looks like this on the inside
the red arrow points to the heart of your iTunes library - the iTunes library file, the iTunes database. you will want to treat this file as the apple of your eye !
anyhoo, if indeed the entire iTunes folder is on the external, simply drag it from there to <MacintoshHD>/users/<yourname>/music on the new Mac.
since a folder by the same name is already in that location, the finder will tell you so and ask you if you want to "replace it with the one you're moving". confirm that you want that.
when the copying has finished, fire up iTunes and you should be taken to the exact same library you were used to from your old Mac.
finally, go iTunes > preferences > advanced and check that +iTunes media folder location+ is set correctly - it should point to the iTunes folder on your new Mac's startup disk. if it doesn't, change it accordingly.
please post back with results !
JGG

Exchange policy for 2nd return?

I picked up the MBA 11" yesterday, base model since I've been eyeing it for some time, and the small foot print pulled me in. I've been to the Apple store a few times to compare both the 13 and 11,have but you don't really get the feel for it until you've actually used it in your environment. I brought the 11" home and tested it out last night, ran some netflix, web browsing... etc. What did amaze me was that upon first boot it had 71% battery, and it lasted 7hr + 20min watching netflix and web surfing. That's insane! Anyways... I had a huge gripe with the 11", as many do with the screen. I honestly felt like I wanted to staple the missing portion back onto the top... it kept bugging me how squished it looked. Maybe this feels normal after a while..??
When I was in the store my heart was after the 11, but my mind told me to get the 13 for practical use. I don't travel at all, my job as a comp tech keeps me in one building so I don't really NEED the portability but it's nice to carry around. I won't be hooking it up to an external LCD although I could, but I also don't mind using a small laptop's as is.
This being said though, I decided to return the 11" today and grabbed the base model 13" as a relative has one and it seem's really nice.
As most have stated it definately feels bigger, a little more "un-portable" but maybe that's just me... and although the real esate is welcomed, I can't help but feel it's TOO much real estate. (I'm not a picky person... honestly)
So I'm having a bit of remorse for returning the 11", I feel I should have given it more time because now that I'm on the 13" I think i really liked the 11" more, compared to the 13". They both have there high points and low points but over all I think the 11" I like better. Reading some forums, user's say they have gotten use to the 11" after a while and wouldn't look back, so think I made a mistake.
Will Apple let me revert back to the 11"... I hate returning things and wasting time but I will be using this for 2+ years and so I really want to have the device that works best for me. Thanks in advance for any replies.

By original, do you mean the actual original unit I had before? Because that would be ok.
I have no use for the SD reader... never use em. Battery life, while I'm impressed the 13 has 12hr, getting 7hrs on 71% on the 11" is amazing enough for me. Ideally I wish the 11" had a 16x10 screen too, but from what I read people get use to it and never look back...
and hopefully the sale's clerk who I've dealt with twice now won't want to strangle me...

Return/exchange declined

I tried to return a laptop and I was declined because I was told I returned to many items within a 90 day period. How pathetic is this? I buy laptops, tablets and desktops online usually open box to save money. Several of my purchases recently were open box that I bought online and when I went to pick them up, I noticed scratches on the screen and top side so I returned the laptops while I was still there.
With that being said, I purchased a new Dell 2 in 1 13.3 core i7 that is a nice computer but a little heavier then what I thought it would be. So I took it back to Best Buy to exchange it for a Macbook 13.3 and my return was declined because I had to many returns even though I just wanted to exchange it.
How pathetic is this? I buy laptops, tablets and desktop computers from Micro Center, Staples and Office Depot and I have never been declined on a return or exchange as long as its within the time frame of the return policy.
I can assure you I will never buy any electronics from Best Buy unless this issue is resolved.

Hello kas720,
Welcome to the forum! Picking out the right laptop can be quite a difficult task. I'm sorry to hear that the Dell 2-in-1 you purchased didn't live up to your expectations as it was heavier than you desired. I can imagine it may have been surprising to be denied the return of a product, especially if you were within the Return & Exchange Promise.
The Retail Equation (TRE) is a separate entity from Best Buy that helps monitor return and exchange history for various retailers. It has been set in place to keep our prices as low as possible for our customers by tracking returns and exchanges on an individual level. For more information, you may check out our forum post about TRE here.
With that said, it is not meant to cause such disappointment with our customers. I am truly sorry for any frustration or inconvenience that this return denial may have caused you. If you should have any other questions, please let me know.
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Robo v9 Show/Hide without Twisties - One button no longer working

Hey there, as stated I am using Robo v9 with Show/Hide without Twisties (One button) with javascipts. We have most of our images using DHTML drop-downs and when folks click on "Show All Images" on the page, the GIF changes to "Hide All Images" and all drop-downs (our images) and expanding text are diaplayed.
It had been working all the time, but now it only works when I right click the topic in the TOC and choose "Edit Topic", then while in the Edit Window (Display view), when I do a View (Ctrl-W) and it displays the page within RoboHelp..I can click the "Show All Images" and it works like it always had. BUT, if that page is not in the Edit Window, and I right click "Preview Topic", the click "Show All Images" (or on the DHTML dropdown itself) it will NOT show the images, *but the GIF image does properly toggle to "Hide All Images" (and if I do again, then it properly toggles to the "Show All Images" GIF, if I do it again), but now NO images are getting displayed for some reason. It also NEVER works properly when I publish to our website (even when clicking the DHTML dropdown itself), but the GIF images toggle properly.
If I right click and choose "Preview Topic" and click "View With" and use Internet Explorer 8 it still never works anymore, unless the topic is in the Edit Window (Display View), so I know the issue is not on the server. It stops working after I do a generate and run on my pc. Also when I view it IE8 within Robo (and Allow the Blocked Content to run the scripts), many instances of the same error is shown as:
Message: Access is denied.
Line: 2646
Char: 3
Code: 0
URI: file:///D:/Users/_RBH9_TPO-Generate/v9-testing/ehlpdhtm.js
...but I *do* have access to the folder system, but in checking the coding of the ehlpdhtm.js, that area show, where I believe line 2646, character 3 starts at the "values = getAttribute(element, prop );" line below...but maybe something does not exist:
==
//End HTML code invoked function
function InitEffect( element, prop )
var values = null;
if( getAttribute(element,prop))
values = getAttribute(element, prop );
else if( getAttribute( element, "currentStyle" ) && element.currentStyle.getAttribute)
values = element.currentStyle.getAttribute( prop );
else if (element.style.getAttribute)
values = element.style.getAttribute( prop );
if( !values )
return;
var functions = new Array();
==
I have a much older backup when restored, it all works properly again in all cases, but I have done so much work since then that I think would need to be manually redone. I have played with keeping those some javascipts alone (in case I changed something) and updated the rest of the data files I had added, deleted the .CPD file, but it somehow stops working again, probably with some updated file. I am not sure what specific files could be causing the negative impact that is preventing it from working. Maybe if I knew what files could impact, I couldrestore those from my old backup. The newer backups when restored do not work properly, so there was a point in time where something changed and is causing this.
All prior versions of RoboHelp (v7 and v8) have always worked and still do. I am using v9.0.1.262, as the latest version has not yet been allowed on our pcs (per security), but since my earlier backup works, I thought it may not be the issue, but wanted to tell you anyway. ;->
Any ideas on how I should proceed? What files may have impact to cause it not to work anymore? The showhide.js is the only .js to show up as a baggage file. Also, the DHTML line does exits in each html page's code, as we are still using Robo v7 as the production software and the Show/Hide always works, and I copy them into the respective Robo v9 folders (and if new, then I copy them, then import them), otherwise the newer v7 updated pages are copied over the older v9 html files while RoboHelp is closed.
Thanks in advance for any info you can provide!

I may have figured out what to fix to get v9 back to working on the Show/Hide button, but not the "why?" .
It looks to all be dealing with the Robo automatic html coding of where to locate the .js file(s)...here is a quick overview of this issue and what I did. When I view the non-working pages within Internet Explorer 8 within Robo (and Allow the Blocked Content to run the scripts), I saw many instances of the same error is shown as this in the log, which implied since I *do* have access rights, maybe the file was just not being found.
Message: Access is denied.
Line: 2646
Char: 3
Code: 0
URI: file:///D:/Users/_RBH9_TPO-Generate/v9-testing/ehlpdhtm.js
OK, here are my findings. EXAMPLE #1 and EXAMPLE #2 below are excerpts of the same file. EXAMPLE #1 is from Robo v7 and is copied to the v9 folder after it was updated so our soon to be "production" webhelp will be from Robo v9 (instead of making the same manual updates in Robo v9 as in Robo v7, I copy the updated the .html file to the Robo v9 file system). Note the direction of the directory slashes of the java scripts listed below, as they are all DOS type slashes (back slashes), EXCEPT for ehlpdhtm.js as it is the ONLY one using UNIX (forward) slashes.
EXAMPLE #1 (from Robo v7)
==
<link rel="StyleSheet" href="..\..\sty-std-topic.css">
<script type="text/javascript" language=JavaScript x-save-method=compute-relative
src="..\..\showhide.js"></script>
</head>
<body>
<robohelp><script type="text/javascript" language=JavaScript1.2 src="../../ehlpdhtm.js"
x-save-method=compute-relative></script>
<script type="text/javascript" language=JavaScript1.2>

</script>
==
EXAMPLE #2(from Robo v9)
This is from the restored backup of the Robo v9 files that always work when I restore them, and note they are ALL UNIX (forward) slashes. These backup files were generated from Importing/Upgrading a copy of the Robo v7 files into Robo v9.
++
<title>[Endpoint Protection] Symantec Overview</title>
<link rel="StyleSheet" href="../../sty-std-topic.css" type="text/css" />
<script type="text/javascript" language="JavaScript" src="../../showhide.js">
</script>
</head>
<body>
<?rh-script_start ?><script src="../../ehlpdhtm.js" type="text/javascript" language="JavaScript1.2">
</script><?rh-script_end ?>
++
Additional info: The following is from another file from the Robo v9 backup files that always WORK and once again they are ALL UNIX (forward) slashes.
~~
<link rel="StyleSheet" href="../../sty-std-topic.css" type="text/css" />
<script type="text/javascript" language="JavaScript" src="../../showhide.js">
</script>
</head>
<body>
<?rh-script_start ?><script src="../../ehlpdhtm.js" type="text/javascript" language="JavaScript1.2">
</script><?rh-script_end ?>
~~
BUT since all .js files are referenced in EXAMPLE #1 have DOS slashes (back slashes), EXCEPT for the ehlpdhtm.js, I decided to change the line in ehlpdhtm.js FROM src="../../ehlpdhtm.js" TO src="..\..\ehlpdhtm.js" and IT (this one page) BEGAN WORKING AGAIN after I published. So having all DOS back slashes DOES work in Robo v9!!!! BUT it appears that Robo v9 only generates new pages using UNIX (forward) slashes in ALL coding. I've read about issues like this occurring with the FireFox browser, but we only use IE8, and have not read anything like this related to IE8 issues.
So if all UNIX forward slashes and all DOS back slashes can work in Robo v9 in finding and using ehlpdhtm.js, (the Show/Hide buttons function properly) why is this problem existing in Robo v9 when there are mixed "slashes" (using forward and backward)? ...and the mixed slashes ALWAYS works in Robo v7! They do not have to all be in the same direction in Robo v7 as it appears to have to be in the newer/more advanced Robo v9. Why does it matter that all slashes need to be all the same direction, if Robo v9 CAN actually read and figure out the DOS back slashes (formatted by Robo v7 creation) and actually generates UNIX forward slashes for the .js files in new Robo v9 output within the .html?
More importantly will I have to always do a Global search and replace in Robo v9 to change the direction of the "back slashes" when I copy updated Robo v7 .html files into the Robo v9 folders (instead of manually reworking each change), while in transition from v7 to v9?
Thanks in advance any information, recommendations, and feedback as your time is greatly appreciated!

Win 8.1 Upgrade Disabled Twist Touch Screen Fixed

After a Win 8.1 Upgrade, I had no touch screen function. Calls to Lenovo led nowhere Same with searching Microsoft boards. I fixed the issue on Sunday 6/1- No help from Lenovo or Microsoft.
For me it was finding two "Unknown Devices" in the HID section of Device Manager which did not have drivers installed. After researching and determining that Win 8.1 will not allow unsigned device drivers, and also seeing the "Update Driver" option failing because the drivers on the laptop that fit the problem were getting an 'INF unsigned driver error', I went through the steps to allow unsigned drivers... Charm Bar>Settings>Change PC Settings>Update and Recovery>Recovery>Advanced Startup>-Restart> Troubleshoot>Advanced Options>Startup Settings> Restart and then Chose #7>Allow Unsigned Device Drivers and Restart again... then Updating the two Unknown Devices with the drivers already on the Twist.... and voila- the errors disappeared and the touchscreen returned to full function.
I don't know if this happened to many people, but Lenovo had no idea what to do. They wanted me to ship them the laptop and allow them to roll it back to Windows 8. Posting here to distribute it to a larger audience. Maybe someone at Microsoft should call Lenovo too or Lenovo should call Microsoft. The Twist is a great laptop with Win 8.1 when everything works the way it should.
Solved!
Go to Solution.

Hi Cvj17,
Welcome to Lenovo Community!
As per your query we understood that you are looking driver for Unknown device. In some system after installing all the drivers also the unknown device will show in Lenovo Solution Center, hence confirm it once in device manage is there any Unknown adapter is showing in that.
Please install Lenovo System Update application and run it to verify the driver automatically.
Unknown Device issue.
Hope this helps.
Best regards,
Hemanth Kumar
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Cannot upgrade to win 8 pro on thinkpad twist

I just bought a thinkpad twist with windows 8 and seperately purchased windows 8 pro pack. However the pro install gets to 15% and then fails. People with the lenovo yoga 11 and yoga 13 are having same issue. Microsoft support has not been able to come up with a soluion. Anyone here with similar issue? Any solutions?
Solved!
Go to Solution.

I got it to install with help from MS support. Here are the steps:
1. Search for "msconfig" and start the app.
2. Under the general tab select "diagnostic startup".
3. click OK.
4. Restart machine once.
5. After restart. Initiate windows upgrade.
6. After successful upgrade, return to msconfig and reset setting to "normal startup".

Mail not send, new twist

Qwest.net cancelled my email service without warning (yes, I was paid up- they just stopped offering that package!!) So I kept the Qwest.net basic ISP (no email boxes, just net access) and registered a domain with Emerald Web Host. I set up several new email boxes.
POP and SMTP server settings are
mail.mydomain.com or the numeric IP address provided by the host xx.xx.xxx.xxx. Server Option settings: no authorization, port 25 assigned. (I also tried it with authorization account, password in different combos with port 25, 110, 587. Different results, but let's stay with the no auth for now)
So, the usual story. POP works fine (incoming mail), SMTP (outgoing) returns error:
"Cannot send message using the server xx.xx.xxx.155.
The server response was: Adminstrative porhibition.
Try again using another server XYZ?." (XYZ doesn't send either).
Here's the twist - If I close the email (red button), choose Save as Draft, then open Drafts folder and select/open the email and click the send button . . . IT SENDS! Same story when connected via Comcast accross town, cafe' wireless, etc. Reproducable result. Sends from draft folder every time. What a hassle, though.
OK this is almost how Mail acted before with Quest.net. Incoming worked fine, Outgoing only worked if I clicked Get Mail just before Send Mail. At the the new host, I want send with one click instead of two or three.
Here is what I have done so far:
Trashed Launch Services plist and both cstor files
Trashed Outbox.mbox
repaired permissions
System mainenance, all three (MacJanitor)
relaunch mail
restart
Host thinks it's an Apple Mail thang, but they would love to know how to advize customers for success.
Is Quest blocking port 25? I tried the local Qwest smtp server address. No send - I have no email account at Qwest and therefore, no username or password.
Any suggestions?
Thanks in advance
-B

Hi, Allen - thanks for reply, you seem to take on this issue all the time.
Re older issue of need to Get Mail before successful send: At that time, Qwest was ISP and email provider. The need to collect mail prior to successful send varied in time. Some times the send would work for a minute or two after a Get Mail, sometimes not. Never more than 5 or 10 minutes, though. I guess the authentication timed out at different rates.
Re new "Save to Draft" twist: Qwest is ISP, Emerald is webhost. I spoke with Qwest (misspelled earlier as "quest") techsupport: no restrictions at Qwest on port 25, nor any other special requirements of smtp servers outside of Qwest network. I have 5 email email accounts on my webhost. Of the 5, 4 need Save to Draft for successful send. 1 sends successfully each time (at least today). I can copy the setting format to the 4, but they still need Save to Draft for send. Get Mail prior to Send does not help.
Mail Preference Settings for the one that works:
Account Information
Outgoing Server: mail.domain name
Server Setting
Port 25
SSL off
Authentication -None
(if set for Password w/ID and PW filled, then Save as Draft still needed)
Advanced Settings
Enable Y
Include for auto check Y
Remove copy from server Right away Y
Prompt for large message N
Port: 110 SSL N
Auth: Password
Sometimes a Send results in a 15 second spin of the Send progress dial thingy instead of the server error message, and then an outbox appears with the message in it. Otherwise, there is no outbox icon visible in my sidebar. Is that how Mail is supposed to work - no outbox unless there are messages qued for send?
My next step is to remake each "bad" mailbox at host and at each account in my Mail. I already did this once, to no avail, but it may be worth another try.
OR other suggestion?
-B
PB G4 1.33 Mac OS X (10.4.8) 1 GB RAM

In Acrobat pro 9, I can't find staple and fold options for booklets and no matter what options I choose in the print dialogue my booklet ends up with pages upside down and out of order?

In Acrobat pro 9, I can't find staple and fold options for booklets and no matter what options I choose in the print dialogue my booklet ends up with pages upside down and out of order? I am working on a Macbook pro running OS X 10.9.4. Our printers are fully capable for booklets with staples and folds. Would love some help. Thank you!

To: ~graffiti
(This email is not intended to go on public forum -- but I wanted to respond
to you)
Thanks for your reply....FYI...I was trying to download from www.adobe.com on
the specific page that has downloads of your products.    As far as the
alternate source is concerned I am not totally sure what the capabilities it has as
I am recovering from a hospital stay and had to send my wife to retailer to
pick this up because I am accessing email from home until I return to work and
need something to work now. I don't yet have the SW. (I would have had her
buy the actual Adobe Pro 9.0 -- but it is a wapping $499 and change).
Regards,
Staurt Rednor ("Stu") - [email protected]
===========================================================
Subj:   New message: "No matter what I try can't download
Adobe Pro 9.0 or free Adobe Reader"
Date:   4/5/2009 7:38:17 PM Eastern Daylight Time
From:   [email protected]
Reply-to:   [email protected]
To: [email protected]
Sent from the Internet (Details)
SGuitar43,
A new message was posted in the thread "No matter what I try can't download
Adobe Pro 9.0 or free Adobe Reader":
http://forums.adobe.com/message/1867664#1867664
Author : ~graffiti
Profile : http://forums.adobe.com/people/~graffiti
Message:

WSIF - Can we return java class back to bpel (PLEASE HELP)

Scenario : We have old project and migrating to Oracle BPEL.
In this project we have Java Files and inside that java files we have many functions which return java object. Is it possible to return java value object to bpel process.
Steps which i have followed:
1. Created a WSDL file using the control file given below.
2. Changed the name spaces and types generated to XFMFRq and TXNLog as i/p and o/p.
3. Imported same file into oracle bpel.
4. Called the function : logbegin.
EXCEPTION : The types are not compactable is the exception we are getting but we are able to call the function and execute first line but not able to return TXNLOG class as an xml element to bpel.
For Example :
1. Java Method and this method returns Java Value Object
Java Control which has TXNLOG as the value object which will return the value.
CONTROL FILE
public TxnLog logBegin(com.hp.rtfs.xfmf.doc.XFMFRqDocument requestXML)throws Exception
//LogUtil.logDebug(LogConstants.MODULE_BPM,BPM_CONTROL_NAME,"Enter Method logBegin ");
txnLog=new TxnLog();
try
System.out.println("AMMA1121212");
LogUtil.logDebug(LogConstants.MODULE_BPM,BPM_CONTROL_NAME,"Entering Top user id update in LogBegin");
txnLog.setTlogChannelLoginId("AMMA1");
txnLog.setTlogChannelUserId("AMMA2");
System.out.println("AMMA2");
txnLog.setTlogChinChannelId("ATM");
txnLog.setTlogChannelSessionId("SESSION-1111");
System.out.println("AMMA3");
txnLog.setTlogCustCifKey((new Long("121212")));
txnLog.setTlogEmtnTxnCd("TXN-001");
System.out.println("AMMA4");
txnLog.setTlogSendIpAddr("10.1.1.1");
txnLog.setTlogChannelTxnSeqId(new Integer("1212"));
System.out.println("AMMA5");
TxnLogPK txnLogPk=new TxnLogPK(new Integer("121212"),
DateUtil.getDate(requestXML.getXFMFRq().getMsgRqHdr().getUID().getRTFSTransSeqUIDDt()),"1212");
txnLog.setTxnLogPK(txnLogPk);
System.out.println("AMMA6");
catch(Exception e)
//LogUtil.logError(LogConstants.MODULE_BPM,BPM_CONTROL_NAME,"Exception "+e.getMessage());
e.printStackTrace();
return txnLog;
TXN LOG value object is :
// Oracle JDeveloper Stub Generated Source
package com.hp.rtfs.ods.infra.trx;
public class TxnLog
     implements java.io.Serializable
     // Constructors
     public TxnLog(com.hp.rtfs.ods.infra.trx.TxnLogPK p1, java.lang.Long p2, java.lang.String p3, java.util.Calendar p4, java.lang.String p5, java.lang.String p6, java.lang.String p7, java.lang.String p8, java.lang.String p9, java.lang.Integer p10, java.util.Calendar p11, java.lang.String p12, com.hp.rtfs.ods.infra.channel.ChannelInfo p13, java.util.Set p14) { }
     public TxnLog() { }
     public TxnLog(com.hp.rtfs.ods.infra.trx.TxnLogPK p1, java.util.Set p2) { }
     // Fields
     private com.hp.rtfs.ods.infra.trx.TxnLogPK TxnLogPK;
     private java.lang.Long tlogCustCifKey;
     private java.lang.String tlogEmtnTxnCd;
     private java.util.Calendar tlogStartDt;
     private java.lang.String tlogStat;
     private java.lang.String tlogSendIpAddr;
     private java.lang.String tlogChannelUserId;
     private java.lang.String tlogChannelLoginId;
     private java.lang.String tlogChannelSessionId;
     private java.lang.Integer tlogChannelTxnSeqId;
     private java.util.Calendar tlogEndDt;
     private java.lang.String tlogChinChannelId;
     private com.hp.rtfs.ods.infra.channel.ChannelInfo channelInfo;
     private java.util.Set txnLogDatas;
     // Methods
     public com.hp.rtfs.ods.infra.trx.TxnLogPK getTxnLogPK() { }
     public void setTxnLogPK(com.hp.rtfs.ods.infra.trx.TxnLogPK p1) { }
     public java.lang.Long getTlogCustCifKey() { }
     public void setTlogCustCifKey(java.lang.Long p1) { }
     public java.lang.String getTlogEmtnTxnCd() { }
     public void setTlogEmtnTxnCd(java.lang.String p1) { }
     public java.util.Calendar getTlogStartDt() { }
     public void setTlogStartDt(java.util.Calendar p1) { }
     public java.lang.String getTlogStat() { }
     public void setTlogStat(java.lang.String p1) { }
     public java.lang.String getTlogSendIpAddr() { }
     public void setTlogSendIpAddr(java.lang.String p1) { }
     public java.lang.String getTlogChannelUserId() { }
     public void setTlogChannelUserId(java.lang.String p1) { }
     public java.lang.String getTlogChannelLoginId() { }
     public void setTlogChannelLoginId(java.lang.String p1) { }
     public java.lang.String getTlogChannelSessionId() { }
     public void setTlogChannelSessionId(java.lang.String p1) { }
     public java.lang.Integer getTlogChannelTxnSeqId() { }
     public void setTlogChannelTxnSeqId(java.lang.Integer p1) { }
     public java.util.Calendar getTlogEndDt() { }
     public void setTlogEndDt(java.util.Calendar p1) { }
     public java.lang.String getTlogChinChannelId() { }
     public void setTlogChinChannelId(java.lang.String p1) { }
     public com.hp.rtfs.ods.infra.channel.ChannelInfo getChannelInfo() { }
     public void setChannelInfo(com.hp.rtfs.ods.infra.channel.ChannelInfo p1) { }
     public java.util.Set getTxnLogDatas() { }
     public void setTxnLogDatas(java.util.Set p1) { }
     public java.lang.String toString() { }
     public boolean equals(java.lang.Object p1) { }
     public int hashCode() { }
---------------------------------------------------------------------------

I have been bragging to my clients the benefits of
Java Applications, but one thing I couldn't convince
them is the use of a JVM. They dislike the idea of
downloading the JRE, and the slowness of programs
running in an interpreter. I am stumped for not being
able to satisfy their need for a .EXE program on their
Win32 systems. And, it would be ridiculous to go back
again to C++, after learning Java. I'm not going to address the JRE distribution as it's already been mentioned and there are several ways of approaching that problem that you can find easily in the forum so I won't waste space for it here.
What you need to address more than anything is the supposed slowness of java programs. The question at hand is slow as compared to what? In what context? A benchmark can be twisted to show whatever the author of the report wants it to show. Thus I tend to distrust such statistics in general due to the economical influence of the author or comissioner of the report being in the business of trying to sell something. Exactly what are they calling slow and what causes this perception on their part? I wouldn't sidestep the issue, or try to B.S. about it, but I'd be willing to bet that their fears are unfounded and based on superstition and hearsay.
>
Is their a tool or a way to convert .CLASS files into
.EXE(Win32) files, to make it execute faster and
independent? I know it would sacrifice portability,
but I have to give in to demands. As they say it,
"The customers are always right." Please, anybody out
there, shed some light for me on this one. Thanx in
advance.
BlueKnyght.ph

Twist Returns At Staples

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