Typical FICO End-User Issues

Sap Gurus,
What are the major issues (& their solutions) faced by end user while using the SAP FICO module?
Also, please let me know some issues (& their solutions) faced by end users while using AP-MM.
Thanks alot in advance.
--SJ

Hi,
Issues in FICO revolve around Master Data setup, minor enhancements by changes to config, design of new reports (ABAP or Report Painter), some analysis issues etc.,
AP & MM would revolve around F110, MIGO, MIRO, Master Data setup and Integrations issues.
Rgds.

Similar Messages

Logging in as an end user issue

Hello
APEX - 4.1.0.00.32
DB version - 10g
Web server architecture - OHS
Browser - IE8
Theme - 5
I have a working application that I want to deploy to end users, I have started the application and gone to the run application icon and right clicked and copied the url. when I open a new IE window and use the copied url the page comes up to allow me to log in, but the developer toolbar is still available at the bottom of the screen.
Here is the url I use to go in as a developer
https://as271p1.cio.gov.ns.ca/pls/apex/f?p=4000:1:2313236537336539::NO:RP:FB_FLOW_ID,F4000_P1_FLOW:129,129
and here is the url I am trying to use as an end user
https://as271p1.cio.gov.ns.ca/pls/apex/f?p=129:LOGIN:2781678685109191
any assistance would be appreciated.
Thank you

Another tip I forgot to mention: this is default behaviour when you have Availability Status = Available with Edit Links. Like mentioned in documentation:
Available with Edit Links - Application is available for use. For developers, the Developer toolbar displays at the bottom of each page. Requires the developer to be logged in to the Application Builder in the same browser session.

End User's List of T.Codes

Hi All,
Can any one send me the FICO End User's list of T.Codes?
Thanks & Regards,
Mohan.

Hello,
Go to SE16
Table TSTCT
Language EN
Tcodes = F*
Number of hits = 99999
Execute.
To see the reports instead of F* , you give S_ALR_*
You will get reports in SAP.
Hope this will give you right information.
Regards,
Ravi

End User - ESS Timesheet Display Issue

Hi All,
Hopefully I have posted this in the correct forum. I tried to search of the issue I have for an end user but had no success, so I thought since my post graduate study surrounds ERP systems and work with SAP every day, I though it was best to register.
Now the issue I have here is, when the user goes into their portal ESS to view their timesheets, the display is unsual. They do not have an option to manually go back to previous weeks and the view of their timesheet is 'squashed' in (Timesheet Entry View) but if you scroll across to the right where the date and 'go to' function is, it has been cut off. There are no issues with any other users so it appears to be a local issue
Currently, I have reverted back to IE7, checked for any add on's that may cause display issues, I have checked their roles and everything is normal. The only issue I can see is some conflicting issues is with the Browser and SAP.
Any help will be appreciated.
Edited by: A_Ali_ on Jul 19, 2011 1:05 AM

Check the configuration setting for the profile that's being used by ESS. As this is where you can restrict user's ability to navigate forward and back from current week etc.
Cheers,
Brad

Privacy issues for end user

The interactive form I have designed will be completed by people who are very conscious of their privacy. I imagine that most of them will not be happy to email their data, as this leaves easily found "breadcrumbs" on their computer.
Is there any way this data can be sent without going through the email process? Would submitting to a URL overcome this problem, or are there other "privacy issues" for the end user which may come into play?

Thanks Danmaster - after investigation I find I have been using SOAP for some time now. I've just never been conscious of its acronym. So if I have been communicating between applications using a communication protocol I have been using SOAP (Simple Object Access Protocol).
I am starting to think I'm really clever now.
Just because I have been submitting forms through http and then using CGI scripting on the server to convert and email me the results, I never thought that SOAP was such a vital component.
So perhaps the LiveCycle Designer will just allow me to create automatically what I have been hard-coding for years.
I really should have asked that "if the client submits via http through the LiveCycle form, will they be shown any hints that the data has been submitted".
Cheers

GRC AC 10.1 - End User Login - Request issue

Hi experts!
Im working in GRC AC 10.1 SP07. I have configured END USER LOGIN services; the idea is that end user from ECC system could submit request without having user in GRC box, this is working fine but i´m experimenting next problem.
When i go to search request, those request submited by end user appears like created by Z_END_USER, this is the user in GRC that i have configured in services GRAC_UIBB_END_USER_LOGIN and GRAC_OIF_REQUEST_SUBMISSION_EU.
¿Is possible to configure that request appears "Created By" the requester and not the service´s user? I don´t think so, but if not, ¿is there any way to add the column User ID in Result screen? because it is avaible in parameters search but im not being able to add this in result screen (it´s not like hidden neither).
Parameters "Created by user ID" would be service´s user and "User ID" would be the requester.
Thanks!
Emiliano

Hi Emiliano,
Your understanding is correct, request created by UserID will always show GUEST UserID configured in the End User Logon service.
In search requests there is option to search requests by UserID but the same field has not been enabled to be available in Search Request result screen. This is as per standard functionality. You can check with SAP or can work with ABAPer to make the UserID column as display field in Search Request results.
Regards,
Madhu.

End User Guide and Clone issues

Hi,
I am a newbie apps dba and would like to which docs/books to refer to know how the end user's work in EBS like how they place an order,etc.
And also, I have done my clone a day back but the user's complain it is slow. I submitted a CP, it was completed successfully and it looks ok for me.
Thanks.

Hi Psn,
I am a newbie apps dba and would like to which docs/books to refer to know how the end user's work in EBS like how they place an order,etc.
Providing your EBS environment, will help us to provide better assistance on your questions as possible. There are so many Oracle's online documentation in learning Application products.
Please refer the following:
Oracle E-Business Suite Documentation
I have done my clone a day back but the user's complain it is slow.
- Check whether the Database Alert logfile, and application log files shows for any errros.
- After cloning by default the sga target memory turns up to 1GB, ensure it is set accordingly.
- Run an ADDM and see whether you have any database bottlenecks.
Hope this Helps !
Regards

Issues with end users saving fillable pdf's.

I created a fillable form via Adobe XI Pro. Just some standard radio buttons and text areas. Some users after filling in the form when they save the file it erases everything they filled in. I cannot control the version of adobe the end user has on their system, is there anything I can do. I am not even sure if that is the problem as it seems to only happen 20% of the time the form is sent out. I confirmed with the last user that encountered this problem that their system has Acrobat XI v11.0.06.

The original one I sent is the base document I send out. Attached is the
last set I received where client said they completed but when saved it
erased all the entries.

CUPS 8.0 end user login issue

Hi All,
I am having CUCM 7.1.5 and CUPS 8.0(4) installed. The problem is when I tried to login the CUPS user page the it says "login failed". The CUPS intergration with CUCM seem to be fine because all the end users can be seen in CUPS. But I am not able to login the CUPS user page. Users have needed roles assigned to them.
CUCM is sycronized with LDAP server over SSL
Can anyone pls help me on this. What else I need to check? Is there any log to check on CUCM or CUPS?
Thanks

Hi Ronak,
It is not the problem login to the CUPC (still I didn't tried it), I have problem login to the CUPS User Web page using end user credentials in CUCM
End users have needed roles assigned and they also are CUP enabled users
Pls can you suggest me to any thing to check, As I said our CUCM is sycronized with LDAP server over SSL
Thanks

Need AR, AP and GL End User materials - Urgent

Hi Can somebody send me some good end user materials for A/R, A/P and GL. Need materials on things like making a payment, down payments, issuing credit memos, clearing accounts....etc These are some of the topics that I can think of. But if somebody can send me all the related documents, that would be just great.
I am in urgent need of this.

Dear Suresh:
For SAP FICO User material, Go to SAP Best Pratices
http://help.sap.com/bp_bblibrary/600/BBlibrary_start.htm AND select business process or Business Process Procedure from asset accounting.
or go to google and type the transaction code you need, you will get the user manuals you need.
Please let me know if you need moreinformation.
Assign points if useful.
Regards
MSReddy

Delivery is to be done at the end user location not at the storage location

Hai Gurus.
I have a problem
I am working for a construction industry.. I had a storage location at say" X":. And in case of emergency for the material to the end user at different locations, delivery is to be done at the end user location not at the storage location.. Where to give the end user location address .As delivery address in PO item details will be plant address. pl help
regards
chandrasekhar

As i underdstand from your description of issue .You dont want to recive the material in the storage location of your main plant but you want to recive the goods directly to the end user from the vendor.This is typical scenario of Third party PO ..so kindly traise third part PO to vendor ..by changing the item category ...and so the delivery addfres popolutaed in ur PO will be directly from the ship to address from your sales order.rathewr than the storgae location you wd have specified in ur material master

Help! ADF default behavior rejected by end users...

Hi,
We have built an ADF 11g application during the past months. Last week we had our first user acceptance test with a small group of users. The users were very satisfied about the nice looks of the screens. But they had quite a lot of issues with the default behavior of ADF. I'll provide a list of the most important issues below. I hope more people here at OTN have experienced these issues and perhaps have some workarounds. And perhaps Oracle can use lists like this to improve the next version of ADF...
<ol><li>Multi record edit We have a lot of multi record edit screens. These are all editable tables. Those tables have the following problems:
<ol type="a"><li>Whenever a partial refresh occurs, the whole table gets reloaded. This takes some time, which is uncomfortable. But the main problem here is that the table does not preserve the scroll bar position. The situation can be improved a little bit by setting the <tt>displayRow</tt> attribute to <tt>"selected"</tt> on the table. This will cause the table to show the selected record at the top of the view port after a refresh. But this still confuses the end users. In their experience the records are randomly jumping around.</li>
<li>Records are not always inserted at the bottom. (In fact, they are inserted above the selected record.) End users simply expect records to be inserted at the bottom of the table, no matter what. And I can't disagree with them. Isn't there a setting to achieve this in ADF?</li>
<li>Whenever the user navigates to another record in the editable table, all validation rules on the record he navigates from are fired. That means he cannot leave a required field empty to fill it later. The end users say this is very annoying. We would like to delay all validation until the user presses the Commit button. But as far as I know this is not possible, is it?</li>
<li>The selected record position is not preserved on a full refresh. Our Commit button forces a full refresh of the page. This sounds like a sensible choice to me. However, users tend to click on Commit quite often. But after a full refresh of the page, the currently selected record in a record set is always reset to the first record in the set. In a large data table, this annoys the users very much. Isn't it possible to preserve the selected record over a full refresh?</ol>
<li>Annoying validation errors Many end users are annoyed by the somewhat "persistent" validation error messages. In a larger form or an editable table, users sometimes want to ignore an error and first enter other data, before correcting the error. This is hardly possible, because ADF sets the input focus to fields with errors and keeps popping up windows with a list of fields that have errors. We would like to make the validation less "aggressive". It is okay to give a field a red border if it contains an error. But leave the input focus where it is. And don't show any popup until the user presses the Commit button. And even then show the popup window only once.</li>
<li>ADF BC caching and business rules in the database We have some business rules in our database that automatically fill some fields with default values. We have e.g. a master-details relation, where a value in the master record is calculated based on the values of the detail records. We have set the calculated field in the master record to "refresh after update" and "refresh after insert". Sometimes the value of the field gets refreshed, but sometimes not. Users know that the field should be calculated by "the system", and are asking if they did something wrong if it doesn't. I know we could do the calculation in ADF, but our policy is to have all business rules in the database and to not repeat ourselves (DRY). Is there another way to guarantee that the calculated value in the master record gets updated after an update or insert of one or more detail records?</li>
<li>Partial refresh loses data If a field causes a partial submit to occur, fields in the same record that were not (partial) submitted before lose their data. This forces us to enable partial submit on all fields. But that causes a delay after moving the focus to the next field and validations to be fired too early.</li>
</ol>
I've numbered the items above, please use these number as a reference if you're posting an answer to a specific question.
Please let me know any solution, even if it is only a partial solution. We've a nasty situation now. Our application is (nearly) finished, but it is blocked for production by the users because of the behavior of the ADF framework, on which we have very little influence. We can't blame the users for that, most of their criticism is fully justified. So we have to come up with a good solution for these issues before we can go to production. So any help would be highly appreciated!
Best regards,
Bart Kummel
PS.
We're using JDeveloper/ADF 11.1.1.1.0, we deploy to a WebLogic 10.3.1 server and we have an Oracle 10g database. We're using the full ADF stack: ADF Business Components, ADF Bindings and ADF Faces.

Hi Bart,
I can answer for few of your questions.
Bart Kummel wrote:
Hi,
We have built an ADF 11g application during the past months. Last week we had our first user acceptance test with a small group of users. The users were very satisfied about the nice looks of the screens. But they had quite a lot of issues with the default behavior of ADF. I'll provide a list of the most important issues below. I hope more people here at OTN have experienced these issues and perhaps have some workarounds. And perhaps Oracle can use lists like this to improve the next version of ADF...
<ol><li>Multi record edit We have a lot of multi record edit screens. These are all editable tables. Those tables have the following problems:
<ol type="a"><li>Whenever a partial refresh occurs, the whole table gets reloaded. This takes some time, which is uncomfortable. But the main problem here is that the table does not preserve the scroll bar position. The situation can be improved a little bit by setting the <tt>displayRow</tt> attribute to <tt>"selected"</tt> on the table. This will cause the table to show the selected record at the top of the view port after a refresh. But this still confuses the end users. In their experience the records are randomly jumping around.</li>You can set the fetchSize in the iterator to a minimum value (Say if you are displaying 20 records in the table at a time, you can set the fetchSize to 20, so that, it will fetch only 20 records at a time, and the remaining records on demand basis, i.e they will be fetched when you scroll in the table).
<li>Records are not always inserted at the bottom. (In fact, they are inserted above the selected record.) End users simply expect records to be inserted at the bottom of the table, no matter what. And I can't disagree with them. Isn't there a setting to achieve this in ADF?</li>I suppose you are using the default createInsert operation. You can write your own method instead of the default createInsert, which would have something like
public void customCreateInsert(){
vo.last();
vo.createInsert();
}You can expose this method as method action and use it in place of default CreateInsert.
<li>Whenever the user navigates to another record in the editable table, all validation rules on the record he navigates from are fired. That means he cannot leave a required field empty to fill it later. The end users say this is very annoying. We would like to delay all validation until the user presses the Commit button. But as far as I know this is not possible, is it?</li>You can set the immediate property to true for the column for which you want to skip the validation. However, the validation will fire when you submit / commit the changes (which is expected).
<li>The selected record position is not preserved on a full refresh. Our Commit button forces a full refresh of the page. This sounds like a sensible choice to me. However, users tend to click on Commit quite often. But after a full refresh of the page, the currently selected record in a record set is always reset to the first record in the set. In a large data table, this annoys the users very much. Isn't it possible to preserve the selected record over a full refresh?</ol>Again, you can have a custom method, which would get the current row, commit the transaction and do a setCurrentRowWithKey to point to the last selected record after commit.
<li>Annoying validation errors Many end users are annoyed by the somewhat "persistent" validation error messages. In a larger form or an editable table, users sometimes want to ignore an error and first enter other data, before correcting the error. This is hardly possible, because ADF sets the input focus to fields with errors and keeps popping up windows with a list of fields that have errors. We would like to make the validation less "aggressive". It is okay to give a field a red border if it contains an error. But leave the input focus where it is. And don't show any popup until the user presses the Commit button. And even then show the popup window only once.</li>You can add a af:messages tag in the top and set globalOnly to true. Also, set the immediate property for the items to skip the validation when they tab out.
<li>ADF BC caching and business rules in the database We have some business rules in our database that automatically fill some fields with default values. We have e.g. a master-details relation, where a value in the master record is calculated based on the values of the detail records. We have set the calculated field in the master record to "refresh after update" and "refresh after insert". Sometimes the value of the field gets refreshed, but sometimes not. Users know that the field should be calculated by "the system", and are asking if they did something wrong if it doesn't. I know we could do the calculation in ADF, but our policy is to have all business rules in the database and to not repeat ourselves (DRY). Is there another way to guarantee that the calculated value in the master record gets updated after an update or insert of one or more detail records?</li>We need some more information. Do you see any "pattern" on which this things occur?
-Arun

SP2013 WF works for admin but not end-users

A simple SP2013 WF calls a SP2010 WF to send email, simple. Works for me (admin) but when a SP user edits an item on the list (which fires the WF), the WF gets to the 2010 call, and fails with this error...
RequestorId: f8c56627-e4e5-5a26-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401 {"Transfer-Encoding":["chunked"],"X-SharePointHealthScore":["0"],"X-SP-SERVERSTATE":["ReadOnly=0"],"SPClientServiceRequestDuration":["61"],"SPRequestGuid":["f8c56627-e4e5-5a26-97ee-ad70ca4d3291"],"request-id":["f8c56627-e4e5-5a26-97ee-ad70ca4d3291"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"MicrosoftSharePointTeamServices":["16.0.0.2930"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1;
RequireReadOnly"],"Cache-Control":["max-age=0, private"],"Date":["Wed, 25 Jun 2014 02:44:54 GMT"],"P3P":["CP=\"ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT
NAV ONL PHY PRE PUR UNI\""],"Server":["Microsoft-IIS\/7.5"],"WWW-Authenticate":["NTLM"],"X-AspNet-Version":["4.0.30319"],"X-Powered-By":["ASP.NET"]} at System.Activities.Statements.Throw.Execute(CodeActivityContext
context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager
bookmarkManager, Location resultLocation) Exception from activity Throw If Sequence Sequence TryCatch Sequence Microsoft.SharePoint.WorkflowServices.Activities.RetryForDurationPolicy HTTPPost_WorkflowInterop_EnableEvents WorkflowInterop DynamicActivity<Guid>
Then If Working Sequence Flowchart Sequence RCSEmailCst.WorkflowXaml_4f7b53dc_968d_4e22_a812_3178e7b01bad
Spent an hour on phone with M$ support, only to be told it's my fault and I have to re-design my WF...if my WF gets any simpler I'll have to use carrier pigeons to get messages to customers!
I've Googled the error message, results suggest that User Profile Syn is out of whack but M$ support swears up & down our sync is working fine.
Anyone?
Edit to add: we have a hosted implementation of SP2013, NOT on-prem

Hi ,
According to your description, my understanding is that the SharePoint workflow 2013 does not work for end-users in your environment.
For your issue, it can be a permission for the user initiating the workflow. Please make sure site feature Workflows can use app permissions is activated. Go to Site actions > Site Settings >
Site features > Workflows can use app permissions. Make sure the user is one member of a SharePoint Group.
Also please provide more detail information about the error message to determine the exact cause of the error. You can have a look at the blog:
http://ranaictiu-technicalblog.blogspot.com/2013/03/sharepoint-2013-workflow-debugdiagnosis.html
Best Regards,
Eric
Eric Tao
TechNet Community Support

Different PO layout for different users - issue

Dear Experts
I am facing following issue: in ME23N in the item detail tab 'Purchase Order History) I have two end-users who see different columns; user A can see columns like Amount (=value of GR) and Amount in LC (=value of GR in local currency) while user B can see these fields.
First I checked the view in the PO History tab and both are using Basic list. And then I compared the layout and the point is that user A cannot even select mentioned columns in the Change Layout option - the columns Amount and Amount in LC simply aren't available to be added in Change Layout option.
I hope some of you could share any experience what else could control the layout of PO item details on the user level.
Many thanks to all in advance and best regards
Miha Egart

Dear Jürgen
Perhaps dfo you have some hint which authorization object could control this?
Thx, Miha

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser." What do I do?

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Typical FICO End-User Issues

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