UCM11g: Workflow notification sends email TWICE

Question

Hi guys,
I have a problem with the sending notification email from UCM11g workflow. One step of my workflow sends notification email TWICE. I don't know why. I checked the workflow settings, the UCM settings and i cannot find where is the problem.
I have second environment with THE SAME workflow. This environment sends email correcty. What is different? First environment is connected to Active Directory. Nothing else.
Do you have Ideas?
Thank you
Martin

Answer 1

Hi,
The step is very easy. What is interesting, that on Testing environment is the sending emails correct.
Audit Log:
Start of sending
mail/6     02.16 13:59:53.995     send email queue     background mail thread starting
mail/6     02.16 13:59:53.996     send email queue     Background mail thread active -- 1 packages remain
First email
resourceloader/7     02.16 13:59:54.006     send email queue     not loading page REVIEWER_MAIL because it is up to date with timestamp 1302721902000
resourceloader/7     02.16 13:59:54.007     send email queue     Checked resources files and 0 out of 98 have changed and it required 0 milliseconds to do the check
mail/6     02.16 13:59:54.008     send email queue     to: [[email protected]] subject: Content item 'ININV000299BE2011' is ready for workflow step 'BE_ATP_User_stp'. from: dDocName: ININV000299BE2011 dID: 2661 encoding=utf-8 javaEncoding=UTF8
Second email
resourceloader/7     02.16 13:59:55.391     send email queue     page REVIEWER_MAIL is already loaded by this ExecutionContext.
mail/6     02.16 13:59:55.391     send email queue     to: [[email protected]] subject: Content item 'ININV000299BE2011' is ready for workflow step 'BE_ATP_User_stp'. from: dDocName: ININV000299BE2011 dID: 2661 encoding=utf-8 javaEncoding=UTF8
Definition is:
- users can review and edit(replace) the current revision
Exit condition:
- At least this many reviewers: 1
Events:
- Entry
<$wfUpdateMetaData("xInv_Current_Step", "User")$>
<$wfUpdateMetaData("xInv_Cancel", "False")$>
<$wfReleaseDocument()$>
-Exit
<$if xInv_Cancel like "True"$>
<$wfSet("wfJumpName", "Cancel")$>
<$wfSet("wfJumpTargetStep", "BE_ATP_Cancel_stp\@BE_ATP_FLOW")$>
<$wfSet("wfJumpEntryNotifyOff", "0")$>
<$elseif xInv_Back_to_eRegistry like "1"$>
<$wfSet("wfJumpName", "Back_to_eRegistry")$>
<$wfSet("wfJumpTargetStep", "BE_ATP_eRegistry_stp\@BE_ATP_FLOW")$>
<$wfSet("wfJumpEntryNotifyOff", "0")$>
<$elseif xInv_Next_step like "Section manager"$>
<$wfSet("wfJumpName", "Jump_man_stp")$>
<$wfSet("wfJumpTargetStep", "BE_ATP_Manager_stp\@BE_ATP_FLOW")$>
<$wfSet("wfJumpEntryNotifyOff", "0")$>
<$endif$>
Thanks
Martin
Edited by: Martin Bikl on 16.2.2012 14:12