Unable to activate product

When I attempt to activate our Creative Cloud access, I receive this error message:
Unable to activate Creative Cloud
Product activation is required to use this product
You must have a working internet connection to activate this product. Please check your connection settings and choose TRY AGAIN.
I have checked the internet connection and I'm able to go anywhere on the Internet that I want to. I'm using a Mac computer. Please help me!

sign out and then back in to your cc app using your subscription id, Sign out, Sign in | Creative Cloud Desktop app
if you continue to see the same error after doing that, Sign in, activation, or connection errors | CS5.5 and later

Similar Messages

Unable to activate product(s)

Hello
For several years, I used some Adobe products (CS5 level) without problems
Due to a system disk crash, I'm obliged to reinstall everything (Windows 7, Applications ...)
After installing some CS5 product, I enter the key and it's recognized, but when I try the activation process, i'm told that "it is impossible to start my subscription to CS5 subscription edition"
I know that after CS6 (I already bought PhotoShop CS6), Adobe now uses a subscription
But I don't understand why an "old" product which I paid for a licence, cannot be reinstalled when i need it
Could you explain and give me a bypass so I can continue to use my old products. I don't inntend to upgrade it, as I use it very seldomly
Thanks for your answer

Cherisy,
I believe this is one for Customer Care (just tick I Still Need Help and hope there is an agent available for a chat straight away),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum,
http://forums.adobe.com/community/download_install_setup
If you get nowhere with those, please report back.

Product deactivated unable to activate another computer

I deactivated my product on computer 1 but when I try to activate on computer 2 it tells me it is unable to activate. When I go out to my account it still shows my serial number still in use. I have tried this multiple times including contacting adobe support to help me with this problem and have not gotten a resolution, they all get frustrated and hang up on me!!!!!!!!!!!!!!!!! How do I contact Adobe to help me and by pass there poor hired technical support ????

You don't have any menubars at the top of your computer's iTunes ? I still see them on my Mac on iTunes 11 :
If you are on Windows then press the 'alt' key and the menus should appear (alt-s to open the Store menu)

Can't activate products with valid creative cloud subcription.

Briefly:
i have a valid cloud subcription.. I dowloaded Adobe application manager. Signed in to Creative cloud website than clicked the link "download" which opened application manager and installed the selected product.
After i opened the installed product i tried to activate it. I clicked on the LIncense Sofware button and logged in with the adobe id. But it strted to asks for serial number. So i turned to adobe support live chat. After one hour of chat turned out the problem is that i have a Windows OS with hungarian language and application manager installed the hungarian version of photoshop which can t be activated with crative cloud subcription,
Is this true?
THey recommended me to install adobe products on an OS with english language and install english version adobe products. I don t think this ok!
Can anybody help me??? Or creative cloud subcription is waste og mony if i don t have english OS??
I am coping the chat with the support for moe details:
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with Ahmed.
Ahmed: Hello! Welcome to Adobe Customer Service.
Ahmed: May I please have your email address registered with Adobe while I review your request?
Melinda: sure. [email protected]
Ahmed: Thank you
Ahmed: Could you please provide me your street address and telephone number, so I can confirm it?
Melinda: *********************
Melinda: *********************
Ahmed: Thank you for confirming, I will be glad to help you with that.
Ahmed: May I have the order number?
Melinda: Order: ***************
Ahmed: Thank you
Ahmed: Here is the serial number of product *******************
Ahmed:
Melinda: it says can t activate beacause the given serial number is not valid
Ahmed: May I have the product name which you have trying to activate
Melinda: Photosop CS6 Extended
Ahmed: All right!
Ahmed: This concern is not under my expertise so I am going to transfer this chat to Installation team.
Ahmed: Are you ok with it?
Melinda: SURE!
Melinda: Thanks!
Ahmed: Please stay online, I will transfer the chat to the Installation team.
Melinda: OK
Please wait while I transfer the chat to the appropriate group.
You are now chatting with 'Shivashankar'
Shivashankar: Hello. Welcome to Adobe Technical Support.
Shivashankar: Hi Melinda.
Shivashankar: As I understand that you are unable to activate the product, am I correct?
Melinda: Yes.
Shivashankar: I am sorry for the inconvenience.
Shivashankar: Thank you for confirming.
Shivashankar: I will be glad to check that for you.
Melinda: i downloaded the product from the creative cloud website through adobe Application Manager
Melinda: i have a valid creative cloud subcription
Shivashankar: Just to confirm, are you trying to activate the product in the Corporate network?
Melinda: Yes
Shivashankar: Do you have Proxy server enabled on your machine?
Melinda: no
Shivashankar: Please disable the Firewall and Antivirus and try to activate the product.
Melinda: ok. one moment please.
Shivashankar: Sure, thank you.
Melinda: same happeing again. when i open photoshop it says the trial will expire in 5 days. than i click on License This Software button than on the next screen i click on the Login button and it asks for a serial number which i don t have.
Shivashankar: Let us update the Application Manager from the below provided link and check this concern.
Shivashankar: Please click here:
Melinda: i already updated to this version because i found a support artcle which recommended this.
Shivashankar: Okay, thank you for confirming.
Shivashankar: We will check the host file and try to activate the product.
Melinda: ok.
Shivashankar: While Holding Windows button on Keyboard hit the key R. Once the Run command opens type in Drivers and hit Enter.
Melinda: ok
Shivashankar: This will explore the Drivers folder, In the Drivers folder open the folder named etc and check if you can find a file named Hosts.
Melinda: file explorer opened
Melinda: found hosts
Shivashankar: Please copy paste the host file to the desktop and let me know the contents of host file.
Melinda: this is it: 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Do you have any other entries in the host file?
Melinda: there are some rows wich starts with #, but i think these are comments
Melinda: the effective contet is that 3 row i copied
Shivashankar: Could you please copy paste the whole contents?
Melinda: sure
Melinda: # Copyright (c) 1993-1999 Microsoft Corp. # # Mintafájl a Microsoft TCP/IP for Windows-hoz. # # Ez a fájl IP címek és NT számítógépnevek (NetBIOS nevek) egymáshoz # rendelésére szolgál. Minden egyes tételt külön sorba kell írni, először # az IP címet, azt követően pedig a hozzá tartozó nevet. A cím és # a név között legalább egy szóköz vagy tabulátor karakternek kell lennie. # # A # jel általában a megjegyzést tartalmazó sorokat jelöli, néhány # kivételtől eltekintve (ezeket lásd alább). # # Példák: # # 102.54.94.97 rhino.acme.com # forráskiszolgáló # 38.25.63.10 x.acme.com # x ügyfélállomás 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Thank you for the information.
Shivashankar: Just to confirm, may I know the Operating System language and Product language you have installed?
Melinda: Windows XP SP3 32 bit / Hungarian
Melinda: Photoshop also hungarian
Shivashankar: Thank you for confirming.
Shivashankar: I have checked with the resources and I see that you have purchased the English version product and you are activating the Hungarian language version software, hence you are facing this issue.
Shivashankar: I would request you to install the product in English language and try to activate using your Adobe ID and password to resolve this issue.
Melinda: How can i install the english version? Because the application mager installed it. i didn t choose the language.
Melinda: i just clicked the install link on the creative cloud portal than the application manager did the rest automatically
Shivashankar: Please install the product where the Operating System is in English language.
Melinda: So you are saying i need and a computer with an english version of windows?
Melinda: or i can dowload english version of photoshop from adobe.com?
Shivashankar: Yes, please make sure to install the product where the Operating System Language is English and the Product language is English.
Melinda: so actually creative cloud subcription is waste of mony if i don t have OS in english? But this is not OK!!!
Shivashankar: I am sorry to hear that.
Shivashankar: Do you have further questions for me?
Melinda: no.

Hi ISSUESKFT,
When the Adobe Application Manager starts up, ou can click on your name that appears on the Adobe Application Manager and choose Preferences.
In preferences choose the magyar language and install the softwares.
If you want you can install them in English language and there should not be any issue in activating the products. Creative Cloud subsiption doesnot requires a Serial Number number, just sign-in is required.
Please try it and let me know what happens.

I have two issues. 1) unable to update Acrobat XI Pro and 2) unable to register product

First issue: I have for the second time installed Acrobat xi pro and then click on "check for updates" from the help menu. And it shows that an update is available. But when I update it I am given the following error message:
Error 1328. Error applying patch to file C:\Config.Msi\PT669B.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."
When I click on "details" I am sent to adobe's "update error" page. Which states the following for error 1328: Error applying patch to [filename]. It's likely that something else updated the file, and the patch can't modify it. For more information, contact your patch vendor.
I have tried uninstalling program and re-installing program but still get same error message from my attempt at updating. So I am not sure if program is update or not. And I do not know who my "patch vendor" is.
Second issue: Unable to register product with Adobe. Because the option to do so from the "help" menu which lists "product registration" is greyed/dimmed out. Therefore not giving me the ability to register this product. Please let me know what is causing this problem.

I am not sure, but will suggest some things to try. On the activate issue, it may be that your system already thinks it is activated and so you might try the deactivate and check. If that works, I would suggest you then uninstall, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove anything left of the Acrobat folder, reboot, and reinstall. Hopefully you can open Acrobat and activate. Then do the updates from the Help menu.

Unable to activate software after upgrading to Windows 8

This post contains one question.
I am unable to activate my Creative Cloud products after upgrading to Windows 8. I have used the Chat service on three separate occasions, and after the employee asks me for my e-mail and order number, determines that they are unable to provide me the instructions necessary to license or activate the software. So I must be forwarded to a special team to help me resolve this problem. During the transfer, I get cut off -- each time.
On Windows 7, I deactivated my Creative Cloud membership through Photoshop.
I upgraded to Windows 8, installing all security updates and restarting the system several times.
Now that all updates are installed, I want to re-activate my Adobe products -- but am unable to find the commands to do so.
I have logged in to Adobe Application manager, using the e-mail address and password that Adobe has in the system for my account.
How do I activate my Adobe products?

Does the solution provided by customer 'kipedias' in this post http://forums.adobe.com/message/4903206#4923341 resolve the issue?

We are unable to activate your CS5.5 Design Premium

Hello,
I'm unable to activate my CS5.5 product and getting the error as "We are unable to activate your CS5.5 Design Premium" and later it says Please connect to Internet. I tried all the possible steps mentioned in this forum and also followed the steps mentioned under this below document:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
I'm in Home netwok, firewall is disabled, no anti-virus.
Creating a new Admin account is the only option?
System Info: Mac OSX 10.5.8 core 2 duo
My serial key is correct.
Any further suggestions?? Please help!
Thank you.

Hello,
I too had the same issue and tried all the steps mentioned in the above document. But it failed. I contacted my IT guy who informed that there is no firewall enabled in the modem. I'm using a home pc.
Lately, I contacted your support team who performed the same steps again and did not resolve the issue. Finally one guy said do something called selective startup on my Windows 7. I'm uneasy with this. He said that it is a part of their troubleshooting steps and can enable them back. I said okay and did it which did not resolve this issue. At last he said to create a new admin account!!! I was not at all satisfied with this resolution but yes I did and it did work! But I'm greatly confused. What could have been the issue? I don't want to create a new account everytime I face this issue. So any possible reasons other than which are mentioned in the document?
TY!
Mr. Lowell

Unable to activate Adobe Acrobat 8

Hello,
I am unable to activate Adobe Acrobat 8 Professional, fully updated to 8.3.1 on two computers. Acrobat informs me that my computer is not connected to the internet, but it is. Phone activation does not work as the activation phoneline is no longer in service.
We have recently purchased two shrinkwrapped boxed copies of Adobe Acrobat 8 Professional as we use an ERP product that requires an older version of Acrobat.
Can you please let me know what we need to do?
Thanks,
Jamie

Thanks, I have done all the necessary steps and there is nothing blocking activate.adobe.com. I have also spoken to Adobe support via chat and they've told me the activation server used for Acrobat 8 has been shut down so how am I supposed to activate the software when 1) the activation phoneline has been shut down and 2) the activation server has been shut down.
Seems incredibly bad form to me. I apprecate it's an older product but the policy cannot simply be to shut people out of installing older software on newer computers. The software was purchased retail and shrinkwrapped.

No receipt in email for subscription unable to activate

I purchased a combo Lightroom/photoshop subscription. I was charged for it, but I never received an email or product code number, so I am unable to activate the account. Several hours on chat failed to resolve the issue. The reps kept telling me to download the program, but seemed unable to understand the issue. I filed a complaint with PayPal, and so far the only response is that they did send me the subscription with a tracking number. When I check my purchase/order history, it states that I have not purchased anything. But I paid for the first month, so how could that be? In addition, I cannot find a phone number to try to address this anywhere. I am unwilling to chat again. It started feeling scammish when they asked me to take down my firewall and let them into my computer. Does anyone have any idea what could be happening here? I canceled recurring payments, but I am out my first month.

Madmnstr it does not appear the e-mail address you are posting to this forum is tied to the membership you have purchased. For information on how to install Photoshop and Lightroom please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html. You will want to make sure to utilize the Adobe ID tied to your membership.

I am located in india, using reliance gsm network on my iphone 4, however i was unable to activate facetime on my iphone 4. please help

i am located in india, using reliance gsm network on my iphone 4, however i was unable to activate facetime on my iphone 4. please help

Is reliance a supported carrier for the iPhone? If not, you will be unable to get facetime to activate.

Unable to activate Genius

I am unable to activate Genius since upgrading to Windows 7. Prior with Vista and iTunes 9 Genius worked fine. Upgrade to Win7 and I cannot activate Genius.
It goes through step 1 fine then goes into step 2. It pops up an error message after about a minute that says "We could not complete your iTunes store request. The network connection timed out. Make sure your network connections are correct and your network connection is active, then try again".
Well, I have been trying again later for about a month all with the same error.
I have rebuilt the library--no luck.
I CAN access and download new content from the iTunes store. I just cannot activate genius.
Options?
Here is the diagnostic test result:
Microsoft Windows 7 Business Edition (Build 7600)
HP-Pavilion GC676AA-ABA m8150n
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number ECBC09B56D49EBBB
Current user is not an administrator.
The current local date and time is 2010-01-30 15:14:02.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 1f7f9cc788585092f8a4d0207622ff5d
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {87E5ED95-1C2D-4E08-B471-2D2CAE68D47A}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {EB040ABD-6DE1-4A0A-90EB-6B94ECB7CF48}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {822D4B32-268D-4D10-9127-FC7AF814ABA3}
Description: USB Wireless 802.11 b/g Adaptor
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {FBB54D1F-6C23-41DD-957F-C801A6EB801B}
Description: Intel(R) 82566DC Gigabit Network Connection
IP Address: 192.168.254.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.254.254
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
Lease Obtained: Sat Jan 30 14:43:12 2010
Lease Expires: Sat Jan 30 14:43:11 2010
DNS Servers: 192.168.254.254
192.168.254.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-01-30 15:12:04.

I finally managed to fix this problem by removing groups of songs from my library until Genius successfully started. I started removing artists beginning with A and by the time I got down to D Genius started to work. This made me think that it was related to a specific song. However, I gradually added all of the tracks back in to my library and Genius continued to update OK!! I now have all of the same songs in the library and Genius is working fine. I have over 12000 songs in my library so it may be a bug related to the number of tracks. The downside to removing the tracks (but keeping the files) is that you lose the playcount and you have to add them to your playlists again.
Hope this helps.

SharePoint Foundation Sandboxed Code Service - Unable to activate worker process proxy object within the worker process

Issue:
On a vanilla installation, the sandboxed code service (e.g. SPUCHostService.exe) is started; however, SPUCWorkerProcessProxy.exe and subsequently SPUCWorkerProcess.exe fails to start.
Resolution/Workarounds attempted:
Attempted 2 different Load balancing settings – local and remote (i.e. affinity)
Ensured local computer policy on server for ‘RPC Endpoint Mapper Client Authentication’ and ‘Restrictions for Unauthenticated RPC clients’ is disabled.
Ensured following key in registry is set properly - HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\RPC
Attempted to bypass SharePoint’s check for certificate revocations at crl.microsoft.com
Ensured the service account is added to the respective groups (e.g. Performance Log Users, Performance Monitor Users, IIS_IUSRS, WSS_ADMIN_WPG, WSS_WPG)
Increased limit of ‘AbnormalProcessTerminationCount’ of SPUserCodeService via Powershell
We have tried all possible workarounds from the following MSDN reference:
http://blogs.msdn.com/b/sharepointdev/archive/2011/02/08/error-the-sandboxed-code-execution-request-was-refused-because-the-sandboxed-code-host-service-was-too-busy-to-handle-the-request.aspx
ULS:
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service              fe8a
Medium               - - Unable to activate worker process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service              fe8c
Medium               - - Error activating the worker process manager instance within the worker process. - Inner Exception: System.InvalidOperationException: Unable to activate worker
process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000     at Microsoft.SharePoint.UserCode.SPUserCodeWorkerProcess.CreateWorkerProcessProxies()
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service              ei0t
Medium               - Process creation/initialization threw an exception. Stopping this process. "ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000"
02/21/2014 05:24:50.65 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service
fe87                Medium               - - Error activating the worker process manager instance within
the worker process. - Starting worker process threw - Inner Exception: System.InvalidOperationException: Unable to activate worker process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000     at Microsoft.SharePoint.UserCode.SPUserCodeWorkerProcess.CreateWorkerProcessProxies()
Any other insights on how I can troubleshoot the issue described?
Thanks in advance!

Hi ,
For resolving your issue , you can do as the followings:
1. Logged into the Web Server with the Timer Service Account.
2. Ran the powershell command to check the SID of the account running the spucworkerprocessproxy.exe:
$(Get-SPManagedAccount -Identity "THE SERVICE ACCOUNT").Sid.Value
3. Checked the registry :
HKEY_USERS\[SID OF THE SERVICE ACCOUNT]\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing\State
4. Changed the value 0x00023c00 to 0x00023e00
In addition, here are some similar posts for you to take a look at:
http://social.technet.microsoft.com/Forums/en-US/aae497df-5f0d-4f86-a724-c7b805ccd07f/sharepoint-sandboxed-code-service-troubles?forum=sharepointgeneralprevious
http://blogs.technet.com/b/operationsguy/archive/2011/01/17/sharepoint-2010-sandboxed-code-solutions-and-web-proxy.aspx
http://social.msdn.microsoft.com/Forums/en-US/c21e2c3a-a259-4d5f-8071-eff52b7bddc3/issue-sandbox-solution-too-busy-to-handle-the-request?forum=sharepointgeneralprevious
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

'unable to find product oracle.swd.jre[1.3.1,1.6] in Oracle Inventory'

Hi All,
i am running the runInstaller for patch set 9.2.0.8 on AIX 5L Based Systems (64-Bit)
after selecting the products.xml file and selecting the oracle home to update and then cllick Install
i get the error 'unable to find product oracle.swd.jre[1.3.1,1.6] in Oracle Inventory'
is it the issue of the version of oracle.swd.jre? can we skip the installation of this componenet?
Kindly suggest
Thanks
SK

Hi,
Please see if these documents help.
Note: 397745.1 - Error when installing Patch 2376472: "Unable to find product oracle.swd.jre "
Note: 315842.1 - 'unable to find product oracle.swd.jre' Error During Agent Upgrade from 10.1.0.3 to 10.1.0.4
Regards,
Hussein

Unable to find product oracle.swd.jre[1.4.1, 9.9.9.] in Oracle Inventory

I am trying to install Oracle 10g on Solaris 10 (SPARC) using the OUI and receive the following error towards the beginning of the install.
unable to find product oracle.swd.jre[1.4.1, 9.9.9.] in Oracle Inventory
Please respond if you have encountered this error and what you did to resolve it.
Thanks

Of course, thoroughly. Ok. Like I said, it surprising how often people don't check that, so we always ask first.
Have you run into this error,
or a similar one, before? No. Have installed 9.2 on several Solaris boxes without a problem, so have not directly seen this one.
Do you have an applicable
troubleshooting tips? I searched MetaLink on "unable to find product oracle.swd.jre" and got three hits. None are exactly your situation, but they might lead you to something. See notes 468150.1, 315842.1, and 397745.1.
And this may be one requireing an SR.
I suspect that the JRE
location is not set properly. I

Unable to find product oracle.swd.jre[1.1.6, 1.1.7.27] in oracle inventory

while installing workflow server 2.6 I got an error saying that "unable to find product oracle.swd.jre[1.1.6, 1.1.7.27] in oracle inventory"
I tried installing it using oracle universal installer 2.2 but still it is giving the same error as above.
so please help me.

Thanks Allison for your help.
I am installing wf server on windows 2000
The other products installed in the same ORACLE_HOME are Oracle database 9i version 9.2.0.1.0
I am not using any CD, but I have downloaded it from web and have the licence to use the software.
I hope you can help me
Janak

Unable to activate product

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