Unable to change credit card number in itunes

I'm on the Edit Payment Information page in itunes attempting to update my credit card. Because I'm on a new PC the system wants me to verify the expiration date of the card and the security card. However, I am unable to do this because the card itunes has on file is very old and expired. I have been unable to find a way to add a new card.  Please tell me how I can purge the old card info and add a new card.
thanks!

Do you get the 'none' option on the screen so that you can remove the old card, and then add the new card from scratch ?

Similar Messages

  • Can't Change Credit Card Number, told to reregister but can't find reregister button

    Hello,
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    Did not ask, but charged the purchase to the CDMA number from former owner of my BBS2. I then erased the downloaded Docuiments to Go as I was not intending to charge some one else's card. Need to change credit card number to square this away. This is my first BB machine and I find that I don't know all the needed things.
    Can someone point out how to reregister so I can add my credit card #
    OR
    Can someone point out how to change the current assigned Number/credit card charge in control panel.(does not allow me in with my password that works for downloading free apps)
    Can still dow free programs, but cannot buy upgrades. Frustrating,  THanks, Ty Parr, Ph,D,

    Hello,
    I am more than willing to pay for the Documents to Go app on my own credit card, the problem is getting to  it. I don't intend to have Blackberry service, but surely this does not prevent paying for and down loading programs for my device, If I will wipe the device without a new CDMA number I suspect that will not allow me to to offer a credit card number and get the Documents to Go program as well as others. Why is it impossivle to buy programs for a blackberry without a blackberry service contract for a CDMA number? This really seems very rigid since the BBS2 is so long out of date. There must be plenty of individuals that are doing this who had the wisdom to give a credit card number when they registered - I did not realize this was required as I routinely buy things on the net AND THEN give CREDIT CARD # to compelete the purchase. Is this some sort of Catch 22 situation ?
    I like this phone and don't want to give it up. If necessary, I will buy a second BBS2 and try to register that WITH A CREDIT CARD number so that I Can use this machine. This an endless Catch 22?   I don't want a CDMA service that is very hard to get outside the USA. 
    Can I register my BBS2 if I have a T-Mobile plan for the CDMA number (which I will never use and for which I will pay for programs with a separate credit card number ?). ?  Otherwise I have a wonderful piece of junk because of arbitraty and rigid rules that are also preventing Blackberry profits as well as App producer profits .  If I can't solve this, I will have to re-examine whether I want this machine that I still really like. 
    Again thanks, If you can help me navigate this seeming endless Catch 22 ! 

  • HT2731 HOW DO I CHANGE CREDIT CARD DETAILS ON ITUNES FOR NEW CARD DETAILS

    HOW DO I CHANGE CREDIT CARD DETAILS ON ITUNES TO PUT NEW CARD ON ACCOUNT

    http://support.apple.com/kb/HT1918
    Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting.  Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .

  • TS2446 How do I change the credit card number in itunes, the system will not let me change the last four numbers for verification

    the itunes will not allow me to change my credit card number it takes the acct #, the date but the four numbers on my american express are frozen.

    I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

  • Changing credit card number

    I got this email today. What am I supposed to do?
    Dear John,  There appears to be a problem with your current billing method. This may prevent the automatic renewal of your subscription for NYTimes.com + Tablet APP. To update your billing information and avoid interruption of your subscription, or to turn off auto-renewal, click below and sign in to your account.
    Regards,
    The iTunes Store team
    Apple Inc.
    You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
    Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/support/itunes/store/
    Sooo, I logged into the iTunes Store from my Windows XP machine using Firefox, and hoped I could find some help on this topic.
    Well, the answer is, no, I could find no help. What happened is that I had to change my credit card number because I lost the one I had entered as the place to bill Apple, Inc. charges, which there are a lot of, right?
    So, WHERE DO I GO TO CHANGE THE CREDIT CARD ON MY ACCOUNT?
    Where do I go to change the credit card number on my Apple Store account?
    Seems like a simple task.
    On Apple I find it to be very difficult.
    I will try logging in from my iPad 4 to see if I can get anywhere. I'm skeptical. If I don't get anywhere, what next. Have I lost my ability to use my iPad?
    WHERE CAN I GO TO TALK TO A LIVING<, BREATHING PERSON?

    No, it is not difficult. You log onto your iTunes account, and under Account>Payment type, you click on Edit and change your billing info:
    http://support.apple.com/kb/ht1918
    To turn off your auto renewing subscription:
    http://support.apple.com/kb/ht4098
    Cheers,
    GB

  • Unable to Change Credit Card Info After Several Attempts Online, Phone, and Chat

    To whom it may concern,
    I have repeatedly tried to change my credit card info for billing purposes.
    After several attempts, and phone calls telling me that it would take several weeks, it is still unchanged.
    This is such a simple task, yet so impossible with your company. It shouldn't take this long.
    The phone support staff are so scripted and unable to implement only the most basic tasks and simply repeat what i can look up myself online.
    The Chat process is so painfully slow and difficult it is quite useless.
    You would think a software company would be able to accomplish such a common task with no problem.
    EXTREMELY disappointed in Adobe Customer Service options.
    For the 5th time, who can I contact that can tell me how and when this will be changed?
    Good grief.

    What is even more frustrating to the absolutely useless chat function, is that when you talk to phone support they either give you a link to a page of how to update your credit card info or simply read that to you and guide you through something you can do yourself.
    And that is where it ends… #awful

  • Is Adobe suffering a crisis? I have been unable to change credit card info for 2 days.

    Is Adobe suffering a crisis?  I have been unable to change my credit card of record for a Creative Cloud subscription.  Support staff could not do it. Can't do it online even though help articles say one can. Have now been waiting 40 min to talk to someone today. What's going on?  Changing billing info is pretty routine. Why can't Adobe do it.

    Are you able to log in to your account and see an Edit Billing link?
    http://forums.adobe.com/message/4770306

  • Unable to change credit card for cloud subscription

    I get to the edit billing ok then get a message that there is a problem on Adobe's end and to try later.  For the last 4 days.

    Hi susnb59,
    I hope you must have also tried different browsers like Archcentury, which is first step towards resolution, next you can trying deleting the cookies & browsing history.
    If the issue still persists, please inbox me the order number for which you want to change the billing details with your contact informations, I can always follow it up for you with the concerned team.
    Regards,
    Rajshree

  • Changing credit card number on account name

    I have closed an old checking account and would like to use my new one with my current iTunes alias. Is that possible? Can I switch them or do I absolutely have to switch to a new user name and have to switch between accounts to play my purchased music?
      Windows XP Pro  

    No, you can change your account information. Trust me, it's the best way to do it, since any music you've purchased would become unauthorized when you change your iD.
    Just go to iTMS and click on your username in iTunes in the upper right corner. That will take you to your account & where you need to go to change your checking account info.
    Good luck!

  • HT5621 How to change credit card number and get new security code?

    Tell me please.

    You can encrypt data using the dbms_obfuscation_toolkit package, http://download-west.oracle.com/docs/cd/B10501_01/appdev.920/a96612/d_obtool.htm#ARPLS028.
    The big challenge in this sort of application is key management, not the actual encryption. Ensuring that the key is available for the system to be able to automatically decrypt the data without allowing users to force the database to do this decryption is a rather challenging task. In addition to encrypting the data and determining how to securely store the key, I would look into fine-grained access control (FGAC) and fine-grained auditing (FGA) as well to limit the ability of users to retrieve the encrypted text and to audit the retrieval when it does happen.
    Of course, I'm assuming that you have already configured Oracle Advanced Security to encrypt the database session communication, otherwise you'll end up sending the data over the wire in the clear.
    Justin
    Distributed Database Consulting, Inc.
    http://www.ddbcinc.com/askDDBC

  • HT204053 How to change the credit card number in a iTunes account?

    Need to change credit card number, new card, for iTunes?

    iTunes Store: Changing Account Information
              http://support.apple.com/kb/HT1918

  • How do I change credit card information for app store and itunes

    I am unable to change credit card infor for my app store and itunes?

    What happens when you try to change your card details ?
    You should be able to change your payment details on your computer's iTunes by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPhone then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    Does that not work ?

  • I need specific instructions on how to change my credit card informaiton for iTunes Match

    I have looked everywhere in the Apple system to get instructions to change my Credit Card number for iTunes Match.  I found the instructions on how to change my payment information in the iTunes Store Account but when I follow those instructions, they are not correct.  What happened is that I had to cancel my credit card and my bank issued a new credit card andin the meantime, Apple tried to renew my iCloud account and it was rejected because I had not changed my credit card information on file.  Now I am trying to change my credit card information and I cannot accomplish that task.  Can someone help me?
    <Email Edited By Host>

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
    It sounds as if you have already found the method to change your card details, but just to confirm: go to the iTunes Store. Click 'Account' under 'Quick links' at the right. Log in.
    Where it says 'Payment Information' click on 'Edit' to the right of it.
    You should then be able to enter the correct card details.
    Is this not working? Do you get an error message?

  • HT201303 How can I change my credit card info on iTunes

    How can I change my credit card info on iTunes

    To update your billing address or credit card number, visit:
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    Hope this helps! =D

  • HT1918 I want change a credit card number

    I want to change credit card number because last credit card number make me a trouble in payment

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link which you can click on.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.

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