Unable to clear a GR document via f.13

Hi,
My user is unable to clear a GR document via F.13 since the IR document had been clear with other document.
It was noted that GR document do not have a matching document.
User try to clear the GR document manually via F-03 by manual entering the clearing to offset but this leaves the clearing document as open.
Please advise.

Hi,
Above credit entry in GR/IR account is at the time of GRN, and 2nd debit entry in GR/IR  account will be at the time of Invoice. see below entry.
Debit GR/IR  690
     Cr. A/P(vendor) 690
Therefore in GR/IR account is open item manage account, and you can see the debit 690 and credit 690, in GR/IR account, and this you have to clear in F.13 please check and confirm.
You can also view the PO history in ME23N, to verify that the invoice is posted or not, and if invoice is posted, then click on invoice doc, then go on followup FI document, which will show you what account has been debit.(this should be GR/IR with 690).
Your vendor invoice will be cleared once you it pay it through F110/F-53/F-58.
Regards
Javed

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