Unable to connect internal modem/authentication fails

I have iMAC OS X 10.3.9. I can't connect my internal modem. It worked perfectly with my new ISP until Saturday, 10-27-07. Now I get authentication failure notice. My password is typed in and has not changed. It will not accept my password. I have Vip Power/Dialup Ine. They have checked my account and find no fault. When troubleshooting internet PPP with iMAC specialist I was told to dial my ISP #, then hang up when it answered. This process never worked.

Welcome To  Discussions threecherries!
No guarantees, but this configuration works for me on my iMac G3. You may need to make some adjustments for your particular Mac, Modem, and ISP.
Unfortunately, I'm not familiar with your service, so I am not able to advise you on how to reset your access numbers.
Hopefully you know how to do that.
Read the entire document. Pay attention to *Notes.
And if you have any questions, please ask them before preceeding.
Delete only the files listed, no more.
Sign off from your ISP, and quit the browser.
See *Note 1
Navigate to:
HD > USERS > YOUR HOME > LIBRARY > PREFERENCES
If present, move to Trash:
com.apple.internetpref.plist (a file)
com.apple.internetconnect.plist (a file)
com.apple.internetconfig.plist (a file)
Don't empty the Trash just yet.
*Note 1Before you change the settings below, you might want to make notes, or take screen shots of your present configurations. Actually, this should be done before you trash or move any of the files I've listed above.
Then, open System Preferences > Network
In each of these panels, after you have made your selections or changes, be sure to click on the "Apply Now" button in the lower right corner, if it's available.
Location: Select "Automatic"
Show: Select "Internal Modem", or however you connect.
On the PPP screen, click "PPP Options". CHECK ONLY THESE options:
"Send PPP echo packets"
"Use TCP header compression"
Click OK
On the TCP/IP screen, Configure using IPv4: Select "Using PPP"
On the Modem screen, Select your modem from the list. I'm using an iMac (Summer 2001), and I have "Apple Internal 56K Modem (v.90)" selected. Select your modem.
Check "Enable error correction and compression in modem"
"Wait for dial tone before dialing"
"Dialing": Tone
"Sound": On
"Show modem status in menubar" (This isn't really necessary, but it's handy.)
Also select your Country.
Then, still in "Network" preferences,
Location: "Automatic"
Show: "Network Port Configurations"
Make sure "Internal Modem", or however you connect, is checked and at the top of the list.
Click "Apply Now" at the bottom of the screen.
Quit System Preferences.
If everything is hunky dory, you can empty the Trash.
ali b

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Unable to connect internal modem/authentication fails

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