Unable to Download Purchased Movies

I've purchased and watched a number of movies and TV shows on my ATV 3 with no problems.  However, when I try to download the purchased content later through the iTunes store onto my computer hard drive, many of them simply don't show as purchased/available.  They are all still shown on ATV as purchased but some are available to download and some aren't.  My computer is authorized for the correct iTunes login.  Any ideas please?

For some reason I am unable to play a downloaded movie which I purchased from iTunes store.  I find it when I click on Videos icon but when I try to play I get a message "The requested URL is not found on this server" . I tried to download it again but only get to 192 kb out of 800 mb file. It all worked fine at the Apple stored when they reset my iPad but now that I am on vacation in Hawaii I cannot watch my movie. Any advice? I have an original iPad.

Similar Messages

  • Unable to download purchased movie in iTunes

    I am unable to download a purchased movie from itunes. The download icon spins as if it were downloading but it is not. I am connected to the internet so this is not the problem. I have purchased other movies but on this one I am "stuck in spin".
    Any suggestions would be appreciated.
    papaj
    PowerMac G5   Mac OS X (10.3.9)  

    I have the same problem with the '6 iTunes Downloads Available' but was never able to solve it witht the iTunes support, nor the Apple Store Genius bar.  I went through 3 people with the iTunes Online support and in the end they couldn't figure out why my computers (macbook pro 1" and brand new mac mini) iTunes wouldn't download the available downloads.  They are 6 ringtones that I purchased and downloaded successfully on an iphone 4.  Then I took my iphone 4 into the Apple Store and they replaced it and I hadn't synced it to my computer so I lost them.  Then I emailed support and they sent the 6 ringtones to my iTunes account and my computers, iphones and ipads couldn't download them.  In the end they ended up crediting my account with 10 song credits that I could use because they couldn't solve the problem after 6 months.  So now there they sit evertime I'm in iTunes '6 iTunes Downloads Available'.  Sorry I don't have the answer I've tried everything on my own, even erasing my phones and computer then reinstalling everything.

  • Unable to download purchased movie, just says waiting ...

    I been trying to download a movie I've purchased . It was a preSale order and I've been billed for it. All it says is waiting... My Internet connection is good  and I have enough memory for the movie. Any suggestions

    I've also reinstalled my OS to make sure that it wasn't a virus, so I'm sure it wasn't a virus.

  • Unable to download purchased movie to my computer

    I bought a rental of a movie on my pc but it won't start downloading. I click download but it just makes the loading bar and doesn't do anything. I click store and check for avalible downloads but it just stalls more and still doesn't do anything. I read the sevice agreement and found out that I can ask to refresh my download que or get a refund depending on what apple decides. Is this true?

    I've also reinstalled my OS to make sure that it wasn't a virus, so I'm sure it wasn't a virus.

  • HT1860 I purchased a movie on my apple tv (1st generation) and I'm unable to download the movie to my computer.  What am I missing?

    I purchased a movie on my apple tv (1st generation) and I'm unable to download the movie to my computer.  What am I missing?  I have home sharing set up and can see my computer iTunes on my apple TV.  I just can't see my apple TV movie on my computer.

    Hello theycallmeboz,
    If the movie was purchased on the AppleTV it wont show up in home sharing until that movie has been downloaded to an iTunes library. You can download previous purchases from the iTunse Store at any time. The article below goes over that process.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    You may also want to take a look at enabling automatic downloads on your computer so that anytime you purchase content, it gets downloaded to iTunes.
    iTunes Store: How to enable Automatic Downloads
    http://support.apple.com/kb/HT4539
    - Griff W.

  • How can I Re-Download Purchased Movies from Itunes store. Somehow I lost The original File?

    The movie “The Hunted” could not be used because the original file could not be found. Would you like to locate it?
    The above message appears whenever I try and play a movie from Itunes
    Is it possible to Re-Download purchased movies from Itunes as I have lost the original files somehow?

    You can re-download music, books, tv shows, and 3rd apps, but not movies.
    http://support.apple.com/kb/ht2519

  • HT201272 How do I download purchased movies from Apple TV to iTunes program on computer.

    How do I download purchased movies from Apple TV to iTunes program on computer.

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

  • I can't seem to download purchased movies to my IPad. When I click on the movie a box comes uop telling me I have already purchased the movie but I can't get it to the IPad. Thank you

    I cannot download purchased movies to my IPad. It shows I have purchased movies but for some reason I cannot get them to my IPad. When I click on the movie a box comes up saying I have purchased the movie but I cannot get the movie to my IPad. Help and Thank You

    Launch iTunes on your computer.
    From the menu bar click iTunes > Preferences then select the Advanced tab.
    Click Reset warnings and Reset cache
    Click OK.
    Restart your computer, launch iTunes.
    Click Store > Check for Available Downloads...

  • Downloading purchased movie stopped downloading and disappeared, why?

    Downloading purchased movie stopped downloading and disappeared, why?

    Look for a folder called "Downloads" in your iTunes Music folder. If there is such a folder, look for files that would be the partial download and delete those, so that the download starts over from the beginning. Then try again using the "Check for Purchases" command under the iTunes Store menu.
    If that doesn't work and the problem persists, contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.
    Good luck.

  • Unable to download purchase history

    unable to download purchase history

    If I understand you, you either want to re-download your Books or can't find them in the 'Purchased' section of iTunes.
    To re-download your books connect your iPhone/iPad to iTunes via USB cable and open iTunes. click 'PURCHASED' from the 'QUICKLINKS' section on the far right hand side of your iTunes screen, select BOOKS from the menu bar and then select the book/s to download from the list and click DOWNLOAD.
    If you can't see the books listed on this page then check you have 'ALL' selected from the ALL | NOT ON THIS COMPUTER options which are located on the top right hand side of the page.
    Hope that helps.

  • Problems downloading purchased movies

    Help!!
    I've tried to download purchased movies from itunes.
    After finally getting to the end of the download the status window shifts to processing file and then proceeds to start at the beginning and appears to repeat the entire download.
    I have a movie that has been "downloading" for 4 days.
    Anyone have any ideas what is happening here?
    Thanks

    Check the info here for some steps to take, and links for help from the Store directly:
    http://docs.info.apple.com/article.html?artnum=93015
    eMac   Mac OS X (10.4.7)  

  • HT204370 I have tried on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?

    I have tried to download a movie "Escape Plan" on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?
    Message was edited by: edalexjr

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • HT5731 I cannot download rented movies but no problem downloading purchased movies. Anyone else have this problem ?

    I connot download rented movies but have no problem downloading purchased movies. Anyone else ever have this problem?

    See "Can I play my rental on more than one device?" here:
    http://support.apple.com/kb/HT1657

  • HT1725 Unable to download purchased audiobook. The book says it was downloaded. Can't get to spot from iTunes to insert password. Please help!

    Please help?

    Your question/statement makes no sense.
    "Unable to download purchased audiobook. The book says it was downloaded" What book is saying this? Is the audiobook talking to you?
    "Can't get to spot from iTunes to insert password" This makes no sense to me either.
    If you are trying to download a previously purchased audiobook, you can't do that. You get one download of an Audiobook and then you must purchase it again if you delete it or do not have it in your iTunes library to sync back to the iPd.
    If you can't find the audiobook, look in the More Tab of the Music App.

  • Download error : unable to download rented movie

    Help me please, I already frustrated because this problem. When I rented movies from iTunes in my iPhone 4, i cannot download that with the message : download error, unable to download movies, "real steel" could not be downloade at this time. I already try to another network but it still like that, and I also try to rent another movie but I still get the same problem. My available storage is double than the movie size. So what must I do, any suggestion for me? Thanks for the advice anyway.

    Hello DS200,
    I would be concerned if I were repeatedly getting this error with a specific download.  I found an article with steps you can take to report an issue with this movie rental:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

Maybe you are looking for