Unable to install Power2Go & Trend Micro antivirus after upgrade to windows 7
Hi. Recently I received my free windows 7 Upgrade Kit from Lenovo. (fulfillment)
Installed it and inserted the driver dvd to install the drivers from the dvd automatically.
Everything went fine but the power2go software wasn't installed.
Downloaded this file from Lenovo's Software & driver website, and during installation it popped up a window saying This product can only be installed on a lenovo desktop. I would dearly like to use this software. Any help is greatly appreciated.
Also, I called tech support, and was advised to go to the same place where I downloaded the file, to file a feedback. However, after entering the 4 paragraph from above along with my contact details, and submit, it gave me a pop-up window saying submit error..
btw, I am using Lenovo Ideacentre A600, and also no idea where to post this question as there isnt a dedicated place to post for A series Ideacentre.
OK, I downloaded winRAR and did as suggested above, and it still did not work. This time it seems to recognize my PC as a Lenovo, but I get error 1719 (unable to find installer) at the end.
I spent almost 2 hours on the phone with tech support, and I still don't have this issue resolved! although the man was very pleasant and had a lot of suggestions, which we tried unsuccessfully. I would love to know if anyone has solved these issues in any way other than re-purchasing the software, which I do not want to do, although it is the obvious solution.
k
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