Unable to load Query Builder component

Hello,
When I try to refresh a report in Crystal Reports 10, it displays this error message:
"Failed to load database information."
"Details: Unable to load Query Builder component."
Then, when I try to register querybuilder.dll, RegSvr32 gives this error:
"querybuilder.dll was loaded, but the DllRegisterServer entry point was not found."
Any ideas?
Thank you in advance for your help.

Graham,
Thank you for your reply.
This is a new install.
As my PC's administrator, I tried as you suggested.  However, I am still getting this error message when I try to run an existing report:
"Failed to load database information."
"Details: Unable to load Query Builder component."
Guy

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