Unable to load software

some downloads (and purchased software) cannot be opened. When I attempt to load from CD Rom I get the message 'could not be opened. System Profiler cannot open files in System Profiler Document format'
Same software will load on another Mac Mini but not mine. It will not allow me to open it in a new folder - Any Ideas please ?

Welcome to Apple Discussions alien who?
It seems that OS X has "decided" that the default program for installing is Apple System Profiler. Sometimes this is fixed by repairing permissions, but not always, as in your case.
It is possible to "tell" OS X which program to use, but the problem is is that there are a number of different installer programs. Apple software as well as quite a few other programs use Apple's installer.app. So, pick one of the non-opening installers & highlight it in the Finder, highlight it & choose Get Info from the File menu. In the Get Info box, click the triangle next to "Open With." If it says System Profiler, click on this drop-down menu & choose Installer.app. If this is not a choice, choose "Other" & navigate to the Installer.app located in HD > Applications > Utilities. Now try to install that program works, repeat the process on another installer & click the "Change" button under the text that asks if you want to open all documents like this with Installer.app.
Peggy

Similar Messages

Unable to load Software/driver

A while ago, my anti-virus software identified an HP file as being infected. I let the program deal with it. After that I no longer had access to the HP director functions, including just printing.
I uninstalled all remnants of the software and have tried to reload reload the software. I have used both the original CD and HP's online links, to no avail. I have tried this numerous times. Parts of the software will install but it always fails to install the drivers.
I have tried it in accordance with the instructions. I have tried it never plugging the printer into the USB port. The install always fails.
What to do?

Boomyal
Welcome to the HP Community Forum.
This is a complete guess and probably depends on your Security software...
The security software may now have decided that certain of the files in this category are deemed "off limits" and will refuse to allow them on the system.
You may have to deal with that before the printer software will be allowed back on the computer.
Your Printer's Support pages:
HP Officejet 6210xi All-in-One Printer
Reference:
Install Full Feature Software – Printer
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Unable to load software components from SLD

Does anybody know why I cannot import my software component into the Integration Repository? The IR displays the software components that are in the SLD but when I click on the software component that I want to import it gives an error message "No authorisation to import". Does anybody know exactly what role is required to be added to my userid? Many thanks.
Warren

hi warren,
You dont have suitable SLD rights for importing Software components
check this link for authorizations
http://www.erpgenie.com/sap/netweaver/xi/xiauthorizations.htm
i think u might require SAP_SLD_ADMINISTRATOR roles for your user
regards
Ramesh P
Message was edited by:
Ramesh P

Recently downloaded latest version of iTunes software, afterwards, while trying to sync iphone with PC received this error message: Unable to Load Resource not found; SyncUICoreLocalized.dll; please advise, thank you

Recently upgraded PC with latest edition of iTunes (1/30/2014), afterwards, received this error message while attempting to sync iphone with PC: Unable to load, resource not found, SyncUICoreLocalized.dll

THIS HAS EVERY APPEARANCE OF A SOFTWARE GLITCH BY APPLE ... So first suggestion is NOT to begin reinstalling various software but to await some answer & fix from Apple. Too many have same problem on various systems, in my view (I am not an Apple rep but have certainly faced many glitches over the years).
PS - LOTS of Apple software problems these days, including many people having their Contacts shredded. What's going on with Apple?

Unable to load Device Software to BB Torch 9800

Hi,
I'm unable to load Device Software to my phone. Have tried with various Bundle from Various Carriers, still there seems to be no luck at all. Its basically dead now with no OS on it. I've tried with various Version of DM and DS, still nothing seems to be working what so ever.
My exact problem is, it's stuck at "Reconnecting to JVM" and that's it, nothing happens after that. There is a continuous blink of red light for seconds and that's it.
I have tried all possible solutions given in this forum, still no avail.
Could someone please help with this as a matter of urgency.
Appreciate your help.
Thanks.

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

PlayBook is unable to properly load software upon initial set-up

My new PlayBook is unable to properly load software upon initial set-up. I am connected to a power source. I tried several times both through USB connection and wall charger. Using the Device Manager, as you probably know, is irrelevant because my device is not even set up yet. What should I do to successfully set up 2.0?

Are you able to connect to a wifi source such as your AT&T. If you are having trouble connecting to your router, try to connect to an open source such as McDonalds or Starbucks. If you can connect to an open source, the PB wifi is fine but your router settings may need changing.

Unable to load youtube on macbook pro after updating software to os mountain lion

I have updated to OS Mountain Lion and now unable to load YOUTUBE on Safari.

You may need to reinstall the free Adobe Flash player.

Open Directory: "Unable to load replica list"

I'm currently running Mavericks Server 3.1 on my Mac Mini at the home network. I had some issues with the client logins and went for local accounts on the clients instead. Today I finally wanted to fix the problem and go all Open Directory. But the Open Directory service was shut off when I opened the server software. I tried to turn it on but got a message saying "Unable to load replica list". I updated the software to the latest 3.1 but are still having the same issue. I never had any replica list, I only had a standard one from the start, but it seems I can't do anyhing there now.
LDAP log:
Mar 21 22:48:38 xxYY.com slapd[172]: @(#) $OpenLDAP: slapd 2.4.28 (Nov 12 2013 12:02:47) $
[email protected]:/private/var/tmp/OpenLDAP/OpenLDAP-491.1~1/servers/slapd
Mar 21 22:48:38 xxYY.com.com slapd[172]: daemon: SLAP_SOCK_INIT: dtblsize=8192
Mar 21 22:48:39 xxYY.com.com slapd[172]: TLS: found identity in keychain using identity preference.
Mar 21 22:48:42 xxYY.com.com slapd[172]: slap_add_listener: opened additional listener 'ldaps:///'
Mar 21 22:48:42 xxYY.com.com slapd[172]: bdb_monitor_db_open: monitoring disabled; configure monitor database to enable
Mar 21 22:48:44 xxYY.com.com slapd[172]: slapd starting
Mar 21 22:48:44 xxYY.com.com slapd[172]: daemon: posting com.apple.slapd.startup notification
Mar 21 22:48:54 xxYY.com.com slapd[172]: => bdb_idl_delete_key: c_del id failed: DB_LOCK_DEADLOCK: Locker killed to resolve a deadlock (-30994)
Mar 21 22:48:54 xxYY.com.com slapd[172]: conn=1022 op=3: attribute "entryCSN" index delete failure
Mar 21 22:50:02 xxYY.com.com slapd[172]: => bdb_idl_delete_key: c_get failed: DB_LOCK_DEADLOCK: Locker killed to resolve a deadlock (-30994)
Mar 21 22:50:02 xxYY.com.com slapd[172]: conn=1042 op=3: attribute "entryCSN" index delete failure
I don't understand any of this other than the obvious failure words. Can anyone understand this and help me here?

This procedure is a diagnostic test. It makes no changes to your data. If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Please triple-click anywhere in the line below on this page to select it:
sudo /usr/libexec/slapd -Tt | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. You'll be prompted for your login password. Nothing will be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. You don't need to post the warning.
If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.

"Error 1002097 Unable to Load database" while starting an Essbase App.

Hello Essbase Experts,
I am getting below error while starting an Essbase Application:
"Error 1002097 Unable to Load database"
Below is an extract from the Essbase Application Log:
[2012-04-04T14:14:03.816-19:14] [RPA] [ESM-6] [ERROR] [32][] [ecid:1333566842161,0] [tid:2058170128] Unable to lock file
[SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm]. Essbase will try again after a short
delay.
[2012-04-04T14:14:04.821-19:14] [RPA] [ESM-5] [ERROR] [32][] [ecid:1333566842161,0] [tid:2058170128] Unable to lock file
[SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm]. Please make sure other processes do not
access Essbase files while Essbase server is running.
[2012-04-04T14:14:04.821-19:14] [RPA] [MBR-89] [WARNING] [1][] [ecid:1333566842161,0] [tid:2058170128] Unable to open
[SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm] for database
[RPA][2012-04-04T14:14:04.821-19:14] [RPA] [SVR-97] [ERROR] [32][]
[ecid:1333566842161,0] [tid:2058170128] Unable to load database [RPA]
[2012-04-04T14:14:04.821-19:14] [RPA] [SVR-97] [ERROR] [32][]
[ecid:1333566842161,0] [tid:2058170128] Unable to load database []
[2012-04-04T14:14:04.835-19:14] [RPA] [SVR-97] [ERROR] [32][]
[ecid:1333566842161,0] [tid:2058170128] Unable to load database []
Please sugest pointers to start the application.
Thanks,
KK

*[2012-04-04T14:14:03.816-19:14] [RPA] [ESM-6] [ERROR] [32][] [ecid:1333566842161,0] [tid:2058170128] Unable to lock file*
Solution would be easy ...like if the Essbase Agent is stopped using the services.msc (services panal)on Windows while a process is currently running, or if there has been an abnormal termination of the Essbase Agent, orphaned ESSSVR processes can be left. Shuting down the Essbase server using ESSCMD or MaxL then Check Task Manager confirm the ESSBASE.exe process later by this ESSSVR.exe processes should end if still NO then Do an "End Process" on any ESSSVR.exe process that is still running. Start the Essbase service and start the application.
ESSSVR.exe is process which keep application Alive (bad thing is if u have many applications running similarlly u have same numbe of ESSSVr .exe will be running in task master ..but u cant find out which one belongs to which application :( )
Reasons
looking at your error i can say , First of all you need to know what is Lock in EAS ? and what locks exist
(right-click on Essbase Servername, EDIT->LOCK and EDIT->LOCKED OBJECTS, and if your database/outline appears in there, unlock it.)
Check any antivirus- and backup software that may be scanning / running on your Essbase folders as that can lock the files and any ESSSVR process stays when the Essbase Agent is stopped
More over another chance of getting error is when you have you page and index files in different location and rest otl, rep.csc script in another drive .. usually while taking back up in OTL,csc drive u do get created index file and page file even u have page and index file in diffrent drive so doe to this u get this error unable to load database
Hope this give u some idea

Unable to load Database Error for one of the BSO Application.

Hello Everyone,
We have one Production Issue like suddenly the an Application Fiji while should be running was stopped. When i tried to restart it its showing Error.
gvw3086-v.atlanta.hp.com:1423.Fiji Start application August 28, 2013 8:32:24 PM SGT Failed
Error: 1002141 Unable to load database [Arirang], error code [1019038]
gvw3086-v.atlanta.hp.com:1423.Fiji.Consol Start database August 28, 2013 8:33:30 PM SGT Failed
Error: 1002141 Unable to load database [Arirang], error code [1019038].
I checked the Log but not sure it correct or not i see this Error message.
[Wed Aug 28 11:33:48 2013]Local/Fiji///7944/Info(1002089)
RECEIVED ABNORMAL SHUTDOWN COMMAND - APPLICATION TERMINATING
But i also saw this error before but the application use to start automatically but this time it did not.
can anyone help me on this.
Regards,
Naveen

Hi,
As i mentioned above its only for one Application Fiji. For a temporary Solution we tried to restart the Hyperion Services. But this did not work. One of the the Hyperion Service HyPService(not sure of the exact name). did not restart. So we have done a a fail over to other node and now the Fiji apps is running. But i don't think so what we have done is the correct fix for the solution. Have any one faced this problem.
Hi John,
Which Doc ID you mean to refer me is that the doc which comes with the Essbase Software.
Regards,
Naveen

Unable to Load Database/Unable to create database.

RoboHelp 6.0 on my PC is suddenly unable to open existing
projects or create new ones. The problem is not in the projects, as
other people can unzip the same set of files and open them with
RoboHelp on their PCs.
The Details:
When attempting to open an existing project (any project
whether in version control or not), I get the message " Open
project was cancelled or the application was unable to load
database for..."
I found the article that says to delete the CPD and XPJ files
and then to use the Edit option to open the HHP file so that
RoboHelp will recreate the two files. When I try that, I get the
message "Unable to create database. Check that the directory is not
read-only." It's
not read-only.
When I attempt to create a new project, the application acts
like it is going to create one, but it just creates a project
folder without the new first topic and then repeats the New Project
Wizard window that prompts for title, etc. It will keep creating
folders and returning to this window in a loop without ever really
creating a project.
RoboSource Control is functioning normally, by the way.
I have uninstalled and reinstalled RH 6 several times, and
have even uninstalled RH 6 and installed to RH 5 just to see if it
could open projects, which it does with no problems. After that
test, I uninstalled RH 5 and reinstalled RH 6, only to encounter
the same problem all over again.
This started happening after I uninstalled other unrelated
software and received a message that some Service Pack 2 files had
been changed and prompting me to insert the Service Pack 2 CD,
which I don't have. This is because our IT department pre-builds
our systems from an image and then distributes job-specific
applications over the network. IT tried repairing Service Pack 2,
but that didn't work. I'd like to uninstall and reinstall Service
Pack 2, but the IT person says it's too risky on a system that was
built from an image.
We would like to find out
which files RoboHelp is looking for when it launches a
project so we can replace those files manually. Does anyone
know what they are or have another suggestion that might fix the
problem?
Otherwise, I am stuck having to allow IT to rebuild my
system. That means reinstalling and reconfiguring everything on it,
just as if I were upgrading to a new PC. This can take a whole work
week. However, I have already spent close to a work week on this
problem, so maybe rebuilding would save time in the long
run.

Problem Resolution = HHA.dll
For anyone who might be interested in the resolution to this
issue, we did rebuild my PC and reinstall all of my software. The
RoboHelp installation "complained" that I did not have HTML Help
Workshop on my system and told me to download version 1.4 from
Microsoft. I did have HTML Help Workshop..it's in my programs list.
(It's not listed in programs on my co-workers' PCs, and they were
not having problems, by the way.) But to make RH happy, I
uninstalled the workshop and tried to install the version from
Microsoft. But a message informed me that I already had a newer
version of the workshop on my system, and I was back where I
started. I could open projects, but there were weird problems.
Selecting Topic Properties was met with an error message, and when
the properties window opened, I could only see whatever template
was assigned (or none if the topic had lost its template), and
there was an extra section for Oracle help.
So I started dinking around in the registry to see if I could
get rid of any traces of the workshop so I could install the
version RH wanted or to find any other clues to my problem. Under
HTMLHelpAuthor, there was a reference to an HHA.dll file located in
C:\WINDOWS\system32...only the file did not exist on my system.
(Remember that my original problem was that some Service Pack 2
files were either modified or missing.) So I did a Google search on
that file name and found out that HTML Help Workshop is included in
newer Windows operating systems, but that people used to have to
get HTML Help Workshop from Microsoft, and that some people had
made the mistake of just putting the HHA.dll file into the
C:WINDOWS\system32 folder without also installing HTML Help
Workshop. At this point it was obvious that I needed the HHA.dll,
so I got it from a co-worker's PC. (Looking at the registry
entries, I can also see that my system was built with a slightly
different version of the operating system than my co-workers have.)
Adding the HHA file to my system solved the problem. All
projects but one were fine; one was still exhibiting the strange
behavior. I fixed it by going back to the RoboHelp 5 version of the
project and re-converting it to RoboHelp 6.
I suspect that if I had known about the HHA.dll file before
we rebuilt the PC, I could have solved the problem without going
through that painful process. That is why I thought I should post
the solution even though it was after the rebuild.

Adobe DPS: unable to load media after video montage.

Hi there,
I am currently using Adobe Indesign CS6 with the latest update of the Folio panel and work on a digital magazine in which I imported some videos in different extensions (*.mov and *.mp4).
Everything worked fine on iPad, but everytime I make a video montage using Adobe Premiere Pro CS6, a message error "Unable to load media. Please check your internet connection or try again later" appeared on my iPad screen.
I exported my media from Adobe Premiere in *.mp4 using H.264 codecs for Apple TV/iPad/iPhone, dimension 1280 x 720 and also tried with 1024 x 768, but that didn't work.
Then, I imported my original videos without any montage making on DPS, they work fine. One of the original video has an extension *.mov and the other one *.mp4.
I followed the steps that I read on DPS forums by some users facing the same issue, but that didn't make good results.
So, is there anything I have missed in Adobe premiere Pro CS6 as after making video montage, my iPad always displays the message error? and why each time I use the same two videos without passing through Adobe Premiere, I can play the video without trouble?

I tried both softwares Handbreake and Adobe Media Encoder CS6 to render my final editing but it always failed.
However, I restarted my whole video project using a free easy-to-use video editing software I downloaded from the internet, now it works fine on ipad with *.mov extension.
By the way, Adobe Indesign does not support *.m4v.
Anyway, I will go on trying to figure out what's the flaw in Adobe Premiere Pro.
Thanks anyway _Felipe!

Host: Unable to load application configuration + wrong install version on download

i am using 64 bit windows 7 ... when unable to playing video, it redirects me to the adobe download pages to get flash player ... the page says i am about to download flashplayer for win7 64 bit, of 9MB approximately, but the file i get has name "install_flashplayer11x32_mssd_aih.exe" (NOTE THE NUMBER 32) and this file just wont install it ends with error message: HOST: Unable to load application configuration ...
By google i found also file install_flashplayer11x64_mssd_aih.exe (NOTE THE NUMBER 64) ... this file runs the install, i get the final screen saying "installation completed" but after clicking the "finish" button i get an error message saying "an error occured while sending a command to the program" ...
I am just getting mad ... its 3 days i am trying to figure aout this problem ...
i also tryed files as "install_flash_player_11_plugin.exe" , "install_flash_player_11_plugin.msi" , "install_flash_player_11_active_x.exe" and "install_flash_player_11_active_x.msi" ... those files actually proceeds with the install, but at the end, the videos are still not displaying ...
When i am checking the plugins statuses in my firefox addons manager, it says Shockwave Flash is all right ...
The precedent version of flash player was working just fine, i do not understand why you must make such a mess every 2 months ...
How do i get work this?

yes, the pages is http://get.adobe.com/flashplayer/
the page says:
Adobe Flash Player 11.3.300.257 (9.36 MB)
Your system: Windows 64-bit , English, Firefox
but when i click the "Download now" button i get the file named "install_flashplayer11x32_mssd_aih.exe" (NOTE THE NUMBER 32) which wont start and after few seconds i get the message "HOST: Unable to load application configuration"
but finaly i solved the problem ... i just installed the file found by google on some private page "install_flashplayer11x64_mssd_aih.exe" (NOTE THE NUMBER 64)
(the page is here: http://www.ziddu.com/download/16693235/install_flashplayer11x64_mssd_aih.exe.html)
and after that i disabled the protected mode of flashplayer by adding a line in the cfg file
the howto is here: http://forums.adobe.com/thread/1018071
i must say its quite shameful one must get this torture to have movies playing on websites ... this cant happen at open source stuf, at least not for 3 days ...
and being already here and complaining, i must say also (i hope some adobe emploee will read this) i am quite disgusted (and i believe not only me) by adobes bad habit to provide other software than flashplayer, when they include mcafee antivir into the install ...
it is literally taking the user as a stupid one ...
if i will need an antivir, i will look for it ...
i just hate when some society tries to infiltrete in my comp some crap software counting on possibility that at the download i will not pay enough attention
its just ridiculous and shameful behavior

Was unable to load data class info from sync services. try again later.

Since installing the latest version of itunes (11.1.5.5) whenever I have either mine or my wife's iphones (4 and 5c, both with the latest 7.1.1) turned on and I start iTunes, I receive the error message saying that itunes was unable to load data class info from sync services. try again later.
If I leave the phones turned off and open iTunes, I am able to sync my old ipod so it appears to be an issue with the software on the phones?
I'm just not sure where to start. I've made sure that itunes has the latest version and no more updates are available.
Thanks in advance,
jamey8420

this is on a windows 7 machine, btw.

I receive the error: Unable to load block component C:\Program Files\Hyperception\VABINF\KeyRcv.dll

I have two Major issues with our Infinity Project computers,
We have one entire lab that is getting this error... "Unable to load
block component C:\Program Files\Hyperception\VABINF\KeyRcv.dll.
Please verify that the component exists and any dependencies it may
have are satisfied." It is also producing this error with
NumEntry.dll. Both files exist. I am not sure what
dependencies these files may have. Ideas?
We have several systems that are giving the following error on one of
our labs... "You have exceeded the number of block functions allowed by
VAB for Infinity; contact Hyperception regarding upgrades." From
what The professor here at UTA told me when I first took on this
project, this was a problem that we had on the previous boards and that
someone at Hyperception was able to help us resolve this problem.
Can you help out with these issues? The first one I need an answer today if possible.
Thanks,

We have seen this type of problem on some computers (we do not know why as of yet).The problem with missing blocks is very likely being caused by file permissions, and can be seen when non-administrators are using VAB software. To resolve this: 1. login as ADMINISTRATOR 2. run the command line script from a DOS prompt as shown below: cacls "C:\Program FIles\Hyperception\VABINF" /T /E /G Everyone:F It will scroll through the name of every file in the provided directory, and all subdirectories. This should reset every file, and allow the USER to access all files in VAB software. This should correct the problem. Regards,Steve

Unable to load software

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