Unable to schedule reports in BOBJ infoview to recipient

Dear all Expert,
i have the following error when i try to schedule my report to a recipient and cc to 10 HOD. i currently using a administrator user in BOBJ to do the scheduling.
The error is:
address error. http://CrystalEnterprise.Smtp: [Error sending address(es) to SMTP server. Return code: http://SMTP 554 - Transaction failed..
is the any limitation on recipient? Because when i try to send to 1 recipient and cc to 1 HOD, it works.
Thank You.

This forum is for SDK related questions only, you should be posting this in a forum over [here|/community [original link is broken];

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I believe this note pertains to your issue:
1319430 - SAP Users not prompted to change their passwords
Version   1     Validity: 03/18/2009 - active
Language   English
Edit Show change log
Content:    Summary   |   Header Data   |   References   |   Product
Symptom
When the SAP system has a new user set to change their password on the initial login and the user attempts to log into Infoview using the SAP integration kit the user is not prompted to change their password.
Reproducing the Issue
When SAP system has a new user set to change password on initial login and user attempts to log into Infoview using SAP integration kit the user is not prompted to change password.
Cause
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Resolution
Have a new user access the SAP GUI or another SAP utility before accessing InfoView for the first time.
Keywords
SAP PASSWORD RESET NEW USER

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Unable to schedule reports in BOBJ infoview to recipient

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