Unable to setup a second email using cox communications

I have a droid razr maxx and have set up one e-mail account with no issues, but I've tried to set up one using cox communications and I'm unable to connect to their server... Any thougts?

Give this a Look an See if Can Help ya
Quick links
Personal Email set up
Delete Email Accounts
Some common ISP / Email provider manual settings
Unable to add email accounts which were previously added. Error message "you have already added this email account".
Corporate Sync, Enterprise, Corporate Exchange Server Email
Corporate Sync provisioning errors
Community Advice
Email community advice and discussions
Follow the steps listed below to set up your personal email account or Exchange (corporate sync) email accounts. If for any reason, your email account is not listed here, or you are having problems with your email account, please contact your emailprovider for assistance.Adding an Email Account
Open the Applications tray, tap MyAccounts.
Tap Add Account
Tap Email Accouns
Select an email account to add
Enter the username and password. Some of the more popular email accounts will be able to set up automatically.If you are unsuccessful with setting up your account automatically, touch Other from the email accounts screen and deselect automatically configure account by removing the checkmark. Use the chart listed below for the more popular email settings.
Tap Next.
Tap Incoming Server.
Enter the appropriate information.
Tap Outgoing Server.
Enter the appropriate information.
Tap Ok.
Tap OK.
During the connection, you may be asked to complete a manual set-up if your email provider is not recognized, your email address/password is incorrect, or if your email provider has restrictions on mobile email set-up. Please check with your email provider to obtain any of that detail. You will need your password, login name, POP3 or IMAP port, and server settings to complete a Manual set-up. If you have this information ready, proceed to next section regarding Manual setup. We have listed a chart of manual settings for some POP3/IMAP email providers at the bottom of this FAQ.
Unable to add email accounts which were previously added.Error message is "you have already added this email account"
Logon to myverizon.com using the account tied to your phone. Once you are logged in, go to Sync & Connect accounts and delete any existing account. CLICK HERE to view example.
Delete or remove Email & IM accountsThe process below describes how to delete all email accounts set-up under your Email application; not your Gmail application. You can only remove the Gmail account set-up under your Gmail application by completing a Factory Data Reset.
To delete either your Personal or Exchange email account, follow these steps:
From the home screen, tap Apps
Tap My Accounts
Touch the email account you wish to remove
Once you are in the account Take you finger an gently roll the page up to were you can See REMOVE ACCOUNT
Touch Remove account an the account should remove itself. Then Tap the Home button to Exit
If you do not see you email account listed under My accounts, Logon to myverizon.com using the account tied to your phone. Once you are logged in, go to Sync & Connect accounts and delete any existing account. CLICK HERE to view example.
Some common ISP / Email provider manual settings.!!!!!!
Click on ISP name link for more detailed set-up instructions:
POP3/IMAPAccount
ServerType
Incoming Server
Incoming Port
Usesecureserver
VerifyCert.
Outgoing Server
OutgoingPort
Use secureserver
VerifyCert.
Aim.com
IMAP4
imap.aim.com
993 (or 143)
Yes
Yes
smtp.aim.com
465 (or 587)
Yes
Yes
aol.com
IMAP4
imap.aol.com
993 (or 143)
Yes
Yes
smtp.aol.com
465 (or 587)
Yes
Yes
Aim.com
POP3
pop.aim.com
995
Yes
Yes
smtp.aim.com
587
Yes
Yes
aol.com
POP3
pop.aol.com
995
Yes
Yes
smtp.aol.com
587
Yes
Yes
att.net
POP3
pop.att.yahoo.com
995
Yes
Yes
smtp.att.yahoo.com
465
Yes
Yes
bellsouth.net
POP3
pop.att.yahoo.com
995
Yes
Yes
smtp.att.yahoo.com
465
Yes
Yes
charter.net
IMAP4
mobile.charter.net
993
No
No
mobile.charter.net
587
No
No
charter.net
POP3
mail.charterinternet.com
110
No
No
smtp.charterinternet.com
25
No
No
comcast.net
POP3
mail.comcast.net
995 (or 110)
No
No
smtp.comcast.net
587
No
No
cox.net
POP3
varies by location
995 (or 110)
Yes
Yes
varies by location
587 (or 465)
No
No
earthlink.net
POP3
pop.earthlink.net
110
No
No
smtpauth.earthlink.net
587 (or 25)
No
No
excite.com
POP3
pop3.excite.com
110
No
Yes
smtp.excite.com
25 (or 587)
No

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Attachments Cox Communications

I noticed an article detailing difficulties receiving sent images.
I use Cox Communications as my ISP. For the last two-three weeks, any image sent to me via e-mail, either embedded or attached, takes 'seems like foreve'r to open.
I've thought maybe Cox had installed some fancy new filtering system. My e-mail preferences have been checked and rechecked. Nothing out of sync.
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Message Edited by OnnagokorO on 07-09-2007 05:06 PM
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Using FaceTime http://support.apple.com/kb/ht4319
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http://tinyurl.com/a7odey8
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http://support.apple.com/kb/HT4245
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http://support.apple.com/kb/HT3529
Set up iMessage
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http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
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directNIC Support
Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Forums!
Sorry for the delay replying...while your post is a bit old now, it still deserves a response.
First -- these forums are not a formal channel for support from RIM. Rather, they are user-to-user support forums where users help other users. As such, it is unlikely that RIM will see and respond to your inquiry.
What I suggest is that you have your affected users exercise their formal support channel -- which is available via their carrier. The carriers have the ability to escalate cases into RIM for resolution.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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[email protected]

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http://support.apple.com/kb/TS3899
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Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
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http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
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I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?

Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the rather than the as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe

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1. I am unable to attach pdfs today in Outlook/Hotmail email using my Firefox browser (27.0.1). I keep getting an error message that says, "The file is not a picture and can't be inserted inline." I do not understand why I keep getting this error message. I am not attempting to insert an image. I am selecting to Insert Files as Attachments from the drop down menu.
No matter how many times I attempt to attach various pdfs to my emails today using Firefox as my browser, I keep getting this same error message. I have cleared the cache, cleared all cookies, cleared all history, signed out of my Hotmail/Outlook account, signed back in, restarted computer, etc., to no avail. Same problem.
2. I switched to my Safari browser, and have no problem attaching pdfs in my Hotmail/Outlook email account. The pdfs are attaching perfectly as usual. My emails are being sent normally with the attachments. The attached pdfs are being received and are opening perfectly as intended.
3. Why am I unable to attach files with Firefox today? Firefox is my browser of choice and I have used it with my Hotmail/Outlook email account without any problems, till today. Please help me! Thank you!

Thank you jscher2000. Yes my PDFs do contain the .pdf extension. I tried your excellent idea to utilize the drag and drop method, but I still get the same error message with PDFs. I have no problem attaching photos or Word documents with either method; just PDFs.
For further diagnostics, I started composing my email in Safari, attached all my pdfs and saved my email as a Draft. I then went to Firefox, opened the draft to continue working on it, and voila! There are all the pdfs I attached previously while in Safari. I was able to send the email with attachments through Firefox with no issues. The attachments went through and were able to be opened.
I am mystified, as Firefox has been trouble-free with my email account, and I have never had this particular issue till today. I made no changes to anything else on my computer, but I did notice very late last night that Outlook had one of those typical messages at the top of my Inbox to refresh my browser since Outlook had been updated. I refreshed and shut down for the night, and when I rebooted this morning that is when I discovered this brand new glitch with attachments. I'm assuming this has something to do their last update.

Unable to setup a second email using cox communications

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