Unable to sync the Digital Copy of movies I purchased to my IPhone

I have purchased several movies in the past few days that have "Digital Copy" with them. I put the movie (DVD) in my computer, told it "ITunes", and went through the steps requested by ITunes. They actually show up in my ITunes account. My issue is, when I tell my computer to "Sync" my IPhone, it says that it has completed the sync, and all of my music is on the IPhone, but the Digital Copy of the movies are not there. Is there something that I am missing?

Duh,,,, thank you

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HT1539 It was successfully download the digital copy of the Avengers. But when I transfer it to my iphone theres a note saying Itune Sync 1 item could not be synced. See Itunes for more information. Can someone help me? It won't tansfer.

I purchase the Avengers & the digital copy was successfully download to my Itunes library. But when I tried to drag the movie to my Iphone note showed ...
Itunes Sync - 1 item could not be sync. See Itunes for more information. Help

Hello eLZhi,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides the most relevant information to your question:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
Thanks,
Matt M.

I recently purchased Star Trek into Darkness on Bluray in the UK. When the digital copy with the movie had finished downloading in iTunes, it said processing and then iTunes suddenly stopped working and I had to shut it down. Now I can't see it at all.

Can any one help as the digital copy downloaded but was processing when iTunes froze and then I had to shut it down. I have the latest version and am using iTunes on a windows PC. I would imagine similar problems could arise on download processing if there was a power cut so surely iTunes knows that my ID has redeemed the movie and it will continue now?
Can anyone help?

I forgot to add that when I looked at the store for available downloads it only continued to download the movie extras which is only 69MB of menu items and no movie content.

How do I find the digital copy of a movie I just redeemed if it is not listed with my movies?

How do I find the digital copy of a movie I just redeemed if it is not listed with my movies?

I just liked them all right now.
Thanks. So yours only shows one cover movie poster too then. That is what mine shows.
When you say this:
based on whether I've got HD selected or not, e.g. my iPhone shows the SD size, but my iTunes based on whether I've got HD selected or not, e.g. my iPhone shows the SD size, but my iTunes (computer) shows HD.
Do you mean when you have your phone selected on the summary page as you instructed above vs.... what selected for your itunes/computer showing HD?

I put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?

i put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?

Yes, the old album art view is gone, bu you can see the album art for a song that's playing by clicking on the art image and it will open a bigger view.
Everything else in your post is a waste. I'm not going to spend time reading it. If - and I repeat if, you have a question on how to get the best out of the new look iTunes, post it. But don't spend your time in long rambling negative rants.

HT201209 I bought a movie with the digital copy and it gives me option to redeem it with iTunes, but when I type in the redeem code it shows a message saying: you must insert your digital copy dvd in the computer in order to redeem this code" . The dvd is

I bought a movie with the digital copy and it gives me option to redeem it with iTunes, but when I type in the redeem code it shows a message saying: " you must insert your digital copy dvd in this computer in order to redeem this code" . The dvd is in. WTH? This is especially with FOX movies, I never have trouble with Universal Picture movies.

Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

HT204370 Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source downloaded to?

Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source (e.g., Macbook Pro) downloaded to?

I'm running Windows 7 RC on my iMac. This was downloaded from Technet when it was available. The disk image I downloaded was then burned to a DVD-RW for the installation.

Unable to download Digital Copy of movies to my Itunes

I am so frustrated I could throw my laptop against the wall. I have been trying to download movies to my Itunes that I rightfully paid for through the Blu-Ray/DVD/Digital Copy combo pack. After putting in the DVD for the digital copy in the dvd drive, I fire up Itunes. The next thing I do is select the movie in the iTunes DVD slot and I put the correct passcode into the Itunes authorization key area. The entire movie downloads and after downloading, there is a pause while processing. I get the error that states I do not have authorization to the file. Check the disc for dust and reinsert and try again. In the itunes download area, I have error zero KB of 1.66gb - stopped (err = -5000)

Im not sure how much data is taken from the disc, Im guessing the "download" is essentially a disc upload? or is it taken strictly from the iTunes store? Sorry Im not an expert on the digital copy process yet.
However, if it is the disc, its maybe possible you just have a defective disc which contains your digital copy.
If you just recently bought it, you can go back to where you bought it from and exchange it for a new copy. If that doesnt work then maybe you'll have to try to contact iTunes Support. http://www.apple.com/support/itunes/contact.html

HT1539 If I have a digital copy of a movie that came with the Blu-Ray will the digital copy be full HD, 1080?

I bought the Toy Story 4 disc Blu Ray so it came with the DVD, Blu-Ray and digital copy. I downloaded the digital copy but it didn't come in full 1080 HD. Can I get the digital copy in Full 1080 HD?

You can't without the code.

HT201272 I typed in a digital copy code to get Rise of the Guardians on here because I bought the blu-ray, but the digital copy won't download no matter what I do. Why won't it download? Right now I am very angry for not getting the digital copy.

I purchased Rise of the Guardians on blu-ray, I typd in the digital copy code that came in the case, the ituns extras downloaded, but no matter what I do, the digital copy of the actual movie won't download. Why won't it download? I've tried everything I could think of, but nothing works, it just simply does not want to download.

Ok, a new digital copy of Rise of the Guardians started downloading automatically at no extra cost, I admit that I was thrilled, but now my happiness is gone because the new digital copy of Rise of the Guardians simply won't play. Nothing works with it except for the iTunes extras again. I'm getting really tired of this. Why won't it play and why give a digital copy if it refuses to work? Please someone help me out here!

I just bought Thor Blu-ray digital copy. The digital copy disc is not loading on my Macs (x3). Any ideas?

I purchased Thor on Blu-ray + digital copy. I tried transferring the movie to my MacPro tower, but the digital copy disk will not load. I'm able to insert it and I can hear the drive trying to read it, but after about a min., it is ejected. I also tried on two separate MacBook Pros. All three machines are running 10.6.8.

Chris, if you read the full question, you'll see that I am referring to the "digital copy disc" which is a standard DVD.

I bought aHow can I transfer my wife's ipad ownership to my apple id and not lose the Digital copies of movies?

I bought my wife a 1st Gen Ipad a while ago yet she prefers her Iphone. How can I transfer the Ipad to my apple ID and not lose the digital copies of movies I have on it?
Thanks.

I can find the app, but the free version only. I paid for the upgrade ($1.99) on my ipad and now I want to add it (or buuy it) for my wife's ipda, but it will not allow me

HT4623 I am unable to download the latest iOS 6.0.1 software to my iphone because there is not enough available space. I try to sync my phone to itunes and says it doesn't recognize the device and to reset the iphone using Settings on the iphone. Help?

Here is my problem:
I'm unable to download the latest software iOS 6.0.1 to my iphone 4 because there is not enough available space. I tried to sync my iphone to itunes and it says, "itunes cannot read the contents of this iPhone. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings."
I backed up my data to icloud to ensure everything is backed up. Is there a way to verify if data was really backed up in icloud?
What else can I do in order to free up enough space to download the newest version iOS 6.0.1? Current version on the iphone is 5.1.1 and there is only 1.6 GB of space remaining. I need 2.5 to download the software.

If you really are running OS 10.4.6 you have a long way to go!
So, assuming you are not, what version of OS X do you have?

When I download the digital copy of the Hunger Games, it stops at 4.0GB and first returns an error code -1309 and then the code -50. Please help me complete the download.

When I download the digital copy of the Hunger Games, it stops at 4.0GB and first returns an error code -1309 and then the code -50. Please help me complete the download. I have tried removing the .tmp folder and downloading it again, but each time it stops the download in the same place.

I discovered the solution. The external drive I was saving it to was formatted as FAT32. In that format, the largest files can only be 4GB, which explains why it kept stopping at 4GB. I backed up all the files then reformatted it as Mac OS Extended (Journaled), this is possible since I am on an iMac.

HT1539 the digital copy disc uses a power pc application that is no longer supported by mac os x, what can I do to obtain my digital copy?

the digital copy disc uses a power pc application that is no longer supported by mac os x, what can I do to obtain my digital copy?

If the OP is asking a generic question about how to run a CD-ROM, DVD or other disc that had an executable program that was a PowerPC application, he would either have to:
1. Install Snow Leopard (with Rosetta) into a partition on his hard drive or an an external hard drive, for "dual-booting" if his Mac will still boot into SL; or
2. Install Snow Leopard (with Rosetta) into Parallels to run his disc in Mt. Lion:
[click on image to enlarge]
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Unable to sync the Digital Copy of movies I purchased to my IPhone

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