Unable to View Information Spaces

HI
We have a new 4.1 installation of the BI Suite but we cannot view information spaces. This happened in 4.0 also so i thought see whathappenes when we get the new server and its the same.
I get the error of PS_50303-MISSING_DATA_SOURCE which basically means it cant see the universe. The only way i can get it to work is by adding the user to the Universe Designer Users group.
With the same User i also cannot view documents which we were able to view in the previous version on the iPad. Get the error Your security profile does not include permission to edit this document. Error: ERR_WIS_30252) <---- We werent trying to edit it!! just open it on the ipad through BI Mobile
Any ideas?
Thanks

Sorry i forgot to add the detailed error!
Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
This CUID for the universe is correct and it does exist in the CMC.
If i go into the Trace log for Explorer it actually complains it cant find the Universe folder or subfolder wher ethe universe exists
|CBD8761B1DF74DFAA1FE90913E06C6D31dfc|2013 12 24 11:45:12.175|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220| 130|ORBacus:ThreadPool-0:Dispatcher-94| |316|0|0|0|.pleaseDoIt|e2vsapbo4:3220:130.51446:1|-|-|.pleaseDoIt|e2vsapbo4:3220:130.51446:1|CufmmzCK.E.MnyjwnyAi_mQ5f8|||||||||com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession||Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:115)
at com.businessobjects.datadiscovery.service.commands.internal.AuditCommandDecorator.execute(AuditCommandDecorator.java:44)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:68)
|CBD8761B1DF74DFAA1FE90913E06C6D31dfd|2013 12 24 11:45:12.176|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220| 130|ORBacus:ThreadPool-0:Dispatcher-94| |316|0|0|0|.pleaseDoIt|e2vsapbo4:3220:130.51446:1|-|-|.pleaseDoIt|e2vsapbo4:3220:130.51446:1|CufmmzCK.E.MnyjwnyAi_mQ5f8|||||||||com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade||Failed to retrieve the data source AV9PZr2NWtBIh9kikppG6qc for the exploration space { id: 2136cf09-33ca-4ec0-b13f-8385f82b0573, name: Service Manager, version: 2013-12-11_15.37.03.265 }.
com.businessobjects.datadiscovery.dataproviderapi.DataSourceProviderException: Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:438)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:115)
at com.businessobjects.datadiscovery.service.commands.internal.AuditCommandDecorator.execute(AuditCommandDecorator.java:44)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
Caused by: com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
... 23 more
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:163)
|CBD8761B1DF74DFAA1FE90913E06C6D31dfe|2013 12 24 11:45:12.212|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220| 130|ORBacus:ThreadPool-0:Dispatcher-94| |340|0|0|0|.pleaseDoIt|e2vsapbo4:3220:130.51446:1|-|-|.pleaseDoIt|e2vsapbo4:3220:130.51446:1|CufmmzCK.E.MnyjwnyAi_mQ5f8|||||||||com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession||Failed to open the exploration session.
com.businessobjects.datadiscovery.common.dataprovider.model.MissingDataSourceException: Failed to retrieve the data source AV9PZr2NWtBIh9kikppG6qc for the exploration space { id: 2136cf09-33ca-4ec0-b13f-8385f82b0573, name: Service Manager, version: 2013-12-11_15.37.03.265 }.
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:69)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:115)
at com.businessobjects.datadiscovery.service.commands.internal.AuditCommandDecorator.execute(AuditCommandDecorator.java:44)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
Caused by: com.businessobjects.datadiscovery.dataproviderapi.DataSourceProviderException: Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:438)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
... 21 more
Caused by: com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
... 23 more
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:437)
|CBD8761B1DF74DFAA1FE90913E06C6D31dff|2013 12 24 11:45:41.295|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220| 104|ORBacus:ThreadPool-0:Dispatcher-68| |78|0|0|0|.pleaseDoIt|e2vsapbo4:3220:104.51455:1|-|-|.pleaseDoIt|e2vsapbo4:3220:104.51455:1|CufmmzCK.E.MnyjwnyAi_mQ5fb|||||||||com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession||Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:115)
at com.businessobjects.datadiscovery.service.commands.internal.AuditCommandDecorator.execute(AuditCommandDecorator.java:44)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:68)
|CBD8761B1DF74DFAA1FE90913E06C6D31e00|2013 12 24 11:45:41.295|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220| 104|ORBacus:ThreadPool-0:Dispatcher-68| |78|0|0|0|.pleaseDoIt|e2vsapbo4:3220:104.51455:1|-|-|.pleaseDoIt|e2vsapbo4:3220:104.51455:1|CufmmzCK.E.MnyjwnyAi_mQ5fb|||||||||com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade||Failed to retrieve the data source AV9PZr2NWtBIh9kikppG6qc for the exploration space { id: 2136cf09-33ca-4ec0-b13f-8385f82b0573, name: Service Manager, version: 2013-12-11_15.37.03.265 }.
com.businessobjects.datadiscovery.dataproviderapi.DataSourceProviderException: Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:438)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:115)
at com.businessobjects.datadiscovery.service.commands.internal.AuditCommandDecorator.execute(AuditCommandDecorator.java:44)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
Caused by: com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
... 23 more
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:163)
|CBD8761B1DF74DFAA1FE90913E06C6D31e01|2013 12 24 11:45:41.330|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220| 104|ORBacus:ThreadPool-0:Dispatcher-68| |102|0|0|0|.pleaseDoIt|e2vsapbo4:3220:104.51455:1|-|-|.pleaseDoIt|e2vsapbo4:3220:104.51455:1|CufmmzCK.E.MnyjwnyAi_mQ5fb|||||||||com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession||Failed to open the exploration session.
com.businessobjects.datadiscovery.common.dataprovider.model.MissingDataSourceException: Failed to retrieve the data source AV9PZr2NWtBIh9kikppG6qc for the exploration space { id: 2136cf09-33ca-4ec0-b13f-8385f82b0573, name: Service Manager, version: 2013-12-11_15.37.03.265 }.
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:69)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.exploration.commands.OpenExplorationSession.execute(OpenExplorationSession.java:115)
at com.businessobjects.datadiscovery.service.commands.internal.AuditCommandDecorator.execute(AuditCommandDecorator.java:44)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
Caused by: com.businessobjects.datadiscovery.dataproviderapi.DataSourceProviderException: Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:438)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
... 21 more
Caused by: com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
... 23 more
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:437)
|CBD8761B1DF74DFAA1FE90913E06C6D31e02|2013 12 24 11:45:41.527|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220|  79|ORBacus:ThreadPool-0:Dispatcher-43| |416|0|0|0|.pleaseDoIt|e2vsapbo4:3220:79.51462:1|-|-|.pleaseDoIt|e2vsapbo4:3220:79.51462:1|CufmmzCK.E.MnyjwnyAi_mQ5fc|||||||||com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession||Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.dslwebiexport.DSLWebiExportDriver.canWorkWith(DSLWebiExportDriver.java:127)
at com.businessobjects.datadiscovery.export.commands.ListExports.driverCanWorkWith(ListExports.java:129)
at com.businessobjects.datadiscovery.export.commands.ListExports.execute(ListExports.java:75)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:68)
|CBD8761B1DF74DFAA1FE90913E06C6D31e03|2013 12 24 11:45:41.528|+0000| |Error|  | | |explorerExploration_E2VSAPBO4.ExplorerExplorationServer| 3220|  79|ORBacus:ThreadPool-0:Dispatcher-43| |416|0|0|0|.pleaseDoIt|e2vsapbo4:3220:79.51462:1|-|-|.pleaseDoIt|e2vsapbo4:3220:79.51462:1|CufmmzCK.E.MnyjwnyAi_mQ5fc|||||||||com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade||Failed to retrieve the data source AV9PZr2NWtBIh9kikppG6qc for the exploration space { id: 2136cf09-33ca-4ec0-b13f-8385f82b0573, name: Service Manager, version: 2013-12-11_15.37.03.265 }.
com.businessobjects.datadiscovery.dataproviderapi.DataSourceProviderException: Failed to retrieve the universe whose CUID is 'AV9PZr2NWtBIh9kikppG6qc'.
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:438)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getDataSource(BaseDSLDataSourceProviderSession.java:403)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.getDataSource(DataSourceFacade.java:62)
at com.businessobjects.datadiscovery.common.dataprovider.model.DataSourceFacade.<init>(DataSourceFacade.java:43)
at com.businessobjects.datadiscovery.common.dataprovider.DataSourceProviderSessionFacade.getDataSource(DataSourceProviderSessionFacade.java:158)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacade.createValueFormatter(ExplorationSessionFacade.java:336)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.CachedExplorationSessionFacade.<init>(CachedExplorationSessionFacade.java:63)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openSession(ExplorationSessionFacadeFactory.java:156)
at com.businessobjects.datadiscovery.common.dataprovider.exploration.ExplorationSessionFacadeFactory.openExplorationSession(ExplorationSessionFacadeFactory.java:210)
at com.businessobjects.datadiscovery.exploration.session.internal.ReferenceManagedExplorationSession.initializeExplorationSession(ReferenceManagedExplorationSession.java:41)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.createExplorationSession(ExplorationSessionManager.java:119)
at com.businessobjects.datadiscovery.exploration.session.internal.ExplorationSessionManager.getOrCreateExplorationSession(ExplorationSessionManager.java:161)
at com.businessobjects.datadiscovery.exploration.helpers.ExplorationUtils.getOrCreateExplorationSession(ExplorationUtils.java:114)
at com.businessobjects.datadiscovery.dslwebiexport.DSLWebiExportDriver.canWorkWith(DSLWebiExportDriver.java:127)
at com.businessobjects.datadiscovery.export.commands.ListExports.driverCanWorkWith(ListExports.java:129)
at com.businessobjects.datadiscovery.export.commands.ListExports.execute(ListExports.java:75)
at com.businessobjects.datadiscovery.service.commands.internal.Controller.handleRequest(Controller.java:288)
at com.businessobjects.datadiscovery.service.engine.servant.GenericService.pleaseDoIt(GenericService.java:217)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._OB_op_pleaseDoIt(IGenericPOA.java:95)
at com.businessobjects.datadiscovery.service.ocaframework.IGenericPOA._invoke(IGenericPOA.java:81)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.ThreadPool$Dispatcher.run(ThreadPool.java:1017)
Caused by: com.businessobjects.mds.repository.exceptions.RepositoryException: Can't find info object with cuid: AWcPjwbDdBxPoXPBOUCsKkk
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRootFolder(RepositoryImpl.java:301)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createRepository(RepositoryImpl.java:212)
at com.businessobjects.mds.repository.cmsbrowser.RepositoryImpl.createXIR3UniverseRepository(RepositoryImpl.java:134)
at com.businessobjects.mds.repository.cmsbrowser.CMSRepositoryFactory.createXIR3UniverseRepository(CMSRepositoryFactory.java:39)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.getRepository(BaseDSLDataSourceProviderSession.java:348)
at com.businessobjects.datadiscovery.dataprovider.dsl.UNVDSLDataSourceProviderSession.getRepository(UNVDSLDataSourceProviderSession.java:70)
at com.businessobjects.datadiscovery.dataprovider.dsl.BaseDSLDataSourceProviderSession.loadDataSourceEx(BaseDSLDataSourceProviderSession.java:421)
... 24 more

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    I am unable to view videos, unable to open and respond to questions in a fb page that I am the administrator on.
    I cannot get mail on my ipad. the box that appears says "cannot get mail, the connection to the server failed"

    If you have used the previously supplied links to survey the situation
    in your computer, assuming you have Snow Leopard 10.6.8 installed,
    and not something else mis-identified to us, you may be able to
    revert to an older plugin than the newer one that isn't being used by
    the system anyway. Then see about what one you really need.
    The browser you use may not be seeing Flash, so try another.
    •Adobe Flash Player updates available for OS X on October 24, 2014 - Apple Support
    Note: If you need to run an older version of Flash, you can use web plug-in management
    to re-enable it for specific websites using "Run in Unsafe Mode" in Safari 6.1 or later.
    If you have and can use a different browser than Safari, you may be able to view content
    with whatever Flash player the system has installed. Could be, the Flash player version
    you have is not being seen or is not valid for whatever OS X your Mac has; or it may be
    seen only by certain browsers and not by Safari.
    Even with an older OS X than Snow Leopard 10.6.8, I can see Street View in Google;
    and use Google Earth, among others. And mine cannot use the newest Flash plugins.
    {Oh, Etrecheck item may or may not be functional with Snow Leopard 10.6.8, now.}
    So you may need to review your situation, and the details of the configuration of hardware
    and software, to provide more exacting information on these, to help further a resolution.
    Good luck & happy computing!
    edited 2x

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