Unauthorised purchase from my bank account 3 x 1.58£. I only ordered one subscription (order MH891NVQ27) for 2.49£

Unauthorised purchase from my bank account (3x1.58£) I only ordered subscription for 2.49£ but from my bank account I see atother 3 purchase from Itunes (3x1.58£) what's wrong?

Hello as_ramunas,
It sounds like you have a couple of purchases that you didnt make. I would check in your purchased history to verify these were purchased with your Apple ID with the following article:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
Then you can use this article to report a problem with these purchases to our iTunes Support team directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling

Similar Messages

HT1933 I had £2.07 on my account,I bought a 69p song and you took 49p of my apple account credit and 10p from my bank account and then there is only 49p left on my apple account

I had £2.07 on my account,I bought a 69p song and you took 49p of my apple account credit and 10p from my bank account and then there is only 49p left on my apple account

These are user-to-user forums, you are not talking to Apple here.
If you think that you've incorrectly billed then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased for my pc the monthly download for CC and Lightroom.The fee has been deducted from my bank account. CC downloaded (but only as a 30 day trial), but Lightroom didn't.

I purchased the monthly download offer for Photoshop and Lightroom The first installment has been taken from my bank account, but no Lightroom has been downloaded. I managed to get a 'free 30 day trial' for the photoshop!. How do I contact Adobe about this. Any help

Thanks for replying.
To your question, yes I did follow the process listed in Install and Update apps. I have a Creative Cloud ID.
I had previously trialled the Lightroom and thought that this was preventing Lightroom from downloading, so I uninstalled it, then tried again to download it. I thought this was working, but at the end of the download, the message said that the trial had expired and I needed to buy.
I also cannot understand why the CC has downloaded as a free 30 day trial instead of the year I signed up for..Hoping you can help. Cheers

HT204088 Need to have unauthorized purchases from my bank account reimbursed

My 7 year old son had made unauthorized app purchases on his new mini ipad without our permission. The total charges he illegally charged on my account is $164.97. Anything before December 28th is fine. We have a password on it so he's not able to do further purchases. How can I resolve to get reimbursed and remove the app from his ipad? I apologize for any inconvenience.
Date
Description
1/5/2014
APL*APPLE ITUNES STORE 866-712-7753 CAUS - $2.18
Date
Description
Debit
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$13.10
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.93
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.93
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.93
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$16.40
1/2/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.94
1/1/2014
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$13.07
12/29/2013
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.88
12/28/2013
POS Transaction
APL*APPLE ITUNES STORE 866-712-7753 CAUS
-$10.91

All purchases are considered final but you can try contacting iTunes support via this page and see if they will refund or credit you (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201304 I have several ITunes charges debited from our bank account. How can I find out more information

I have several ITunes app purchases debited from our bank account. How can I find out what the charges are for?

You can look it up in your e-mail Inbox the posts from Apple.
You can also use computer iTunes > Store > View Account: sign in > Purchase History

Money has been taken from my bank account for items I havnt purchased, Who do I contact about this

Money has been taken from my bank account for items I hav'nt purchased, My bank says to contact I tunes but I cannot find out who to contact, so trying this to see if anyone else has had the same problem

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

A charge was made deducted from my bank account for APPLES ITUNES STORE on 10/19/12 for something I never purchased and never authorized. I WANT MY $$$ returned IMMEDIATELY .....WITH AN EXPLANATION OF WHAT THE CHARGEAS FOR AND WHERE YOU GOT MY BANK INFO.

A deduction was made from my bank account on 10/19/12 by APPLE ITUNES STORE
for a purchase and/or payment that I never made and nver authorized. I want to know why
this $$$ was deducted and for what purpose. I ALSO WANT MY $$$ REFUNDED TO MY
ACCOUNT IMMEDIATELY

Stop shouting. We are all itunes users just like you.
Look at your purchase history and see what the charges were for.
If you beleive it was in error then contact itunes support

TS1424 How do I get unauthorized iTunes purchases removed from my bank account?

How do I get unauthorized itunes purchases removed from my bank account?

You can always dispute the charges with your bank, if possible. With Apple, they typically stand by the phrase that all sales are final. However, if you go to the iTunes Store, then click on your email address (Apple ID) in the black nav bar, and click on "Account"... you will see a "Purchase History" section. Here, select "See All." If the order is still processing, it will be at the top. If it has completed (at the bottom), click on the arrow next to the order number you want to inquire about. A new order page will open. Here you can click "Report a Problem" then click "Report a problem" (again) next to the item you want to dispute. Here you can chose your problem. You should likely use the "Other" category. It will be up to the customer service person on whether they grant you an exception to their normal rule that you can't get refunds.

ITunes keeps takeing unauthorized withdraws from my bank account for no reason i have made no purchases so they have no reason to be takeing money out of my checking account. can someone tell me how to get my 100$ back.cant fig out how to email them

ITunes keeps takeing unauthorized withdraws from my bank account. I have tried to figure out how to get my money back from the 4 unauthorized withdraws to my account. I cant figure out how to get there email address or how to initiate a live chat with them and there website has been no help to me. Can someone please tell me how I can get my money back
Thank you

you need to call apple support. All contact methods are listed here. http://support.apple.com/kb/HE57 good luck
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
<Edited by Host>

Can I make a purchase with my bank account through paypal?

Hi guys just wanted to know if I can make a purchase on iTunes/App Store with paypal but having my bank account as the primary funding source? Anyone tried this? Reason I ask this here is for a quick response 'cause I can't wait till Apple Costumer Service answer through the e-mail.

If you're in the US, you should be able to use PayPal, and to the best of my knowledge the iTunes Store doesn't know nor care from where your PayPal account derives the funds. If you're not in the US, then PayPay is not an available payment option.
It's risky, though, in my opinion to allow any automatic draw directly from your bank account. Unlike with credit cards where there's legal liability as to how much you're liable for in the event of an unauthorized charge, there is no protection when using a service such as PayPal. So you'll be dependent on PayPay's resolution process in case of a disputed charge and if they refuse, you have little recourse.
Regards.

I have been charged £2.07 from my bank account witch I haven't used

Please could apple tell me why I've been charged £2.07 from my bank account ?

Check your email receipt and Purchase History.
Purchase History
http://support.apple.com/kb/ht2727

HT3702 i have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39

have two weeks that you guys are taking money from my bank account and I want to return to my accounts the amount is $ 74.16 sacanron me the date of the accounts is 11/26.12 $ 10.59 12/1/12 10.59-10.59-this is the total 42.39 total $74.16

These are user-to-user forums, you are not talking to Apple here.
You've checked the purchase history on your account (Store > View My Account menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hello, what the **** is going now? why from my bank account taking money if i didnt use apple more than half year

Hello, what the **** is going now? why from my bank account taking money if i didnt use apple more than half year

We are fellow users here on these forums, we won't know what you are being charged for.
You can view the purchase history on your account via a computer's iTunes : if you log into your account via the Store > View Account menu option you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases.
And did you have any auto-renewing subscriptions that you didn't cancel ? There are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If nothing shows on your account's purchase history then you should contact your card issuer, or if they show but you didn't make them (unless they are auto-renewing subscriptions which you didn't cancel) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

The constitution of India (Full) app is shown as 170 rupees in the app store, but 280 rupees is deducted from my bank account. Can anyone please confirm what is the actual prices of the app.

The constitution of India (Full) app is shown as 170 rupees in the app store. Today I bought the app and 280 rupees is deducted from my bank account. Can anyone please confirm what is the actual price of the app.

It's listed in the store as 170. What shows on your email receipt and/or on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option you should then see a Purchase History section with a 'see all' link to the right of it, if you click on that link your purchases should be listed with the most recent above the list.
And did you add or change the credit card details on your iTunes account when making the purchase ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you have been overcharged for the app then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 I have reset a credit card number to a new one, however i still find unauthorise purchase from this credit card. Pls help to stop any purchase from this credit card.

I have reset my credit card number to a new one, however i still experience unauthorised purchase from this credit card. Would appreciate if you could refrain any purchase from this credit card. Tq
Zulkefli
<Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
You should start by changing the password on your account.
Start here, change your country if necessary and go to manage your account > Password and Security.

Unauthorised purchase from my bank account 3 x 1.58£. I only ordered one subscription (order MH891NVQ27) for 2.49£

Similar Messages

Maybe you are looking for