Undelivered full order qty but order status is completed

Hi,
I have 2 Orders wherein the order qty was not fully delivered but the overall status of the order is completed. It is no longer in open order report. i check the Cust MD, it is not requiring complete delivery. The order has no delivery or billing block, no reason for rejection, no credit block. There was no history of changes made to the order. The system did not do automatic availability check to propose delivery date for the balance so there was no additional schedule lines.
Please help me analyze other cause of this.
Thanks and regards,
Cynthia

Hi,
Please confirm me whether this is Third party sales order with BOM items are there in the order.
If yes, in this case eventhough partially delivered then order status should be completed. There is no standard functionality is not there for this case. You have to changes the order status to being procesed.
confirm the same. I will suggest how to do it.
Narasimha

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Undelivered full order qty but order status is completed

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