Under warranty laptop not repaired

Hi,
I bought a HP G71-340us laptop from OfficeMax store
#414, 8150 WALTON BLVD, Irving, TX, USA last year
with 1 year international warranty, vide transaction
[text removed for privacy]
Now, the laptop is under warranty and the charger is
not working.
Currently, my location is India and the people from
hp support claim that though the charger is available
with them, it won't be repaired or replaced, under
warranty as the product is not being sold in India
currently.
Please suggest what i can do.
R.K.Kapoor
[text removed]

Buy a charger. They are under $10 US equivalent on ebay India and you can have it in a couple days.

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So I have an I Pad that will not charge. This is the second time that this situation has occurred the first time it was covered under warranty (But not this time). So they offered me a new old one for $250.00 and 90 day warranty. Seems like the life if th

Any thoughts about my second go around with an I pad that will not charge. This is second go around and I'm wondering if I should repalce or opt out and go different route ???? Can not imagin that Apple could give the type of support I'm recieving and continue?? The first one was under warranty not so lucky this time.

Go to the Apple Store and try a different charger & cable.
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

Qosmio Laptop NOT REPAIRED!!

I was playing world of warcraft the last week of november and while I was playing - about 10 mins into the game, my Qosmio x500 just shuts off with no warning, nothing. I turned the laptop back on thinking it was just some kind of fluke or the battery died, and I loaded up World of Warcraft again and 10 mins into the game, the same thing happened again. I also tried it with Portal and Oblivion and it did the same exact thing. I had reinstalled all my games, and still the same thing happened. Computer just SHUTS OFF!
I sent my laptop off to Repair December 2nd, 2010 and it was in the depot for a MONTH. I Just got it back yesterday afternoon (1/10/11) and I turned it on and everything seemed to work fine. On the diagnosis sheet it said that they replaced BOTH heatsinks and that all tests were passed. For the first time in a month, I turned my laptop on, and loaded up WoW. 10 mins into the game, the computer completely shuts off!!!! It is ONLY when I play Video Games!!! this has to be a Motherboard issue or a GRAPHICS CARD/CPU ISSUE!
I am EXTREMELY upset here!!!!!! My laptop was in service for a month and it seems that the issues has not been repaired/fixed!!! this is a GAMING LAPTOP. THIS is a $2,000 laptop! I bought this laptop to play Video Games and it needs to be fixed. This is outrageous! I am also a college student and I need this laptop to do my homework assignments!!! this laptop needs to be sent back out and repaired CORRECTLY. I am extremely dissapointed that this has not been fixed CORRECTLY.
I have taken great care of this laptop and it has always sat on a desk! Its sad that I have had this laptop for only a year and I am having this much trouble with it!!
PLEASE this issue needs to be fixed CORRECTLY!!!!!
- Michelle

Toshiba doesn't have employees here advising in any official capacity, and you'd have to actually discuss this with Toshiba's tech support, @ 800-457-7777.
I also recommend you maybe settle down a wee bit and think about this more neutrally. You send in a notebook, they replace two heat sinks and then run it through some basic diagnostics and stress tests for probably 12-24 hours. If during that process it functions normally, they aren't going to have time to run random games and other programs to double check, and indeed I doubt they could log into your wow account and test using that program anyway. Both policy and not having your info would prevent it, and that is provided they didn't reimage the drive anyway to eliminate software as the cause for overheating.
Think about it like taking your car to a mechanic. You take it in for a symptom, they fix something that seems to resolve this issue. Within a week or so it is doing the exact same thing, since whatever part they replaced apparently wasn't the root cause of the issue. This happens all the time, and people don't get nearly so shook up about it. You just need to realize that sometimes the issue is not readily apparent, and the things that you would immediately associate with it as a causal agent can easily be just more symptoms of the core problem.
www.google.com

Under Warranty - Products Not as Described in Desciption When Purchases

I bought a portable cam recorder for my helmet. After one ride, I tried to download with the USB calbe provided, however it is not a recognizable device so I feel the product was not as advertised. I have tried to download to both a Mac and a regular Windows computer, neither recognize the device. Also I purchased extra memory described as additional memory card for the camera, however it is not the same size as the one in the camera so also not as I purchased by the advertisement. Sent email to customer service email provided by seller. The camera says it has a year warranty. Doesn't seem right to have to use warranty if it is not an item as advertised both the camera and also the memory card.

It IS Verizon who is helping you out, but it ISN'T Verizon's warranty. It is Samsung's warranty. Verizon simply acts as a middle man to facilitate the warranty so you are not without a phone while obtaining warranty service.
If you are unhappy with how Verizon is "helping" you out with Samsung's warranty, simply contact Samsung about the warranty on THEIR phone. Then you would have to send the phone into Samsung, have them determine if it is a covered warranty issue and then either fix your phone OR send you a refurbished one just like the one you got from Verizon. Of course, then you would be without a phone for a couple of weeks or so while you are waiting for your phone/replacement to be returned. In the end, you would still be in the possession of a refurbished device.
No cellular provider warranties phones. It is always the phone manufacturer which provides the warranty and who is responsible for it.
If you purchase a Verizon phone from Best Buy/Amazon/etc... it is STILL the manufacturer who warranties it, not Verizon/Best Buy/Amazon/etc...
Furthermore, the warranty IS as it seems. This is ALL spelled out on the box your phone came in. There is nothing written there which would lead you to believe you will receive a NEW phone as a warranty replacement.

If phones under warranty ,will they repair cracked screen?

I cracked my screen and the phone is becoming non responsive, what does apple charge to fix it if the phones only 4 months old?

Follow this link to get the info:
https://www.apple.com/support/iphone/repair/screen-damage/
Cheers,
GB

If my iPod Touch 4G is under warranty, can Apple repair or replace it if the home button won't work?

I've had my iPod Touch 4G for about 10 months now so the warranty is still in affect. The home button appears to be stuck or won't work anymore. I can press down on it and I hear a click but it's inresponsive. I've already looked up and tried numerous things to fix it, but nothing works. I have assistive touch but ever since I started using it, apps close or freeze within minutes of opening it.
If I bring it to an apple store or send it in, can they fix the home button or replace my itouch?
Thanks

If the ipod is defective then they will replace it.
Make an appointment at the genius bar.

Q430 Battery dying under Warranty- will not send a new battery

Q430 battery dying confirmed through Samsung customer service but they want me to send the whole compute and battery and ac charger in for service a 2-3 week process at which time my daughter will be without her college computer.
Why not just replace the battery?

Do you have the Samsung with the non removable on the back battery?
Crystal
Superuser
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HT4528 Can I get a screen replacement for free if i'm still under warranty?

Can I get a screen replacement for free if i'm still under warranty?

Not if it was caused by accidental damage. You can make a Genius Bar appointment at your nearest Apple Store and see if they do screen replacement. If they do it is $149, if they can't it is $229 for an out-of-warranty replacement. If you bought AppleCare + it is a $49 deductible.

If my MAC book pro is not under warranty any more can i still send it back to apple to get it repaired

If my MAC book pro is not under warranty any more can i still send it back to apple to get it repaired

Yes, but you should consider this.
A: Laptops usually last only about 4 years.
So if you take your investment into the machine + add any software that can't be transferred to a new machine and divide that by 4, you'll get the per year value.
Take that and estimate how many years of value you have left, then judge if the repair is going to be worth getting that remaining few years left or not.
For instance if you have $2800 invested in a machine, that's $700 a year and it's 3 years old, that means it's likely to have only $700 of value left, so it makes little sense to spend a lot to get that remaining $700. Sell it for parts and apply the funds to a new machine.
I suspect you upgraded a older machine to 10.7 and it likely killed it.
How to revert your Mac to Snow Leopard

How to file a complain against HP Support for not service a laptop under warranty

I am facing an issue. I purchased a g two months back. I have to go through a long process of sending the laptop to them. The internal LCD is having small crack earlier i guess but after some day the screen started behaving weird And then stop showing anything on screen. I send the laptop and the service team investigated it and told me that there is a internal crack on the LCD and i need to pay $352 to get it replace. Seriously $352 for replacing a LCD for a laptop which cost me $380. Also, its under warranty why should i pay as there was no accident to the laptop not even a single scratch on the outside screen and on laptop. Then they told me that this might be due to some pressure on the laptop..Strange if someone jumps on to the laptop there will not be any damage to external parts but internal screen will be cracked..That's pretty hard to digest even when the laptop external plastic is really cheap and even can break with a little pressure. But they send the laptop back to me without even listen to me, they do assign a case manager to me who just offer me 25% discount rather than listening to my complain.. and they closed the case without any more investigation even i asked them to do it again.

Honestly, internal cracking does happen. I had someone throw a Wii remote into my LCD TV and it busted the display. Whenever it was turned off, there was no physical damage. When it was powered on, it was very obvious that the display was broken internally. The pressure doesn't have to come from the back of the display, something could have hit the panel from the front, cracking the internals while not showing any damage on the outside.
You could find the part number for the LCD and and buy the panel and then replace it yourself. If you decide to go this route, I must warn you, replacing the LCD is one of the most difficult things to replace on a notebook. The $352 you are paying for is for the LCD panel and the cost of actually repairing the the notebook.
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Apple Warranty is not internationaly? or Cannot be repaired by Any of icare Shop? IF its still under warranty. becoz when i Went to icare3 in khobar region (saudi Arabia) they Deny to repair it free of Charge. it was having A minor power button problem.

I perchase Iphone 4 before from Jarir book store saudi arabia. with one year warranty.
but after just a one month later i found a minor problem in power button but i neglect it and was using it.
but later Almost 8 months i Bring it to icare Shop Which is situated in khobar ksa.
but they deny to repair it free of Cost by telling that u not perchased it from us. As i know the Apple warranty is internationaly. but even in same coutry And Almost same place of Perchased area The i care told me we will repair it With Charge not free of Cost. And then i pay 250 Saudi riyals for a minor problem even its was under warranty.
and problem was Also very minor.
my mobile serial number is
01*********359
Job order number
iCR3-JO-763
<Personal Information Edited by Host>

for this one no need to tell your IMEI number and all. if your phone is bought in apple store with one year apple care warranty then you can replace a new iphone charged upto $150. so how did you got the apple care warranty from an local book stall shop?

Process for billing the customer if the repair does not fall under warranty

Hello,
I got one issue related to repair process, We have restricled the item quantity to only one at item categoty level. BUt i am facing the below problem with my cklient
what is best practice for billing the customer if the repair does not fall under warranty?
Please suggest which process i suggest to client

Hi there,
When you mean warranty, where is that updated in the system? In any master data or Z table?
Usual practise is basing on the serial num of the material. From the serial num, users will be able to back track from which sales order this material is initially delivered to the customer. The info is stored in standard tables (for eg EQUI)
One way of doing this is to define a 100% discount condition type in your pricing. Thsi discount will apply only when the customer is in warranty. For this you will need to write a code in teh requirement routine for that condition type in V/08. If warranty is stored in a Z table, then call that Z table & compare it with your sales order. If yes, only then 100% discount will apply & repair cost will be zero. Else, repair charge will be billed to customer.
It depends how your business will monitor repairs. If they raise a service order, then you will need to define a service pricing procedure in which you will include the 100% discount. In this case service order is always referenced with ref to a sales order.
Regards,
Sivanand

I have migrated from London to New Delhi and i am facing some problem with my iPhone 4s and i am not able to setup a repair .My phone is in under warranty too. Can anyone tell whats the matter?

I have migrated from London to New Delhi and i am facing some problem with my iPhone 4s and i am not able to setup a repair .My phone is in under warranty too. Can anyone tell whats the matter?

The warranty is NOT international. You must take it back to the country of origin if it needs repair. The E.U. is considered a single country for warranty purposes.

My iPhone 5 has flickeringlights apple cannot repair it or replace it even though I am under the warranty period as I bought my my phone in Ireland and now I am in Australia.how can apple offer worldwide warranty and not do anything about it ?

Why does apple cannot repair a phone or replace it is still under warranty even though it is bought from Ireland and make is of USA be coz the warranty is worldwide.what should I do ,I have talked to AppleCare in Australia as well as Ireland and they couldn't help.any hope for this question please?

ckuan wrote:
You have to send it to a friend/relative in the US and have them bring tt to an Apple Store for warranty purposes.
FYI: It was purchased in Ireland.
Not looking to start a big debate over this.
Note that under the warranty,
"IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device."
It does not state they WILL NOT service in another country.
Likewise, nowhere does it state it MUST be serviced in country of purchase.
Also;
"Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. You may be responsible for shipping and handling charges if the Apple Product cannot be serviced in the country it is in. If you seek service in a country that is not the original country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or replace Apple Products and parts with comparable Apple Product and parts that comply with local standards."
This paragraph would not be here if it was only as simple as "service is only available in the original country of purchase".
Soniafromire,
I'd press the issue and see if they will send it to the country of purchase for service if you pay these fees.

HT6154 button not working on phone. need repair. how do I find out if the phone is still under warranty and how do i schedule an appointment?

Button on my iPhone4 has stopped working after being replaced for the same reason a few months ago. I need to know if the repair is still under warranty and how do I setup a replacement meeting with the Apple store in Frisco, TX as soon as possible.

To check the warranty, enter the serial number here.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
To schedule a Genius Bar reservation, start here.
http://www.apple.com/retail/stonebriar/

Under warranty laptop not repaired

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