Understanding the upgrade policy

I came to the forums for the first time in quite awhile to ask a question about a laptop. Have had little time the past months to work in Photoshop. Now I find there out about the new upgrade policy and find different opinions on what the new policy is. (I've also discovered that the forums have a whole new look!)
I have CS5. Is it true that I can wait untll the end of 2012 to upgrade to CS6 to get the upgrade price of 199.00, (or maybe Adobe will change that also?)
I think I understand that I can't skip 6 and wait for 7 to upgrade. I don't really mind as long as I can wait until the year's end because I don't like to be an early upgrader. I might have skipped this upgrade, because this time there seems fewer features of interest, but I have always found some new and useful things each time.
Anyhow, I am thinking of auditing a college class in art this year (an accredited college.) so I think that means I could get a copy of InDesign, CS6, Illustrator and Acrobat. I've wanted Indesign, but as an amature coudn't justifiy it. The price wouldn't be much more than upgrading CS6. (With the cost of the class it will be quite a bit more.) But then I am unable to transfer my license (sell) the bundle later? My current CS5 might or might not be saleable? (not if Adobe can find a way to stop it.). So if I can't work on my PC anymore (age) or die (my heirs) are stuck with useless software?
Would I be able to sell/give my current copy of CS5 if I buy the educational bundle?
It's all so confusing. I will likely get CS6 anyhow, but maybe will stop then and just use what I have which I haven't begun to learn all of anyhow.
Hope I made the quesions clear in my chatter. Especially: do I have until the end of 2012 to decide? And can I not  sell my current CS5, or the educational bundle at any time if I join the class and buy the package? Did I miss anything - there is so much new!
Thanks, I guess I'll ask my other question now.

You seem to have a confidence in Adobe that is not supported by their recent record.
John Waller wrote:
…If they did in fact "do a Quark" (take their customers for granted and stop developing)…
Adobe suits have taken their customer for granted for quite some time.  Take their disastrous outsourcing of customer and tech support to India, and the contempt with which they treat us there and even in these forums.  Their recent record of pushing unripe, buggy software out the door is nothing short of appalling.
John Waller wrote:
…competitors would no doubt swoop with another compelling offering and gladly usurp their customer base…
Who are these "competitors" of whom you speak?   I'd love to be "usurped" by them  —rather than continue to be screwed by Adobe. 
John Waller wrote:
…I'd like to think that Adobe is wiser than that and that the Cloud exit strategy will become more mutually beneficial over time.
Adobe has been innovating since it began so it's deeply embedded in their DNA.
Here you speak of the Adobe of the 1980s, which no longer exists.
During the Bruce Chizen era they degenerated into a third-rate corporate raider, as evidenced by their ill-thought "acquisition" of the Macromedia white elephant which in reality turned out to be the Macromediatization of Adobe into an unresponsive bureaucracy.  Just like Macromedia had acquired Fontographer only to let it languish, the macromediatized Adobe bought out Visual Infinity only to kill their unequaled suite of film grain management, GrainSurgery 2.  For these reason alone, GrainSurgery 2, I will continue to run Photoshop CS4 until I give up the ghost.
Nobody needs to be reminded of Freehand, part of the Macromedia merger and a casualty abandoned by Adobe.
The innovators are now irrelevant to the Adobe bureaucracy.

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    The tricky part is understanding exactly what NAT rules to insert and to avoid that error message I'm getting relatred to the encapsulated packets.  I tried to introduce the commands you had, but it's missing stuff that I would need for L2TP/IPSec (e.g., "mode transport").  I also don't think I want "pfs group5".  The above config "works" in that I get connected -- all negotiation is done.  It's just that packets from the VPN client are not able to go out to the Internet and I'm seeing that encapsulation error messages when I try to send a packet.
    Paul

  • Product update/upgrade policy by Adobe

    Adobe is selling software with less validity than a yogurth: I bought the upgrade of Elements suite to version 8 in August this year and One and a half month later this product has expired because Adobe released version 9. Any decent company would provide me with a free upgrade, but this is no Adobe policy: they just care for the money.
    So you can judge by yourselfs, here's the case story at Adobe support:
    Case #0204475780
    Updated
    Friday, 5 November 2010 18:42:31 o'clock GMT
    Opened
    Tuesday, 12 October 2010 14:50:16 o'clock BST
    Status
    Open - Pending Adobe Response
    Product
    Photoshop Elements 8
    Issue Type
    Post Announce Upgrades
    Subject
    PAU: Update to version 9
    Notes & responses
    Notes from Customer
    Friday, 5 November 2010 18:42:31 o'clock  GMT
    Just to let you know that I regret your dcision on this  matter.
    I would just like to let you know that I consider, at least,  unethical to sell a piece of software with a validity of a pack of cook
    ies  (one and a half month!!!).
    Even though I now undestand why people use ilegal  software, I will not take this way, but I most certainly will stop using your  soft
    ware and make shure that as many people as possible will know how Adobe  treats their clients.
    Beste regards
    Notes from Customer
    Friday, 5 November 2010 18:29:51 o'clock  GMT
    Just to let you know that I regret your dcision on this  matter.
    I would just like to let you know that I consider, at least,  unethical to sell a piece of software with a validity of a pack of cook
    ies  (one and a half month!!!).
    Even though I now undestand why people use ilegal  software, I will not take this way, but I most certainly will stop using your  soft
    ware and make shure that as many people as possible will know how Adobe  treats their clients.
    Beste regards
    Notes to Customer
    Friday, 5 November 2010 17:11:25 o'clock  GMT
    Hello,
    Thank you for contacting Adobe Customer  Service.
    Please be advised that the purchase you made is out of our  eligibility
    period for the free upgrade. Unfortunately, there is no way that  you can
    get a free upgrade for our software.
    Thank  you,
    Anne
    Adobe Customer Service
    Notes to Customer
    Friday, 15 October 2010 22:58:27 o'clock  BST
    Hello,
    Thank you for contacting Adobe Customer  Service.
    This is in regards to your free upgrade request. I deeply  apologize for
    the response I have previously sent you. I overlooked the order  or
    purchased directly from us. Getting back to your order  number:
    AD001971320PT, purchased last 20/08/2010 please be informed that  your
    original purchase does not qualify with the post-announce  eligibility
    period. However as our esteemed valued customer, I will be  escalating
    your case to our higher department to review your request. Rest  assured
    this will be taken cared of.
    While we are glad to help, you  can obtain information on this topic and
    others more quickly by searching our  knowledgebase at www.ad
    obe.com/support/service/.
    Thanks for  contacting Webmail Support and we appreciate your time  spent.
    Cathy
    Adobe Customer Service
    Notes from Customer
    Thursday, 14 October 2010 14:19:58 o'clock  BST
    Good afternoon Cathy,
    Thank you very much for your  reply
    I'm sorry but I don't understand what is the response you are  expecting from me. All I can say is:
    1- I properly identified the order  number from the purchase in your store (#AD001971320PT), therefore, you know  that I bought the pr
    oduct on 20/08/2010 from your online store.
    2- I  don't know the release date of the new version. Even less what was the "team  determined eligibility period for complimentary up
    grades" (I just can find  that information on your site).
    Therefore, I would like you to tell me if  I'm "eligible for complimentary upgrade", or not.
    Thank you for your help  and best regards,
    Fernando
    Notes to Customer
    Wednesday, 13 October 2010 22:18:55 o'clock  BST
    Hello,
    Thank you for contacting Adobe.
    When Adobe  releases a new product, the product team determines an
    eligibility period for  complimentary upgrades. If you purchased your
    product after Adobe's public  announcement of a new version and within
    this eligibility period, you may be  eligible for a complimentary
    upgrade. This policy applies whether you  purchased directly from Adobe
    or from an authorized Adobe reseller. If you  purchased from a reseller,
    you must provide valid proof of purchase. See  Valid proof of purchase
    (637dc56).
    For additional information, please  see Complimentary upgrade eligibility
    after new product announce (15304). If  you believe that you qualify for
    a complimentary upgrade, please contact  Adobe Support. For contact
    information, visit  www.adobe.com/support/contact.
    Thank you,
    Cathy
    Adobe  Support
    Notes from Customer
    Tuesday, 12 October 2010 14:50:16 o'clock  BST
    Order number: AD001971320PT
    When visiting your site, I noticed  that Adobe has released version 9 of Photoshop Elements + Premiere  Elements.
    Since I bought the version 8 from you in August, I would like no  know if I can upgrade to version 9 for free.

    i purchased pse 8 on 8/28/2010
    i just called support
    and they are sending upgrade to pse 9 free of charge
    don't know how far back you could have purchased to
    get free upgrade but you may want to try
    just thought some one would be interested

  • Unfair Upgrade policy

    Adobe upgrade policy is unfair. I can not upgrade Photoshop CS3 to CS4 because I purchased it in a collection, Design Standard. I have to upgrade the whole set @ $500. I do not use Illustrator or InDesign and do not want to upgrade them. In this economy people are concerned about their spending. Why should consumers have to pay for the things that they do not use? I purchased the collection because I wanted Photoshop and try the other applications. I was unaware that I would have to upgrade all applications to remain current. I am stretching my budget by trying to spend $200 (actually $199 - common deceptive sales tactic) on upgrading to Photoshop CS4.
    In these tough economic times Adobe should be making a difference NOT a killing.
    Thanks for listening.

    I'm not sure if you can call $1,700 a steep discount if you add up individual applications they come to $2,000. That's $100.00 per application ($600 vs $700). If I would have purchased Photoshop as a point purchase it would save me $300.00 per upgrade for things that I do not use.
    Yes,It WAS hard to make my initial investment in Adobe software. Maybe your business isn't affected like mine is but $300 to upgrade all the applications (that I do not use) takes food from my family's mouth.
    I understand that I am just venting to users and that Adobe doesn't care about me or my business. Adobe has closed my case, so now I have to fight them just to get my $199 back from my credit card for the upgrade that I can not use.
    No compassion? Try walking in my shoes.

  • Verizon Upgrade Policy Change

    Just thought you guys may be interested in the latest development in Verizon's move to make everyone angry. Apparently they plan on ditching annual upgrades and no longer giving the additional NE2 discount for those eligible on contracts started after Jan 16th.  They better ramp up their OS update testing otherwise a lot of people aren't going to be happy with keeping a phone for 2 years with slow updates.  
    http://www.androidcentral.com/verizon-changing-its-upgrade-policy-youll-have-wait-20-months-new-phone
    [Edited to comply with Terms of Service - removed proprietary image]

    PJNC284 wrote:
    Just thought you guys may be interested in the latest development in Verizon's move to make everyone angry. Apparently they plan on ditching annual upgrades and no longer giving the additional NE2 discount for those eligible on contracts started after Jan 16th.  They better ramp up their OS update testing otherwise a lot of people aren't going to be happy with keeping a phone for 2 years with slow updates.  
    http://www.androidcentral.com/verizon-changing-its-upgrade-policy-youll-have-wait-20-months-new-phone
    [Edited to comply with Terms of Service - removed proprietary image]
    [Edited to comply with Terms of Service]
    Let me go ahead and post the text from that image, which is not a ToS violation:
    2011 Upgrade Policy:
    Overview
    Verizon Wireless is simplifying the equipment upgrade policy for customers. Beginning January 16th, 2011, customers will be eligible for promotional pricing as well as special offers that we make available. Changes include retirement of the following programs:
    - Annual Upgrade: Customers on 2-yr contracts will no longer be able to upgrade in months 13-20 of their 24 month contract as a standard policy.
    - New Every Two (NE2): Customers will no longer be enrolled in NE2 at the time of activation/upgrade after January 16th.
    Remember, both of these programs are for customers on 2-year contracts only. So customers on 1-year contracts are not impacted by these changes.
    This training will help you understand the changes and provide you helpful information when explaining them to our customers.
    Please feel free to edit your original post if you want to copy/paste the above, PJ.

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