Unhappy with bill

i got a call saying my account was going into overages .i told the lady on the phone that i wanted to go unlimited she told me that i should be fine with 2000 min and then i could use the friends and family .i paid what she said it upgrade or change my service so i thought i was good to go.
my next bill was a surprise with more overages . when i talked to some one this time i got the well its your fault and all the charges where just and there was nothing i could do and would have to pay .so then the phone got shut off for not paying and my bill got higher for having it turned back on . if they would have done what i wanted instead of suggesting a different plane i would have been fine but because i listened to them my bill is still over 700 this month .unlimited plane is 139 a month i was charged over 400 in one month and the only reason i had the phone turned off was that i could not pay this high of a bill. i thought i had this under control and only owed 200 for the last month and then this month when to my surprise my bill is over 700 again.i think i need to get a nother phone company cause i think i am getting screwed over by this one.

Call 800-922-0204
I just purchased a new device using Verizon Edge. Why does my bill look higher than normal?
There’s two reasons why your first bill after signing up for Edge might be higher than normal:
Prorate Charges – If you upgraded an existing line and did a price plan change, you may have price plan charges and credits that went into effect the day you upgraded.
Sales Tax – Most states require sales tax on the full retail price paid by the customer, which in most instances will be charged at the time of the first invoice.
Note: Customers who purchased devices in AL, AZ, CO, IL, NM, ND or SD will be billed taxes and surcharges monthly as payments are made.
Your bill will normally include:
Your last Edge installment payment
The next Edge installment charge
If you are on a MORE Everything Plan, a monthly access discount for each qualifying line.
The details of Edge installments and discounts can be viewed at the line level portion of your bill under Monthly Charges and Equipment Charges, or in My Verizon, My Bill then Charges By Line.

Similar Messages

I received my new Verizon Edge bill in the mail and it is $80 higher than my old plan. I have been so unhappy with this change over. Went through hell getting our second phone activated because of a weird computer glitch and when we asked if we would re

I received my new Verizon Edge bill in the mail and it is $80 higher than my old plan. I have been so unhappy with this change over. Went through hell getting our second phone activated because of a weird computer glitch and when we asked if we would receive any consideration for the time, travel, and money we put into getting the phones the way they were supposed to be, we were told to wait until the bill came and then they could make adjustments. Now I have the bill and have no idea "who" the we would be that could make adjustments. To top it off, the only way I know my account will get any attention is to post this in chat. I am so disappointed and will be counting the months until our phones are paid off and we can change companies.

Call 800-922-0204
I just purchased a new device using Verizon Edge. Why does my bill look higher than normal?
There’s two reasons why your first bill after signing up for Edge might be higher than normal:
Prorate Charges – If you upgraded an existing line and did a price plan change, you may have price plan charges and credits that went into effect the day you upgraded.
Sales Tax – Most states require sales tax on the full retail price paid by the customer, which in most instances will be charged at the time of the first invoice.
Note: Customers who purchased devices in AL, AZ, CO, IL, NM, ND or SD will be billed taxes and surcharges monthly as payments are made.
Your bill will normally include:
Your last Edge installment payment
The next Edge installment charge
If you are on a MORE Everything Plan, a monthly access discount for each qualifying line.
The details of Edge installments and discounts can be viewed at the line level portion of your bill under Monthly Charges and Equipment Charges, or in My Verizon, My Bill then Charges By Line.

VERY UNHAPPY with multiple issues concerning my account.

I have been a Verizon customer for about 3 years now, and I was out of contract after my first two years, and when my iPhone started having issues last month, I took the plunge and purchased another phone, a Galaxy s5, last month, and went back in contract. I am unhappy with MANY things right now:
~When I took in my iPhone, no one in the store could help me as far as knowing anything about the issues my out of contract phone was having. They just wanted to sell me a new phone.
~When I decided to purchase a new phone, I told the salesgal that I didn't want the payment plan/Edge, that I wanted to pay for the phone straight out, I didn't want to pay for insurance, and I did not need a car charger. She said okay. I also purchased a screen saver while I was there, and a phone case, so I had multiple items purchased. My s5 was supposed to be eligible for a $50 rebate, so she started putting stuff in the big Verizon bag, and told me she was printing out my rebate form. I get home (I do not live in the city where I purchased the phone) and guess what? She didn't put in my $50 rebate form that she printed out, and there is a car charger in the bag that she charged me for, which I told her I did not need.
~The next day, an area managerial type of rep from Verizon calls to ask me how my experience was, and I told her. She informs me that I cannot take back the car charger at the Verizon store in my hometown, that I would have to take it back to the store where I purchased it, even though I do not live in that city, and I work two jobs (can't get there). I told her the sales gal did not put my rebate form in the bag that she printed out, and she said that SHE would send me one in the mail, and took my information.
~Guess what? SHE didn't send me the form, either.
~This coincides close to the time where I get my new Verizon bill in the mail...guess what? They added insurance to my account, even though I told them at the store that I didn't want it. I spent 20 minutes on the phone with Verizon getting credited and the insurance taken off.
~I finally get on Verizon chat this week, and the chat rep tries to help me with the rebate form, since two other people obviously can't get it to me. He gets me the information, I enter it in...and now the $50 rebate promotion is saying that it is no longer valid.
~I also find out at work this week, that my company has employee discounts through Verizon. I have worked for this company for a year and a half. This is a 17% discount on my bill, and also on phone purchases, etc. I get on Verizon chat again, and try to see if there is any way my discount could be backdated, since I was never aware of eligibility. I told them I could provide any form of proof of employment they may need. Not only could I have saved 17% for the past 18 months, but I could have just gotten my new phone for $50 cheaper. I was told by the Verizon rep that they couldn't help me, and they could give me a "$5 credit". No offer of compromise, backdating a month or two-nothing.
If you are adding all of this up, here is what I am currently out:
~$50 rebate because two people promised to give me something and didn't, and it ran out.
~$27 for a phone charger I said I didn't want, but was thrown in on the sly with my phone box/phone case/accessories last month with my phone purchase
~Insurance I said I didn't want (I did get this rectified)
~Approximately $324 in company discounts over the past year, and $50 company discount on my phone that I just purchased last month.
This is at least $451 of charges that I have paid for, but shouldn't have...and I get no apologies...just the run around from customer service reps and reasons why they can't help/won't help me. The only person who has been helpful was the phone rep who removed the insurance I didn't want from my account.

~When I took in my iPhone, no one in the store could help me as far as knowing anything about the issues my out of contract phone was having. They just wanted to sell me a new phone.
Any problems with an iPhone must be addressed to Apple. Verizon can't touch your iPhone for service.
~When I decided to purchase a new phone, I told the salesgal that I didn't want the payment plan/Edge, that I wanted to pay for the phone straight out, I didn't want to pay for insurance, and I did not need a car charger. She said okay. I also purchased a screen saver while I was there, and a phone case, so I had multiple items purchased. My s5 was supposed to be eligible for a $50 rebate, so she started putting stuff in the big Verizon bag, and told me she was printing out my rebate form. I get home (I do not live in the city where I purchased the phone) and guess what? She didn't put in my $50 rebate form that she printed out, and there is a car charger in the bag that she charged me for, which I told her I did not need.
Before you left the store you signed a receipt for the sale. Why didn't you read it?
~The next day, an area managerial type of rep from Verizon calls to ask me how my experience was, and I told her. She informs me that I cannot take back the car charger at the Verizon store in my hometown, that I would have to take it back to the store where I purchased it, even though I do not live in that city, and I work two jobs (can't get there). I told her the sales gal did not put my rebate form in the bag that she printed out, and she said that SHE would send me one in the mail, and took my information.
I agree it's inconveinient, but I can't see a way around it. You certainly should call and inform the store of the error and that when you can you will return the charger and expect credit.
~Guess what? SHE didn't send me the form, either.
Rebates can be printed online.
~This coincides close to the time where I get my new Verizon bill in the mail...guess what? They added insurance to my account, even though I told them at the store that I didn't want it. I spent 20 minutes on the phone with Verizon getting credited and the insurance taken off.
Also would have been fixed if your read your receipt. Can also be removed from your account online with no need to call customer service.
~I finally get on Verizon chat this week, and the chat rep tries to help me with the rebate form, since two other people obviously can't get it to me. He gets me the information, I enter it in...and now the $50 rebate promotion is saying that it is no longer valid.
Rebates are based on purchase date.
~I also find out at work this week, that my company has employee discounts through Verizon. I have worked for this company for a year and a half. This is a 17% discount on my bill, and also on phone purchases, etc. I get on Verizon chat again, and try to see if there is any way my discount could be backdated, since I was never aware of eligibility. I told them I could provide any form of proof of employment they may need. Not only could I have saved 17% for the past 18 months, but I could have just gotten my new phone for $50 cheaper. I was told by the Verizon rep that they couldn't help me, and they could give me a "$5 credit". No offer of compromise, backdating a month or two-nothing.
They are not responsible for you not taking the discount and they never discount phones, only service.
One customer to another, you have no basis for these complaints. I do applaud you for buying your phone outright. That way you also can keep your line discount. ( or have you requested the line discount? It isn't automatic )

I am very unhappy with Verizon's service

I'm so unhappy with Verizon. They offered to me "add a new line on verizon edge and get 100$ bill credit on you bill" and i got confirmed by two reps online that i could get it, i just had to go into the store and after a complete waste of an hour of my time, they turned me away. I'm constantly losing service, their customer service reps are rude and disrespectful. They always forward me to other reps who then forward me to other people. I am about to switch to Sprint or AT&T, because it's getting to be too much of a hassle. They add on misc charges on my bill.
It's sad that Verizon used to actually be number One, now they're just as poor and rude as T-Mobile.

I agree ... their customer service has gone down the toilet to boot. Have you found an email address for customer service(?) as their live chat to india is useless. I often wonder if they money they save is equal to the customers they lose?? every email & text update i get from them is also in spanish which is like salt to my wounds...

Unhappy with verizon about long distance charges

Hi I have been very happy with verizon for a very long time, and I always had every problem resolved, the customer service is one of the best there is. But I saw a $38.87 in long distance charge on my bill. Which is impossible because when I first got my cell phone I was never able to make international calls from day one, also I only use calling cards or apps to call international. As always I trust verizon wireless to resolve my issues. So when I called I spoke to BROOK and she was fine at first, but then when I told her that I never added international calling to my plan, she said that this service is given to long time customers. And even tho I did accepted that in fact I did call international, she kept repeating herself to me saying, ''YOU JUST ADMITTED TO ME YOU MADE THE CALL''. Of course I admitted it, I'm not gonna lie. I felt like my mom saying ''you just admitted to me". When I asked to speak to a supervisor, she said I am the supervisor and I can only meet you half way as a courtesy or something like that. I insisted to speak someone higher and finally she put me on hold, I said ok she said ''uhuh'' like I inconvenienced her. I work in customer service, customers can get really rude and frustrating, and even curse you out, but in no way I did any of that(because I know how it feels). The point is that I never added international calling to my plan, and I used a calling card to make every international call. Although the gentleman she transferred me after was more like a person DID NOT resolve my problem I am $19.00 short. I am so upset and even when verizon was charging extra for many months in the past w/o my permission (it was returned after). Even that, did not make me upset because I trusted that verizon will resolve it with no problem. Well now I can't wait until my plan is due on November and cancel my services.

I am also unhappy with verizon's long distance charges for my cell phone. It's ridiculous that I'm getting charged $6.37 in long distance charges for two months in a row. The first month, I went to the store and they mentioned a call to Canada. I was like "fine, I may have called Canada." The next month, I am absolutely certain that I did not make any international calls; yet I got another charge for $6.37. Now I'm going to have to waste my time on the phone with Verizon for this refund because their website links you to discussion forums instead of providing an option to email customer service to complain about overcharges.

Open sales order report with billing date.

Hi,
I want to know if there's an available report for open sales order with billing date field.
Thank you.

Hi,
If your case is "Order-related" Billing,you can use the T.Code "VF04" for this purpose.
One more way is to go for a custom report.
Make a copy of code of the T.Code "VA05n"(Program Name is "SD_SALES_ORDERS_VIEW").
Change the code as per your requirement to display the field "Billing Date" in the report.
Check with your ABAPer if you wish to go for a custom report.
Regards,
Krishna.

I just sent the following in a drop down box that allowed reporting system problems:I am most unhappy with your Lion 10.7.3 operating system that I installed on this MacBook: Hardware Overview:    Model Name:     MacBook Pro   Model Identifier:     MacBo

I am most unhappy with your Lion 10.7.3 operating system that I installed on this MacBook:
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,4
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.53 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP53.00AC.B03
SMC Version (system):          1.49f2
Serial Number (system):          W8******7XJ
Hardware UUID: ******
Sudden Motion Sensor:
State:          Enabled
1. The scrolling, as far as I've been able to determine, is by using the slide bar to the right of most diplays. There are no up or down arrows that allow slow movement
2. The top and botton toolbars are not visible. The top one appears when you point the arrow to the top of the screen but the same doesn't work well if at all pointing the cursor to the bottom.
3. When downloading, something jumps to the upper right of the screen. I could point and click it and get a diplay if my downloads. I was attempting to fix some of the above. Now the little thing jumps off the screen and I can't get to it.
4I was trying to installMacBook Pro EFI Firmware Update 2.3. I got message it couldn't be installed on my system.
5. The red yellow and blue bullets that allow shutting down, minimizing and maximizing are missing on most open windows.
Can you do something about these problems
It's problematical that one can't communicate directly with Apple to resolve these problems
<Edited By Host>

1: I'm scrolling this page right now using the arrow keys.
2: Press the escape (esc) key to exit full-screen mode. Select Apple menu > Dock > Turn Hiding Off.
3: ???
4: That's because you downloaded an update for another model.
5: See 2.

Unhappy With Veterans United Lighthouse Program- Anyone know about breaking the agreement?

We started on the Veterans United Lighthouse program at the end of May, at that time, we had two of our three credit scores over the 600 mark and were told we only needed to gain 19 points on our credit score to be preapproved for a loan. When contacting them, we had planned on paying off some delinquent medical debt to help our score but they said not to touch it that all we needed to do is open one credit card account and that would probably do it for us... the lady suggested Wells Fargo for the card... and we were rejected and lost points on our credit score. We did find a card that approved us but then also saw another drop on our score. Anytime we call to try and get direction or answers to questions, she gives us conflicting advice... and now that our credit score fell she says "maybe you should pay down that medical debt"... this is what they told us not to touch when we began. It's very frustrating.We were supposed to at least be under contract and moving forward by now because we need to move to a different city for my husband's job in August but now she says it will take several more months... we are VERY unhappy with the service (or lack of service) we've gotten there and think it would just be better to handle our credit on our own because all she's done is give advice that caused it to fall. SO, here's my question... when we started the Lighthouse program, we signed an agreement that said something like "if you use the lighthouse program you agree to use us for your VA loan"- so now that we are very unhappy with the program, are we still bound to use them for a VA loan? I have read so many negative comments about Veterans United since I started myFICO message boards yesterday and this is very concerning for me. This form I signed was a digital, online form so I don't have a copy (I know, that was dumb of me to sign it- we were recommended to the program by a friend of ours who had a good experience so our guard was down a bit). ANY ADVICE?Current credit scores are now: 586, 602 & 583... rental houses are very expensive where we're moving to and we really NEED to buy but now it seems unatainable.

Revelate wrote:
Welcome to the forums! If you want to make gains in your score, my first and always recommendation is to do the following: 1) Post all your negatives and ask for help resolving them in the Rebuilding Your Credit forum, there may be some simple quick wins for getting them deleted.2) Post the whole darned enchilada in Understanding FICO Scoring: card limits and balances, loans, negatives, etc; this is for putting lipstick on the pig to optimize an instant in time pull. We're not FICO employees but this forum and one or two other places online are the next best thing when it comes to FICO optimization. LO's unfortunately often don't know what they're talking about when it comes to FICO scoring, though your LO was right the first time, don't touch those medical collections by simply paying them, if you can't get them deleted they will not help your credit score and might even bring it down further. The card advice, ugh, there's very few circumstances where that would have helped immediately and there's always a tradeoff involved with opening a new account when we're weighing potential advice on that front. I don't know anything about that particular program but hopefully someone will be able to give you better information on that. Thank you for the advice- I'll give it a try!

Proforma Invoice program ---delivery related with billing block on SO

Hi,
I need some help on Profoma Invoice--delivery related.
I have created a Sales order with Billing block, then created delivery and picking,handling but no PGI.
Now I am trying to create a Proforma invoice for delivery (before PGI ),
I can create the Proforma invoice manually using VF01 by selecting the document type and by delivery number input in the docs selected.
But I want to create the proforma for the above mentioned scenario using batch job, I have tried both RV60SBAT and SDBILLDL but both of them are not working.
Both the program are fetching delivery for proforma creation if PGI is done (Even though the billing block is set on Sales order)
or Billing block is not there on Sales order if PGI is not done.
Thanks and Regards,
Ananda

Hi,
The programs below are for the specified transactions below.
"SDBILLDL" program is for the transaction "VF04" which is for creating the Final invoice(Original Invoice) i.e. Billing due list.
Where as "RV60SBAT" is for the T.Code "VF06" which is for creating the invoice in background.
So these two programs will not create proforma invoices.
Incase if you have only proforma invoice not final invoice,then maintain this proforma invoice type in "VOV8" T.Code under order/delivery-related billing.thwn you can create Proforma invoice by using Vf04/VF06(By using these programs).
Regards,
Krishna.

For STO with billing how to take material in plant stock without cancelling excise duty

Hi,
Please suggest for STO with billing how to take material back in plant stock without cancelling excise duty.
Scenario is
Material transffered from manufacturing plant to depot,material is in transit now, but due to some reason material calls back to manufacturing plant.
Since the excise invoice is raised and material move out of factory client can not cancel excise invoice from legal point of view & client has to pay excise duty for the material movement.
Please suggest how to take back goods to manufacturing plant without cancelling excise invoice.
We have suggested client as there is no provision to take back goods to manufacturing plant without cancelling excise invoice
and to take back material to manufacturing plant stock they have to cancel excise invoice and other related documents.
But client is asking for another options.So requesting you to please suggest any alternative ways for same.
Thanks,
Amit

client can not cancel excise invoice from legal point of view & client has to pay excise duty for the material movement
I don't think, there is a statutory rule which says, manufacturer should not cancel the excise invoice generated on their Depot plant. Justification can very well be given to Excise authorities and hence, ask your client to follow the normal process by treating this as Depot returns.
G. Lakshmipathi

Error while creating the sales order with billing reference

hi alll
i am getting error while creating the sales order with billing reference.The line items are coming in grey.I am not able to change the items as well as the quantity field.Can u guide me
cheers
shalsa007........

Dear SAP SD 007
I can confidently tell that an enhancement or an user exit has been applied in your scenario
You have to check that
Normally when creating a sales order with respect or referring billing documents the qty will be in editable mode and it is standard problem
Your people has solved the standard problem by enhancement
Usually OR--LF-PGI----F2 (SAY THE QTY IS 25 UNITS)
Now you are creating returns order with reference to F2 in the return order type Re there is a standard issue that user can edit the qty to 30 from the original 25
To solve this only your people have used userexit
Line items and qty greyed out means definately there is some enhancement or user exit applied
You have to check that
Regards
Raja

Problem with billing date at closed period

Hi
We have a problem with billing date in transaction . Previously we could set up different (earlier) billing date than the actual posting period and now it is not working. We receive an error message that the posting period is closed ) .
I attached an example invoice which we managed to post and where you can see what Iu2019m thinking about, parking number: 1024337, BILLING DOCUMENT: 841835. In this case the billing date was at 30.11.2007, but the posting in 15.07.2008 and we managed to post.
Pls help that issue
yps

hi,
it is due to posting period closed for the month of 07/2008.
u need to open posting during that period.
Regards,
Greeshma

Service Contracts with billing plan not updating debit memo request in ECC

For service contracts with billing plan, we cancel the line items and set the user status at header to "cancelled" and also set the cancellation date (under Cancellation Tab) at the header as well as item level which delete all items in the DMR in ECC (which are not yet billed). When we do this, it works perfect for most of the time and in some cases DMR items are not updated in ECC and it is billing. When I checked in CRM, the billing plan items are updated based on the cancellation date.
Experts appreciate your help on this issue.
Thanks,
George.

This is resolved by the note 1008663

Delivery type LR cannot be invoiced with billing type RE?

Hi,
I am refering below flow to create an return order, but face an error when creating credit billing document:
ret sale order(RE)-ret delivery(LR)-post goods receipt(stock will be restored in corresponding storage loc)---credit for return(RE)
Error msg: " Delivery type LR cannot be invoiced with billing type RE;
Check the table entries for the copying control of billing
documents and add the missing entries as necessary.
Make the appropriate settings in Customizing if you have
the authorization to do so."
So i guess i might need maintain corresponding copying control for 'delivery document to billing document'...As the source order type is LR, and target order type is RE...I checked SPRO and found there are below inputs needed. May i know what kind of data should be inputed normally??
"Copying requirements
Determ.export data
Assignment Number
Reference number"
Thank you very much!!

Hi
In standard SAP credit memo for sale returns with refrence to return order only. (RE). Thats why you are getting this error. If your requirement is to refer the delivery quantity for the credit memo then you can do any one of the following
1. Change the copy control setting for Return order to Credit memo.
    Go to VTFA transaction and select your return order type (RE) and Credit memo type (RE) and go to item category level and select your returns item category (REN) and change the billing quantity to 'D' -Delivery quantity.
    Now create your credit note with reference to your returns sale order. (not delivery). Onlly delivered quantity will be copied to the credit memo.
2. If you want to create return credit memo with reference to your return delivery then follow the first two guy's reply. Also you have to do one more setting at your return order document type (RE).
   Go to VOV8 and enter ur return order type and go to details then enter the return credit memo type in the delivery related billing field. (FKARV) in the billing section.
Regards
Shiva

Advice on Retina Display buy after unhappiness with 13" MBP

i am hoping to buy a new retina display macbook pro soon and would like to only get a 13" sized model but i was extremely unhappy with the performance of my 2009 13" which will be out of applecare warranty in about two months.
is there any way to get a handle on "how high" i have to go with my purchase and what to focus upon? i mean, i understand that i want to get as many cores as possible and that i want to get as fast a processor as possible and that the independent graphics card is on the 15" and not on the 13" but i really don't work a lot on my laptop all that much or all that intensively. OTOH, the current lappy is not so happy for some reason.
i have adobe creative suites 5.5 on my 2006 mac pro and i have parallels 8 and some CAD software that i need to use in windows on the mac pro but i really, really don't do a lot of work with my laptop and have still been quite unhappy despite putting a full 8 GB in this machine about a year or a year and a half into buying it.
is there a way to make an intelligent decision on where to spend my money on a new machine without being totally paranoid and thinking i have to buy the top of the line 15" with respect to all of the above options (and spending 3K on a machine i don't use very intensively)? i mean, i may go to a conference once every two years and want to work in CAD in parallels but other than that i am almost strictly on the Mac Pro for anything moderately intense.
fwiw, i would like to go with the retina display as it is the most current technology.
TIA

Hardware does fail occasionally, but part of why I would take mine to an Apple Store would be for an opinion on whether the problem was hareware or software. Since it has been less than a year since your bought your MBP-R, it is still under warranty, just not eligible for free phone assistance. If you have neither an Apple Store nor a trusted repair facility available to you, that will make it tougher.
Do I understand you to say this only happens after it has been asleep for a longish time? You can keep it from happening by waking it up sooner or by shutting down when you expect to be away for a longer time? I'm not sure what that tells us, but it in interesting.
Do you by any chance have a bootable copy of your system on an external disk? Preferrably one that was made before you started experiencing the symptoms. If so, does the MBP-R present the same symptoms when booted from that copy?

Unhappy with bill

Similar Messages

Maybe you are looking for