Update bb torch 9810

Can I update my bb torch 9810 to os10 and if I can then pls say me how to do it thanks

No, it can't be done. Only phones that ship with OS 10 (aka BB10) will run it. The Torch 9810 supports OS 7.1. at this time and nothing higher.
Cheers.
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How to update my Torch 9810?

I am currently on 7.0.0.261 (B1346) with no attached carrier. I see "no updates available" option when I try to update. Help?

you have to update manually
Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
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OS update problem with BB Torch 9810

Hi there
I've got a problem with my BB device. It is Torch 9810 and recently a software patch has been applied ( version 7.0.0 bundle 1465 to bundle 2406 ). After the upgrade though BB device doesn't work properly, its screen freezes, some applications ( GPS in particular ) does not work, virtual keyboard sensitivity is poor etc. Hence I need to roll back to the previous version of software however rollback option on device is disabled. I can't roll back to the previous version using desktop software either.
Please advice how to resolve the issue or provide me with a link where I can find previous OS version i.e. 7.0.0 bundle 1465.
Regards,
Krum Garkov

Hi kgarkov and welcome to the BlackBerry Support Community Forums!
Plug your BlackBerry® smartphone into your PC and go to www.blackberry.com/update. When prompted to do the update, click on View Other Versions to choose an older version of software to install.
Thanks
-CptS
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Blackberry torch 9810 wont start after blackberry protect updated

got alert for blackberry protect update and installed up and went to reboot now . now my blackberry torch 9810 acts like it is restarting and will not come back on. need help asap!!!
Solved!
Go to Solution.

Are you able to restart your device in safe mode as shown in KB17877?
I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
If that is case, remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
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No audio/sound on Blackberry Torch 9810 since performing software update to 7.1.0 bundle 1149

Hello,
Please can someone help me. I recently performed a software update on my Blackberry Torch 9810 to version 7.1.0. (Bundle 1149). The update was successful, however since performing the update all audio on my phone has stopped working, in that ringtones, alarms, message notifiers have ceased to work. I can make calls and can hear people on the other end of the phone, my handset also still vibrates, it has just lost all audio output.
My phone's profile is set to 'normal' and I do not have the 'silent' or 'all alerts off' functions selected. I also have not dropped or damaged my phone and it has not received any water damage.
I've tried restarting my handset on several occasions and have performed battery pulls/removing and replacing the battery and still no joy!
I have tried to downgrade my software to the previous version, however my handset does not allow a downgrade function.
Please, please can someone help, as I am at a total loss as to what to do?!?!?
Many thanks in advance,
Emma

Take a look at the following.....
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB19915&sliceId=2&cm...
After show other versions, you can downgrade if you see the earlier version. Or, you may want to just reinstall the latest version.
It sounds like you did the update OTA on the BlackBerry handset. That is generally a bad idea right now. Certainly it will improve in the future, but nowadays many people have troubles.
- Ira

I am very disappointed with my BlackBerry Torch 9810.

I've been using BlackBerry phones since the past three years. I've used BlackBerry Curve 8520, BlackBerry Bold 2 and now, I've purchased Torch 9810.
I purchased it on 21st of August, 2012. Not even 10 days since I bought it, it started to hang. I had to remove my battery and put it in again. I've been doing this everyday, now.
It happens especially when I start the music player. The phone hangs.
What am I supposed to do?
Please help.

You need to upgrade to the latest available OS v7.1, there is a big difference.
Connect to your PC and run the BlackBerry Desktop Software. If you are given a notice to upgrade, cancel that, and FIRST do a complete backup of your device.
Then, proceed with the upgrade.
If you don't receive an upgrade notice, that means your mobile provider, Reliance, has not yet released it, but there are other upgrade routes. Post back, if needed.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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OS7 browser problems on Torch 9810 (incl. dead touchscreen and migrating cursor)

The browser on the Torch 9810 has two interrelated problems. On certain mobile sites -- The New York Times in particular -- one will suddenly be unable to use the touchscreen to tap open links and the cursor will remain constantly visible, slowly migrating upwards without any input from the trackpad. This usually happens right after the first time one opens a link on the sites in question.
Also, certain sites -- again, the NY TImes, and also ESPN -- display what seems to be generic mobile sites much different from the versions that one sees on, e.g., the 9800. I imagine that this is because the sites do not recognize the 9810 browser's user agent string.
The first problem with the dead touchscreen and migrating cursor seems to be OS related, while the second one, I would guess, would seem to require mobile web site adminstrators or the like being made aware of the new user agent string.
I have the 9810 on AT&T. An update from the shipping OS (7.0.0.261) to the most recent OS I'm aware of (7.0.0.336) did nothing to resolve the first problem.
I'm hopeful that RIM will promptly address these problems.

Thanks for your response. I have already written the NY Times webmaster re: the user agent string. That site had a similar, but less annoying problem when the 9800 came out -- it recognized the 9800 as an iPhone. Presumably, they will address it. (I would not presume to tell the New York Times that it needs to be "more professional," however, unless you would presume to tell Le Monde that it needs to be "more professional." )
I'm not at all sure, though, that the sudden lack of touchscreen response and permanent/drifting cursor problem that occurs after clicking on a link is the website's fault. In all cases, the generic mobile website is simply the same version that would be encountered if one visited the site on a dumbphone. A smartphone should not react this way when being dumped over to the "dumbphone" site.
While it may be the website's fault for not being able to adequately handle a new user agent string, and consequently dumping one over to the dumbphone site version, I would think it is RIM's fault for not designing the browser so that it would not react this way on such a dumbphone site.

MIDlet-missing on torch 9810

Hi there
I have a BB torch 9810, every time I try to download bb application world from the bb website, I get a MIDlet-name missing message. I have tried rebooting, I cannot reinstall/update OS because my service provider does not allow me to. Please advise on how to solve the problem

Hey Rodneyr,
Welcome to the BlackBerry® Support Community Forums.
We would suggest removing BlackBerry App World and then reinstall and test.
1. Go to options.
2. Select Device.
3. Select Application Management.
4. Highlight BlackBerry App World.
5. Press the Menu key and choose Delete.
6. Reboot and visit www.blackBerry.com/appworld.
Thanks.
-HB
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App Error 204 - Reset' (BB Torch 9810)

Helloo..
I have been trying to resolve this error but no luck
There's an error 'App Error 204 - Reset' appearing with whole white screen all of a sudden. I cannot access my phone as I click on Reset it reboots automatically and then shows the same error screen. I have restarted several times, taken out the battery and even rebooted (alt+ctrl+del) but no use.
Please help me out the phone has stopped working and i'm not sure what the reason is. I don't remember my pin but i can provide you with my cell model number - Blackberry Torch 9810.
Please please

Hi and Welcome to the Community!
I've never seen a 204, and find no documentation about it. So, I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem with Desktop sync with Torch 9810

I recently acquired a Torch 9810 (upgrading from a Curve 8900).
Sometimes, when I try to sync the Torch using my Macintosh (OS 10.6.8) I have the following problems:
1. When backing up calendars the desktop software warns me that if I continue 487 entries will be deleted on my desktop computer. But I have the Blackberry and my Mac iCal program set so as not to delete old files. There seems not to be an option just to update the Blackberry and leave my desktop computer alone. The choice seems simply to sync or not to sync. How can I ask Blackberry Desktop to modify my handheld device ONLY?
2. If I try to cancel a "sync" functions, sometimes the program just hangs, then I have to use "Force Quit."
3. Then when I reconnect the Blackberry the Mac OS tells me the Blackberry memory is corrupted and I should re-format the disk.
I did not have this problem with my Curve 8900. What is happening? How can I prevent this from happening again?
Eric

hello,
there is an article in the public knowledge base :
http://www.blackberry.com/btsc/KB14924
"Error Encountered 0x8004FD2B, Check Documentation"
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Morningstar mobile app on Torch 9810

After over a month of callikng Morningstar.com, they finally admit that they will NOT be attempting to fix their mobile app for the Torch 9810. They claim it's an OS 7 problem with RIM.
HELP! I'm a stockbroker, and rely heavily on that mobile app to track my clients' positions.
Problems: Can get market quote. Cannot log on. Get a "connection failed" message. If I can log on (rarely) I get one stock quote, then it freezes. Portfolios's columns do not line up with ticker symbols.
I have deleted, reinstalled, and rebooted 4 separate times, so please don't suggest that. Can anyone at RIM help, please?
Don't make me get an iPhone!

Hi and Welcome to the Community!
First off -- to set your expectation re your question for help from RIM. This site has nothing to do with any formal support from, escalation to, nor communication with RIM for any purpose whatsoever. This site is a user-to-user community of volunteers who try and help each other out as best they can. So, the answer to that question is no -- not by virtue of posting here.
The responsibility for apps rests with the app developers...it is fascinating that Morningstar has chosen to blame OS7...sorry, but I sense an "excuse" rather than any rational reasons in that. There are tons of apps that have all been ported to OS7 just fine...
In any event, for your situation, your only option would I guess to be to fall back to an OS level that the app indeed is compatible. Before you pursue that, though, get Morningstar to tell you the EXACT OS levels (4 octets) that you need in order to ensure proper compatibility with their app. Then, you can seek those out and install them to your BB via this process:
Before you start, you may want to be sure you have a solid backup from which to restore (just in case)...refer to this:
http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/Backup-the-data-on-your-Blac...
Also, if you are on BES, you will need to work with your BES admins for everything...they may or may not allow certain OS levels, and you need to ensure that your BB re-activates properly to BES.
Atthetopofeachdeviceforum, thereshouldbesome "sticky" threadsthatdiscusstheOSlevelsavailableformanymodels. Iftheyincludeyourmodel, thenpleaseusethoseasreferenceasyouproceed. Otherwise, youwillhavetodigthroughtheofficialdownloadportalforOSpackagesforyourmodel:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Torch 9810 WIFI defect

Hi,
I am posting to seek solutions to my Blackberry Torch 9810 WIFI connectivity problem. I am a customer based in Malaysia; my carrier is DIGI. Software Version is 7.0 Bundle 1345 (v7.0.0.261, Platform 5.0.0.464).
My Blackberry Torch 9810 WIFI has never worked since I bought it. I have tried to connect it to my home wifi network and other major Public hotspot but none of them worked. However, when I checked the wifi status of my phone, it said my phone is connected to the wifi, with the wifi signal on but without Blackberry icon next to it.
Thank you.
Kind Regards,
Samantha Ng
Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then should contact your mobile service provider for formal support...indeed, there are a few reports in the world of some carriers blocking BIS access via WiFi and forcing their customers to use only their mobile data network for BIS-level services.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Picture Restore on Dead Blackberry Torch 9810

I would REALLY appreciate if someone could help me out. I have tried everything but I can not get my BB to power up. I have no idea why the phone stopped working. I plugged it in last night and BB Protect did a backup early this morning at 1:23 am EST. When I woke up this morning the phone would not power up. We tried different batteries. No change. There is no SD drive on it so it is not restorable in that way. I can not connect wirelessly from my service provider to be able to send updates, etc. I have used BB Protect and so I have my contacts etc. However, I really need to get my pics. I recently traveled to Kauai. I saved up 2 yrs for the trip and the pics on my phone are priceless to me. Is there anything that can be done to restore them??? I would be so grateful!
Can anyone help me?!!! PLEASE!!!

Hi babamaz,
Welcome to the BlackBerry Support Community.
To rule out any possible software issue with your BlackBerry® Torch™ 9810 smartphone that could be causing the screen to not display, please try the steps in one of the following KB articles.
If you are using a Windows® computer, please try: http://bbry.lv/GI9beY
If you are using a Mac, please try: http://bbry.lv/J0UN1U
Hope this helps.
-FS
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Torch 9810 keeps restarting itself all the time

My bbtorch 9810 keeps turning itself off and was just wondering if any one could help its had the latest sofware update as it was doing it before I had the update

Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Torch/torch-9810/m-p/2642207#nobanner
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Ebook Reader for BB Torch 9810

Please recommend best ebook Reader for BB Torch 9810?

Hi,
Trackpad has nothing to do with any of the applications installed or microsd card. My first recommendation is, if it still in warranty get it replaced, as it is related to BB manufaturing problem itself. Otherwise try to update it through Desktop Software, if there is any new update available.

Update bb torch 9810

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