Upgrading in the Edge Up program

If I am part of the Edge Up program and have paid off 50% of my phone and want to upgrade, do I have to pay full price for the new phone?

    That's a great question klanger! Once you have 50% of your phone paid off in our Edge Program, you and Edge Up to a brand new device. This means that you can trade in your current device in good working order and start a new Edge Agreement for the new phone that you want. You can check out all the details under the FAQ section right here: http://vz.to/1dLcctE
RuthW_VZW
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Similar Messages

  • I just upgraded to the Edge program, do I need to turn in my old phone that I purchased a year ago, or can I trade it in for credit towards my new device?

    I just upgraded to the Edge program, do I need to turn in my old phone that I purchase?
    Im confused because I got my new phone in the mail, and the instructions say to return my old phone, which I did not receive under the Edge program.

    alexakutlik wrote:
    Yes I did an early upgrade through Edge, had 8 months left on my contract. My old phone was a subsidized upgrade.
    Then yes you have to send the phone back.

  • I'm no longer eligible to upgrade to the Edge plan now for 6 months???

    I made a partial payment of $200 on a past due account on a Friday night, I have 6 smartphones on 12 GB plan.  Financial Services is closed over weekend, I'm a pro at that by now, and I decided to wait until Monday.  On Monday, my phones were already shut off. I called immediately and paid the remainder of the past due and explained that it was my fault for not contacting them sooner. They pretty much dismissed my reason, charged me the additional $90 reconnection fee, and restored services.  
    Three days later, I'm in Verizon and wanting to upgrade 2 of the lines to the new Edge plan and buy 2 iPhone 5c's.  All's good and then, NO! YOU CAN"T DO THAT!!!??? What? Why?
    Your lines were temporarily interrupted and you are no longer eligible for upgrade to the EDGE plan for 6 months. I asked them to reconsider this as I have no history of service interruptions and good payment history.  They say there's nothing they can do for me, sorry. 
    I talk to AT&T about the new plans they offer and they're more than happy to set me up with 2 lines of service, bill credits, etc. so I call Verizon to see if there is any way to avoid me dropping accounts as they come due. They act surprised that I would consider switching carriers, but I explained I'm paying too much per month and it's not like it's appreciated anyway.  I'm willing to stay with Verizon, but just wanted to switch plans to save a little bit of money. 
    I'm not asking for much, maybe a free pass on failing to set up a payment arrangement, but nothing else.  They're unwilling to work with me and now I'm going to have to keep switching carriers as the contracts expire.  And all because they can't pretend to work with me. 
    Is it just me? Am I being unfair of the situation? 
    Thanks for letting me rant!

    Well, I've resolved the problem, kinda.
    I uninstalled Flash CS5 and AE CS5 last night, then reinstalled them. I then opened one of the AE files with the "junk" SWF in it, and nothing had changed.
    I then tried to import one of the questionalbe SWFs into AE on another machine and the same problem. But I could import a SWF made on that machine into AE (running on that system).
    Then I brought that SWF back to my system, and was able to successfully imported it into AE. I then imported one of the questionable SWFs made before the software reinstall, and got the 72px black square. So I opened the FLA made a new SWF and happened to move it to the desktop. I was able to successfully import that SWF.
    This is where it gets weird. I then made a new SWF and left it in the local folder with the FLA and tried to import it. black box again. I then drag-copied that SWF back to the desktop and I was able to import that.
    So at the moment, it seems to have something to do with the location of the SWF in relation to the AE file? That's the best that I can figure at the moment. Though I'm not sure why this would, or should, be a factor. I wish I had tried this before doing all the software uninstall/reinstalls… but I never would have thought that it could have been an issue.
    Thanks again for your prompt input yesterday.

  • Why am I being charged for the Edge program

    I recently went into a Verizon Wireless store to get some questions answered about my account and upgrade eligibility. Both my husbands and my phone were having issues and we needed to upgrade or find some other options. We began to speak with an employee at the store and were told we could upgrade to the Edge program so we could receive new phones and not wait another 5 months to our upgrade date. My phone would make random calls, text people out of nowhere, and my husbands would randomly shut down or end calls, as well as his screen was cracked. The employee stated that we could upgrade to the edge program and all we needed to do was send in an iPhone (the phone brand we were using). He said we would either need to get the screen replaced on my husbands phone as well as take my phone to apple to get it diagnosed and get that problem fixed. It sounded like an excellent deal and we asked if we could just buy a good used phone from a used website and send those phones in instead of going through the trouble of getting our current phones fixed to send in. The employee stated that as long as the screens weren't cracked and they were an iPhone 4 or higher then we would be fine. So we bought two used iPhone 4's that were in excellent condition and had no mechanical issues. We sold the phones we had to offset the cost to purchase the two used ones. We got signed up for our new edge program and sent in the two used iPhones. After a few months we received our Verizon bill and it was over $900! We called customer service and they began to tell us that our phones were broke and didn't pass the mechanical performance test so we were charged a fee. So we not only had to pay for those two used phones to send in and pay for our new phones, we are now being charged a $750 fee for these phone being so called broke? We were told that because we broke the edge contract there is no way to get a refund for this fee and have to pay it! This is the most RIDICULOUS thing I have ever heard of and is about to cause a huge appeal to this situation. I will be getting an attorney and am looking for any others who have had issues with the Edge program or similar problems. I will be filing suit against Verizon Wireless for this issue and if we get enough people with similar problems with the Edge program, then we will file a Class Action Lawsuit against Verizon Wireless to get the money back that they have stolen from us, the customers. We will also file for Verizon Wireless to pay for personal loss and harm these fee's have caused. Please reply to this thread and if you have the same problems then we will add you onto the Class Action Lawsuit so you can get back what you have lost or are losing. Thank you. Verizon Wireless Customer Support

    Sounds like you Early Edged before finishing your contract.  So Verizon told you you could turn in just any iPhone for the Edge program?  I always thought you had to turn in the phone that you had not finished paying for yet, the one under contract.

  • Anyone know how to get out of the edge program?

    I dropped my old phone in the toilet and it was not time for an upgrade. Therefore, I went to the get a phone under the Edge Program. I specifically asked the rep at the store if I could go back to two year contract after I paid off the 50% of the program and he said yes. I hate this program. I only did it because I needed a phone and was not due an upgrade.  Now I understand that the only way I can get out of the Edge Program is to pay off the entire balance of the phone...which is outrageous. I no longer want to pay monthly installments. I want to pay a one time 2-year upgrade fee and start a new contract. It is my understanding my only choice is to pay off the entire edge or return the phone to Edge up. Problem is my phone has a small crack that I didn't realize was there until my son told me about it.  If you look at the phone normal you don't see it but if you look at it from an angle you can see the crack.
    I only want to get out of Edge. I will have paid off 50% by January and want to go back to a normal 2-year agreement...but I do not want to return the phone although I will if I have to, that is if they will take it back with a crack.  Otherwise, I would need to pay the insurance to get a new phone and then turn it in. This still cost me money. I am contemplating just paying off the rest of the balance and then maybe it will say I can get a new two-year contract, like it does for the other phones on my account.
    I have been a verizon customer way back when it was called Bell Atlantic Mobile and you would think they could do something for me since I have been a good customer all these years.  I don't want to leave because I have four other phones and a tablet with Verizon but I will if I have too. I would obviously go to AT&T. 
    Does anyone, maybe a verizon rep, have any options for me?

    rellis64 wrote:
    ... I only want to get out of Edge. I will have paid off 50% by January and want to go back to a normal 2-year agreement...but I do not want to return the phone although I will if I have to, that is if they will take it back with a crack. 
    Does anyone, maybe a verizon rep, have any options for me?
    I'm not a Verizon rep, just another customer like you. EDGE is a payment plan, or Rent to Own, or a lease program if you intend to keep upgrading.  If you want off the EDGE program, you can pay off the total balance due on the phone and keep it, and then you can start a new two year contract with a different phone. 
    In order to return the phone at the 50% point, and be done with EDGE, the phone has to be in good working condition.  The crack means it's not in good condition, so you will be charged the full price, whether you plan to EDGE up or go contract.  Either way, you'll end up paying for the EDGE phone, over time or in a lump sum.  It was one way to get a new phone when you were not eligible for the discounted price on your previous phone, but you need to fulfill that obligation before you can get another discounted phone.
    Do you want a new phone/different phone?  Look at eBay or swappa, or check with your friends who may have something you can borrow.  Or simply keep using the EDGE phone until it's paid for, then look at options at that time.

  • Getting out of the Edge program

    We were talked into getting onto the Edge program when we upgraded our phones.  Normally we just purchase the phone and then wait two years to get another.  The salesman told us that this would eventually save us money.  That has not been the case and this is the worst program for people that keep their phones.  I believe we were misled and I am disappointed.  Verizon has always behaved better than AT&T and this just puts the company in the same boat.  My question is this - How do we get out of it?

    MMGettler wrote:
    We were talked into getting onto the Edge program when we upgraded our phones.  Normally we just purchase the phone and then wait two years to get another.  The salesman told us that this would eventually save us money.  That has not been the case and this is the worst program for people that keep their phones.  I believe we were misled and I am disappointed.  Verizon has always behaved better than AT&T and this just puts the company in the same boat.  My question is this - How do we get out of it?
    The Edge program can save you money. For some others it's doesn't. when you state you "purchase" a phone and wait 2 years. I assume you mean you get a subsidized discount and then sign a 2 year contract. You do realize that's not paying full price for a phone. The Edge program is CLEARLY stated on the website. Before agreeing to anything one should be an educated consumer.
    If your past your 14 day return time to get out of the Edge program you must pay off the remaining cost of the phones. Exactly how were you mislead? You take the full price cost of a phone divided that by 20 payments. That's your Edge payment. You get either a $10 discount per line for data plans under 10 GB and a $25 discount per line for data plans 10 GB or higher.
    Let's take look at subsidized vs Edge. Take  a LG G3
    Subsidized - $200 plus $30 upgrade fee = $230 plus taxes. So around $250 total
    Edge with 10 GB data plan $600 plus taxes is around $650. $25 Edge discount for 20 months = $500. $650-$500=$150
    So clearly the Edge plan is cheaper in the long run. Also if you keep the phone for 24 months like contract then the last 4 months you get a $25 month2month discount for another $100 so the total cost of the phone for 24 months is $50 vs $250 for a 2 year contract. This also doesn't take into account your taxes/fees are cheaper each month too. Ours is $1.75 a month over 24 months that's $42 thus bringing the cost of the phone down to $8 or less. With less than 10 data plan then Edge is not as attractive unless you like to upgrade yearly.

  • Did you know the tablets are now available with the Edge program?

    While tablets are now able to be purchased with the Edge, the Device Payment Plan has been discontinued. So, if you want to pay over 12 months, to keep unlimited data, you are out of luck. Either full price, or lose it and use Edge.
    Just another way for Verizon to get rid of unlimited.

    I would check again. The problem is when you went to a corporate store and that is the only way to get it. The stores were telling customers that Verizon's device payment plan was only for tablets.
    That is the first lie on their parts. The second thing the store would tell customers that if you used the plan you would still lose unlimited data, lie two.
    You could not grandfather in a plan such as the device payment plan. Grandfathered to whom? Those who already choose it and are on it?  Those who got grandfathered in how? Maybe a wrong choice of word in your post.
    Like Ann154 the plan is still showing on the Verizon wireless site.
    I also called my former account executive at Verizon and he said he knew of no discontinuance of the program.
    So unless you have advance information via working for Verizon wireless I would wait for the news release.
    In your case I would go to a corporate store and insist on them honoring the Device Payment Plan. Maybe mention your attorney, or a state regulatory agency etc.
    Good Luck

  • Have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone

    have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone user for years.I was right! Or so I thought.... The Note 3 has been horrible. I am on my second phone(replaced it under warranty) and it still freezes, shuts off on its own, and will not come back on for long periods of time. Having had enough, I decided to EDGE Up to another device. On March 16th I tried to edge up my device online but was unable to. I immediately called to figure out what the problem was. Back in October I had a mix up in my billing where I had set up a payment. It was not done properly by customer service and as a result my line was cut off. I called the EXACT day it went off, filed a complaint about the lack of follow through for my arranged payment, and thought I had it straightened out as the payment was made that same day. That incident, although it was a Verizon error, caused my Edge Contract to be "hotlined". I spent an hour on the phone on March 16th clearing the whole mess up. When the conversation ended, the Verizon representative admitted it was a Verizon error, documented everything, and then told me she was filing a release for the hotline hold that would take a couple of days. Her name was Linda and I stupidly trusted what she said.
    The days passed as I prepared to have a major foot surgery and to get my classroom straight before I would be out recovering for 3 weeks. All the time, my Samsung continued to glitch out like it has since I got it! While sitting on the couch recovering, I decided to deal with the phone issue again and EDGE UP. I figured 10 days latter, Linda would have taken care of the issue. Unfortunately, I faced the same problem and was told it was not eligible to edge up at this time. BACK on the phone again, 2 supervisors, 3 customer service reps. ( JOE from New York being the rudest customer service rep. I have EVER worked with) and 4 frustrating HOURS latter, Jason, the equally rude supervisor from Rochester, New York, informed me that Linda gave me BAD information, there was NOTHING he could do, and I am NOT eligible until April 14th!!!!! The WORST experience I have EVER had with a company. They were completely inept, rude, and not concerned about my time, my frustration, or the problems I was facing with their product in the LEAST. I have 4 LINES on Verizon that I am going to talk to Sprint about buying out. It was a horrible experience, and I can NOT believe I have no recourse or anyone to talk to....

    Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
    I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

  • Why in September when I purchased a through the Edge program with the $5.00 insurance/protection plan (that the sales associate handling the purchase on the phone recommended), is no longer valid?!  2 months after getting the Edge device, I go to make a c

    Where is the insurance and original Edge Agreement from September?  No one in Verizon knows. I purchased (rented) a Galaxy S4 through the Edge program, with the $5.00 insurance/protection plan (that the sales associate handling the purchase on the phone recommended),which is no longer valid!  2 months after getting the Edge device, I go to make a claim and Asurion will not honor it because I am not covered; however, all the order confirmation receipts emailed and physically sent with the device show the addition of insurance when I signed up for the Edge program.  According to Verizon (via live chat with 'Nicole'), this $5 protection plan no longer exists and the order numbers I have on my paperwork (multiple documents) are invalid in the Verizon system.  For over a week, I have spent more than 10 hours on the phone, live chat and in the store trying to get some sort of resolution and the customer service reps just put me on hold or promise to "call me back within 30 minutes after they speak to a supervisor" and (surprise!) they never return my call.  Or they send me to the store to show proof of my documents, but then those associates cannot help either.  Also, the 'Edge Agreement' in my profile has the wrong device (and serial #), wrong payment amounts and no mention of the 'consumer protection plan'  on it, which is listed on the order confirmation sent via email and with the actual Edge device on September 23.  Obviously, there was some sort of glitch or mistake on Verizon's part, but NO ONE WILL EVEN TRY TO ACCEPT THAT FACT!  WHY WON'T ANYONE GET BACK TO ME WITH SOME SORT OF EXPLANATION FOR ANY OF THIS?!  Is it typical for Verizon to do away with a service (i.e., $5.00/month protection) and not inform the customer of this?  And is it company policy to be as unhelpful as possible to a paying customer who needs assistance when there is cleary something wrong on your end?  And finally, am I really suppose to believe that Verizon customer service has no email addresses or fax machines so a customer can send you proof of what is on the receipt you sent and that I have to take more of my time to go to the actual store?!  Finally, does anyone at Verizon even read these messages or even give a F@#k about the customer as long as they keep making money?! 

    RLites22,
    I can understand your concern about the insurance you have on the line. I want to make sure that I put a fresh pair of eyes on your account to find out exactly what is going on. I did send you a Direct Message. Can you please respond back to me in the direct message so we can go over the account specifics. I really hope to hear back from you soon.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • Has anyone been denied the edge program by sales after CSR states approval?

    I have been a customer a decade. Even before it was called Verizon. Due to my latest events with CSR, the ELMIRA NY STORE(swore I'd never return- dishonest used car salesman attitude, do not like educated customers on Verizon policies-caught in lying, witnessed taking advantage of the young and elderly, practice illegal sales tactics, in need of moral and ethics training) I am considering switching to AT&T or purchasing unlocked phones and using different approach to cell communication. Looking into BOOST. That is how disappointed and frustrated with time wasted now up to 15 hours and counting. Also money spent on a service $40,000/10yrs approx including not honored rebates, equipment, fees and taxes. If you compare to EUROPE ask yourself why is it so expensive and different here? Cell service should be affordable for all and not a small car payment!!!
    I am trying to order the Sony tablet thru the edge program. here is the letter I sent to correspondence. I apologize it is rough but was in a hurry and very annoyed with verizon's lack of fluid customer service. Along with the degrration of CSR management policies, sales pushy dishonesty lack of "say what you mean and mean what you say" attitude of store employees. I find the CSR department full of inexperience employees and frustrated seasoned ones. Most CSR honestly try to help or don't know how to help and ask for assistance. But the problem is obvious there is NO CUSTOMER SATIFACTION in the company anymore. As of late I am treated like cattle with no resolution to issues except at my expense. Due to current issues with my Multiple Scolerosis and failure of responsive equipment(touch screens) Verizon has fallen short. In the past they have been more then helpful in obtaining disability supportive equipment. Now I can't obtain without paying $380.00 termination fee and going to AT&T!!! Seriously what is wrong with this picture? I also have four lines for family. It appears that management does not care about resolution. Only bait and switch mentality by the "call back within 24-48 hour" that never occurs. No wonder CSR hold time is in excess of 30 min. One issue call takes 1-3 hours of my time with 50/50 chance of correct, honest resolution.
    Here is the latest letter sent:
    I am writing this email due to my attempt to find a solution to a problem with a device and my Multiple Sclerosis. The 15 day policy regarding equipment exchange should be flexible for persons with disabilities. Six out of eight reps that I was transferred to went above and beyond to identify the situation, take corrective action for a solution. With the exception of two persons. The manager which denied permission to exchange tablet for cell phone and Scott. Scott is in Sales, (removed) would not transfer me to a supervisor for assistance and further investigation on why I am not eligible for the edge program. After being transferred to him to place order and activate the edge program. Which I was told numerous times that I am eligible for if I opened a new line.
    He was the third rep spoken to today and eleventh rep in total and the worst regarding problem solving. I guess I was not worth a commission so therefore I get no investment of his time and energy or concern. Which is exactly how he sounded. Whatever happened to VIP customer appreciation?
    My second call regarding this tablet started on Monday at 10:30 pm approx. long story short I placed the order for the Sony tablet and upon finalization of sale was informed that I did not qualify for edge due to note on account. After that  and three reps at 1:45 am transferred to financial service department, which was closed I had no resolution.
    One week prior I had contacted CSR regarding exchange or the purchase of a tablet for line (removed). I received the phone during a MS flair up and thought it was not working correctly due to my fingers contact. So I did not exchange phone thinking it was me. Yes, the phone sat on my desk for at least a month before I initiated purchase of Sony tablet, due to my illness and inability to speak well.
    This phone is defective from the start. The microphone does not work and alarm cannot swipe “off” with my fingers. Due to the medical state of my finger tips it is impossible for me to know that it was not working because it was defective device and not me.
    A manager needed to be consulted, to give tech support rep permission, to replace phone with tablet, at my expense. I was to receive a call back the next day. I did not Thats when I called few days later on Monday, July 21 at 10:30pm.
    I was not trying to get a device for free. I only wist to place the Sony tablet for (removed) line instead of the phone at my expense. I am returning to college and need a tablet. Thats when I was informed that my request was denied by supervisor. No explanation, no call back. Afterwards I was transferred all over the place and to financial service department which was closed.
    So I called today and, once again, was told that I am eligible for tablet then transferred to Scott for completion of edge program and denied tablet sale. Also a logical explanation of why a new customer can get a tablet with no payment history and I cannot. I even asked if I bought one on Amazon could it be activated thru Verizon? He said, “No, it must be a verizon tablet.”
    Is there any solution besides my having to place a dummy device on line and not being able to get a tablet? I have been informed about edge program and no where did I see  upon sales discretion. Can I please get the tablet, which I can use stylus for during flair ups? Or since I live in a non coverage area do I cancel all lines of service and go thru AT&T to get one and use for cell provider? I don't understand why this is an issues when it hasn't in the past. My only concern is trying to get a device that can support my disabilities and maintaining service with Verizon which I like very much, all these years.
    Unsatisfied and disappointed with service.
    Private info removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

    Yes, you are always eligible for Edge if you open up a new line and that is exactly what a CSR will tell you. There are certain conditions which must be met when the transaction actually starts, though. A credit check, for instance. If you fail to pass the credit check when attempting to enter into an Edge agreement that simply means you failed to qualify for Edge even though you are eligible to enter into an agreement. Being ELIGIBLE to enter into an agreement and QUALIFYING to enter into that agreement are 2 separate issues. Any current Verizon customer of 6 months or more and not currently under contract OR willing to open a new line of service is ELIGIBLE for Edge. Only those which pass the credit check would QUALIFY to enter into the agreement, though.
    A CSR does not perform a credit check on you when pointing out possible avenues for you to explore. That is ONLY done once you start the purchasing process, which would have been initiated by the sales associate. Once the sales associate runs the credit check, they are in posession of MORE information then the CSR which pointed you towards the Edge plan. The CSR has no way of knowing if you would pass all the requirements in order to enter into an Edge agreement, that is not going to prevent him from pointing out the Edge plan.
    Just like purchasing a car, a salesman will try to get you into a car and tell you about the financing available at the dealership. That does not mean you will qualify for the financing, though. If you fail to qualify for the financing, that does not mean the salesman was trying to mislead you when pointing out the financing options.

  • Offered the Edge program months ago, as a solution to reduce current bill, and compete with other providers. Offer no longer available till next year, then November, then October 2nd, now given confirmation number that can be looked up but not completed?

    Final offer is to just continue to pay $260/mo, and call back on October 2nd, as that is the date I can change my four lines to EDGE and save per month. The initial offer did not include a $25/line discount and required me to Upgrade my phones. I have four Iphone 5S model devices, sharing 10GB of data.
    Months ago that offer would just cost more per month and lacked a device to offer me. Later I saw an add that mentioned a $25/line discount for Edge. That would drop my bill $100/month! I asked about the plan again at that time. I was told that I was still eligible,but there was no way to keep my current phones, and work them into the Edge plan. Once the Iphone 6 was announced, I now had a phone that was an upgrade, and I was ready to take the offer. I was told at a store that the offers have no specific terms, and they must be taken when offered. They said I would qualify for another chance in November! I called CS and was told that my next Offer to take the plan would be October 2nd. I went online and at 3:01am EST to pre-order. My phones ship date was October 7th, and I was told that, I then qualified for the Edge, due to the date, but only one line could be activated that way and the rest needed to be done at a store. I was given a confirmation number. Due to glitches that night, I placed this order on my own computer and the customer service agent at the same time, (he was on with me for 3 hours) till one of us was successful. My computer gave me the confirmation number, but the number is a customer service generated confirmation number. Internet services cannot help me confirm the order, because the number is CS. CS cannot help because I did it online. My plan has not changed and going to a verizon store, after staying up all night to preorder, I was told that they have no idea if it went through or not, and to wait and see if my order arrives at home on the 7th. During the store managers "search" he asked for my password,number/username, secret questions, secret site picture (confirmed) last four of my social, kept my family and I in the store 40 min past closing time, answering nothing and leaving me concerned in my sleep deprived state. Calling CS after that, only told me to change my password and again, wait till October 7th, as neither CS or internet dept. are sure of what happened. Neither would actually put a supervisor on the phone, it disconnects while waiting. Has anyone else ever had this happen to them? I don't feel like its safe to go to the local verizon store. CS did not feel as though the managers actions were disciplinary other than to change my password immediately, to prevent unauthorized access. Who are you supposed to trust with your private information? who can you trust to get the truth? The only thing the run around has done is prevent me from pre-ordering from another provider. I was even told that if I did, and Verizon preorders also came on the 7th, that I would have to pay for them too. $35 restocking fee at minimum. 

    Yes, I am aware of the new phone costs being added back to the plan. My issue is not with the current iteration of the EDGE plan, but with the inconsistent instructions to implement the plan. So far no one can tell me what changes have been made, if any to my current plan. The status of the pre-order? Plus my security concerns have not yet been addressed.
    What they will offer, is the EDGE plan, plus specific dates of delivery, for any additional lines that I would like to order above and beyond my current 4 lines. Yet the status of those lines are still in limbo. That was the term they used. Why would I want to purchase additional phones and lines of service when they cannot find my original order. If those phones do arrive in October, they would add 4 more lines of service totaling 8 lines of EDGE. I am not sure why this cannot be fixed beyond, wait and see. I am currently testing out an Iphone 5S with T-mobile. So far I am getting similar signal quality, and they offer Wifi calling that will be enabled with a new iPhone 6, that needs to be taken into account with the comparison. I've read that Verizon will enable the feature mid 2015. Four Iphone Plus models would run me about $225/mo as the most expensive option, still saving me monthly. I know verizon has good service where I live, tmobile is unknown, and after being treated so poorly, I am looking into with the test phone.

  • Not able to install Logic on mac with OSX.  10.8.2. Error message: Logic Studio.mpkg cannot be opened as the power pc programs are no longer supported. I have logic studio 8 software purchased in 2007 and upgraded with logic studio 9 (purchased in 2009)

    After an earlier attempt to move Logic from my other mac (OSX 10.6.8) with the migration assistant to my new mac with OSX 10.8.2. I've re-started the whole start up process by erasing the hard drive from the new machine and build it up from scratch. After a new "out of the box" start, I decided to install LOGIC from my disks : starting with my 2007 package Logic Studio 8 and upgrading with my Logic 9 package from 2009. When trying to start to install 2008 I got the error message : Logic Studio.mpkg cannot be opened as the power pc programs are no longer supported.
    What does this mean? HOw do I get this working under 10.8.2 as it works flawlessly under OSX 10.6.8. For sure I didn't buy a new machine to have OSX 10.8.2 but I suspect this is the roadblock to installing my logic package.
    Help!

    Mark,
    Sorry...
    I completely lost the thread (I actually got confused between you and another poster on a another forum that was asking the same basic question) and somehow ended up thinking you were trying to install on a PPC Mac
    My apologies and please ingnore those parts of my last post relating to the PPC Macs...
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