Uploads failing regardless of configuration, support won't help, tech didn't show up...

I'm having issues with my own network running on Business Fios out of Pittsburgh PA. I've done all the troubleshooting I can, and it seems that even when I have a laptop connected with my static IP DIRECTLY to their ONT, uploads lock up, and reset. I've tried FTP uploads to our hosted web server, and the FTP logs show that the connection was dropped and started over again, constantly. This happens with any upload, while connected locally. Verizon can't "find anything wrong" at their end.
I spoke with support yesterday, and after being told it must be something at my end (even though I’ve bypassed all of my network by connecting the laptop to the ONT, and also tried TWO of their actiontec routers to their ONT – same situation). I was told “This is what I do for a living” and that’s that – after asking for a supervisor he agreed to send a tech to look at the ONT today between 1 and 5. No one ever showed up, I’m not surprised.
Has anyone seen behavior like this? All I can figure is a cooked ONT or a routing issue on their end, but how in the world do I convince them? I’m about 2 seconds away from jumping ship for Comcast with static IP’s since my business relies on this being a stable connection, and right now it isn’t. I’m doing a disservice to my own clients at the moment because I’m having so much trouble uploading files.
Fios is by far the best technology and it’s been running great here for 3 years – but last week something changed, and it was nothing internal.
Any suggestions?
-Matt Weaver

Download a copy of Wireshark and do a packet capture of an FTP upload (note, this will capture the userid/password of the account you're accessing so you might want to change it first and change it back when you are done -- as well as disclose your IP source address/hosting server). Then let's have a look see at what might be going on. PM me if you don't want to post it for everyone to see. Can't gaurentee a fix, but maybe we can at least figure out where things are breaking down.
Have you by chance taken this same laptop to another location (preferably a FiOS location, but a Starbucks or other open wifi spot would be OK as well) to see if it results in similar behavior? Given no other changes on the laptop, if a change of location doesn't change the behavior, then we're dealing with a laptop configuration (yes, I know it's on several laptops) vs a network problem. At a minimum it will help pinpoint the problem.

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When loading the program, the loading, circular icon will not stop. It seems like it is trying to load and can't. Since Adobe tech support won't help with version 13, I need your help.

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This is not a blank message.

Not the help you're looking for -- sorry -- but I'm fighting a battle with Adobe tech support, too. They won't help me with an issue involving using the program, but their site seems to indicate that tech support is available for download, install, & setup. Check page: https://helpx.adobe.com/contact/what-contact-options.html and try calling them again. Good luck!

TS4088 Support won't help

Hi...
I have a MacBook Pro bought mid 2010. The last 2 years I haven't been able to use my external graphic card at all, and further more, every time my external graphic card was initiatet from a program ex. Chrome, my computer just restartet with the error screen on boot up.
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First the try to charge me $950 for a new logicboard to fix my machine, after I showed them the article, they now say, it's a software error, and must come from one of my installed programs ??? even though I have told them, that it have the same error on clean installations without any additional software installed...
I feel a bit screewed, first saying it's the logicboard, and want my money, the saying it's software afterwoods...
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How do I get in contact with someone at a higher level in command.. ??
Please help...

Perhaps this will help:
http://www.woknsee.com/2012/07/macbook-pro-black-screen-of-death-bsod.html
I am also now on my way to a service center to see if my computer triggers their diagnostic software (everything on my side, testing with gfxcardstatus and so on indicates that it's the graphic card hardware at fault).

HP Pavilion dv7t-7000 Under Warranty and Support won't help

Hello,
I have my pavilion laptop suddenly have power outages. Verified that the product is under warranty and submitted a case. The helpful support responded. Closed my case. Then proceeded to tell me that I had to go to another site to submit. The link led me to exactly where they just closed the case and I could see my case I just opened marked as closed. Thanks for the help. In an email, this very helpful support person told me to navigate to chat and their directions didn't lead me to any chat. So I'm left with a product under warranty that HP has cleverly hidden all means of support and actually fulfilling the warranty.
========================================================================================
So throwing out the case notes and hoping anyone within HP or the community can lend guidance.
roduct: HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
Problem description: Getting multiple eventid 41 associated with sudden shutdown of computer ("The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."). I initially thought it was disk crash so replaced the hard drives and problem continues. I checked the power supply cord which was facing a recall and that appeared fine (not covered by the recall). Seems this is under warranty and this is freezing me up from doing work.
Case history
*** NOTES 1/29/2015 (M/D/Y) 12:05 AM MST7MDT US [UTC -7:00] WES_SWF Action Type: DEFAULT
Troubleshooting steps.
Ran disk check, even after doing putting in new hard drive. No issues. Ran memory check. No issues. So memory and disk appear fine. Could be PSU based upon error code supplied. Odd w/ laptop. Forums suggested possible motherboard issue.
*** NOTES 1/29/2015 (M/D/Y) 6:45 AM MST7MDT US [UTC -7:00] WES_SWF Action Type: Snic
********** And they ever helpful response that closes the case and directs me to the same place where I submitted the case in the first place. Thanks for the help HP! ************************************************
Hello Steve,
Thank you for contacting HP’s Support Case Manager.
Support Case Manager is not available at this time for HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC. HP’s support options on your specific product can be located at www.hp.com/contacthp . From this site you can visit the HP Support Forum, link to “Chat with an online Support technician. Options are free for in-warranty customers. Support for out-of-warranty customers may require a fee. To Check warranty status, please refer the below link:
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&dlc=en&lc=en&product=3964065&task
Thank you for contacting HP Support.
Regards,
[edited name by moderator]
Technical Support Engineer,
PPS Desktop/Portable Support

Hi @SteveKo ,
I sent a follow up message to the attention of an appropriate team within HP. It is possible that they may request more information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

HT1660 Bought Dexter on i tunes but can only watch about 30 secs before it stops working. Can't even view my library, and apple support won't help me because I don't have a serial #. This is maybe why I don't buy apple products!

Why does apple suck so much?

Why ask such a rediculous question?
Apple does not suck.
Contact itunes support.
http://www.apple.com/support/contact/
You do NOT need a serial number. Not sure why you think that you do.
You apparently are making a judgement based on your incorrect assumptions.

Trial Version of PSE8 crashes and tech support won't help

I have never used any adobe photo product before and I was stoked to download elements, install an action set from a favorite blog I have been dreaming about, and use it on some of my photos. I followed the instructions on the blog without any problems and installed 1 set of actions. When I checked that everything was working fine, I went back to install a second set the same way and the whole thing went downhill from there.
The program crashes before loading completely. I have looked for other suggestions to fix this and nothing has worked so far. I have restarted the computer numerous times, restarted elements and quit all other programs while doing so, deleted the actions that I added, and deleted the mediadatabase. Am now at my wits end.
I thought I would just call adobe because they should be motivated to sell their product and that might make them interested in helping me fix it. Well, that's a joke. In a nutshell he told me that I had to have a license in order for tech support to speak with me which means I have to go and purchase it. I am not going to invest money in something that insn't working. He basically told me to come here and he was certain I could get some help. I hope that he is right on that account.
My computer is new. Just bought it last weekend so there should not be any system problems. I have Win7 64 bit.
I assume that if I uninstall this trial version that I CANNOT reinstall.
Thanks in advance to any help you may provide.

If you have never used Adobe products before, then I'd hate to break it to you but they all crash constantly. No news there, just read the reviews on Amazon. If i can use the editor for more than 10 minutes without a crash then I am happy. Sad really.
They might start caring when picasa continues to steal market share, haha until then...
I am only piping in because you can uninstall and reinstall the product. Might try that.

Suspented Account, Customer Support won't help

I am always a very easy going and peaceful person but in this situation I am really frustrated.
To cut things short:
All of a sudden an informal Skype account of mine went off in the middle of a chat actually. I do not keep details of this account as it is associated with a Facebook profile of mine and anyway it's not my basic account.
I contacted Skype Customer Support and among other things I asked why the specific account was suspended, I received no answer whatsoever on that. Instead they got me twice thru a questionnaire procedure where I answered what I could remember.
Eventually I got an email that among other things says:
I understand that you cannot access your account that is linked to Facebook, let me give you the information that you will need to know.
Upon checking on the answers, I am sorry to inform you that it did not match the answers you gave to us during your registration. We cannot verify the account and in that case we cannot assist you further.
We apologized for the inconvenience.
Best regards,
Cherrie B
I need to know what I can do about this. It’s me all right, it’s MY account and further more no explanation was given initially. In the meantime people go on sending me messages there and continue to send friend requests, and there is nothing I can do about it! Despair is the word.
If Skype customer support cannot verify my word on that, can they at least delete the account so that I can create a new one? I need no explanations about Skype privacy statements regarding verification etc, as I already mentioned that it's not my basic account therefore I didn't have any records as I didn’t think that as important and after all I could not predict what has already happened!!!
I will appreciate any help on this and not just a usual answer saying "sorry but this is how things work here". This is MY account created by ME and I did nothing to deserve that in the first place!

No, but.
I think there's not a lot of experience with subscription problems here -- most of us are existing InDesign users and the subscription model is new.
Adobe North America is on vacation all this week. I realize support is mostly in India (InDia?) but that probably doesn't help.
I can't imagine uninstalling and reinstalling is not allowed.
I would download the trial version of InDesign and install that -- it's exactly the same as the regular version, and I imagine the same as the subscription version. With normal licensing, you can install the trial, wait 30 days, and then punch in a valid serial number without having to reinstall. So I imagine that subscription model is somewhat similar, but again, I can't speak with authority.
Anyhow, have you tried the standard solutions linked from the main forum page?
Trash, Replace, Reset, or Restore the application Preferences: http://forums.adobe.com/thread/526990
Clean corrupt files by exporting to Interchange Format (.idml): http://forums.adobe.com/thread/526991
Best of luck.

Installing Oracle Grid control 10G fails at OMS configuration on Windows XP

I am trying to install Oracle 10G Grid control and it fails at OMS configuration. The log file under cfgttool logs shows failed command as
Oracle.sysman.emcp.oms.Omsplugin -ConfigureOms.
I tried to run command manually like the following:
C:\OracleHomes\oms10g -force Oracle.sysman.emcp.oms.Omsplugin -ConfigureOms.
Whe I run this command nothing happens. How should I got about it. Thanks in advance.
Venkat

oracle.sysman.top.oms_<timestamp>log
has the following error messages and warnings.
[24-01-2011 13:45:21] Analyzing header for: C:/OracleHomes/oms10g/sysman/admin/emdrep/sql/core/latest/util/util_pkgdefs.sql
[24-01-2011 13:45:21]      Header: <create type="pkgdefs" pos="ip/webapps/ip_webapp_pkgdef.sql+"/>
[24-01-2011 13:45:21]      WARNING: Bad pos attribute in repmgr header.
[24-01-2011 13:45:21]      WARNING: Either there is a non-existent file: "ip/webapps/ip_webapp_pkgdef.sql" in position attribute: "ip/webapps/ip_webapp_pkgdef.sql+"
[24-01-2011 13:45:21]      WARNING: OR there is a bad repmgr header/no repmgr header in file: "ip/webapps/ip_webapp_pkgdef.sql"
At the end of the file:
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
'Enter Enterprise Manager Root Password :
************Enter Agent Registration password :
************Unable to connect to opmn.
Opmn may not be up.
================================================================================
opmn id=test-hv-ms2003e:6201
5 of 6 processes started.
ias-instance id=EnterpriseManager0.test-hv-ms2003e.teamqsi.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
HTTP_Server/HTTP_Server/HTTP_Server
Error
--> Process (pid=2476)
failed to start a managed process after the maximum retry limit
Log:
C:\OracleHomes\oms10g\opmn\logs\HTTP_Server~1
INFO: oracle.sysman.top.oms:setOmsSecure:OMS Service command=secure oms -secure_port 1159:returned:
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Performing Command=CMD /C C:\OracleHomes\oms10g\bin\emctl.bat secure lock
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:CMD /C C:\OracleHomes\oms10g\bin\emctl.bat secure lock have completed with exitCode=0
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stdout:
'Oracle Enterprise Manager 10g Release 10.2.0.2.0
Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
Checking the security status of the OMS... Done.
Updating HTTPS Virtual Host for Enterprise Manager OMS... Done.
OMS Locked. Agents must be Secure and upload over HTTPS Port 1159.
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
INFO: oracle.sysman.top.oms:setOmsLocked:OMS Service command=secure lock:returned:
INFO: oracle.sysman.top.oms:configureOmsService:Oms Secure Configuration done.
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Performing Command=CMD /C C:\OracleHomes\oms10g\perl\5.6.1\bin\MSWin32-x86\perl.exe C:\OracleHomes\oms10g\sysman\install\precompilejsp.pl C:\OracleHomes\oms10g\j2ee\OC4J_EM\config\global-web-application.xml
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:CMD /C C:\OracleHomes\oms10g\perl\5.6.1\bin\MSWin32-x86\perl.exe C:\OracleHomes\oms10g\sysman\install\precompilejsp.pl C:\OracleHomes\oms10g\j2ee\OC4J_EM\config\global-web-application.xml have completed with exitCode=0
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stdout:
'precompiling the JSPs
precompiling the JSPs done
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
INFO: oracle.sysman.top.oms:configureOmsService:Precompile Jsps done.
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Performing Command=CMD /C C:\OracleHomes\oms10g\jdk\bin\java.exe -jar C:\OracleHomes\oms10g\sysman\jlib\emclikit.jar client -install_dir=C:\OracleHomes\oms10g\bin
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:CMD /C C:\OracleHomes\oms10g\jdk\bin\java.exe -jar C:\OracleHomes\oms10g\sysman\jlib\emclikit.jar client -install_dir=C:\OracleHomes\oms10g\bin have completed with exitCode=0
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stdout:
'Oracle Enterprise Manager 10g Release 10.2.0.2.0.
Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
EM CLI client-side install completed successfully.
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
INFO: oracle.sysman.top.oms:configureOmsService:installAdditionalServices for 'client' completed=true
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Performing Command=CMD /C C:\OracleHomes\oms10g\bin\emctl.bat config agent updateTZ
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:CMD /C C:\OracleHomes\oms10g\bin\emctl.bat config agent updateTZ have completed with exitCode=0
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stdout:
'Oracle Enterprise Manager 10g Release 10.2.0.2.0
Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
INFO: oracle.sysman.top.oms:configureOmsService:fixTimeZone completed=true
INFO: oracle.sysman.top.oms:OmsPlugIn:Requested Configuration Step 4 have been completed with status=true
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Performing Command=CMD /C C:\OracleHomes\oms10g\opmn\bin\opmnctl stopall
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:CMD /C C:\OracleHomes\oms10g\opmn\bin\opmnctl stopall have completed with exitCode=0
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stdout:
'opmnctl: stopping opmn and all managed processes...
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Performing Command=CMD /C C:\OracleHomes\oms10g\opmn\bin\opmnctl startall
INFO: oracle.sysman.top.oms:Start Opmn Error = CMD /C C:\OracleHomes\oms10g\opmn\bin\opmnctl startall
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:CMD /C C:\OracleHomes\oms10g\opmn\bin\opmnctl startall have completed with exitCode=206
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stdout:
'opmnctl: starting opmn and all managed processes...
INFO: oracle.sysman.top.oms:PerformSecureCommand:runCmd:Command Output stderr:
'================================================================================
opmn id=test-hv-ms2003e:6201
5 of 6 processes started.
ias-instance id=EnterpriseManager0.test-hv-ms2003e.teamqsi.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
HTTP_Server/HTTP_Server/HTTP_Server
Error
--> Process (pid=2992)
failed to start a managed process after the maximum retry limit
Log:
C:\OracleHomes\oms10g\opmn\logs\HTTP_Server~1
INFO: oracle.sysman.top.oms:OmsPlugIn:Requested Configuration Step 5 have been completed with status=false
INFO: oracle.sysman.top.oms:EmcpPlug:invoke:Completed EmcpPlug invoke method on an aggregate=oracle.sysman.top.oms for Action=configuration in step=2:microstep=0
INFO: oracle.sysman.top.oms:The plug-in OMS Configuration has failed its perform method

Configuration upload failed in post check process of R12.1.1 installation

I tried to install 64 bit R12.1.1 on64 bit linux OS.I checked pre-requirements as in the document ID 761566.1.It passed in all pre-checks.But at 92% of step 2 it shows error as "RW-50004: Error code received when running external process. Check log file for details.Running Database Install Driver for EBSR121 instance".
I gave retry . At post installation check.Configuration upload,HTTP,Help page,jsp, virtual directoryand login page failed.I start OPMN,Apache server,in application part .It result in HTTP,Help page, jsp ,virtual directory passed. Still configuration upload and login page failed.
Configuration Upload:
uploading config file at /data3/r12/db/tech_st/11.1.0/appsutil/conf_EBSR121.txt
Failed upload of config file at /data3/r12/db/tech_st/11.1.0/appsutil/conf_EBSR121.txt.
Login Page
checking URL = http://hschartomr0111.hclt-guindy.co.in:8012/OA_HTML/AppsLogin
RW-50016: Error: - {0} was not created:
File = {1}
Checking the log file contains as follows.
Log file located at /data3/Release12/db/tech_st/11.1.0/appsutil/log/EBSR121_hschartomr0111/ApplyDatabase_04281615.log
^M
| 0% completed ^M
/ 0% completed ^M
- 0% completed ^M
\ 0% completed RC-50004: Fatal: Error occurred in ApplyDatabase:
Control file creation failed
Cannot execute configure of database using RapidClone
RW-50010: Error: - script has returned an error: 1
RW-50004: Error code received when running external process. Check log file for details.
Running Database Install Driver for EBSR121 instance.
While i connect sqlplus it throws error as "libclntsh.so.11.1 : no such file or directory exist"
Database listener is up.Application listener is in down. Can't connect to database.
Kindly assist me to proceed further.
Thanks in advance.

Following is the log file content:
configuration upload:
uploading config file at /data3/r12/db/tech_st/11.1.0/appsutil/conf_EBSR121.txt
AppsConfig : 'config.txt' uploading...
ADX Database Utility
getConnectionUsingAppsJDBCConnector() -->
APPS_JDBC_URL='null'
Trying to get connection using SID based connect descriptor
getConnection() -->
sDbHost : hschartomr0111
sDbDomain : hclt-guindy.co.in
sDbPort : 1533
sDbSid : EBSR121
sDbUser : APPS
Trying to connect using SID...
getConnectionUsingSID() -->
JDBC URL: jdbc:oracle:thin:@hschartomr0111.hclt-guindy.co.in:1533:EBSR121
Exception occurred: java.sql.SQLException: ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
Linux-x86_64 Error: 2: No such file or directory
Trying to connect using SID as ServiceName
getConnectionUsingServiceName() -->
JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=hschartomr0111.hclt-guindy.co.in)(PORT=1533))(CONNECT_DATA=(SERVICE_NAME=EBSR121)))
Failed upload of config file at /data3/r12/db/tech_st/11.1.0/appsutil/conf_EBSR121.txt
Database log file shows as:
test using command: su applr12 -c "touch /home/orar12/oraInventory/test.tst"
touch: cannot touch `/home/orar12/oraInventory/test.tst': Permission denied
RW-00022: Error: - Unable to create file with proper privileges:
Apps ORACLE_HOME OraInventory File Directory
Mount Point = /home/orar12/oraInventory
Trying to change the permission of oraInventory as root user
Successfully changed the permission of oraInventory as root user
test using command: su applr12 -c "touch /home/orar12/oraInventory/test.tst"
touch: cannot touch `/home/orar12/oraInventory/test.tst': Permission denied
RW-00022: Error: - Unable to create file with proper privileges:
Tools ORACLE_HOME OraInventory File Directory
Mount Point = /home/orar12/oraInventory
But we gave 777 permission to oraInventory file.

Can't Upload Large Files (Upload Fails using Internet Explorer but works with Google Chrome)

I've been experience an issue uploading large (75MB & greater) PDF files to a SharePoint 2010 document library. Using normal upload procedures using Internet Explorer 7 (our company standard for the time being) the upload fails. No error message is thrown,
the upload screen goes away and the page refreshes and the document isn't there. I tried upload multiple and it says throws a failed error after a while.
Using google chrome I made an attempt just to see what it did and the file using the "Add a document" uploaded in seconds. Can't figure out why one browser worked and the other doesn't. We are getting sporadic inquiries with the same issue.
We have previously setup large file support in the appropriate areas and large files are uploaded to the sites successfully. Any thoughts?

File size upload has to be configured on the server farm level. Your administrator most likely set
up the limit to size of files that can be uploaded. This size can be increased and you would then be able to upload your documents.

BT Cloud - large file ( ~95MB) uploads failing

I am consistently getting upload failures for any files over approximately 95MB in size. This happens with both the Web interface, and the PC client.
With the Web interface the file upload gets to a percentage that would be around the 95MB amount, then fails showing a red icon with a exclamation mark.
With the PC client the file gets to the same percentage equating to approximately 95MB, then resets to 0%, and repeats this continuously. I left my PC running 24/7 for 5 days, and this resulted in around 60GB of upload bandwidth being used just trying to upload a single 100MB file.
I've verified this on two PCs (Win XP, SP3), one laptop (Win 7, 64 bit), and also my work PC (Win 7, 64 bit). I've also verified it with multiple different types and sizes of files. Everything from 1KB to ~95MB upload perfectly, but anything above this size ( I've tried 100MB, 120MB, 180MB, 250MB, 400MB) fails every time.
I've completely uninstalled the PC Client, done a Windows "roll-back", reinstalled, but this has had no effect. I also tried completely wiping the cloud account (deleting all files and disconnecting all devices), and starting from scratch a couple of times, but no improvement.
I phoned technical support yesterday and had a BT support rep remote control my PC, but he was completely unfamiliar with the application and after fumbling around for over two hours, he had no suggestion other than trying to wait for longer to see if the failure would clear itself !!!!!
Basically I suspect my Cloud account is just corrupted in some way and needs to be deleted and recreated from scratch by BT. However I'm not sure how to get them to do this as calling technical support was futile.
Any suggestions?
Thanks,
Elinor.
Solved!
Go to Solution.

Hi,
I too have been having problems uploading a large file (362Mb) for many weeks now and as this topic is marked as SOLVED I wanted to let BT know that it isn't solved for me.
All I want to do is share a video with a friend and thought that BT cloud would be perfect! Oh, if only that were the case :-(
I first tried web upload (as I didn't want to use the PC client's Backup facility) - it failed.
I then tried the PC client Backup.... after about 4 hrs of "progress" it reached 100% and an icon appeared. I selected it and tried to Share it by email, only to have the share fail and no link. Cloud backup thinks it's there but there are no files in my Cloud storage!
I too spent a long time on the phone to Cloud support during which the tech took over my PC. When he began trying to do completely inappropriate and irrelevant things such as cleaning up my temporary internet files and cookies I stopped him.
We did together successfully upload a small file and sharing that was successful - trouble is, it's not that file I want to share!
Finally he said he would escalate the problem to next level of support.
After a couple of weeks of hearing nothing, I called again and went through the same farce again with a different tech. After which he assured me it was already escalated. I demanded that someone give me some kind of update on the problem and he assured me I would hear from BT within a week. I did - they rang to ask if the problem was fixed! Needless to say it isn't.
A couple of weeks later now and I've still heard nothing and it still doesn't work.
Why can't Cloud support at least send me an email to let me know they exist and are working on this problem.
I despair of ever being able to share this file with BT Cloud.
C'mon BT Cloud surely you can do it - many other organisations can!

Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min. EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST Click the [Support] links for help with non-Apple products

Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
      6% coreaudiod
      5% CarboniteDaemon
      4% iMovie
      3% JustCloud
      3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?

PAR upload failed

Hi All,
I am just trying to deploy my sample Portal Project Application from NWDS through Quick PAR upload into Portal Server, this is the first time i am getting this error, i don't know why
The error is like below
PAR upload failed:
i did all settings also, if i miss any settings let me know.
Thanks in advance.
Thanks and Regards,
Abhi.

HI Abrahim..
There r various ways of deploying a par file:
As thread shows u r deploying it with NWDS. U can also deploy it with SDM and through admin consloe.
Steps : Through Admin Console
you should have system admin role to upload it from portal.
go to system administration-support-portal runtime-administration console from there you can upload par files
With the help of SDM:
http://help.sap.com/saphelp_nw70/helpdata/EN/22/a7663bb3808c1fe10000000a114084/frameset.htm
One another way:
well for redeployin a par file the easiest way would be:
1. open a browser
2. go to http://<your portal host>/irj/servlet/prt/portal/prttarget/PortalAnywhere.default
3. Upload the PAR file
That's it, changes take effect immediately.
if have any querry pls revert back:
Thanks
Mayank Kumar saxena
Dont forget to give rewards if usefull
Edited by: Mayank Saxena on Sep 17, 2008 7:23 AM

PAR File upload Failed in NWDS

Hi ,
i.While i m trying to deploy PAR file from NWDS it showing Error like this"<b>PAR Fileupload Faild Please Check the user Name And Password</b> " .Also I tried this with admin Userid and Password,it showing the same error.
ii.I can able to Login in to the Portal,But i cant deploy the PAR File.
Help me to get through this .
Regards,
Malini.V

Hello Malini,
There is no configuration on server side for uploading PAR files. Please check your EP Server settings they can be the only cause of error. In NWDS please go to Windows->prefrences->SAP Enterprise Portal. Provide all the necessary details over there.
You should use a user id which is having super_admin role assigned to it.
In case you still get error that upload failed, In NWDS please go to Windows->prefrences->Workbench->Proxy Settings. remove proxy if it is there.
Also the upload can fail depending of the content of the file, please ensure that there is no error in the code you are using.
Regards
Atul Shrivastava
PS:Award points for helpful answer.

File upload fails

File upload fails when the file is larger than about 50kb. The upload returns a blank page when it fails. I have searched the world over and cannot find an answer to this problem. Does anyone have any suggestion of what to do?
Thank you,
Chris

What mechanism are you using to handle uploaded files? Some libraries place a configurable limit on the size of the file.

Uploads failing regardless of configuration, support won't help, tech didn't show up...

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