URGENT SUPPORT NOTIFICATION FROM HP regarding Pavilion p6640f mother board
Can you tell me if this notification is, indeed from HP or is it a scam? Thanks, MKeyes
HP has discovered that some P66xx and S56xx and HPE-4xx Desktop
Models built in the June / July 2010 time frame have system boards
with a slightly higher than expected failure rate. The following
computers may experience no video at start up and stop responding
If you are seeing this type of failure, HP recommends that you
visit:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03199423
This document describes the program and how it will affect you.
HP regrets any inconvenience this may have caused you and we look
forward to assisting you.
Sincerely,
Hewlett-Packard Company
Hi - I just looked at the link and this is, in fact, posted on hp.com. I would suggest that you check to see if your model fits the criteria and, if so, follow the instructions provided to remedy.
Clicking the "Kudos Star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
I am an HP employee.
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