Usage warning emails

Have BT changed the criteria as I have now received two emails - one for exceeding 6gb and now one for exceeding 8gb.

I was checking the usage monitor this morning and there was a message that an email had been sent yesterday because I had exceeded 6GB. I have yet to receive the email.

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I have set up a Time Warner email account in Mac Mail but can't send email because the Road Runner SMPT server is "offline." How can this be resolved? ecause the Road Runner SMPT server is offline. How can I resolve this problem?

I have set up a Time Warner email account in Mac Mail but can't send email with this account because the Road Runner SMPT server is "offline." How can this be resolved?

Is this any help?
http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-internet/e- mailacco/how-do-i-set-up-my-twc-mail-for-mac-osx.html
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Sorry the answer to my previous question did not help....when trying to get app message tells me I do not have acc or its been disabled. Is this because of joint usage of email as my partner has account with iTunes using same email?

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Whatever the reasons are that you think the problem exists, you will not be able to resolve it on your own. Did you see this at the bottom of the support article that I suggested that you read?
Additional Information
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You should probably contact iTunes Support.

Warning Email gets triggered before it reaches threshold.

Hi
In our scenario the total size allotted to site collection is 30600 MB and warning email is configured to trigger when size exceeds 29000 MB, however mail gets triggered before it reaches the threshold. Can you help me in this regard?
Also I can see total size around 34000 MB in storman.aspx page.?
Please suggest.

You said in store man it is 34000 MB but your site quota is 30600 MB. their is some wrong with the site collections.
Could you please check from central admin as Nikhal Mentioned the link his email " http://<centraladmin_url>/_admin/sitequota.aspx"
if possible then share the screen shot of that page.
One side note, try to clean up your site recyclBin.
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

How do I confirm a warning email is from apple?

How do I confirm a warning email is from apple?

What does the email say ? If it's saying something like your account will be frozen or suspended if you don't confirm your details, and/or it's not personalised (eg. 'dear client' or 'customer') and has poor English, then it's a phishing attempt to try and get your account and payment details - in which case you could forward the email to Apple : [email protected]

Exchange 2013 SP1 users not receiving quota warning email message

Hi,
We are on Exchange 2013 SP1 and Exchange 2010 SP3 co-existence mode and currently migrating users from Exchange 2010 to 2013. We have noticed that users are not receiving email message when their mailbox quota warning when its near to maximum limit.
If I log in via OWA it shows the notification (Pop up) that your mailbox is almost full but no message received in email. Most of the users do not log into OWA but only uses Outlook.
It looks like other people are also seeing this similar issue but I am unable to find any solution for it.
How users will know if their mailbox is almost full if they are traveling and only using Mobile phone for emails to send and receive.
Thanks,
Raman

Hi Thanks for your response. Our Quota is set on Database level. I am seeing these event ids as well.
Log Name: Application Source: MSExchangeIS Date: 12/31/2014 10:07:12 PM Event ID: 1077 Task Category: MAPI Level: Warning Keywords: Classic User: N/A Computer: Exch2013mail01.company.com Description: The mailbox e3d48b23-0740-46ab-89f7-3b035dacf28f on database
326f0997-4fe5-4b31-873b-6a3396e7a91c is approaching its storage limit. A notification has been sent to the user. This warning will not be sent again for at least twenty four hours.
========================
Log Name: Application Source: MSExchange Store Driver Submission Date: 12/31/2014 10:07:12 PM Event ID: 1012 Task Category: MSExchangeStoreDriverSubmission Level: Error Keywords: Classic User: N/A Computer: Exch2013mail01.company.com Description: The store
driver failed to submit event 8237691 mailbox e3d48b23-0740-46ab-89f7-3b035dacf28f MDB 326f0997-4fe5-4b31-873b-6a3396e7a91c and couldn't generate an NDR due to exception Microsoft.Exchange.MailboxTransport.StoreDriverCommon.InvalidSenderException at Microsoft.Exchange.MailboxTransport.Shared.SubmissionItem.SubmissionItemUtils.CopySenderTo(SubmissionItemBase
submissionItem, TransportMailItem message) at Microsoft.Exchange.MailboxTransport.Submission.StoreDriverSubmission.MailItemSubmitter.GenerateNdrMailItem() at Microsoft.Exchange.MailboxTransport.Submission.StoreDriverSubmission.MailItemSubmitter.<>c__DisplayClass1.<SubmitNdrForFailedSubmission>b__0()
at Microsoft.Exchange.MailboxTransport.StoreDriverCommon.StorageExceptionHandler.RunUnderTableBasedExceptionHandler(IMessageConverter converter, StoreDriverDelegate workerFunction).
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Warning email even though fair use going in april ...

very dissapointed the fact that the f.u.p is going and still 5 days before april bt are emailing customers this should be ashamed bt
Fair Usage Policy: your speed may be restricted
at peak times
Dear Customer,
We thought you'd like to know that your broadband usage in March is now above 240GB.
In accordance with our Fair Usage Policy, and to protect the online experience of all our customers, if your monthly broadband usage goes over 300GB, we'll restrict your broadband speed at peak times (typically this is between 5pm and 12am, but these times may change depending on the demands on the network) to 2Mbps for 30 days.
Please note: your service won't be affected in any other way - we'll restrict only your speed, not the amount you can upload and download.
We'll email you again to let you know if your usage exceeds 300GB.

Until BT officially announce the removal of the FUP your usage will be capped if you go over your contracted limit.
Remember, you agreed on the terms when electronically signing the contract for the service and you are still tied to the FUP until BT lift the cap.
If I helped, then consider clicking the star to the left

Broadband usage - no emails?

Hello all! 1st post here after much trawling and reading of threads so hopefully I've done the right thing by searching the forum first for an answer prior to posting...if my searching was substandard then I apologise in advance...
I've searched the forum a lot over the past few days/weeks and I see that I am one of many that has experienced unrealistically high usage according to BT'S usage monitor. Notwithstanding the fact that I think it is inaccurate based on my experience with my previous ISP when I had to try really hard to get up to 10GB usage (to get my money's worth ) and I'm now using up way more than this monthly, I have the following questions which I would be grateful for any enlightenment:
My broadband usage monitor has disappeared and I can't find any thread on here or any explanation on the BT site explaining why this has happened (the other thing I see in MyBT is that it's unavailable and that they hope to restore it soon). I know it was acknowledged to be wrong due to inclusion of YouView figures but is this the reason for the disappearance? Any thoughts on this?
After a livechat conversation this morning I called Consumer Billing - Broadband on 0800 800 150 to try to get some usage figures. Apparently I am at 18.23GB so far this month, following 24.53GB last month. The PC is virus/trojan free so I just don't fathom it...HOWEVER my issue is that I've never received an email from BT flagging up the heavy usage. I've checked my BT Internet (Yahoo) email address as well as my email address as supplied to BT but nothing - again, is there any logical reason for this?
We have TV (YouView) from BT and often use the catch up TV service through the set top box but I'm assured by BT that this doesn't count towards usage. This is how I was sold the service and what I read on the BT site - I am correct here aren't I? (by the way with my previous ISP I often accessed iplayer, sky catch up and never got close to the usage figures given by BT). Does anyone know whether the above figures would include YouView usage? I suspect the answer is no (but can only explain it if the answer is yes) but the person in the overseas call centre just pointed me in the direction of the thinkbroadband usage monitor...
Like others, I am a bit lost as to why the usage is so high but feel I have little option other than to upgrade to an unlimited package at higher cost. Not ideal and I do feel a little unhappy given I (and others) don't believe or understand the usage numbers.
Thanks,
Jason

If you do decide to upgrade follow these links.
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25633&s_cid=con_ppc_m...
They might tell you this deal is for new customers only and that an existing customer has to upgrade via this link
http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=27281
which costs more but I'm sure if you haggle with them and point out that you are a loyal customer and will stay loyal at least for the length of the contract they will do a deal.
You can also contact the options team on this number 0800 800 030 they are UK based which might be a better way so that you can haggle with them to get the best deal.

Broadband usage contact email

From the Broadband usage page on My BT I see I've used up over 75% of my 40Gb download allowance and that BT have sent me an email to inform me of that. However the contact email is an old email no longer in use, I can't find anywhere to change it to my current email.
The main email attched to the account is vaild and BT contact me on that regularly for billing etc. I can access that one by 'Edit Account' on My BT.
Anyone know how to change the email BT send the usage notification to?
Thanks.

Hi tullyhubbert,
I can sort that for you if you use the 'contact the mods' link in my forum profile to send in your BT account details including the email address where you want the notifications to be sent. You can find the link by clicking on my username.
Cheers
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

International Usage - WARNING - Outrageously expensive!

I bought a iPhone the day it was released, absolutely love it, and a week later went to Europe. The phone works great over there and so does EDGE, i.e just as slow as here..
Got home, received my first AT&T bill: THEY CHARGED ME $940 FOR INTERNATIONAL DATA ROAMING - TOTAL USAGE WAS 40MB.
I called AT&T and complained - I didn't recall the promo for "unlimited data" clearly excluded international - was told "they happen to have a $24.99/month international data plan for the iPhone with 20MB of data" - no unlimited data plan was available, even though you can get one if you have a 3G card for your laptop.
Also, while international roaming IT WILL COST YOU 50 CENTS PER SMS YOU SEND AND 15 CENTS TO RECEIVE ONE - NO PLAN IS AVAILABLE!
The end of my story was I got 20MB for $24.99 but I had to pay $470 for the other 20MB.......
So if you plan to use your iPhone internationally:
- Tell everyone not to send you SMS's and don't send one yourself
- Don't use Google Maps, Safari or Mail, unless in Wi-Fi zone
- Alternatively get the 20MB plan
I can only conclude current AT&T policies is a total rip-off when it comes to international usage. Maybe it would be cheaper to get an account with the European carrier later this year. AT&T surely needs some competition.

I am sorry to say that I told everyone so (among others who did the same). The iPhone is NOT a good international device. I posted several comments on this. Be aware that it is not just downloading items yourself, Internet use or email/messaging. The iPhone has a serious operational deficiency in that constantly updates the weather, clock and stock Widgits throughout the day. Over a week or two this can add up to hundreds of KB and you have no control over this. (I bet at least 30% of your charges are foir this, Check your datalogs and look for weird data access times such as in the wee hours of the morning).
Message was edited by: Host

How to remove a data usage alert email address

I receive email alerts when my data usage gets to 75%, 90%, and 100% of usage. How do I remove one of the email addresses these alerts are being sent to (it is not one of my email addresses)?

Verizon_Dan
I understand your desire to update which email addresses receive the data usage alerts. I would love to assist.
When you log into your My Verizon account online, you can edit your alert settings (email addresses and phone numbers) within the "Manage My Account" section of your online account. Under the "Manage My Account" tab on the left, click the "Manage Family Safeguards & Controls" link. Then, under the "Usage Controls" tab, click "View Details & Edit". Lastly, under the "Usage Limits" tab you will then be able to edit the email addresses that you want to receive email alerts. Please let me know how this works out for you.
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

HT1918 I cannot find information about an automated warning email, which tells me to view the (nonexistent) following info. Help!

I purchased a song from ITunes. Soon after I received an automated email which asks me about the security questions, saying I should consult the following info. It was a warning. There was no following info, and an automated email leaves me in the dark. I can't find anyway to contact the source. Can anyone help - I am not very savvy irtual-wise?
JohncSanRemo

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
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What data count is accurate? My Verizon, #data or usage text/email alert?

Hi,
I'm back with Verizon after 2 years with Sprint.   With Sprint the three lines never I had (two iphones and a HTC android phone) never exceeded 2gb so I opted for the 2 Gigabyte data plan with verizon. Now I have two iphones and one Galaxy S3. The way the phone are used is about the same....or a little less since now my mom's iphone runs off her wifi when at home. The other two phones run off my home WiFi, plus I typically work at home. The 2nd Iphone is my business cell, so its use is primarily for calls and a few emails.
I monitor the usage ever few days using my verizon and the vz website.    Yesterday those counts showed 1.64 total usage. However I received text messages and emails last night saying I used 90% of my limit.   This morning I went jogging (and used Pandora). I received another text/email saying I had gone over my data usage. I immediately checked the verizon app and website, and I was not over. There are just two days left in the billing cycle. I checked the my verizon app, my verizon website and #data just now. They all show 1.78, which seems accurate. Also online the last activity logged was less than an hour ago and included data from my jog earlier.
So, how do I know if I'm really over.....or just being suckered into upgrading.? Is the text/email alert accurate? I've read several posts on this forum and others suggesting #data and the vz website are accurate and the texts are bogus. Others claim my verizon show no overage but their bill does.
Any helpful responses will be appreciated!

    I can understand the frustration of receiving different information about your data usage Gibb13. We appreciate you doing your part to monitor the usage and we can definitely help with the accurate amount. By dialing #Data on your mobile device, you will see the entire amount of shared data used on your account. The amounts you are viewing on your individual phone may be from your line only. You will need the entire amount used by all your lines which are higher than your individual usage. You should also get this information on via My-Verizon. We can also confirm the amount used if you contact us by dialing *611 or 1-800-922-0204. You can also send us a private message here with your name and number and we can call you to discuss the usage and help with changing your plan. Here is a list of current plans so that you can prevent overages on your bill http://bit.ly/xdDajD .
KInquanaH_VZW
Follow us on Twitter @vzwsupport

Wireless/Sim Card usage for Emails???

Hello,
I am using Blackberry at the company where I work and I have a Vodafone BlackBerry Enterprise Vodafone 5MB Tarif.
I receive the Emails when I turn of the Vodafone Network and use only the Comapanys Wireless Network,so I don`t use the 5MB that i have from Vodafone(corect me if I`m wrong).
If I have bouth turned on,Vodafone Network and Wireless do I use the MB from Vodafone or is this transfered trough Wireless?
Sorry for my English,
Thanks

Flaviu wrote:
Hello,
BIS is Mobile Network and BES is Wi-Fi,so I unterstand i use the 5MB from Vodafone only for Internet Surfing but not for company emails.
WRONG!
BIS and BES are different, but both can be accessed either via carrier data network or WiFi. If you want to know the potential impact on your data usage, you must talk to your carrier about how each would impact your service plan.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Usage warning for first day of month

Oh dear, I get the following warning for the first day of the month.
"You are within your June usage allowance but are likely to go over before the end of the month."
This after 0.45Gb use the first day.
My normal usage for nearly 2 years has been around 1.5Gb a month, except for May when I used 2.47Gb most of which was in the last 3 days of the month, the reason why.... I bought a new computer and with all the updates it down loaded it pushed the usage up, hopefully now the updates will have completed.
Could anyone tell me if this is the case or am I in for more nasty surprises as the days pass. (new computer purchased 29/5/12) by the way I am now using wired instead of wireless I shouldn't think that would make any difference though!!!
Thanks Patty-L
Edit I am on 10Gb monthly allowance
Solved!
Go to Solution.

john46 wrote:
the use of i player when using BT vision may show on your monthly usage but is deducted as it is routed differently when it comes to any monthly usage
Actually, the BTVision element should never show on the online usage monitor. It will of course show on the hub usage.
This is, in my view, one of the reasons why the usage monitor is done daily in arrears, to exclude the relevant items such as vision and bbtalk.
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Usage warning emails

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