User Creation causes Password Service to Crash

Hi All,
I have 3 Intel XServes and 2 Mac Pros on different sites which all have the same issue. When I create a user in Workgroup Manager, the following error occurs and the Password Service crashes:
"Got unexpected error
Error of type Not a known DirStatus (-1) on line 1922
of /SourceCache/ServerManagerUserGeneral/
ServerManagerUserGeneral-193.4.1/
UserAdvancedPluginView.mm"
As well as the password service crashing, it causes all other users to stop authenticating until the server is rebooted.
If I create a user with the default shortname (i.e. untitled_1) then the service does not crash. I have reinstalled the OS, replicated my build on a PPC machine with no issues but continue to have this error on the Intel machines. I have even tried installing the server OS onto an Intel iMac just to test and it does the same thing, including OSX Server 10.4.7 and 10.4.8
Has anyone else come across this or have any suggestions on what may have caused it?
Cheers,
PJR

Finally had Apple on the phone again yesterday who admitted that this was a known issue - Only took 8 months from when I first raised it!!

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    Hi All,
    I somehow managed to post this in the wrong forum in PHDs - sorry about that, so am re-posting here in something more appropriate:
    I have 3 Intel XServes and 2 Mac Pros on different sites which all have the same issue. When I create a user in Workgroup Manager, the following error occurs and the Password Service crashes:
    "Got unexpected error
    Error of type Not a known DirStatus (-1) on line 1922
    of /SourceCache/ServerManagerUserGeneral/
    ServerManagerUserGeneral-193.4.1/
    UserAdvancedPluginView.mm"
    As well as the password service crashing, it causes all other users to stop authenticating until the server is rebooted.
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    Have just realised why my XServe does not have the "MacOSXServerUpd10.4.8Univ.pkg" sitting in the receipts folder.... the server shipped with a 10.4.8 disc so that is the 'base OS' for it.
    Have just checked another server running 10.4.8 on a Mac Pro and that does have the file as originally (because it doesn't ship with the Server OS) came with a 10.4.7 Server install disc.
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