User getting print output with logo and footer is cut

Hi Experts,
User is trying to print a PDF from Portal system and the print output comes with the logo cut at the top on the right handside and footer cut at the bottom
Please can you let me know what could be the issue and how to investigate the issue
Regards,
RaviChandra.Katla

Hi Nick,
The user has reverted back that the print is working fine when you print word documents or other systems
The user is trying to give print from the Portal system and says that
"it is not possible in e-Recruiting to choose a printer like it can be done in a SAP backend system. E-Recruiting is a web based application and with any correspondence scenarios which allows print outs there is only a button "print". Clicking on that button the e-Recruiting system is triggered to print the requested document on the network printer of the users. This process happens blind in the background and there is absolutely no user interaction (like choosing layout options, choosing printer, changing properties etc.) necessary or possible"
Also for your information print privew is getting dispalyed correctly
Please can you help us as the logo and footer is still cut, also please can you let me know if you require more information
Thanks and regards,
Ravi
Edited by: ravi prasad on Oct 13, 2009 3:10 PM

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