User Notification Preference Update Report

We have had our system ( Version R 12 ) in for about three months and everything has been working fine but now we are seeing this error come up
The notification with the ID of 5207 experienced problems when attempting to dispatch an email notification to the role MARKWHIDDEN. Subsequently the notification preference for the following users has been set to DISABLED. Please correct the issue and re-enable their notification preference
I have looked at the related Oracle notes but we just do not understand what they are trying to tell us to do.

Please post the details of the application release, database version and OS.
Please see these docs.
Email Not Received javax.mail.SendFailedException: Invalid Addresses [ID 876835.1]
Workflow Notification Mailer is Spamming the Email Accounts of Users [ID 1293792.1]
Notification Id / Role are not Populated in the Update User Notification Preference Update Report Notification [ID 1330619.1]
Oracle Workflow Documentation Updates for 11i.ATG_PF.H.delta.5 (RUP 5) [ID 412709.1]
Thanks,
Hussein

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