Using numbers as accounting application and combine with ical

I am facing a slight challenge. I love using quickbooks, but there is no version for Mac in SA. I need to be able to set up numbers in such a way that when I save an ivoice as a pdf, the information on the invoice is saved on a spreadsheet in date order. I also need to have a reminder come up in ical so I can follow up on the invoice. Is it also possible for each invoice to be assigned a number automatically?
Any feedback would be appreciated.

I am facing a slight challenge. I love using quickbooks, but there is no version for Mac in SA. I need to be able to set up numbers in such a way that when I save an ivoice as a pdf, the information on the invoice is saved on a spreadsheet in date order. I also need to have a reminder come up in ical so I can follow up on the invoice. Is it also possible for each invoice to be assigned a number automatically?
Any feedback would be appreciated.

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    AND jt.jt_room_id = rm.room_id(+)
    AND jt.jt_bldg_id = fmg.bldgcon_bldg_id(+)
    AND jt.jt_genled_id = gl.genled_id(+)
    AND gl.genled_lglent_id = le.lglent_id(+)
    AND jt.jt_cstctrcd_id = cc.cstctrcd_id(+)
    AND jt.jt_equip_id = eqp.equip_id(+)
    AND jt.jt_id = jtwo.jtw_jt_id(+)
    AND jt.jt_worktype_id = woty.worktype_id(+)
    AND jt.jt_sworktype_id = swoty.sworktype_id(+)
    AND jt.jt_wo_id = wo.wo_id
    AND jt.jt_priority_id = priority_id(+)
    --AND jt.jt_date_requested >= ADD_MONTHS (SYSDATE, -12)
    AND jt.jt_last_update >= ADD_MONTHS (ld_curr_time, -12)
    AND bl.bldg_country_id = ctry.country_id
    AND jtwo.jtw_peo_id = p1.peo_id(+)
    AND p1.peo_city_id = peocity.city_id(+)
    AND jt.jt_completed_by_peo_id = peo3.peo_id(+)
    AND p1.peo_rate_currency_id = peocur.currency_id(+)
    AND jt.jt_agent_peo_id = peo1.peo_id(+);
    BEGIN
    execute immediate 'truncate table crstools.drt_bom_work_kiosk';
    select sysdate into ld_curr_time from dual;
    FOR cur_rec in cur_work_kiosk LOOP
    IF MOD(cur_work_kiosk%rowcount,10000 ) = 0 then
    COMMIT;
    END IF;
    INSERT INTO crstools.drt_bom_work_kiosk
    ( JT_ID
    ,ACTUAL_HRS_TO_COMPLETE
    ,ACTUAL_HRS_TO_RESPOND
    ,AGENT_NAME
    ,ASAGENT_SOE_ID
    ,AP_SYSTEM
    ,ASSIGN_WORK_REQUEST_COMMENT
    ,BILLABLE
    ,BUILDING
    ,BUILDING_ID
    ,BUILDING_STATUS
    ,CAUSE_TYPE
    ,COMMENTS
    ,COMPLETED_BY
    ,CONTACT_EMAIL
    ,CONTACT_NAME
    ,CONTACT_PHONE
    ,CORP_CODE
    ,COST_CENTER
    ,DATE_CLOSED
    ,DATE_COMPLETED
    ,DATE_REQUESTED
    ,DATE_RESPONDED
    ,DATE_RESPONSE_ECD
    ,DATE_SCHEDULED
    ,DEFERRAL_REASON
    ,DESCRIPTION
    ,ECD
    ,FACILITY_MANAGER
    ,FLOOR
    ,GENERAL_LEDGER
    ,KIOSK_DATE_REQUESTED
    ,KIOSK_DISPATCH_CONFIRMED
    ,KIOSK_DISPATCHED
    ,LINKED_EQUIPMENT_ALIAS
    ,LINKED_EQUIPMENT_ID
    ,LINKED_EQUIPMENT_NAME
    ,ORIGINATOR_TYPE
    ,PAYMENT_TERMS
    ,PRIORITY_CODE
    ,PROBLEM_TYPE
    ,PROPERTY
    ,QUOTE_TOTAL
    ,REGION
    ,REPAIR_DEFINITIONS
    ,REPAIR_DESCRIPTION
    ,REQUESTOR
    ,REQUESTOR_COST_CENTER
    ,REQUESTOR_EMAIL
    ,REQUESTOR_NAME
    ,REQUESTOR_PHONE
    ,RESPONSE_TIME
    ,ROOM
    ,SERVICE_PROVIDER
    ,SERVICE_PROVIDER_ADDRESS
    ,SERVICE_PROVIDER_CITY
    ,SERVICE_PROVIDER_CODE
    ,SERVICE_PROVIDER_COUNTRY
    ,SERVICE_PROVIDER_CURRENCY
    ,SERVICE_PROVIDER_DESCRIPTION
    ,SERV_PROV_DISPATC_HMETHOD
    ,SERV_PROV_DOUBLE_TIME_RATE
    ,SERVICE_PROVIDER_EMAIL
    ,SERV_PROV_EMERGENCY_PHONE
    ,SERVICE_PROVIDER_FAX_NUMBER
    ,SERVICE_PROVIDER_HOME_PHONE
    ,SERVICE_PROVIDER_HOURLY_RATE
    ,SERVICE_PROVIDER_JOB_TITLE
    ,SERVICE_PROVIDER_METHOD
    ,SERVICE_PROVIDER_MOBILE_PHONE
    ,SERVICE_PROVIDER_PAGER
    ,SERVICE_PROVIDER_RATES
    ,SER_PROV_SHIFT_DIFFERENTIAL
    ,SERV_PROV_STATE_PROVINCE
    ,SERVICE_PROVIDER_STATUS
    ,SERV_PROV_WEB_SITE_ADDRESS
    ,SERVICE_PROVIDER_WORK_PHONE
    ,SERV_PROV_ZIP_POSTAL_CODE
    ,SHIFT
    ,SKILL
    ,STATUS
    ,SUBREGION
    ,TRADE
    ,VENDOR_ID
    ,VENDOR_PURCHASING_FAX
    ,VENDOR_SITECODE
    ,VENDOR_TICKET
    ,VENDOR_COMPANYNAME
    ,VIP
    ,WORK_ORDER_NO
    ,WORK_REQUEST
    ,WORK_REQUEST_CLASS
    ,WORK_TYPE
    ,WR_COST
    ,WR_DESCRIPTION
    ,WR_DISPATCH_METHOD
    ,WR_STATUS
    ,COUNTRY
    ,CREATE_DATE
    VALUES
    (cur_rec.jt_id
    ,cur_rec.ACTUAL_HRS_TO_COMPLETE
    ,cur_rec.ACTUAL_HRS_TO_RESPOND
    ,cur_rec.AGENT_NAME
    ,cur_rec.ASAGENT_SOE_ID
    ,cur_rec.AP_SYSTEM
    ,cur_rec.ASSIGN_WORK_REQUEST_COMMENT
    ,cur_rec.BILLABLE
    ,cur_rec.BUILDING
    ,cur_rec.BUILDING_ID
    ,cur_rec.BUILDING_STATUS
    ,cur_rec.CAUSE_TYPE
    ,cur_rec.COMMENTS
    ,cur_rec.COMPLETED_BY
    ,cur_rec.CONTACT_EMAIL
    ,cur_rec.CONTACT_NAME
    ,cur_rec.CONTACT_PHONE
    ,cur_rec.CORP_CODE
    ,cur_rec.COST_CENTER
    ,cur_rec.DATE_CLOSED
    ,cur_rec.DATE_COMPLETED
    ,cur_rec.DATE_REQUESTED
    ,cur_rec.DATE_RESPONDED
    ,cur_rec.DATE_RESPONSE_ECD
    ,cur_rec.DATE_SCHEDULED
    ,cur_rec.DEFERRAL_REASON
    ,cur_rec.DESCRIPTION
    ,cur_rec.ECD
    ,cur_rec.FACILITY_MANAGER
    ,cur_rec.FLOOR
    ,cur_rec.GENERAL_LEDGER
    ,cur_rec.KIOSK_DATE_REQUESTED
    ,cur_rec.KIOSK_DISPATCH_CONFIRMED
    ,cur_rec.KIOSK_DISPATCHED
    ,cur_rec.LINKED_EQUIPMENT_ALIAS
    ,cur_rec.LINKED_EQUIPMENT_ID
    ,cur_rec.LINKED_EQUIPMENT_NAME
    ,cur_rec.ORIGINATOR_TYPE
    ,cur_rec.PAYMENT_TERMS
    ,cur_rec.PRIORITY_CODE
    ,cur_rec.PROBLEM_TYPE
    ,cur_rec.PROPERTY
    ,cur_rec.QUOTE_TOTAL
    ,cur_rec.REGION
    ,cur_rec.REPAIR_DEFINITIONS
    ,cur_rec.REPAIR_DESCRIPTION
    ,cur_rec.REQUESTOR
    ,cur_rec.REQUESTOR_COST_CENTER
    ,cur_rec.REQUESTOR_EMAIL
    ,cur_rec.REQUESTOR_NAME
    ,cur_rec.REQUESTOR_PHONE
    ,cur_rec.RESPONSE_TIME
    ,cur_rec.ROOM
    ,cur_rec.SERVICE_PROVIDER
    ,cur_rec.SERVICE_PROVIDER_ADDRESS
    ,cur_rec.SERVICE_PROVIDER_CITY
    ,cur_rec.SERVICE_PROVIDER_CODE
    ,cur_rec.SERVICE_PROVIDER_COUNTRY
    ,cur_rec.SERVICE_PROVIDER_CURRENCY
    ,cur_rec.SERVICE_PROVIDER_DESCRIPTION
    ,cur_rec.SERV_PROV_DISPATC_HMETHOD
    ,cur_rec.SERV_PROV_DOUBLE_TIME_RATE
    ,cur_rec.SERVICE_PROVIDER_EMAIL
    ,cur_rec.SERV_PROV_EMERGENCY_PHONE
    ,cur_rec.SERVICE_PROVIDER_FAX_NUMBER
    ,cur_rec.SERVICE_PROVIDER_HOME_PHONE
    ,cur_rec.SERVICE_PROVIDER_HOURLY_RATE
    ,cur_rec.SERVICE_PROVIDER_JOB_TITLE
    ,cur_rec.SERVICE_PROVIDER_METHOD
    ,cur_rec.SERVICE_PROVIDER_MOBILE_PHONE
    ,cur_rec.SERVICE_PROVIDER_PAGER
    ,cur_rec.SERVICE_PROVIDER_RATES
    ,cur_rec.SER_PROV_SHIFT_DIFFERENTIAL
    ,cur_rec.SERV_PROV_STATE_PROVINCE
    ,cur_rec.SERVICE_PROVIDER_STATUS
    ,cur_rec.SERV_PROV_WEB_SITE_ADDRESS
    ,cur_rec.SERVICE_PROVIDER_WORK_PHONE
    ,cur_rec.SERV_PROV_ZIP_POSTAL_CODE
    ,cur_rec.SHIFT
    ,cur_rec.SKILL
    ,cur_rec.STATUS
    ,cur_rec.SUBREGION
    ,cur_rec.TRADE
    ,cur_rec.VENDOR_ID
    ,cur_rec.VENDOR_PURCHASING_FAX
    ,cur_rec.VENDOR_SITECODE
    ,cur_rec.VENDOR_TICKET
    ,cur_rec.VENDOR_COMPANYNAME
    ,cur_rec.VIP
    ,cur_rec.WORK_ORDER_NO
    ,cur_rec.WORK_REQUEST
    ,cur_rec.WORK_REQUEST_CLASS
    ,cur_rec.WORK_TYPE
    ,cur_rec.WR_COST
    ,cur_rec.WR_DESCRIPTION
    ,cur_rec.WR_DISPATCH_METHOD
    ,cur_rec.WR_STATUS
    ,cur_rec.COUNTRY
    ,ld_curr_time
    END LOOP;
    COMMIT;
    exception
    when others then
    rollback;
    dbms_output.put_line('SQLCODE :'||sqlcode ||' Error :'||sqlerrm);
    end work_kiosk_full;
    Note : total record inserted 849000.
    The same code does not work with bulk collect into caluse.
    Please help me out why this is happening.
    Thanks & regards
    shyam~

    Shyam,
    I agree with Billy.
    Why are you not using an INSERT..SELECT ?
    Also, what are you trying to achieve by
    - incremental commits?
    - copying data from one table to another (using expensive I/O)?
    - using dynamic DML?
    Most of these approaches are typically wrong - and not recommended for scalable and performant Oracle applications.I could see you using a CURSOR FOR LOOP if you were changing the data being inserted in such a way that you couldn't encapsulate the changes in a query, but you are doing a straight insert into the table from your Cursor. A much more efficient way would be to use the following modifications I made to your code example:
    PROCEDURE WORK_KIOSK_FULL(AN_JOBID   IN NUMBER,
                              AC_SQLCODE OUT VARCHAR2,
                              AC_SQLERRM OUT VARCHAR2) IS
    BEGIN
       EXECUTE IMMEDIATE 'truncate table crstools.drt_bom_work_kiosk';
       /* Note:  The APPEND hint forces a Direct Path INSERT (see Link below code sample) and is combined with the NOLOGGING Hint */
       /*        To dramtically increase performance.  The Direct Path INSERT inserts records above the High-Water Mark on the table. */
       INSERT /*+ APPEND NOLOGGING */ INTO CRSTOOLS.DRT_BOM_WORK_KIOSK
          (JT_ID
          ,ACTUAL_HRS_TO_COMPLETE
          ,ACTUAL_HRS_TO_RESPOND
          ,AGENT_NAME
          ,ASAGENT_SOE_ID
          ,AP_SYSTEM
    --      ,ASSIGN_WORK_REQUEST_COMMENT     /* I commented out this COLUMN because it doesn't make sense to me to insert */
          ,BILLABLE                          /* a couple of space characters into a table.   If the intent is to leave the column NULL */
          ,BUILDING                          /* don't include it in your INSERT statement and it will be NULL.  If there is a valid reason */
          ,BUILDING_ID                       /* for inserting the spaces, then remove the "line comments" from the insert and select statments */
          ,BUILDING_STATUS
          ,CAUSE_TYPE
    --      ,COMMENTS
          ,COMPLETED_BY
          ,CONTACT_EMAIL
          ,CONTACT_NAME
          ,CONTACT_PHONE
          ,CORP_CODE
          ,COST_CENTER
          ,DATE_CLOSED
          ,DATE_COMPLETED
          ,DATE_REQUESTED
          ,DATE_RESPONDED
          ,DATE_RESPONSE_ECD
          ,DATE_SCHEDULED
          ,DEFERRAL_REASON
          ,DESCRIPTION
          ,ECD
          ,FACILITY_MANAGER
          ,FLOOR
          ,GENERAL_LEDGER
    --      ,KIOSK_DATE_REQUESTED
    --      ,KIOSK_DISPATCH_CONFIRMED
    --      ,KIOSK_DISPATCHED
          ,LINKED_EQUIPMENT_ALIAS
          ,LINKED_EQUIPMENT_ID
          ,LINKED_EQUIPMENT_NAME
          ,ORIGINATOR_TYPE
    --      ,PAYMENT_TERMS
          ,PRIORITY_CODE
          ,PROBLEM_TYPE
          ,PROPERTY
          ,QUOTE_TOTAL
          ,REGION
          ,REPAIR_DEFINITIONS
          ,REPAIR_DESCRIPTION
          ,REQUESTOR
    --      ,REQUESTOR_COST_CENTER
          ,REQUESTOR_EMAIL
          ,REQUESTOR_NAME
          ,REQUESTOR_PHONE
    --      ,RESPONSE_TIME
          ,ROOM
          ,SERVICE_PROVIDER
          ,SERVICE_PROVIDER_ADDRESS
          ,SERVICE_PROVIDER_CITY
          ,SERVICE_PROVIDER_CODE
          ,SERVICE_PROVIDER_COUNTRY
          ,SERVICE_PROVIDER_CURRENCY
          ,SERVICE_PROVIDER_DESCRIPTION
          ,SERV_PROV_DISPATC_HMETHOD
          ,SERV_PROV_DOUBLE_TIME_RATE
          ,SERVICE_PROVIDER_EMAIL
          ,SERV_PROV_EMERGENCY_PHONE
          ,SERVICE_PROVIDER_FAX_NUMBER
          ,SERVICE_PROVIDER_HOME_PHONE
          ,SERVICE_PROVIDER_HOURLY_RATE
          ,SERVICE_PROVIDER_JOB_TITLE
          ,SERVICE_PROVIDER_METHOD
          ,SERVICE_PROVIDER_MOBILE_PHONE
          ,SERVICE_PROVIDER_PAGER
          ,SERVICE_PROVIDER_RATES
          ,SER_PROV_SHIFT_DIFFERENTIAL
          ,SERV_PROV_STATE_PROVINCE
          ,SERVICE_PROVIDER_STATUS
          ,SERV_PROV_WEB_SITE_ADDRESS
          ,SERVICE_PROVIDER_WORK_PHONE
          ,SERV_PROV_ZIP_POSTAL_CODE
    --      ,SHIFT
    --      ,SKILL
          ,STATUS
          ,SUBREGION
    --      ,TRADE
          ,VENDOR_ID
          ,VENDOR_PURCHASING_FAX
          ,VENDOR_SITECODE
          ,VENDOR_TICKET
          ,VENDOR_COMPANYNAME
          ,VIP
          ,WORK_ORDER_NO
          ,WORK_REQUEST
          ,WORK_REQUEST_CLASS
          ,WORK_TYPE
    --      ,WR_COST
          ,WR_DESCRIPTION
    --      ,WR_DISPATCH_METHOD
          ,WR_STATUS
          ,COUNTRY
          ,CREATE_DATE
       VALUES
          (SELECT DISTINCT
              JT.JT_ID AS JT_ID
             ,NVL((ROUND((JT_DATE_COMPLETED - JT_DATE_REQUESTED) * 24,2)),0) AS ACTUAL_HRS_TO_COMPLETE
             ,NVL((ROUND((JT_DATE_RESPONDED - JT_DATE_REQUESTED) * 24,2)),0) AS ACTUAL_HRS_TO_RESPOND
             ,PEO1.PEO_NAME AS AGENT_NAME
             ,PEO1.PEO_USER_NAME AS ASAGENT_SOE_ID
             ,LE.LGLENT_DESC AS AP_SYSTEM
    --         ,' ' AS ASSIGN_WORK_REQUEST_COMMENT
             ,DECODE(JT.JT_BILL_ID,138802,'CLIENT BILLABLE'
                                  ,138803,'CONTRACTED'
                                  ,138804,'INTERNAL BILLABLE',NULL,' ') AS BILLABLE
             ,BL.BLDG_NAME_CC AS BUILDING
             ,BL.BLDG_ID_LS AS BUILDING_ID
             ,DECODE(BL.BLDG_ACTIVE_CC, 'Y', 'ACTIVE', 'INACTIVE') AS BUILDING_STATUS
             ,DECODE(JT.JT_WRK_CAUSE_ID,141521,'STANDARD WEAR AND TEAR'
                                       ,141522,'NEGLIGENCE'
                                       ,141523,'ACCIDENTAL'
                                       ,141524,'MECHANICAL MALFUNCTION'
                                       ,141525,'OVERSIGHT'
                                       ,141526,'VANDAL'
                                       ,141527,'STANDARD'
                                       ,141528,'PROJECT WORK'
                                       ,6058229,'TEST',NULL,' ') AS CAUSE_TYPE
    --         ,' ' AS COMMENTS
             ,PEO3.PEO_NAME AS COMPLETED_BY
             ,JT.JT_REQUESTOR_EMAIL AS CONTACT_EMAIL
             ,JT.JT_REQUESTOR_NAME_FIRST || ' ' ||JT.JT_REQUESTOR_NAME_LAST AS CONTACT_NAME
             ,JT.JT_REQUESTOR_PHONE AS CONTACT_PHONE
             ,CC.CSTCTRCD_APCODE AS CORP_CODE
             ,CC.CSTCTRCD_CODE AS COST_CENTER
             ,JT.JT_DATE_CLOSED AS DATE_CLOSED
             ,JT.JT_DATE_COMPLETED AS DATE_COMPLETED
             ,JT.JT_DATE_REQUESTED AS DATE_REQUESTED
             ,JT.JT_DATE_RESPONDED AS DATE_RESPONDED
             ,JT.JT_DATE_RESPONSE_ECD AS DATE_RESPONSE_ECD
             ,JT.JT_DATE_SCHEDULED AS DATE_SCHEDULED
             ,DECODE(JT.JT_DEF_ID,139949,'WTG VENDOR RESPONSE'
                                 ,139950,'WAITING ON PARTS'
                                 ,139951,'LABOR AVAILABILITY'
                                 ,139952,'DEFERRED- HI PRI WORK'
                                 ,139953,'WTG APPROVAL'
                                 ,139954,'FUNDING REQUIRED'
                                 ,139955,'ACCESS DENIED'
                                 ,139956,'WTG MATERIAL',NULL,' ') AS DEFERRAL_REASON
             ,JT.JT_DESCRIPTION AS DESCRIPTION
             ,JT.JT_DATE_RESCHED_ECD AS ECD
             ,FMG.FACILITY_MANAGER AS FACILITY_MANAGER
             ,FL.FLOORS_TEXT AS FLOOR
             ,GL.GENLED_DESC AS GENERAL_LEDGER
    --         ,' ' AS KIOSK_DATE_REQUESTED
    --         ,' ' AS KIOSK_DISPATCH_CONFIRMED
    --         ,' ' AS KIOSK_DISPATCHED
             ,EQP.EQUIP_CUSTOMER_CODE AS LINKED_EQUIPMENT_ALIAS
             ,EQP.EQUIP_ID AS LINKED_EQUIPMENT_ID
             ,EQP.EQUIP_TEXT AS LINKED_EQUIPMENT_NAME
             ,DECODE(JT_ORIGINATOR_TYPE_ID,1000,'PROJECT MOVE REQUEST'
                                          ,138834,'CUSTOMER INITIATED CORRECTION'
                                          ,138835,'CUSTOMER INITIATED REQUEST'
                                          ,138836,'CORRECTIVE MAINTENANCE'
                                          ,138837,'CONFERENCE ROOM BOOKING'
                                          ,138838,'PROJECT INITIATED REQUEST'
                                          ,138839,'PLANNED PREVENTIVE MAINTENANCE'
                                          ,138840,'SELF INITATED REQUEST',NULL,' ') AS ORIGINATOR_TYPE
    --         ,' ' AS PAYMENT_TERMS
             ,PRIORITY_TEXT AS PRIORITY_CODE
             ,SWOTY.SWORKTYPE_TEXT AS PROBLEM_TYPE
             ,PROP.PROPERTY_NAME_CC AS PROPERTY
             ,JT.JT_COST_QUOTE_TOTAL AS QUOTE_TOTAL
             ,PAR.LEVELS_NAME AS REGION
             ,DECODE(JT.JT_REPDEF_ID,141534,'ADJUSTED SETTING'
                                    ,141535,'TRAINING FOR END'
                                    ,141536,'NEW REQUEST'
                                    ,141537,'NO REPAIR REQUIR'
                                    ,141538,'REPLACED PARTS'
                                    ,141539,'REPLACE EQUIPMEN'
                                    ,1000699,'NEW REQUEST',NULL,' ') AS REPAIR_DEFINITIONS
             ,JT.JT_REPAIRDESC AS REPAIR_DESCRIPTION
             ,JT.JT_REQUESTOR AS REQUESTOR
    --         ,' ' AS REQUESTOR_COST_CENTER
             ,JT.JT_REQUESTOR_EMAIL AS REQUESTOR_EMAIL
             ,JT.JT_REQUESTOR_NAME_FIRST AS REQUESTOR_NAME
             ,JT.JT_REQUESTOR_PHONE AS REQUESTOR_PHONE
    --         ,' ' AS RESPONSE_TIME
             ,RM.ROOM_NAME_CC AS ROOM
             ,P1.PEO_PROVIDER_CODE1 AS SERVICE_PROVIDER
             ,P1.PEO_ADDRESS_1 AS SERVICE_PROVIDER_ADDRESS
             ,PEOCITY.CITY_TEXT SERVICE_PROVIDER_CITY
             ,P1.PEO_PROVIDER_CODE1 AS SERVICE_PROVIDER_CODE
             ,PEOCITY.CITY_COUNTRY_NAME AS SERVICE_PROVIDER_COUNTRY
             ,PEOCUR.CURRENCY_TEXT AS SERVICE_PROVIDER_CURRENCY
             ,P1.PEO_NAME AS SERVICE_PROVIDER_DESCRIPTION
             ,P1.PEO_DISPATCH_METHOD AS SERV_PROV_DISPATC_HMETHOD
             ,P1.PEO_RATE_DOUBLE AS SERV_PROV_DOUBLE_TIME_RATE
             ,P1.PEO_EMAIL AS SERVICE_PROVIDER_EMAIL
             ,P1.PEO_EMERGENCY_PHONE AS SERV_PROV_EMERGENCY_PHONE
             ,P1.PEO_FAX AS SERVICE_PROVIDER_FAX_NUMBER
             ,P1.PEO_HOME_PHONE AS SERVICE_PROVIDER_HOME_PHONE
             ,P1.PEO_RATE_HOURLY AS SERVICE_PROVIDER_HOURLY_RATE
             ,P1.PEO_TITLE AS SERVICE_PROVIDER_JOB_TITLE
             ,P1.PEO_METHOD_ID AS SERVICE_PROVIDER_METHOD
             ,P1.PEO_CELL_PHONE AS SERVICE_PROVIDER_MOBILE_PHONE
             ,P1.PEO_PAGER AS SERVICE_PROVIDER_PAGER
             ,P1.PEO_RATE_DIFFERENTIAL AS SERVICE_PROVIDER_RATES
             ,P1.PEO_RATE_DIFFERENTIAL AS SER_PROV_SHIFT_DIFFERENTIAL
             ,PEOCITY.CITY_STATE_PROV_TEXT AS SERV_PROV_STATE_PROVINCE
             ,DECODE(P1.PEO_ACTIVE, 'Y', 'ACTIVE', 'INACTIVE') AS SERVICE_PROVIDER_STATUS
             ,P1.PEO_URL AS SERV_PROV_WEB_SITE_ADDRESS
             ,P1.PEO_PHONE AS SERVICE_PROVIDER_WORK_PHONE
             ,P1.PEO_POSTAL_CODE AS SERV_PROV_ZIP_POSTAL_CODE
    --         ,' ' AS SHIFT
    --         ,' ' AS SKILL
             ,DECODE(JT.JT_BIGSTATUS_ID,138813,'NEW'
                                       ,138814,'PENDING'
                                       ,138815,'OPEN'
                                       ,138816,'COMPLETED'
                                       ,138817,'CLOSED'
                                       ,138818,'CANCELLED',NULL,' ') AS STATUS
             ,LEV.LEVELS_NAME AS SUBREGION
    --         ,' ' AS TRADE
             ,P1.PEO_LS_INTERFACE_CODE1 AS VENDOR_ID
             ,P1.PEO_FAX AS VENDOR_PURCHASING_FAX
             ,P1.PEO_VENDOR_SITE_CODE AS VENDOR_SITECODE
             ,JT.JT_ID AS VENDOR_TICKET
             ,P1.PEO_NAME AS VENDOR_COMPANYNAME
             ,JT.JT_REQUESTOR_VIP AS VIP
             ,WO.WO_ID AS WORK_ORDER_NO
             ,JT.JT_ID AS WORK_REQUEST
             ,JT.JT_CLASS_ID AS WORK_REQUEST_CLASS
             ,WOTY.WORKTYPE_TEXT AS WORK_TYPE
    --         ,' ' AS WR_COST
             ,JT.JT_DESCRIPTION AS WR_DESCRIPTION
    --         ,' ' AS WR_DISPATCH_METHOD
             ,DECODE(JT.JT_BIGSTATUS_ID,138813,'NEW'
                                       ,138814,'PENDING'
                                       ,138815,'OPEN'
                                       ,138816,'COMPLETED'
                                       ,138817,'CLOSED'
                                       ,138818,'CANCELLED',NULL,' ') AS WR_STATUS
             ,CTRY.COUNTRY_NAME AS COUNTRY
             ,SYSDATE --LD_CURR_TIME
         FROM CITI.JOBTICKET JT,
              CITI.PROPERTY PROP,
              CITI.BLDG BL,
              CITI.BLDG_LEVELS BLDGLVL,
              CITI.LEVELS LEV,
              CITI.LEVELS PAR,
              (SELECT CRSTOOLS.STRAGG(PEO_NAME) FACILITY_MANAGER,
                      BLDGCON_BLDG_ID
                 FROM CITI.BLDG_CONTACTS, CITI.PEOPLE
                WHERE BLDGCON_PEO_ID = PEO_ID
                  AND BLDGCON_CONTYPE_ID IN (40181, 10142)
                GROUP BY BLDGCON_BLDG_ID) FMG,
              CITI.FLOORS FL,
              CITI.ROOM RM,
              CITI.GENERAL_LEDGER GL,
              CITI.LEGAL_ENTITY LE,
              CITI.COST_CENTER_CODES CC,
              CITI.EQUIPMENT EQP,
              CITI.WORKTYPE WOTY,
              CITI.SUBWORKTYPE SWOTY,
              CITI.WORK_ORDER WO,
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