Vendor Warranty & Customer Warranty determination
Hi,
in my scenario I need to be able to determine eithin a transaction either a Cutomer or a Vendor warranty (the warranty linked to my iObject could have been sold by my Company or by a Third Paarty Insurer).
By the way, from standard it seems to be possible to associate to a transaction type a profile which allows the determination of only one of the typologies of warranty.
Could anyone suggest me a way to solve the problem?
Thanks in advance,
Regards,
Andrea Ricci
Hi Hrishi,
In warrenty tab in a Warrenty product (Transaction: COMMPR01) you have a field named 'Warrenty Category'. It could be either Customer warrenty or Vendor Warrenty.
Any warrenty thus can be classified as vendor or customer warrenty and those can certainly be determined in the transaction.
Best Regards,
Pratik Patel
Similar Messages
-
Customer/vendor could not be determined for intermediate document
does any one know how to solve this problem, i got this error for an inbound idoc 820 (remmitance advice).
Hi rob,
Message no. FD017
This is the following message:
Customer/vendor could not be determined for intermediate document 0000000000047039
Message no. FD017
Diagnosis
Several procedures are defined for determining the partner (customer or vendor):
1. The customer/vendor can send his/her account number (the account
number in our system) in the address segment.
2. The customer/vendor can send his/her account number (our number at
the customer or vendor) in the address segment.
3. Only the name in the address segment clearly identifies the
customer/vendor. In this case you can create an allocation within
intermediate document customizing (IDoc base -> Control -> Forward
inbound).
4. The customer/vendor is determined using his/her bank details (only
for the "INVOIC01" intermediate document type).
5. The customer/vendor is taken from the control record of the
intermediate document.
For 1.-3.: One of the address segments with the partner functions
"II", "RS", "SU", 'SE' ("INV_ID01"), or "RS" or
"LF" ("INVOIC01") is used for determining the
customer/vendor.
Procedure
Create the customer or vendor within Financial Accounting or maintain his/her bank details.
Create customer - Proceed
Customer bank details - Proceed
Create vendor - Proceed
Vendor bank details - Proceed
If the customer/vendor can only be determined using his/her name, create a record within intermediate document customizing with
logical address = name, application = "FI" or "MM" and physical target in the SAP system = customer number/vendor number.
Proceed -
Customer/vendor could not be determined for IDOC
Hi all,
Am trying to post incoming payments through EDI ..
IDOC Information
IDOC type: PEXR2002
Message type: REMADV
Function Module: IDOC_INPUT_REMADV
Process code: REMA
Am getting these 2 errors :
Customer/vendor could not be determined for intermediate document
Company code could not be determined for intermediate document
Has anyone encountered this problem, if yes can anyone suggest the solutions, any help regarding this is highly appreciated.
Thanks.Hi,
Currently I am facing with the same type error when trying to post incoming payments through EDI.
IDOC Information
IDOC type: PEXR2002
Message type: REMADV
Function Module: IDOC_INPUT_REMADV
Process code: REMA
I am getting the below error:
1. Company code could not be determined for intermediate document
I have maintained record records for partner type and partner number in OBCA.
Please advice what are the other configuration changes do I need to maintain.
Your assistance would be highly appreciated.
Thanks.
Edited by: Victor Collins on Feb 27, 2009 9:31 PM -
How can i find customer warranty date ?
Dear Guru,
I have a problem about finding customer warranty start date and end date. I don't know the table which is contains these data. I know only material and serial number. Please give me solution.
Thanks in advanceHi There.
I would like to suggest a couple of references,
[SAP HELP Library - Standard Reference for Warranty Check - Purpose/Use and Prequisites|http://help.sap.com/saphelp_47x200/helpdata/en/77/8c460fdb434c529a70c6f0cdcf3b30/content.htm]
[SAP HELP Library - Standard Reference for Warranties|http://help.sap.com/saphelp_nw04/helpdata/en/a4/5cf037f1d6b302e10000009b38f889/frameset.htm]
[SAP HELP Library - Standard Reference for Processes in Warranty Claim Processing|http://help.sap.com/saphelp_47x200/helpdata/en/77/8c460fdb434c529a70c6f0cdcf3b30/frameset.htm]
Hope that's usefull.
Good Luck & Regards.
Harsh Dave -
Dear Guru,
Plz give me step by step configuration of Customer Warranty service.
With Regards
Dheeraj LalI, too, had to followup via telephone with Tech. support in the Philippines.
They dropped the ball, but quickly regrouped and the process is back on track to attain a fix.
Apparentely, there is a "Service Depot" in San Jose, TX (SAT).
I did not experience "hold times, " so only can advise to telephone back, take names and notes.
Ask to speak with a supervisor, if at all possible, try and remain somewhat calm. -
Customer Support- Customer Warranty.
Hi,
We are implementing SAP in an IMC company,where i am the SD consultant. we are also implemenating CS module in limited functionality.
Can someone please guide me,a s i have to configure customer warranty in CS module, can someone also advice which material i should refer for the same, relating to configuration.
Is CS a part of CRM?
Since i am implementaing CS for the first time.
I have tried searching SAP also for the same, but of no avail.
In case u can guide me, kindly mail teh required on <u>[email protected]</u>
Thank'sHi:
The info for warranty can be found in SPRO using:
PM and customer service > Master data in PM and CS > basic settings > Gurantees.
Warranty Types is very important.
The warranty dates (start - end) is entered in the Equipment Master under the Additional data 1 tab.
Give that a try.
Please reward if helpful
Regards
Aaon -
Warranty Customer Service Problems
I bought a Toshiba Laptop from Best Buy in June 2015, that machine is not yet 2 months old, about 3 weeks ago on start up got a Toshiba screen checking problems, after about 30 min went to a screen fixing disk errors, I let that run 7 hours before turning off, it has never started since. I called the customer sevice # 800-457-7777 got disconected, recalled on hold 30+ min disconected, finally well over 1 hour got to talk to someone, gave them the serial # they found the machine under warranty untill June 2016 refered me to a local authorized repair center, took the machine & the next day they called bad HD but Toshiba would not authorize the repair on this model. Go back & get the machine, call Toshiba again, disconect, hold, more then an hour to talk to someone with very limited english who said I was refered to the wrong service center, gave me a new provider said he would email them to authorize, next day went there they wouldn't take the machine, said happens all the time they are authorized only on business models & don't know why consumers are sent to them, got back home tried to call Toshia again & gave up after an hour. I have not had a working toshiba now for about 3 weeks, spent around 15 hours phone time [mostly on hold] have about 4 hours driving to & from the service centers I was sent to by toshiba customer support, & don't know what to do next. I need a laptop or else I would not have bought one, 3 weeks with no resolution in sight is unacceptable. I can not count on toshiba to honor their warranty or to even talk to a customer. I will have to buy another laptop as I am handicaped with it, it will not be a Toshiba & I will not eat this machine. If necessary I will bring a claim in Small Claims court under Texas Deceptive Practice act which is consumer friendly & triple damages. It will cost Toshiba more then this machine sold for to have someone appear so I can not understand why they give the consumer the run around. Certainly have lost my good will now & in the future.So beware, warranty/customer support is at best problamatic.
hi:
friend,thanks for your reply ,can you tell me how to contact apple inc sercer?i am looking forward to your reply
thanks -
"Onsite Next Business Day Warranty" - Current Warranty Request/Warranty Issues/Poor Service
TL;DR at the bottom of the post, detailed information in between. I have had a T430s for a little less than three years. I have called the warranty/customer service ~5+ times and every time gotten extremely poor service, whether it be because parts were "backordered" for weeks at a time, or because "Next Business Day" service has been anything but. I have decided to take a different route for my most recent warranty request, I will keep an up to date account of my request via this forum, with the intent of informing as many as possible with the current state of "Onsite Next Business Day Warranty". I called the warranty ~1hr ago and filed a service request. The outcome of the request was that "I should receive a call in the next day or so, no later than 5:30PM tomorrow" when the employee I spoke with arrives in the office. I pressed as to who would call, the employee would not answer definitively, but hinted that it would be his manager, because my warranty request apparently contained "so many parts that it required approval". The parts have not been shipped, and it was abundantly clear that the subject of the call would be whether this warranty request would get approved. Hopefully, readers can already tell where this is going, next business day onsite repair apparently means in the next 24 hours, you will receive a phone call letting you know if Lenovo will honor their warranty obligations that have already been paid for. To detail my issues:1. The fingerprint scanner has stopped working for the second time. 2. I have had an issue where when I pick up the laptop on the lefthand side, the screen turns to 'snow' and will not return to its regular condition until next boot. The laptop is unusable in this condition. I have been attempting to get this fixed essentially since I purchased the laptop, however, after 3 technicians came to 'fix' the issue, it has not been solved. I have asked/suggested every time I have called the warranty line that the issue is the system board, and it needs to be replaced. Every time, they have refused to replace the system board, instead opting for other parts, some of which were on 'backorder' for over a month (remember, "Next Business Day Onsite Repair"). The difficulty in obtaining warranty service from Lenovo has caused me to only attempt to get this fixed when other issues pop up, as they have in this case. Frankly, this issue alone should have caused Lenovo to call this laptop what it is after warranty request #2, a lemon, and they should have/should send a replacement model. 3. The laptop will not 'awake' from sleep mode - when the lid is closed, the keyboard/power button will not respond, and all power sources (battery, charger cable) must be removed and the laptop restarted. 4. When the laptop is booted up, there is a 'CMOS' error message - I have never had a BIOS battery 'go' in this short a time frame. Issues 1,3, and 4 have cropped up in the last week. The warranty employee suggested that I might need to send my laptop in for 'Depot' repair instead of onsite, which in this instance will not work because of the significant delay that may entail. I have a professional licensing/certification exam this month, and would greatly prefer that my laptop be in tip-top shape for the exam. The need to have the greatest level of uptime is what caused me to pay for the NBD Onsite Warranty in the first place. My previous (horrible) warranty experiences and requirement for expedient repair have led me to seek a better method for resolving issues, namely airing them in a public forum, which hopefully will elicit a response from someone who can actually get things done in the warranty department. I have 0 hope of receiving next business day repair (or even repair by Friday, as the warranty explictly says calls received after 4:00 PM might take 2 business days). I am skeptical that the issue will be resolved in the next week or two. Likewise, I have little hope that [some of] the problem(s) will actually get resolved after "repair" has been made, as historically that has not been the case for me with this laptop. I will be voting with my dollars after this, as I have been uniformly unimpressed with Lenovo customer service/warranty/etc. The laptop has been very nice when it doesn't have issues (and when I don't forget to grab it in a certain way), however, everything else about Lenovo has been exceedingly frustrating. The TL;DR of this is:1. If you work for Lenovo and can help, or if you don't and can help, please do!!! I will be extremely grateful for any assistance. 2. DO NOT under any circumstances purchase the Onsite NBD warranty thinking that the warranty will live up to the title. I have never received NBD Onsite warranty service, despite repeatedly 'giving' the option to Lenovo to provide such service. 3. If you are considering purchasing a Lenovo product, please read some of the stories people have on their dealings with the support side of the business. I will speak for myself and say that I will almost certainly never buy another Lenovo product again, and will strongly encourage everyone I know to do the same - after recounting my issues with them.
Hey burgerbone,
Sorry to hear about your troubles getting your machine issues resolved. I am not sure of the onsite policy related to your symptoms but I will be happy to look into it for you.
Do you mind sending me a PM (Private Message) with your machine/case info?
Thanks!
Ty -
Getting all documents(and their line items) on basis of a vendor r customer
Hello to all,
I have made a report which takes a range of document dates and querys the bkpf on the basis of bldat(and query bseg on basis of the retrieved belnr). Now want i need is to add another selection(lifnr in case of vendor and kunnr in case of customer) so that if i want to see a particular vendor or customer, i can see only those record(line items).
i tried querying the bseg on basis of lifnr , but i get only those line items (vendor line item or customer line items)
i want all the line items..
How to do it ?
Help needed..Thanks..
ShehryarHey,
Accounting document data is stored in the below tables:
BKPF - Header
BSEG - Line Item: GL/Customer/Vendor
BSID/BSAD - Open/Cleared Customer Items
BSIK/BSAK - Open/Cleared Vendor Items
BSIS/BSAS - Open/Cleared GL Items
Follow the logic below:
For Vendors:
Select (BELNR) data from BKPF based on BLDAT
Select data from BSIK and BSAK where BELNR = (BELNR in Step 1) and LIFNR = (User Input)
Select data from BSIS and BSAS where BELNR = (BELNR in Step 2)
For Customers:
Select (BELNR) data from BKPF based on BLDAT
Select data from BSID and BSAD where BELNR = (BELNR in Step 1) and LIFNR = (User Input)
Select data from BSIS and BSAS where BELNR = (BELNR in Step 2)
-Kiran
*Please reward useful answers -
Profit Center population in the Vendor and Customer Line items
hello
our client is asking for getting profit center in the vendor and customer line items where in the view FBL5n and fbl1n we are not getting the profit center populated - in the new gl i understand that there is a standard report based on the gl account.
but our business is not satisfied with the report and expecting report at profit center level.
Can any one suggest any way of doing this.
regards,
VijayDear Vijay,
Let me provide you my view of solutioning for this. This is an enahcement that needs to be done
1. You can get the profit center from the given vendor and customer line item at the time of posting, using an enahcement you will be able to capture it.
2. Existing the profit center field is not populated in the BSIK,BSAK,BSID and BSAD tables
3. Hence, in the same enhancement once you capture the profit center , you can write the code that profit center is updated in these tables also.
4. This will help you to do the vendor line item wise selection in the FBL1N, FBL5N profit center wise.
Constraints of this solution:
The only constraint remains where in the for a given document if there are multiple profit center, then the system will do the splitting profit center wise for a vendor line item, which will not populate the profit center in those tables as there is only one field available in the bsid etc.. tables.
This basically would be the one the soltuion where in as seeen from the end user ther eis no change in the front end interface , the way they are doing always they can do.
You need to also take care the % of document splitting means cross profit center postings /cross document splitting charactericstics postings and the volume involved in this. so that you can suggest this to your client.
Regards,
Bharathi. -
VENDOR/GL/CUSTOMER ACCOUNT STATEMENT WITH OPENING BALANCE
Can anybody tell me the tcodes in SAP for Vendor/Gl/Customer Account Statement with opening balance.
Best Regards,
Sudhanshu Dang
0124-3081015hii
As per my knowledge no such reports for GL are there in sap.. we also had a same requirement but could not find it... we wanted reports with opening and closing balalnces...
u can go to SAP1 and check all the standard reports available. check wheather any report fulfills ur need or else go for abap reports...
Check f.42 T code for Vendor Report. and s_alr_87012172..for customer.
thanks
sejal -
Profit Centre updation in Vendor or Customer Line item
Dear All,
With the concept of New GL, system is configured with profit centre and business area mandatory fields. after posting the document in MIRO and VF01 system is not able to capture the Profit Centre in the vendor or customer line item in " Entry View" where as in "General Ledger Veiw" PC is capturing properly.
Business area field is updating in the both the veiws.
Due to this we could not able to take the vendor or customer line item in the t code FBL1n / 3n. is there config setting missig or else system is behavior correct.
if sytem is behaving correct in this case how to take the vendor or customer line item with respective profit centre wise.
Thanks in Advance,
Sahil. KFirst of all go to SE37 and copy the function module SAMPLE_INTERFACE_00001650 and make a Z one out of it .
Then code your requirement playing aorund with the structure RFPOS .
Then Go to FIBF - Settings - Products - Of a customer . Here make a new entry with a Z one of yours as per your convinience .
Again go to settings - P/S modules - Of customer - Entere here the BTE 1650 and the product that you have created and enter the fucntion module name that you have made the codings in .
Save the entries .
Also , in the FM you can keep a break point and check what is the effect that is coming out in the Structure RFPOS after the FM is executed .
May take the help of an ABAPER for the same . -
my vendor and customer are same . purchase invoice due100000 and sales invoice amount is also 100000 at a time with any manual action , have any setting for cleared both vendor and customer line items at a time ...........
X Ltd. will be Vendor & Customer.
Purchase Invoice is booked under Vendor SAP number & Sales Invoice is booked under Customer SAP number. Then you can transfer amount from Vendor to Customer or vice versa with T-code F-04.
Then if you have transferred amount from customer to Vendor (F-04), Vendor account will have two entries Debit & Credit. Then go for clearance with T-code F-44 clear Vendor. -
Printing confirmation of balance for vendors and customer-urgent
Hi,
Thanx Vamsi for the reply.
I have got 1 more doubt.we are using CUSTOMISED correspondence types.The annexure we give has only the open items.But the users want a list of cleared items to appear in the list.
Will the confirmation have only open items ???? or can it take even the cleared items along with it.Can the print program be modified to take even the cleared items along with it.
Kindly advise.
Thanks in advance
Regards
KarpagamHi,
We are using print program SAPF130K and SAPF130D for vendor and customer respectively.
My query is can we bring even the cleared items alongwith the open items in the same print program???
Now we have line items of open line items only?? As per our exploration into the program... we get only open items..
Also we are using SAP10 and SAP11 as the correspondence type.Kindly advise as to correspondence type should be changed so that it can print both the open and cleared items?
Please reply ASAP as it is very urgent.
Thanks in advance.
Regards
Karpagam -
Profit centerwise Vendor and Customer line items view
Deal ALL,
We have not activated Business Area.
We have 10 plant under one company code. Client is booking the vendor and customer invoice as per the cost center and profit center of the plant. Payment and Receipt is also made according the bank maintain for each plant. As one customer or vendor is dealing with all the plants.
Can any body can help me out how to get the vendor and customer line item display according plant or cost or profit center wise, so we can make or receive payment accordingly.
Request you all to reply.
Thanks & Regards,
BhadreshHi
Try the transaction codes for Profit Display by suitable config in TCode O7F1, O7F2, O7F3
Assign Points if useful
Regards
Sanil
Maybe you are looking for
-
The the applications and links open as if somebody is browsing. I can't open a page and remain in it for more than one minute. I did reset but no improvement.
-
Error in Jboss while creating User
Hey, I am getting below errors in Jboss when trying to create user (manually or recon) Insufficient method permissions, principal=null, ejbName=tcLookupOperations, method=create, interface=LOCALHOME, requiredRoles=[User], principalRoles=[] [DATABASE]
-
Device ID already exists - ISE1.3 issue
Hi , Anyone can help guide me. How to solve this issue. My authorization rules allow ONLY Registered Device to access. During the testing I deleted a client's MAC from Endpoint Identity Group List > RegisteredDevices. Then I try to register the devic
-
Is there any way I can use photoshop on 2 computers?
I use photoshop cs6 on my imac. but I recently got a laptop. I would like to be able to use it on both. How can I?
-
REP-546 -but other exactly equal report goes well
Hello, I did a report with parameter screen and now I've reused it to do an almost-equal report for similar (not the same) data. The preliminar view went well, but when I call it from forms...REP-546. I tried to give it values, but it keeps that erro