Verizon World Plan 500

How do track how many minutes you have available to use within a cycle when you purchase the plan in the middle of the month? Or, do your 500 minutes run from the date you purchase until thirty days from date?

I have Digital Voice and World Plan 300. I have failed completely to find the usage charts. I went to myverizon2.0, then My Verizon Services and selected Home Phone and Home Phone Overview. Plan Details is in the left hand column. I click it and it opens a screen with 5 tabs - Account Overview, Bill, Payment, Account Profile and My Perks. Also, phone capabilities including World Plan 300, but that is only a description. No sign of an additional Plan Details as you stated in your post.
Hubrisnxs wrote:
as long as you have fios digital voice you should be able to get there this way (myverizon2.0) you then have to go to the accounts overview page or the services page (verizon1.0web)
under my home phone, I see plan details. I click it. it pulls up and I see on the left hand side a 2nd plan details.
I click that, and then I can see my minutes used.shows current useage as of xyz date, last call to lasted x min, total allowance 300 minutes, my cycle ends xyz,
has two tabs, current month and prior month
Any suggestions what I am doing wrong?

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World Plan 500 usage

I have problem checking my usage on world plan 500.
I agree with dissatisfied 100 100%
" 's not nice to make it difficult to impossible to find the number of international calling minutes used. It appears that you are hoping that people won't be able to find it and will go over their max minutes.. It is also completely unacceptable to change the website and not tell customers where the new location is. It used to be difficult and a waste of time to find. Now it is impossible". .

1.       Sign into My Verizon at https://www22.verizon.com/foryourhome/myaccount/ngen/upr/nlogin.aspx
2.       On Home page find “My Services” section & click on “Voice” link
3.       Land on Home Phone Service page & see “Verizon World Plan Usage” section
4.       Click “Manage” button to expand World Plan usage summary info
5.       Click “Current Month” or “Prior Month” to view World Plan usage summary

Verizon World Plan - Calls to Philippines blocked, but can call using other providers

We recently added Verizon World Plan to a regular (copper/non-FIOS) residential line, but calls to Philippines are being blocked with the message "We're sorry, calls to this area are blocked VH005." We can successfully dial the affected numbers directly with a T-Mobile cell phone and also using third party services like Startec, and have verified with Verizon customer servcie that we do not have an account block. Very frustrating, since we bought this plan specifically to call these numbers.

Hello ChuckB,
Do you have a Fios Digital Voice line or a POTS line?
Frank
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Verizon World Plan 500_tracking used minutes

Since I have subscribed above plan I am not able to track used minutes. The website to check is missing the spot to click. Different talks to Technical Service have not solved the problem. Last week Rep told me that they working on my problem.

I am having the same issue. My monthly period is suppose to end on the 12th of the month. It is now the 18th of the month and it hasn't reset yet. Additionally, it is showing that I've used 522 minutes of my 500 allocation. Amazingly, my Oct bill, produced on the 13th of Oct shows me using 443 minutes for the period 14 Sept to 13 Oct with my last overseas call being on the 24th of Sept.. Additionally, my 13 Sept bill showed me using 469 minutes ending on the 14 of Sept. Something is screwy in the "State of Verzion".
It is almost impossible to figure out how many minutes you have remaining on your account and any point in time. I would have to agree with the previous respondent's comment that there is a method behind their maddening process, especially when they charge such a high 'per minute' rate if you exceed your plan's minutes.

Tracking World Plan minutes used

I have the Verizon World Plan 500 service, and would like to know how to be able to track the minutes used. I did signed-in to My Verizon Sign-In. However, I could not find the link/menu/tab to see the minutes used. Any help is appreaciated.

Tried this Site and it says Sorry go back to the previous page.They seem to have difficulties and that is usual
for them lately.You call and they tell you to go under this Site and they never check for themself that is not working.

Verizon Loyalty Plan?

Let me begin by saying I was a Verizon customer for about 7 years, leaving last year for a prepaid plan offered by another company. I wasn't happy with the new plan and, after just two month, I ported by number back to Verizon and agreed to sign up for Share Everything and 2 GB data for $100+ per month. Shortly after that, my son got a Verizon prepaid plan that included the exact same coverage and data as my Share Everything plan, yet was $40 less a month. Needless to say, I have had regrets about returning to Verizon, especially given most months I have less than 500 minutes, 500 texts and less than 1 GB data used.
Today I was THRILLED to learn of the new single plans and immediately called and got switched to the $60 plan, with 1 GB data, However, I just read that Verizon has a "loyalty plan" that allows single users to have unlimited text, minutes and 2 GB data for the same price as the 1 GB plan.
Do I deserve to be on this plan?
Thanks.

I can't say that you deserve to be on that plan since you did leave Verizon for a while, but I am on the Loyalty program and I'm trying to find a way to talk to a human because I saw on my bill that it is only good for a year. What do they do after that?!? Do they raise the rates on me, kick me to the curb, or do I have a slim chance to have the same charge for another year since I have been with them since they bought out the company that I was with originally? Only the WIRELESS GODS know for sure, but if they raise the rate more then 25% I will switch to another carrier that is cheaper than Verizon. Now where is a human to talk to? Here boy, come on, (whistling can be heard) I have a dog biscuit for you! Come here you little scamp! Come here girl! Nice CSR! Want to have your tummy rubbed? I'm off to go and find a human, I wish you luck with your quest.

World Plan minutes used info...... Nonexistent, WOW!!

We signed up for the world plan several weeks ago, and if we had known that it would be this difficult to find out how many minutes we've used, we would have gladly pay more for a simple phone card.
So what's the deal folks? The website does not work. Under my services, voice, I see my WORLD PLAN, I see the usage bar, but there is no info, nothing even if you hover above it.
I've called a bunch of phone numbers, only to be forwarded to a different department every single time. How can there not be a simple number or texting system in place for us to find out our usuage?
After three different verizon numbers, this is my last stop, the forum. How can things be this difficult? Can anybody share their success story on what to do to find out minutes used or minutes left? This is a great way to cheat customers. They don't know how much they've used, so they're conservative and leave minutes that cannot be rolled over. Or, they go over and get charged an arm and a leg. Venting!!!!!!

This topic is just a demise, and apparently there is no regulator interested into looking in schemes like this. According to their disclaimer Verizon is supposed to update the timer showing your minutes left not later than 48 hours, currently they have not updated mine for over a week!! The week before your minutes period is set to expire they deactivate that feature, so that you either use the least possible amount or go over your threshold to bill you additionally by the minute. It is just unbelievable what happens with this out of control organization.......

World plan mintues

in past i was able to see my world plan usage as a green bar . Since I download beta version i am not able to see the world plan information any more. Please help

The difference in your usage is more than likely because the international minutes you used on the start of your next billing cycle (August) were added to end of the previous billing cycle (July). Unfortunately that is the way VZ works, and it is wrong as far as I'm concerned. You should make a complaint about it. The international minutes should coincide with the billing cycle. The way VZ does it causes you to pay more for your minutes because it can cause you to go over the 500 minutes that are part of the plan.
Speaking to a representative will not help. I've tried and have gotten nowhere. This is an unpublished policy that should be stopped.

World Plan Minutes

Where are the World Plan minutes used on this new website?

Shame on you Verizon since they change web page a month ago they can't fix the problem wooooooooooow that's ridiculous

Can't sign up for 1GB $20 Verizon Data Plan on the Ipad

I have a 32GB Verizon iPad2. I have tried repeatedly to sign up for the 1 GB $20.00 Verizon Data Plan but when I click on the Next button after filling out all of the account information (including selecting the 1GB level plan) a summary account screen flashes that shows that I have selected the 10GB $80 plan!! Then in about 2 seconds that screen disappears and the terms and conditions screen appears with the options to Back or I Agree, or Cancel the screen altogether. So I either Back or Cancel. I have called Verizon--they have no idea. Called Apple and they had me set up a Genius Appt. Anyone else having this problem? Just received the iPad this past Tuesday.

Well now I have 3G service. This is what I did since I posted this question. I got iPad2 the Missing Manual and started reading it. It very clearly said that after you fill in the account information, you get the terms/conditions screen and then you get a summary of the account and a chance to change it before you finally agree. So I decided to do it again, and this time ignore the screen that says I want the $80.00 plan. And yes, it then took me to the account summary page and there was the 20.00 plan and 1 GB! Yeh!! I have just tried it and it works and I then shut it down brought it back in the house and it is now on the WiFi. Go figure what that flashing page is doing!

VERIZON WIRELESS PLAN CHANGES, CONTRACTS, UPGRADES - Lack of Customer Service!

I have been 1 of your customers since August of 2006.
I even own a 2nd phone line that I have been using since approximately 2002
Most recently I had inquired with Verizon Customer service about upgrading my cell phone from a BlackBerry to a Droid Maxx (for one of my accounts)
My first inquiry was with a Verizon Rep on the Verizon Online Chat on February 16, 2014. I told her that I wanted to upgrade my cell phone from a BlackBerry to a Droid Maxx, and I inquired about my Unlimited Data Plan. She said I would “not” lose my Unlimited Data Plan even if I upgraded to a Droid Maxx. I also asked about a Hot Spot, and she said that would be “included in my Unlimited Data Plan” at no extra charge.
I called Verizon 611 later that same evening and talked live with a Verizon Rep, again asking and confirming the answers to the same questions. I also asked about “throttling” if I went beyond a certain usage on my data plan, if I upgraded to a new cell phone. He told me that I would not be limited to certain speeds and bandwidth, no matter how much I used my cell phone since Verizon does not throttle their customers’ data speeds (since Verizon had received so many complaints in the past for throttling, so they do not do that anymore). He also said there would “not be an issue with upgrading to a new cell phone and keeping my current data plan.
A few days later, as I looked further into upgrading my device, and trying to make a final decision, I again called Verizon 611 – Customer Service. But this time the Verizon Rep that I talked to contradicted the other two Verizon Reps info because he told me that I would “lose my unlimited data plan” if I switched to a new cell phone. He also said if I made any changes to my plan, I would lose my Unlimited Data. He said there would also be an additional charge for a Hot Spot. I asked about bringing on a 2nd person to my plan, and keeping Unlimited Data on one of the phones, while having a 2nd data plan package for the other phone for the additional person. He told me the Unlimited Data Plan would only apply to the Original phone on this account and the original phone number. But if I added a 2nd person/phone to my account they would “not” have Unlimited Data since the new (2nd phone) was not grand-fathered in to this current plan that I had with Verizon.
Finally I decided to go in person to visit a Verizon Store. When I went into the Verizon Store at Jantzen Beach, North Portland, Oregon, the Rep I talked to said she had been with Verizon for almost 8 years. She said all of the info that the other “3” Verizon Reps had given me was “not” accurate. At this time, I learned that “ANY/ALL changes to my plans would immediately make me lose my Unlimited Data Plan. And the ONLY way I could keep this plan, would be to buy my own cell phone (at full Retail cost) and have it added to my account. And that if I tried to add a Hot Spot, it would cost additional money outside of my data plan. Also if I tried to add a 2nd person/cell phone to my existing account that I would immediately lose the Unlimited Data Plan. I was not allowed to change my cell phone#, add any additional user or cell phone, or upgrade my device without losing my Unlimited Data. She also said maybe I was told something different by the 611 Customer Service Reps because they have authority to make changes or exceptions to plans, and that normal Verizon Store employees do not have authority to make the same changes.
My complaint and question to Verizon is…..WHY do all “4” Verizon Reps have different explanations, advice, rules, etc…when it comes to something as simple as upgrading to a new device and wanting to keep my current plan? To me, the rules and explanations should not vary day to day, and depending upon who I talk to?
I was originally an AT&T Customer prior to 2006 and I switched to Verizon. This is my first real experience with HORRIBLE customer service and deception from Verizon!
IF I had made any changes when I initially or immediately after I inquired via the Online Chat, I would have LOST my current data plan! And then to tell me that I need to go out & buy my OWN phone at FULL Retail price If I want to keep a plan that I’ve had for years now!!!
How much money have I already paid to Verizon in Monthly usage charges since 2006 (for almost 8 years now)??? And you want to reward me for this loyalty and being a Long time customer by cheating me out of my current plan, or trying to deceive me with false promises that I won’t lose the plan? And then when I finally do want to upgrade, you will take that plan from me? And even after being a customer for 8 years with one account and almost 12 years with my 2nd Verizon account (that I listed at the beginning of this letter), you won’t even offer to give me a free device or a discounted device for renewing my plan? NOW I need to buy my own phone if I want to continue on with my current data plan?
None of this makes sense, and I have now been told “4” different versions of rules, exceptions and Plan change policies by 4 different Verizon Reps! They ALL work for the same company --- Verizon Wireless --- so they should ALL have the same answers and rules, right? I really feel nobody is being honest & upfront with me about this, and I am seriously considering moving back to AT&T Wireless. As at this point, Verizon wants to do nothing to reward me for being a long-time customer. I’m beginning to feel that the goal here is to deceive me and cheat me out of my Unlimited Data plan.
What can you do to make this right? I know you must have record of the Online Chat and also you record 611 Customer Service calls too? How can you explain why all “4” of your Reps have different rules and explanations for Verizon phone plans?
If I do not receive an acceptable response to this letter, you can count on me moving back to AT &T Wireless. I will also tell all of my Friends & Family that are currently with Verizon about this negative experience. In the past I have encouraged others to move to Verizon Wireless, but now I no longer feel that is good advice for anyone.
My boyfriend who “almost considered” switching his service to Verizon, is now seriously considering the integrity of Verizon. He works in Information Technology with large corporations and will also pass this story on to his business associates.
I look forward to your response and explanation. I feel that after my long term loyalty as a Verizon Customer, I deserve much better treatment and honest answers from Verizon.

cheralin333 wrote:
I find this all very interesting that the 3 responses I got to this post are ALL defending Verizon jacking around a long time customer. I would almost venture to guess that Verizon hires people (probably in India & Pakistan) to read their forums and defend whatever they do to their customers. How do I become the bad person for wanting good customer service? How are they in the right for trying to be deceitful. None of their Reps had the "same story or info." NOW I have 3 responses from "supposed PEERS" or other customers in the Verizon Community. But instead of rallying with me as a customer all 3 are posting comments like they "work for Verizon." And even Ann's response contained info that I already had in my original post. And this last post from pherson knocks me for not being loyal?? I have been loyal for over a decade but why would I kiss up to anyone that is trying to make me take it in the shorts??? I'm convinced you are all making minimum wage from Verizon to read their forums and defend their ridiculous practices. Go find a real job.
No one is "defending" Verizon. We are telling you that
A) No one from Verizon corporate will see you post
B) Even if they did they are not going to change policy because 1 customer or a few or 1000 or 10,000 threaten to leave.
So there is no point to your rant. It was waste of time. The people you intended it for aren't going to see or care. Also the FCC, FTC, BBB, etc etc are also a waste of time. The only thing you can do that you have power over is to speak with your wallet and go elsewhere. That would be FAR more productive than what you've done here. I still don't get how people think that because they made a post on a messageboard they can change things. Like people haven't been complaining about this for literally the last 620 days. How's that worked out so far?
Oh and I SHOULD report your post that is full of insults. Next one I WILL. How is that for a threat?

Can I use the same sim card when I switch to the verizon edge plan?

I will be receiving my new Samsung Galaxy s5 that will be on the Verizon Edge plan. It will be arriving with a sim card. Can I just take my current sim card on my current phone and just use it with the s5? or will I have to use the sim card it comes with because I switched to the Edge plan?

You should be able to use the same SIM card; if they are different sizes, you can get an adapter or go ahead and use the SIM card that comes with the phone.

Verizon Max Plan

I'm about to call it quits with Verizon after 4 years with a family plan of 5 lines...
December of 2013 I was looking to upgrade my phone but was grandfathered into the unlimited data plan. I talked to two representatives on the phone and one in a store about what my options were if I wanted to keep my data and was told by all that either I would have to buy a new phone at full price or switch to a 2gb plan for $30 a month. After a lot of hesitation, I finally got into a 2gb plan and just dealt with it.
In February my sister in law who was on my family plan was in the same situation with an unlimited data plan and wanted to upgrade her phone. The first person she talked to quickly told her about the Verizon Max plan where people who had an unlimited plan could upgrade there phones and get a 6gb plan for the same $30 a month. She liked that compromise and went with the plan.
I found out about that and did some research and found that that exact plan was being offered while I was going through my upgrade process. I called VZW customer support and asked if I could get on that plan as I was in the EXACT same situation when I was upgrading but was never told/offered the Verizon Max plan. The customer service rep said I was ineligible because I was outside of the window where they could make changes to plans. She told me that I probably wasn't offered the plan because I didn't use hardly any data in the previous year. I explained to her that I was in an area that wasn't supported by Verizon Data (only 1x was available, no 3g or LTE) and didn't have an opportunity to even use the data but stayed with Verizon for that year because I had liked the unlimited data and had good experiences with VZW so far. After a bit of back and forth, she was not budging as I didn't qualify for the upgrade because it was too late to make changes and that I didn't use data anyway, so what did it matter.
Now I have a plan 1/3 the size of my sister in law for the same price because I apparently didn't talk to well informed VZW employees or, more of what I'm thinking the problem is, I'm not as attractive as my sister in law and have to find out for myself the deals that Verizon is offering instead of having them told to me.
Either way, unless we can come up with some sort of solution for how VZW is going to treat their customers fairly, I'll be leaving them for another provider...
C'mon Verizon, step up your game and correct this.

I realize that the plan is only offered when switching from unlimited data to a tiered data plan. That is the reason I am here now is because I switched from an unlimited data plan to a tiered data plan while this deal was being offered but was never told by the 3 Verizon employees about the Max plan.
I was hoping that we could work something out but it seems all I'm going to get is an apology for not offering the plan when I was eligible and for not being able to do anything to fix that.
I'll be cancelling my service with you in hopes of finding another provider that appreciates a loyal customer who pays their $250+ bill on time each month.

HT4061 Can a unlocked (no ATT, Verizon, Sprint plan) iphone 5 bought from an Apple store utilize a phone call while simultaneously checking email, web pages etc.? I know the ATT version can and the Verizon version can't, so can a unlocked Apple?

Can a unlocked (no ATT, Verizon, Sprint plan) iphone 5 bought from an Apple store utilize a phone call while simultaneously checking email, turn by turn, web pages etc.? I know the ATT version can and the Verizon version can't, so can the unlocked version from Apple (which is not yet available) do it?

The tech specs are identical from both wesites of Vietnam and USA--To add further confusion!
Apple Vietnam
GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 4 and 17)
CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5, 13, 25)
GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5)
802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz)
Bluetooth 4.0 wireless technology
Apple USA
GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 4 and 17)
CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5, 13, 25)
GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5)
802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz)
Bluetooth 4.0 wireless technology

What is the cost of Unlimited World plan?

Hello,
What is the cost and restrictions of the Unlimited World Plan?
I looked in the PRICES details on Skype website and didn't see the actual cost, just the offer for 1 free month.
Thank you,
Lucio Gayosso

LGAYOSSO wrote:
What is the cost and restrictions of the Unlimited World Plan?
Hello and welcome to the Skype Community.
The Unlimited World Subscription costs $13.99 per month.
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
Restrictions are in this document:
http://www.skype.com/en/legal/fair-usage/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Verizon World Plan 500

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