Verizon Loyalty Plan?

Let me begin by saying I was a Verizon customer for about 7 years, leaving last year for a prepaid plan offered by another company. I wasn't happy with the new plan and, after just two month, I ported by number back to Verizon and agreed to sign up for Share Everything and 2 GB data for $100+ per month. Shortly after that, my son got a Verizon prepaid plan that included the exact same coverage and data as my Share Everything plan, yet was $40 less a month. Needless to say, I have had regrets about returning to Verizon, especially given most months I have less than 500 minutes, 500 texts and less than 1 GB data used.
Today I was THRILLED to learn of the new single plans and immediately called and got switched to the $60 plan, with 1 GB data, However, I just read that Verizon has a "loyalty plan" that allows single users to have unlimited text, minutes and 2 GB data for the same price as the 1 GB plan.
Do I deserve to be on this plan?
Thanks.

I can't say that you deserve to be on that plan since you did leave Verizon for a while, but I am on the Loyalty program and I'm trying to find a way to talk to a human because I saw on my bill that it is only good for a year. What do they do after that?!? Do they raise the rates on me, kick me to the curb, or do I have a slim chance to have the same charge for another year since I have been with them since they bought out the company that I was with originally? Only the WIRELESS GODS know for sure, but if they raise the rate more then 25% I will switch to another carrier that is cheaper than Verizon. Now where is a human to talk to? Here boy, come on, (whistling can be heard) I have a dog biscuit for you! Come here you little scamp! Come here girl! Nice CSR! Want to have your tummy rubbed? I'm off to go and find a human, I wish you luck with your quest.

Similar Messages

Discriminating against single line loyalty plan

I think it's totally unacceptable that I'm not allowed to use my smart reward points to add data to my plan for 5,000 points. I'm getting real tired of being punished because I'm in a Verizon loyalty plan for being a loyal Verizon customer. I feel I'm being pushed to the side because I'm single person and don't have another line on my plan. Everyone I know that has more lines got a data increase at no charge and I get nothing. This is discrimination to a single line loyalty plan customer like myself.

So you want to save money from the More Everything plan by having the Single Line plan but have all the benefits received with the More Everything plan? It's basically a case of choose what benefits you want the most and go with the plan that fits that. There's rarely a way in life to have everything you want.

I bought a 4G SIM activation kit on the advice of a CS rep, who said I could change out the SIM card on my Verizon Droid X (currently in use with a customer loyalty plan) and switch it to a prepaid plan. But now it appears there is no SIM card to switch o

I bought a 4G SIM activation kit on the advice of a CS rep, who said I could change out the SIM card on my Verizon Droid X (currently in use with a customer loyalty plan) and switch it to a prepaid plan. But now it appears there is no SIM card to switch out. Google search finds several others have asked that question and the Droid X doesn't have a SIM card, apparently. But, the 4G SIM activation kit "Compatibility" tab claims that it is compatible with the Droid X, so what is the real story here? Do I have to send this kit back to you?

No. Call Apple Care and give them the serial number. They may be able to tell you who it is locked to.

VERIZON WIRELESS PLAN CHANGES, CONTRACTS, UPGRADES - Lack of Customer Service!

I have been 1 of your customers since August of 2006.
I even own a 2nd phone line that I have been using since approximately 2002
Most recently I had inquired with Verizon Customer service about upgrading my cell phone from a BlackBerry to a Droid Maxx (for one of my accounts)
My first inquiry was with a Verizon Rep on the Verizon Online Chat on February 16, 2014. I told her that I wanted to upgrade my cell phone from a BlackBerry to a Droid Maxx, and I inquired about my Unlimited Data Plan. She said I would “not” lose my Unlimited Data Plan even if I upgraded to a Droid Maxx. I also asked about a Hot Spot, and she said that would be “included in my Unlimited Data Plan” at no extra charge.
I called Verizon 611 later that same evening and talked live with a Verizon Rep, again asking and confirming the answers to the same questions. I also asked about “throttling” if I went beyond a certain usage on my data plan, if I upgraded to a new cell phone. He told me that I would not be limited to certain speeds and bandwidth, no matter how much I used my cell phone since Verizon does not throttle their customers’ data speeds (since Verizon had received so many complaints in the past for throttling, so they do not do that anymore). He also said there would “not be an issue with upgrading to a new cell phone and keeping my current data plan.
A few days later, as I looked further into upgrading my device, and trying to make a final decision, I again called Verizon 611 – Customer Service. But this time the Verizon Rep that I talked to contradicted the other two Verizon Reps info because he told me that I would “lose my unlimited data plan” if I switched to a new cell phone. He also said if I made any changes to my plan, I would lose my Unlimited Data. He said there would also be an additional charge for a Hot Spot. I asked about bringing on a 2nd person to my plan, and keeping Unlimited Data on one of the phones, while having a 2nd data plan package for the other phone for the additional person. He told me the Unlimited Data Plan would only apply to the Original phone on this account and the original phone number. But if I added a 2nd person/phone to my account they would “not” have Unlimited Data since the new (2nd phone) was not grand-fathered in to this current plan that I had with Verizon.
Finally I decided to go in person to visit a Verizon Store. When I went into the Verizon Store at Jantzen Beach, North Portland, Oregon, the Rep I talked to said she had been with Verizon for almost 8 years. She said all of the info that the other “3” Verizon Reps had given me was “not” accurate. At this time, I learned that “ANY/ALL changes to my plans would immediately make me lose my Unlimited Data Plan. And the ONLY way I could keep this plan, would be to buy my own cell phone (at full Retail cost) and have it added to my account. And that if I tried to add a Hot Spot, it would cost additional money outside of my data plan. Also if I tried to add a 2nd person/cell phone to my existing account that I would immediately lose the Unlimited Data Plan. I was not allowed to change my cell phone#, add any additional user or cell phone, or upgrade my device without losing my Unlimited Data. She also said maybe I was told something different by the 611 Customer Service Reps because they have authority to make changes or exceptions to plans, and that normal Verizon Store employees do not have authority to make the same changes.
My complaint and question to Verizon is…..WHY do all “4” Verizon Reps have different explanations, advice, rules, etc…when it comes to something as simple as upgrading to a new device and wanting to keep my current plan? To me, the rules and explanations should not vary day to day, and depending upon who I talk to?
I was originally an AT&T Customer prior to 2006 and I switched to Verizon. This is my first real experience with HORRIBLE customer service and deception from Verizon!
IF I had made any changes when I initially or immediately after I inquired via the Online Chat, I would have LOST my current data plan! And then to tell me that I need to go out & buy my OWN phone at FULL Retail price If I want to keep a plan that I’ve had for years now!!!
How much money have I already paid to Verizon in Monthly usage charges since 2006 (for almost 8 years now)??? And you want to reward me for this loyalty and being a Long time customer by cheating me out of my current plan, or trying to deceive me with false promises that I won’t lose the plan? And then when I finally do want to upgrade, you will take that plan from me? And even after being a customer for 8 years with one account and almost 12 years with my 2nd Verizon account (that I listed at the beginning of this letter), you won’t even offer to give me a free device or a discounted device for renewing my plan? NOW I need to buy my own phone if I want to continue on with my current data plan?
None of this makes sense, and I have now been told “4” different versions of rules, exceptions and Plan change policies by 4 different Verizon Reps! They ALL work for the same company --- Verizon Wireless --- so they should ALL have the same answers and rules, right? I really feel nobody is being honest & upfront with me about this, and I am seriously considering moving back to AT&T Wireless. As at this point, Verizon wants to do nothing to reward me for being a long-time customer. I’m beginning to feel that the goal here is to deceive me and cheat me out of my Unlimited Data plan.
What can you do to make this right? I know you must have record of the Online Chat and also you record 611 Customer Service calls too? How can you explain why all “4” of your Reps have different rules and explanations for Verizon phone plans?
If I do not receive an acceptable response to this letter, you can count on me moving back to AT &T Wireless. I will also tell all of my Friends & Family that are currently with Verizon about this negative experience. In the past I have encouraged others to move to Verizon Wireless, but now I no longer feel that is good advice for anyone.
My boyfriend who “almost considered” switching his service to Verizon, is now seriously considering the integrity of Verizon. He works in Information Technology with large corporations and will also pass this story on to his business associates.
I look forward to your response and explanation. I feel that after my long term loyalty as a Verizon Customer, I deserve much better treatment and honest answers from Verizon.

cheralin333 wrote:
I find this all very interesting that the 3 responses I got to this post are ALL defending Verizon jacking around a long time customer. I would almost venture to guess that Verizon hires people (probably in India & Pakistan) to read their forums and defend whatever they do to their customers. How do I become the bad person for wanting good customer service? How are they in the right for trying to be deceitful. None of their Reps had the "same story or info." NOW I have 3 responses from "supposed PEERS" or other customers in the Verizon Community. But instead of rallying with me as a customer all 3 are posting comments like they "work for Verizon." And even Ann's response contained info that I already had in my original post. And this last post from pherson knocks me for not being loyal?? I have been loyal for over a decade but why would I kiss up to anyone that is trying to make me take it in the shorts??? I'm convinced you are all making minimum wage from Verizon to read their forums and defend their ridiculous practices. Go find a real job.
No one is "defending" Verizon. We are telling you that
A) No one from Verizon corporate will see you post
B) Even if they did they are not going to change policy because 1 customer or a few or 1000 or 10,000 threaten to leave.
So there is no point to your rant. It was waste of time. The people you intended it for aren't going to see or care. Also the FCC, FTC, BBB, etc etc are also a waste of time. The only thing you can do that you have power over is to speak with your wallet and go elsewhere. That would be FAR more productive than what you've done here. I still don't get how people think that because they made a post on a messageboard they can change things. Like people haven't been complaining about this for literally the last 620 days. How's that worked out so far?
Oh and I SHOULD report your post that is full of insults. Next one I WILL. How is that for a threat?

How to get the "loyalty plan", which is 60 a month with unlimited talk and text. Not able to get to a store, want to do this change online

How can I switch to this loyalty plan that is 60 a month. Future son in law got it last month by going to a store and complaining. I want to do this online, nothing on Verizon site that discusses this.

Ok, I've been a customer for very many years, I'm on a fixed retirement
income. I need to reduce my bills, my contract ends in Dec. I will be
pursuing other options unless I can get some concessions from Verizon. My
future son-in-law was given this loyalty plan, so I know this is a
reasonable request. My phone number is (removed) acct number
(removed)
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Employee Discount and Loyalty Plan

Back in June of this year I contacted customer service to change my plan. I was told about the new Loyalty Plan. My concern was whether or not my employee discount would still apply. The customer service rep checked into it and told me yes. So I made my decision to take the new plan, and commit to a new contract, based on the idea that the plan would be $60 per phone minus the discount which would make each phone $48. This has been the case for months. Even last month, November, Verizon sent me a document to verify I was still eligible for the employee discount. I filled it out and sent it in and got confirmation that I was still qualified. Then the December bill came in and it was $25 higher. When I checked into it I was told that the customer service rep made a mistake and I should have never got the discount. When I checked this forum I found out that a lot of people were told the same thing and made their decision based on still getting their employee discount. This seems like to me that Verizon changed their mind after starting the program and now the consumers are getting a bad deal. This is a breach of contract since I took on the new commitment based on the employee discount still being in effect. My wife and I have been with Verizon for over 13 years. I feel that we have been lied to and that Verizon is refusing to honor their contract with us. They are going to lose our business and we will move our money somewhere else if they don't fix this. They should at least honor what we agreed to until the end of our two year contract. Then they can change the amount legally. This also means that having a contract with Verizon means nothing to them and they have no honor or integrity. So starting today I will start looking for a new carrier because as far as I am concerned my contract with them is null and void the minute they raised my bill and eliminated my employee discount. If they agree to fix the problem, then I will keep their service.

DaleGolds,
We appreciate your loyalty and I’m glad we were able to locate a plan which will help you save. I regret to learn you’ve had this type of experience with a Loyalty plan. We definitely don’t want that to be the case, as these are special plans, especially designed to help our long-time customers. I certainly want to address all your concerns and apologize for the misinformation that may have been provided.
Our goal is to ensure you are billed correctly, and if the plan mentioned is not the best fit for your needs, we are happy to bring you back to the old one. The Loyalty plan you mentioned is designed for single-line users and it is correct the employee discount offered by your company does not apply. It’s always our intention to be honest with you and though this change (discount not applying) is not a breach in contract, it is stated in the agreement the change of eligibility can chance at anytime. This is the case of why the discount would not apply.
AdaS_VZW
Follow us on Twitter at @VZWSupport
I definitely don’t want to lose you as a customer and I’m prepared to do everything I can to help. Please let us know if you would like to change back to your old plan, so we can confirm it is eligible to receive your discount.

Loyalty plan costing over $200 a month... ridiculous !

Hello,
I have been a loyal customer of Verizon Wireless for YEARS.
With that said, I purchased a smartphone in December of 2009 and have had it since.
Earlier this year, my bill was starting to be over $200 and I called Verizon asking why it costed so much.
They told me they could help out by putting me on a customer loyalty plan which they told me would substantially decrease the ammount I am paying.
Since the switch to the so-called "customer loyalty plan", I have constantly gone over my minutes and texts and my bill this month is $280. I cannot afford to be paying hundreds of dollars for a phone when I could easily goto another provider and pay less than $100 for all of the same features.
Furthermore, I noticed new charges and a letter detailing these new charges.
In the customer service agreement and contract, it specifically states that if you have a new charge that is brought up that you did not authorize and you do not agree with (no matter the monetary amount) you can end your contract without paying the early termination fee.
I called customer service and requested to cancel my contract due to this clause in the agreement, but noone at Verizon on the customer service line, including at least 3-4 reps and 2 supervisors all have refused to acknowledge or accept this clause in the service agreement.
Refusing to accept a clause that YOU wrote in YOUR contract that I myself signed is not only flatout wrong and fraudulent, it is illegal. I will be contacting my lawyers in the near future to resolve this in small claims court.
Verizon is a scam, a fraud, and a rip-off. I will tell everyone I know for the rest of my entire life to never shop or do business with Verizon. You should all be ashamed of yourselves.

What charge are you claiming was placed on your bill without your authorization? You just said that you authorized the change to the loyalty plan during your call...
How many minutes, texts and MBs of data do you use each month? It sounds like you need to be on a plan with a higher allowance, but maybe you don't need to go all the way up to unlimited (which is probably where you were before, at over $200/month).
Do you have other features on the account you could remove? Like a subscription to VZ Navigator or another app, ringtone/media purchases, insurance/extended warranty coverage for your phone? Those small add-ins can add up to a big difference in your bill.

Loyalty plan stopped getting access discount after a year

So, I am on the Loyalty Plan, $60/2GB unlim T&T, I have been a customer since 2008, exactly one year ago I upgraded to a smart phone and at the same time verizon offered me the Loyalty Plan, so got it all started, the Costco gal set it up great, she sent me to the Verizon store to file for my 20% access discount, which I did, the Verizon store went ahead after I showed a payroll check and got my discount applied. So, here is the issue, after a FULL year of 20%($12) discount, I get my June statement, NO DISCOUNT, called Verizon, talked with Braiden, after 30+ minutes, all I get is sorry sir the discount does not apply to your plan, HMMMM, I just been recieving it for a year and now you say it doesnt apply? AND GET THIS, it even says ON MY BILL in the left column that I get a 20% access discount!!
After being a LONG TIME customer, this little discount that they DID give me, and says I GET on my bill, will be the sole reason my departure from Verizon as soon as my contract ends. How can they be so poorly customer minded when they just remove a discount and all I get is "sorry sir"?
Buyer Beware!!!!
thanks for letting me vent. -jonnyrooster

It is horrible that this happened to you, but my wife's line qualified for the same loyalty plan you are on now and I asked if employer discounts would qualify and the answer I got was no because Verizon does not give discounts on prepaid or special promotional plans (i.e. the loyalty plan). Since her plan at the time was a $60 dollar regular plan that did qualify for the employer discount we stayed with what we had.
It is great that you got the discount for 12 months. It's unfortunate for you that some sales rep gave you the wrong information regarding the loyalty plan being eligible for further discounts when in fact it was not. Good for you that there was a computer glitch that let you receive that non qualifying discount for 12 months. But now the retailer discovered the issue/mistake and they have chosen to rectify the problem. However (unfortunate and infuriating for us the consumers), in the terms of your plan it states that the loyalty plan does not qualify for further discounts. It sucks yes and I too would be so very angry if I found my self in your shoes, but alt least Verizon is not trying to charge you for the mistake.

No third-party upgrades with smartphone loyalty plan?

Hi,
I recently took VZW up on the offer of a $60 smartphone loyalty plan with a 1-year contract extension. They told me several times that I would keep my device upgrade option. Sounded like a great deal. I just tried to upgrade my device through Best Buy and was unable to do so. Their site, and representatives, kept getting the message "this carrier does not provide service to this number" even though it was the same cellular number I had held for years. They spoke to a Verizon rep. who told them that in order to release my number for their upgrade, I would need to switch to the Share Everything plan which, for the same service, would be $100 a month.
Is this true or was that representative mistaken? Has anyone else been able to do a third-party upgrade on the Smartphone Loyalty plan?
I really want to move on this. Best Buy has a Galaxy S4 free with a 2-year contract extension (the length of which is something I asked specifically about and was told any 2-year extensions would simply lock in the $60 price point).
I kind of feel duped if I am truly limited just to the VZW store. Please help :-/
Thanks,
Chris

However, if you actually extended your contract date, then you would not be eligible for an upgrade at a subsidized price until that date.
When you look on your MyVerizon site, what is the date show for upgrade eligibility and also for contract end date?

Loyalty Plan

The loyalty plan would be good if it included mobile hot spot like they tell you. They basicaly tell you they can't put a mobile hot spot on loyalty plans because they are worried that you will use more data then your supposed to. What they really should say is that they gave you a discount and so that they don't loose any money they need to take the mobile hot spot away.

The problem for me was that i used to have a job that gave me a 30% discount and i got laid off and verizon took my 30% discount away 6 months before my contract ended. I told them that it would not affect me if they they took it off when my contract ended because i would actually cancel my contract so i asked them if they could wait till the end of my contract and they said no but they could offer me the loyalty plan and would end up paying $60 a month and i would have unlimited text and minutes and 2 gigs but the problem was that they told me nothing would change but it did change because they took my mobil hot spot away.

What happened to the loyalty plan I was originally offered?

In December, I added a line to my account. I was offered a loyalty plan, which would have been about $10 more than my current plan. I accepted it. When I went to activate the new phone, there was nothing but problems. After 2.5 hours on the phone, it was determined that the number I was assigned was no good. I was assigned a new number. I was also told it would be wise to bump up to the next tier loyalty plan of 6gb. I did. But after being on that plan, I realize it is more than we need and didn't fit in our budget. When I called to downgrade to the previous plan, I was told the prices had gone up on all loyalty plans and it was now approximately $20 more than previously quoted in December.
My question is, if these are LOYALTY plans, why are the prices being raised while other plans are lowered? Currently, I am paying $180 for 3 lines with 6gb of data. The previous LOYALTY plan offered 4gb for $150.

I have to say it.....WOW.
for years it was always, "Verizon is the best coverage, but you pay a lot more"
Now, not only is Verizon not the most expensive, but they keep trying to sweeten the offer more.
Could it be they are actually running scared? I know a lot of customers bailed in the past year.
Let the cell wars continue! Other countries have much lower cell costs and data is considered a public utility and free all over. Only the in the US did cell companies realize we would pay through the nose for it. And they were correct.
the next time I need a phone, it will be an unlocked Nexus 6 or iPhone 6. The ability to switch service with a months notice is key to driving rates even lower.

Can't sign up for 1GB $20 Verizon Data Plan on the Ipad

I have a 32GB Verizon iPad2. I have tried repeatedly to sign up for the 1 GB $20.00 Verizon Data Plan but when I click on the Next button after filling out all of the account information (including selecting the 1GB level plan) a summary account screen flashes that shows that I have selected the 10GB $80 plan!! Then in about 2 seconds that screen disappears and the terms and conditions screen appears with the options to Back or I Agree, or Cancel the screen altogether. So I either Back or Cancel. I have called Verizon--they have no idea. Called Apple and they had me set up a Genius Appt. Anyone else having this problem? Just received the iPad this past Tuesday.

Well now I have 3G service. This is what I did since I posted this question. I got iPad2 the Missing Manual and started reading it. It very clearly said that after you fill in the account information, you get the terms/conditions screen and then you get a summary of the account and a chance to change it before you finally agree. So I decided to do it again, and this time ignore the screen that says I want the $80.00 plan. And yes, it then took me to the account summary page and there was the 20.00 plan and 1 GB! Yeh!! I have just tried it and it works and I then shut it down brought it back in the house and it is now on the WiFi. Go figure what that flashing page is doing!

Can I use the same sim card when I switch to the verizon edge plan?

I will be receiving my new Samsung Galaxy s5 that will be on the Verizon Edge plan. It will be arriving with a sim card. Can I just take my current sim card on my current phone and just use it with the s5? or will I have to use the sim card it comes with because I switched to the Edge plan?

You should be able to use the same SIM card; if they are different sizes, you can get an adapter or go ahead and use the SIM card that comes with the phone.

Verizon Max Plan

I'm about to call it quits with Verizon after 4 years with a family plan of 5 lines...
December of 2013 I was looking to upgrade my phone but was grandfathered into the unlimited data plan. I talked to two representatives on the phone and one in a store about what my options were if I wanted to keep my data and was told by all that either I would have to buy a new phone at full price or switch to a 2gb plan for $30 a month. After a lot of hesitation, I finally got into a 2gb plan and just dealt with it.
In February my sister in law who was on my family plan was in the same situation with an unlimited data plan and wanted to upgrade her phone. The first person she talked to quickly told her about the Verizon Max plan where people who had an unlimited plan could upgrade there phones and get a 6gb plan for the same $30 a month. She liked that compromise and went with the plan.
I found out about that and did some research and found that that exact plan was being offered while I was going through my upgrade process. I called VZW customer support and asked if I could get on that plan as I was in the EXACT same situation when I was upgrading but was never told/offered the Verizon Max plan. The customer service rep said I was ineligible because I was outside of the window where they could make changes to plans. She told me that I probably wasn't offered the plan because I didn't use hardly any data in the previous year. I explained to her that I was in an area that wasn't supported by Verizon Data (only 1x was available, no 3g or LTE) and didn't have an opportunity to even use the data but stayed with Verizon for that year because I had liked the unlimited data and had good experiences with VZW so far. After a bit of back and forth, she was not budging as I didn't qualify for the upgrade because it was too late to make changes and that I didn't use data anyway, so what did it matter.
Now I have a plan 1/3 the size of my sister in law for the same price because I apparently didn't talk to well informed VZW employees or, more of what I'm thinking the problem is, I'm not as attractive as my sister in law and have to find out for myself the deals that Verizon is offering instead of having them told to me.
Either way, unless we can come up with some sort of solution for how VZW is going to treat their customers fairly, I'll be leaving them for another provider...
C'mon Verizon, step up your game and correct this.

I realize that the plan is only offered when switching from unlimited data to a tiered data plan. That is the reason I am here now is because I switched from an unlimited data plan to a tiered data plan while this deal was being offered but was never told by the 3 Verizon employees about the Max plan.
I was hoping that we could work something out but it seems all I'm going to get is an apology for not offering the plan when I was eligible and for not being able to do anything to fix that.
I'll be cancelling my service with you in hopes of finding another provider that appreciates a loyal customer who pays their $250+ bill on time each month.

HT4061 Can a unlocked (no ATT, Verizon, Sprint plan) iphone 5 bought from an Apple store utilize a phone call while simultaneously checking email, web pages etc.? I know the ATT version can and the Verizon version can't, so can a unlocked Apple?

Can a unlocked (no ATT, Verizon, Sprint plan) iphone 5 bought from an Apple store utilize a phone call while simultaneously checking email, turn by turn, web pages etc.? I know the ATT version can and the Verizon version can't, so can the unlocked version from Apple (which is not yet available) do it?

The tech specs are identical from both wesites of Vietnam and USA--To add further confusion!
Apple Vietnam
GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 4 and 17)
CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5, 13, 25)
GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5)
802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz)
Bluetooth 4.0 wireless technology
Apple USA
GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 4 and 17)
CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5, 13, 25)
GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5)
802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz)
Bluetooth 4.0 wireless technology

Verizon Loyalty Plan?

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