Very dissapointed - Lumia720

I had an issue with my Lumia 720. I was on holidays this week, and obviously I took some pictures, which were stored in the SD card.
Three days ago, the phone could not see the SD card. I had to reboot the phone, and then all was ok, untill again lost the SD card. I had to restart the phone again, but this time all the photos and music were deleted!! Only the applications stored in the SD card were there.
The sympthoms were that in space sensor appl the SD was absent, and the SD applications icons were blank, and obviously the photos were not visible. 
I can't believe that something so basic as protecting the SD card data did not happened with the phone. I lost valuable pictures I had taken, I could not recover. I'm really dissapointed with this, I love my 720 and WP, but this is really a big issue. 
Someone had a simiilar experience? Any opinions, ideas?
Thanks in advance for your help.
Regards.

If you set the phone to only use Wi-Fi to sync it will start a sync when in range of Wi-Fi and pause when out of range so that will get the sync done over time.
The argument 'it has worked fine for years and it worked fine in my previous phone basically confirm the possibility it is the card failing, not the phone.
Sergio_Sz wrote:
I can't believe that something so basic as protecting the SD card data did not happened with the phone.
You were saying you blamed the phone for losing data, IMO it is way more likely it's the card..  
Sergio_Sz wrote:
This card also was used on a Symbian's E5 before, and also no issues there.
So the card has been around for quite a while then. I'm pretty sure the phone is not the issue here..
Let's hope you can retrieve some of the data from the card..
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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    <FONT color=#ff3300>That was my initial email to customer support...and they respond with:
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    D(["mb","> the<br >> > Reset hole on your player.<br >> > 4. Wait for 4 seconds or so, and then remove the paper clip.<br >> > 5. Keep on holding the Play/Pause button till the Rescue Mode screen<br >> > appears.<br >> > 6. After the recovery mode has started, release the Play/Pause<br >button.<br >> ><br >> > The player will display the following options:<br >> ><br >> > Clean Up (Performs a disk scan on the players hard disk, it will<br >> remove<br >> > links that are no longer present, and it will not affect the<br >physical<br >> > files)<br >> > Format All (Formats the players hard disk - Note: all contents will<br >be<br >> > lost)<br >> > Reload OS or Reload Firmware (Reloads the Operating System on the<br >> > player. )<br >> > Reboot (Reboots the device).<br >> ><br >> > Once you enter Rescue Mode we recommend you choose the Clean Up<br >Option<br >> > first; if you continue to have problems, then choose Format All.<br >> > WARNING: choosing the Format All Option will delete the entire<br >> contents<br >> > of your Zen<br >> ><br >> > Step : Clean Up<br >> > Selecting Clean Up option, allows the player to re-organize the<br >files<br >> on<br >> > the hard dri've, and fix any file problems that may have developed.<br >> > After a clean-up, if you reboot, a symbol with the message<br >"Rebuilding<br >> > Library" shows up before normal functioning (depending on the amount<br >> of<br >> > songs on your Zen, it might take a few minutes to rebuild the<br >> library).<br >> ><br >> > Step 2: Format All<br >> > This Formats the Hard Disk and removes all contents of your Zen hard<br >> > disk.<br >> ><br >> > From Rescue Mode choose option 2.<br >> > The Message box "All data will be gone, Format all?" appears<br >> > Choose the correct icon (yes).<br >",]
    // -->>the>>Reset hole on your player.>>4. Wait for 4 seconds or so, and then remove the paper clip.>>5. Keep on holding the Play/Pause button till the Rescue Mode screen>>appears.>>6. After the recovery mode has started, release the Play/Pausebutton.>>
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    >Ok - I have tried your recommendation --->>*". Detach the Zen player from your PC , and ensure that it is turned>off.>2. Connect the power supply to the player.>3. Hold down the Play/Pause button while inserting a paper clip intothe>Reset hole on your player.>4. Wait for 4 seconds or so, and then remove the paper clip.>5. Keep on holding the Play/Pause button till the Rescue Mode screen>appears.>6. After the recovery mode has started, release the Play/Pausebutton."*><EM>>And like I stated in my problem description, I have tried severaltimes>to>reset the player, including holding the play/pause button and pressing>the>reset button and the unit no longer powers up at all.</EM>
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    Brief Problem description: In the process of updating my firmware on my<!--
    D(["mb","Nomad Jukebox Zen Xtra to 2.0.03, the firmware update failed and the<br >device<br >was no longer recognized by Windows. When the Zen rebooted, it showed<br >"Firmware Problem" and booted to a recovery mode. After trying to<br >reload<br >the firmware from recovery mode, the device rebooted again several<br >times,<br >and now will not power on<br >at all. I have tried resetting the device via the reset button on the<br >side<br >and still will not power up, and also tried getting back into recovery<br >mode<br >by holding down play/pause and pressing reset and still no powering up.<br >Thanks<br ><br ><br >On 6/23/06, Creative Americas Customer Support <<br ><a onclick\u003d\"return top.js.OpenExtLink(window,event,this)\" href\u003d\"mailto:[email protected] ve.com\]CLI.support@customercare<wbr >.creative.com[/url]> wrote:<br >><br >> Dear Jay,<br >><br >> Hi, Sorry you are having trouble with your creative product! Regarding<br >> your last email. Looks like you may have a defecti've Creative Labs<br >> product and I would suggest taking back to place of purchase for a<br >> speedy replacement. If you are not able to do this and you have a<br >retail<br >> version and a receipt showing date of purchase then you can send the<br >> product into Creative Labs as long as its still under warranty for an<br >> Return Merchandise Authorization (RMA).<br >> In this case, an RMA service request would be necessary. Please note<br >> that if the product has exceeded its warranty period or there is any<br >> User damage, an out-of-warranty RMA will need to be issued. This<br >would<br >> require the cost of the repairs to be sent with the product when<br >> shipping to Creative labs for an RMA.<br >> For Creative products that have 90 day labor/2 month parts warranty.<br >> An RMA date that is within the 90 days from purchase date requires no<br >> repair/replacement cost. If date RMA purchase is past 90 days but<br >",]
    // -->Nomad Jukebox Zen Xtra to 2.0.03, the firmware update failed and thedevicewas no longer recognized by Windows. When the Zen rebooted, it showed"Firmware Problem" and booted to a recovery mode. After trying toreloadthe firmware from recovery mode, the device rebooted again severaltimes,and now will not power onat all. I have tried resetting the device via the reset button on thesideand still will not power up, and also tried getting back into recoverymodeby holding down play/pause and pressing reset and still no powering up. Thanks
    <After I sent that email, this is what I get back to my surprise ----
    Dear Jay,Thank you for contacting Creative Technical Support.With regards to the issue, before we proceed with the RMA. I would liketo inform you that as the player has exceed its warranty period, it willnot be covered by warranty. Therefore if the player is deemed out of warranty of the RMA department,the estimated cost of service is around $43.00 - $88.00May I know if you are still willing to send the player to us for<!--
    D(["mb","service? If you wish to do so, kindly reply back to us with your<br >descision and on receving your reply we would process the RMA.<br ><br >In case if you need any clarification, please do not hesitate to contact<br >us. Thank you.<br ><br >If you still require assistance, please reply to this email with any<br >previous correspondence to ensure the quickest and most accurate<br >service.<br ><br >Best Regards<br >,<br ><br >Glenden<br >Technical Support<br >Creative Labs Americas<br ><br ><br ><br >To provide feedback on your "Creative Experience" please click on the<br >following link:<br ><br ><a onclick\u003d\"return top.js.OpenExtLink(window,event,this)\" href\u003d\"http://www.**bleep**.com/support/contact/welcome.asp?r\u003dCLI&d\u003dTS\" target\u003d_blank target=_blank>http://www.**bleep**.com<wbr >/support/contact/welcome.asp?r<wbr >\u003dCLI&d\u003dTS[/url]<br ><br >This link is provided so that you may provide feedback on your "Creative<br >Experience". If you require further troubleshooting or have additional<br >questions simply reply to the original mail and we will be glad to<br >assist you.<br ><br >Original Message Follows:<br >------------------------<br >Name: Jay Garcia<br ><br >Address (Sorry, no PO Boxes): 403 Keen Lake Ct<br ><br >City, State, ZIP : Lutz, FL 33549<br ><br >Phone number - Day : 83-74-5603<br ><br >Phone number - Eve : 83-74-5603<br ><br >Email Address: <a onclick\u003d\"return top.js.OpenExtLink(window,event,this)\" href\u003d\"mailto:[email protected]\][email protected][/url]<br ><br >Model number: DAP-HD00<br ><br >Product Color (e.g. blue/silver): silver & white<br ><br >Product Hard Dri've Size or Amount of Memory (e.g. 30GB/256MB): 40GB<br ><br >Serial number (Usually, located inside the battery compartment):<br >MPF0500469000725D<br ><br >Creative Care Protection Plan Certificate Number:<br >Date of purchase : 09/0/04 ?<br ><br >Place of purchase : Best Buy<br ><br >Brief Problem description: In the process of updating my firmware on my<br >",]
    // -->service? If you wish to do so, kindly reply back to us with yourdescision and on receving your reply we would process the RMA. In case if you need any clarification, please do not hesitate to contactus. Thank you. If you still require assistance, please reply to this email with anyprevious correspondence to ensure the quickest and most accurateservice.
    <WHOA ---- $88 bucks?!?! I can buy a "new" refurbed unit online for cheaper than that...AND I would get a warranty!! Since they said if I needed clarification or assitance, reply, to which I did:
    Let me make sure I understand this... I tried updating my player withyourlatest firmware, and it fried my mp3 player, and now I have to pay up to$88 to fix a problem cause by your software? I just want to make sureIunderstand this issue. Thanks
    <Now for the kicker!!! Here is what they say:
    <
    Dear JayThank you for contacting Creative Labs technical support department.Creative Labs is a leader in sound systems, portable devices, Mp3players, and audio performance. If you would like to view any of our products, or view our knowledgebase system with helpful troubleshooting tips and driver downloads,please visit us.creative.com.We want to fully assist you in the best way possible, so please bearwith us as we help you solve any technical issues. I understand you are having problems with your zen. It is recommended that you download and install the latest driver aswell as the firmware update, and then format your player or reset yourplayer by booting the player into its unique Recovery Mode, if youexperience one or more of the following symptoms:Your player is not detected in Creative MediaSource or Windows MediaPlayerThe battery does not last as expectedYour computer stops responding during file transfersThere is a power outage during file transfersThere is an error about firmware. Detach the Zen player from your PC , and ensure that it is turnedoff.2. Connect the power supply to the player.3. Hold down the Play/Pause button while inserting a paper clip into theReset hole on your player.4. Wait for 4 seconds or so, and then remove the paper clip.5. Keep on holding the Play/Pause button till the Rescue Mode screenappears.6. After the recovery mode has started, release the Play/Pause button.<IT'S THE EXACT SAME EMAIL AS THE FIRST EMAIL THEY SENT BACK!!!!! I responded to that email just a little while ago requesting that a supervisor or manager please contact me... Their support is absolutely HORRENDOUS! I am wondering if these people in "tech support" are technically or are just flowing a flow chart for procedures.
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    harryhibbs wrote:
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    Yes - that is correct, I have been trying to reset the unit with it connected to AC power via the charger...No you cannot hear the harddri've spinning. Yes the firmware can kill the unit, not "physically" but it has logically shut down the unit to where it will not power up. The battery is firmly seated...Just as a side note, when I tried the original firmware upgrade the unit was plugged into the charger as well, so I know there were no power outages etc during the attempted upgrade.

  • Brand new iMac loosing Airport! Very dissapointed!!!

    Hi,
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    Now it has lost it again and flashing the pram does nothing. This is very dissappointng - its BRAND NEW I haven't changed anything. Looks like I might have to return it....
    Thanks for any help.
    Theo

    I'm so sorry. It's rare that one needs to send a Mac in for replacement but it can happen. The posts you see here in the AD forums are but 1% of the total Mac sold so please don't get the wrong impression. It's better to send it back now instead of trouble shooting and getting more upset. The Airport card may not have been installed correctly or it's defective. One way or another you'll have a new iMac soon.
    *"I spent hours setting up the computer when it first arrived and now I'll have to do that all again. "*
    It shouldn't take hours to setup an iMac. Did you check the System Profiler to see if it recognizes the Airport card?
    If not and if you haven't already boxed the iMac up, click the Apple Menu then click: About This Mac then click the "More Info" button. That will launch the System Profiler for you. Under Network on the left, click Airport. See if any information shows up on the right.
    Carolyn

  • VERY dissapointed by lack of Mac support

    Hi,
    well I've read a lot of posts on the web now about this and they all say the same thing: Why doesn't Creative make Mac drivers? And I've yet to see a reply! I've bought a Vista IM and of course it won't work on my iMac G5. I think this will put me off buying anything from Creative again.
    Theo
    UK

    Same here. I looked all over for a mac-compatible USB webcam, and found very little support out there. Macam is good, but due to Creative's lack of support (which amounts to simply giving the Macam people documentation, takes practically no effort on Creative's part) none of their recent webcams are supported. I went with a competitor for a couple of webcams instead, including the Philips SPC900NC (works well with Macam).
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  • I am very dissapointed...help me if you can ,plz

    Hello my good ppl,
    i need your help,my ipod touch is very silent, by my standards..i mean you cant watch a movie in a bus, **** you cant listen to music sometimes either...if i turn max the volume still its not valid for all recordings...and..on max volume, you get distortions, so its not that quality either, although you hear some mp3`s well. My nano has waaaay better and louder sound, that is not what i expected when i purchased this touch , i was thinking of an upgrade, but i got a downgrade. My hearing is as good as anybodys, but i tested my friends opinions on that as well, and they all complained regarding volume. Is there anything i can do to make it louder, program, flash, firmware...anything....cos its of no use to me now as it is. Please ...i like it...but i will chuck it in a river:), if i cant resolve this prob.
    TY all in advace...
    yours Dex

    Yes, thank you, i realised that headphones with noise canceling are something i must get....but, i cant belive that the same headphones with touch and nano produce such dramatic different experience...i can hardly belive that nano has better what..sound procesor, amplifier than touch...it shouldent be that way.
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    Message was edited by: ljut123

  • Very dissapointed

    We have been loyal customers for 12 + years, and have 10 lines of service with Verizon. We have gone from enjoying our services and bragging about how awesome Verizon is to steering people away. Why? First, the cost of the Family Share is ridiculous because they fail to tell you that an addional $5.00 to $8.00 will be added to EVERY line for ridiculous fees, so for us that an additional $50- $80.00 per month on top of the regular services. Second, the share data plan max of 20gb is not enough for 10 lines to share , so we have gone from enjoying our smartphones to turning everything off excpet phone ususage unless we are on wifi, complete dissapointment for us. Third, I have an Iphone 5 that was working great, now since ios 7, my signal, texting and interent speed are horrible. Verizon really should consider restructuring the data limits, its truly causing loyal customers to look elswehere for service.

    jasontheatre wrote:
    I AM DISSAPOINTED THAT YOU WOULD DO THIS OR ALLOW THEM TO DO THIS.  Verizon getting to big  they you allow a partner to slowly change your services to another company.   
    Jason Rawlins
    VZ sold their phone, and FIOS services in OR, WA, IN, and parts of CA to Frontier.  They are not partners.  VZ has no say in the way Frontier runs their business.  If you're unhappy with Frontier, you should address your concerns to Frontier.
    http://www.frontier.com/customerservice/

  • This is very very dissapointing. How do i exchange?

    I'm from the Caribbean, came to Orlando for vacation last week, bought an Ipod touch ((pple, Florida Mall). When i came home I fired it up. After a few times of using it, the sleep/wake button is not working well, at least so I think. I've never dropped it or anything so I don't know why this is. It shuts off and restarts the ipod randomly I can't do anything without that slider coming up. Also it can never shut off, because it will just restart everytime. I restored, i updated. Nothing worked. I also have TWO year 2007s (no year 2008) in my date and time settings when i'm upgraded to firmware 1.1.4.
    Problems
    I can't call Apple support because apparently their contact number is blocked for my country it seems. I just can't get to ANY of their numbers. So ZERO telephone access for me
    No email support from Apple so i can't even ask for help. None of the troubleshooting tips work. So basically it seems there's no ideal support or customer service for people like me. This is my only method, and a last resort.
    If i'm able to return it now, it's going to cost me A LOT OF MONEY which I will not be compensated for this faulty product. I am so frustrated as this is new, and expensive and site navigation is difficult. Support for Caribbean is in Spanish as well, Apple probably assumes everyone in the Caribbean speaks spanish. I had no choice but to say i'm from the US.
    I'm annoyed, any advice please. I just want it returned, i'm not even sure if i'm ready for an exchange. I'm frustrated
    Message was edited by: Akini

    Go here -> https://selfsolve.apple.com/GetWarranty.do
    Input the serial number.
    In the Country drop-down box, at the very bottom, select *Show complete country list*.
    Then select Trinidad.
    This will then display your repair options.

  • ITunes Plus, Very dissapointed

    I never say anything bad about Apple and their products but there is a first time for everything. Today I upgraded to 7.2 and went and purchased the upgrade for my music at around 2:00. The first three songs out of the 14 downloaded fine but the remaining 11 are taking for ever to download it is 9:30 now and I am still waiting for them to get down, I have three remaining now. This is ridiculous there is no reason for this to happen especially when I have cable internet, and now for the past 10 minutes the three songs keep coming up saying that there was an error and can't download, I paid for this music and It better download soon. I think Apple should take a big hard look at this "Plus" crap becuase right now its not very "Plus"

    I had close to 100 files to upgrade, I've gotten about 70 of them. The last 30 are bogging down, throwing errors, etc. I am sure the servers are overwhelmed right now, so patience is a virtue. You do have an option of pausing the download which I have done. I intend to try a lot later tonight when the server traffic may have slowed down.

  • Very dissapointented in Creative L

    I bought a new motherboard today and planned on updating my system with the new hardare. I cannot find my Audigy 2 ZS drivers CD and it does not look like there is a standalone driver for this card available on the Creative Labs website.
    I have e-mailed tech support and awaiting a response. I have a feeling I will be forced to pay for a new drivers CD in order to get this card to work.
    Thet fact that Creative Labs has this lack of support is appalling to me. Nvidia, MSI, Intel and every other component manufacturer in my system has drivers readily available for download on their website. It looks like Creative is trying to profit from the consumer and this makes me sick, very sick.
    I am about to throw this card out the window and buy a Turtle Beach.
    Creative can also expect a lot of bad press regarding this issue from me.
    Ian Bell
    CEO
    Designtechnica.com

    Duplicate post.
    Jason

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