View CRM transaction in ECC through document flow

Hi ,
we have a requirement where we need to show a CRM document in document flow of another document in ECC. There is no replication for these documents. I also need to display the CRM document in ECC when it is selected from document flow.
Can any one please help on this?
Regards,
Sharf.

This is all going to be custom development but here is the idea:
In theory, you can read the docflow of the CRM parent document (which is in ECC) by an RFC into CRM and get the subsequent documents. The major assumption I am making here is simple: the docflow is established between the parent and the child in CRM.
Once you have the docflow, you can show the document numbers in the R/3 and again access the individual documents and show relevant header and item details of the "CRM" docment in the ECC screen.
FYI, an exactly "reverse" feature is available in CRM Web Channel (E-Commerce application). Here, you can see the Invoice details in the web, even though the billing documents are never replicated from ECC. We even see the document flow about the Shipping documents (Deliveries).
Easwar Ram
http://www.parxlns.com

Similar Messages

View CRM document in ECC through document flow

Hi ,
we have a requirement where we need to show a CRM document in document flow of another document in ECC. There is no replication for these documents. I also need to display the CRM document in ECC when it is selected from document flow.
Can any one please help on this?
Regards,
Sharf.

This is all going to be custom development but here is the idea:
In theory, you can read the docflow of the CRM parent document (which is in ECC) by an RFC into CRM and get the subsequent documents. The major assumption I am making here is simple: the docflow is established between the parent and the child in CRM.
Once you have the docflow, you can show the document numbers in the R/3 and again access the individual documents and show relevant header and item details of the "CRM" docment in the ECC screen.
FYI, an exactly "reverse" feature is available in CRM Web Channel (E-Commerce application). Here, you can see the Invoice details in the web, even though the billing documents are never replicated from ECC. We even see the document flow about the Shipping documents (Deliveries).
Easwar Ram
http://www.parxlns.com

CRM Table to see the Document Flow

HI,
Is their a Table to find the Document flow in CRM.
With regards,
Selvam T

CDBD_DOC_FLOW
Contains the Header Information for a Business Transaction.
Note:
1. It doesnu2019t store the Business Partner responsible for the transaction. So, to get the Partner No, link it with CRM_ORDER_INDEX.
2. This table can be used for search based on the Object Id (Business
Transaction No).

Scnario A resulting in document flow missing

Hello All,
We have a scnario to change Debit memo request to be chnaged in ECC.
so i have maintained a parameter in CRMPAROLTP table for Scnario A.
now i am able to change the document in ECC but the problem is, if i bill it in ECC, corresponding document flow is missing in CRM.
If i remove the parameter, i m getting doc flow.
Can anyone give me a hand pls..
Regards,
KP.

Hi
I think you have copied the standard t-code and customised it.
Check the document flow of the delivery in table and also in T-code.
Check the document flow of the deliivey during the runtime by debugging.
Regards
Shiva

Line item document flow shows net value of the item

Line item document flow shows the value of the item with currency instead of the quantity.
Any inputs on how this is getting displayed instead of the quantity being displayed?
Additional information:
In this case, the line item is a third party item with item category TAS.
The document flow displays as follows..
*Document Date Qty/Value UoM/Cur*
*Standard order xxxx xxxxx 34 170,00 USD*

Dear Anand
Go to VA02 or VF02, input the reference and execute. Again go to document flow screen. Now from top menu bar, click on "Document Flow --> View --> Items". Now check the document flow.
thanks
G. Lakshmipathi

Reclamations and returns DOCUMENT FLOW

Hi,
I ve to enhance the QM01/02/03 ,DOCUMENT FLOW when ever we press document flow push button,
QM02-
provide any QN number,
in the menu
extras -> document notifications->document flow->list
rifht now it is showing only 2/3 documents in tree
but it should be modified to
The standard SAP Document Flow, but it must be modified, in order to show all the subsequent documents, and the user must be able to go directly to each subsequent documents.
The flow must follow this hierarchy:
For documents type ZS/ZV
- Purchase Order
    - QM Notif.
        - Stock transfer or Scrapping
             - Return Purchase Order
                   - Delivery
                       - Goods issue
                          - Goods receipt
                             - Invoice
For document Type: ZC.
- Reference document
- QM Notif.
- Return Sales Order or Credit memo req. or Debit memo req.
                                          - Return invoice or Credit memo or Debit memo
This document flows should be shown for each QN in the QM11 transaction.
menu
Notification -> Display Document flow
It is a network flow that should as is but all the documents it should show.
it is internally calling Business objects
1. Goto transaction "QM02",
2. Provide some QN number
Observe: LIST
                 GRAPHIC
If u goto the sytem→status u ll find the program SAPLIQS0
Find the Function code responsible for DOCF
It will call a report program RIBELF20
For other GRAPHIC shown in above picture
U will find form exit FORM fcode_docf2_f00
Where we can create new program like above and we can insert our own Z Program.
But if u go to the program level and debug,
There is one FM "DISPLAY_DOCUMENT_FLOW_ALV" that is responsible for such type of display,
No issues,
But internally before that he extracted all the business Objects responsible for that.
How can I get all the business objects that are required to me to show the all the documents that I have already sent to u.
Below are my findings about the document flow at QM11 level.
When ever u press the Display document flow.
The O/P is
1. QM11 is the standard transaction using program RQMELL10.
    We can not modify the standard SAP transaction, and insert our code in this program.
     Alternative: we have to copy the program in Z namespace and attach the same to Z transaction code.
    Confirm the same whether the users are ready to use the Z transaction.
2. Even though they accept for this:
    The function Module responsible for the Network type of display is QM11_LESEN_BELEGDATEN_ALLG.
    With the input parameters as (a) QN number (b) Business Object i.e. BUS2078 (Quality notification number) (c) maximum number of steps
    The standard function module should be used in Z namespace program; the standard function module internally calls one more Function module
    NERL_GET_NEIGHBOURHOOD that is responsible for the getting business objects of the corresponding number.
     But this function module gets the only three documents data but not the else that are mentioned in the FD.
<b>Kindly provide any function module, which can meet such criteria, and the business objects of the related documents in the flow that is required.</b>

Hi,
Goto the T.Code "VOV7".
Select your item category.
Details.
Maintain the Completion rule as "A(Item is completed with the first reference)".
Save.
If you do this after the follow on document is created,the item is completed and you cannot reject the item.
For your second question,
Goto the T.Code "VTLA".
Select your valid combination.
Click on item.Select your item category.Details.
There is a check box called as "Update document flow".Tick that one.
Save.
Regards,
Krishna.

Return to vendor Error - Document flow for delivery cannot be updated

Hi Expert,
we have a issue - can't post "return to vedor" by MIGO.
The steps are following:
1. It is an STO between 2 plant within different company code;
But the planner wrongly set this STO as CONFIRMATION KEY REQUIRED.
2. The issuing plant didn't create the outbound delivery for this STO. And at the same time, the receiving plant directly post the Good Receipt for this STO by creating an inbound delivery.
3. Then we found this error, we decided to reverse this Good receipt, and then ask the issuing plant to open an outbound delivery, and the receiving plant post good receipt for the outbound delivery.
We met error when we tried to use 122 - return to vendor:
Document flow for delivery cannot be updated
Message no. M7352
Diagnosis
Purchase order 753486 is assigned to a delivery. The current transaction cannot update the document flow for this delivery, because the system does not recognize the delivery number.
System response
When you post this goods movement, the document flow is not updated in the delivery. This can lead to problems later on when you process the delivery.
Procedure
You can post the goods movement using transactions MB0A or MIGO (Goods receipt for a delivery) after you enter the delivery number.
If you are currently posting a cancellation, a return delivery, or a subsequent delivery for the material document, it is not possible to enter the delivery number.
Procedure for System Administration
See SAP note 361014: Message M7 352: What does it mean?
Please advice,
Thanks,

Unfortunately, when I use MB0A and I input the delivery number under Find POs for Preceeding Document, it errors out as well as the delivery does not exist.
Any other option to reverse the GR?

Document flow reference from ECC invoice to mySAP CRM complaint to be made

Hi,
I am using a BAPI program to create complaints in the mySAP CRM system; however the complaints have to be created with reference to invoices that are residing in the back end ECC system.
Since the complaints are not being created using the GUI, I cannot establish the doc flow while creating the complaints.
Is there someway I can make some table entries, etc... so that when I create the complaint in mySAP CRM using the BAPI:
1. I can see the invoice in the document flow as the preceding document
2. The reference of the line items from the invoice is also available in the relevant fields in the complaint line item (fields such as invoiced qty, net value, billing doc number, billing line item, etc)
Kindly advice on the same. Thanking you in anticipation.
Warm regards,
Dhaval.

> See if the below one answers your query.
>
> Go to SPRO -> Financial accounting -> FA Global
> setting -> Company Code -> Multiple currencies
>
> See if anything is activated here.
>
> Raj
>
> Reward points if helpful
Hi Raj. Here i see the following settings :
1) Define additional local currencies. Here is only 1 company code (not mine) with settings.
2) Define additional local currencies for ledgers. Here is a setting saying ;
Ledger =0, Summary Tabel =GLT0, Valuation =Legal valuation, Second Currency =Comp.Code currency, Third currency =Group Currency.
I have no idea whether these settings have anything to do with my problem. I had more the feeling that it is an error in the document flow program.
When you know more i would appreciate your info. Thanks. Ed

Document Flow not updated in CRM from ECC

Hi Experts,
We are having a scenario where we are creating Service Orders in CRM, which in turn creates a meterial reservation document in ECC for the spare part items. However, the material reservation number is not getting updated in the document flow of the service order in CRM. We are using CRM7.0. Any suggestions anyone?

Hi,
Do we need to make any MW settings for the document flow to be updated with the material reservation document created in ECC.
Rgds,
-Sweta

Tree view of document flow

Hi Experts,
in former CRM releases, the document flow could be displayed in a tree view (similar to document flow in ecc).
As far as I know, in CRM 7.0 the assignment block document flow only contains the predeccessor and successor, but it is not possible to display maybe the initial contact which led to actual billing document.
Does anybody knows if this feature could be activated through customizing?
Kind regards
Hannes

Hi Hannes,
You can change the layout behavior of output list of DocFlow in the BSP coding.
<chtmlb:configTable id = "Table"
Just change this line to :
<chtmlb:configTable id = "ItemTree"
This will make your output list look like in Tree View Mode rather than Table View mode.
You can also go to the particular document hyperlink and look at the parties involved Assignment Block which can give you the information about the creator of original document.
I hope this helps.
Thanks
Vishal

Error in Transaction launcher - CRM 5.0 / ECC 6.0

Hello all,
I am trying to pull one ECC 6.0 transaction into CRM 5.0 IC webclient through launch transaction.
When I click the link in the NavBar, I get the logon box for ECC system but after I enter the logon details below error message is getting displayed.
The transaction call failed
Reason:: Function module EWB_PROC_CREATE does not exist
But this FM exists in both CRM and ECC systems.
Any ideas about this error message?
Best Regards,
Nag

Hi Sudeep,
Thanks for the reply.
I am not sure about the EEWB extensions.
Initially I created a launch transaction using BOR method the path of the ECC logical system is given as below.
http://ssever:port/sap/bc/gui/sap/its/CRM_CIC_RABOX
But now I've changed the path as: http://ssever:port/sap/bc/gui/sap/its/CCMP_RABOX
and it is working now. I am able to pull the transaction from ECC although some other data flow issues are there.
So looks like there is some issue with the serivce CRM_CIC_RABOX in our system.
Thanks to all,
Nag

How to create complaints with reference to ECC Billing document (CRM 7.0)

Hi experts!
I use ECC 6.0 and CRM 7.0.
I have to create CRM complaints (ZCLR - CLRP) with reference to ecc billing documents.
I read the following topics and help:
1. How to create complaints with referenceto ECC Billing document
2. Re: How can we transfer billing documents from SAP ERP to CRM 2007?
3. http://help.sap.com/saphelp_crm70/helpdata/en/46/029ba32e675c1ae10000000a1553f6/frameset.htm
Made these settings:
1. Define the Business object type
Goto SPRO>CRM>Transaction>Settings for Complaints>Integration>Trnsaction Referencing>Define Object types for Transaction reference
2. Assign Business Object Types to Transaction Types
Goto SPRO>CRM>Transaction>Settings for Complaints>Integration>Trnsaction Referencing>Assign Business Object Types to Transaction Types
3. Implement a BADI - CRM_COPY_BADI_EXTERN.Check Implementation CRM_COPY_BADI_BILLDO for more information on the coding for referencing the ECC Billing document.
Goto SPRO>CRM>Transaction>Settings for Complaints>Integration>Trnsaction Referencing>BAdI: Create Complaint with Reference to External Transaction.
but still do not know,
1) if I should pre-replicate billing documents into CRM ?
2) Or, the system uses the RFC to find these documents in ECC to create reference?
Please help me.
Best regards Kostya.
Edited by: Kostya Khveshchenik on Oct 20, 2010 2:09 PM

not resolved =(
Edited by: Kostya Khveshchenik on Nov 19, 2010 8:50 AM

Extraction of document flow from CRM

Hi experts,
I am currently struggeling with a generic extractor that will load the document flow from CRM into BW. My problem is that the load takes too long, due to the number of links in the document flow. I use a SAP FM called SREL_GET_NEXT_RELATIONS to get the document links and it works fine. The problem occurs when a campaign is linked to a transaction, since the campaign at my client can have more than 10 000 transactions and those transactions is then linked to other transactions and so on. This makes extraction of the document flow very large and slow to load.
Is there any standard way of extracting the document flow that I am missing?
Does anyone have any experience regarding extracting the document flow from CRM and would like to share their knowledge?
Help are appreciated!
/Sebastian

there's a reason why SAP does not deliver extractors for things like this
sometimes you need to face the end users (or project managers) with the "impact" of their requests... who would ever be able to look at a document flow that contains 50 transactions each of which linked to 1000 (or more) campaigns again each of which linked to a couple of other transactions?
anyways, you should talk to some very experienced ABAPers if you really wish to continue with this request, rethink your approach or, what I would strongly suggest, rethink your initial request to get this into BI (if your not using web reporting, reporting on this will already crash in Excel versions 2003 and lower)

Hi. I am having an issue with music on my Ipod. It would probably be easier to explain my specific issue: I have songs by Band of Horses from Cease to Begin. When viewing my albums through cover flow, it shows Cease To Begin as two separate albums, one wi

Hi. I am having an issue with music on my IPod. It would probably be easier to explain my specific issue: I have songs by Band of Horses from Cease to Begin. When viewing my albums through cover flow, it shows Cease To Begin as two separate albums, one with only Islands on the Coast, and the other having Islands on the Coast with 3 other songs. If I delete the album with only one song from my IPod, it deletes the song from the other "album" as well. If I go to "All Songs" by Band of Horses, it only shows one Islands on the Coast, so it is not a duplicate issue. Also, in Itunes, it only shows one album. I just recently updated to iOS5 on my 4th Gen IPod Touch, if that helps.

Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
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VZW Support
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View CRM billing document from FB03 - Accounting document

I am working with a client who creates some orders in R3 and now some in CRM.
The orders are billed in their respective system.
The CRM billing is then transfered via BDOC's into R3 which create an accounting document.
However, in the environment tab, there is no original document.
Does anyone know if you can access via some form of document flow or function module call from R3 to go direct to the CRM billing document?

Hi Mark
I noticed that your Forum has now been answered. Could you please share how you resolved the issue of displaying a CRM billing document from FB03 as an "original document".
Many thanks,
Verity
Edited by: Verity Watts on Aug 3, 2010 9:32 PM

View CRM transaction in ECC through document flow

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