Document flow reference from ECC invoice to mySAP CRM complaint to be made

Hi,
I am using a BAPI program to create complaints in the mySAP CRM system; however the complaints have to be created with reference to invoices that are residing in the back end ECC system.
Since the complaints are not being created using the GUI, I cannot establish the doc flow while creating the complaints.
Is there someway I can make some table entries, etc... so that when I create the complaint in mySAP CRM using the BAPI:
1. I can see the invoice in the document flow as the preceding document
2. The reference of the line items from the invoice is also available in the relevant fields in the complaint line item (fields such as invoiced qty, net value, billing doc number, billing line item, etc)
Kindly advice on the same. Thanking you in anticipation.
Warm regards,
Dhaval.

> See if the below one answers your query.
>
> Go to SPRO -> Financial accounting -> FA Global
> setting -> Company Code -> Multiple currencies
>
> See if anything is activated here.
>
> Raj
>
> Reward points if helpful
Hi Raj. Here i see the following settings :
1) Define additional local currencies. Here is only 1 company code (not mine) with settings.
2) Define additional local currencies for ledgers. Here is a setting saying ;
Ledger =0, Summary Tabel =GLT0, Valuation =Legal valuation, Second Currency =Comp.Code currency, Third currency =Group Currency.
I have no idea whether these settings have anything to do with my problem. I had more the feeling that it is an error in the document flow program.
When you know more i would appreciate your info. Thanks. Ed

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