Warranty questio

Can anybody tell me this?
I bought my zen nx 2 years ago.
I know that the warranty ends after a year, but is there a parts warranty or something like this that is more than a year.
Because the headphone socket is faulty and has been for a couple of months now.
Thanks.

Hi,
Customer Support can be contacted via email or phone, the phone number for your region should be on the install CD (under the Support folder) or in the documentation that came with the device.
You might also consider exchanging the unit at the place of purchase if it was recent.
Best of luck.

Similar Messages

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    HI EVERYBODY
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    Hi
    I have already found you other threads.
    Regarding the warranty question;
    If there is something wrong with the hardware then the ASP in your country should be able to help you.
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    But I read that you have disasembled the laptop at your own hand... hmmm if you have disasembled the notebook then your warrany is not valid anymore :(
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  • WARRANTY null and void? Seriously??

    Hi all, new to this so please forgive me if I have posted in the wrong forum.
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    whenever I turn on the SLEEP MODE for my laptop and work with my laptop later on, my laptop often experiences the PAUSE or freezing.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    but there is a round circle with rainbow colors appear on the screen and pause everything/programs is running.
    Troubleshoot the spinning beach ball
    When I opened the box and used it in the 1st time, I noticed that the button CAPS LOCK wasn't good, and I had to press it 2-3 times to make it work. It has happened for 6 months
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    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
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    Dear meacod
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    A lot of older participants here just talk about Aplle care, which seem the automatic thing in front of a lack of real good quality on Apple products .
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  • Does a Laptop Warranty Cover the Power Cord?

    Hi, I bought a HP Envy Touchsmart 15 and it is still covered by warranty.   However, I cannot find any support help online such as  the support chat which I find very odd since I just used it about a month ago when my battery died!  Where did all the support go?
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  • Did you know how easy it is to void your warranty?

    Many things are in the terms and conditions but I feel some need to be brought to the attention of the buyer,in Particular this one!
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    Hey !
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    Okay here is my problem: I bought an iPhone 5c about two months ago, and recently knocked it in my pocket and damaged the digitiser – although not the glass, but it is currently unusable. However before that it started really playing up.
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    "Is there anything I can do?"
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  • Imminent hard drive failure - warranty replacement?

    SMART drive diagnostics warns of an imminent SSD failure on a one-month old Envy laptop.  
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    Contact HP by one of the three methods on the web page.
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    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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