WebClient, ICI and CCS

I've got a few issues with our WebClient. I'm trying to get WebClient running against the CCS for a demo to our supply chain. Here are the problems I'm having. First one is that the Work Mode (Ready/Not Ready) is not displayed in the WebClient. Second, is that the agents that log into the WebCLient are not displayed in the CCS. I've been through the configuration mutliple times with the same result. CCS connections test out okay. The WebClient runs just fine with the exception of the Work Mode not displaying and not connecting to the CCS. I'm also seeing a "Missing value for XCM config parameter cs.http.port" in the NW log files.
BCB/ICI version: 3.00.64507
J2EE Engine: 7.00 2 cluster elements(1 dispatcher and 1 server)
CCS: 3.00.64507
Anyone got any ideas?
Message was edited by:
T C Seguin

Hi Seguin,
I am facing similar issues as you have mentioned above.
I have configured CCS for CRM 2007 the connection test on SM59 shows Status "OK"
But when i log into Interaction center there is no work mode(ready/Not ready)visible.
on checking CRM_ICI_TRACE the following message id displayed-
Exception CX_CRM_MCM_EXCEPTION
Exception text
Message class CRM_IC_APPL_UI_CHMSG
message number 060
message Failed to log on to the communication management software system
Program name CL_CRM_MCM_SESSION============CP
Include name CL_CRM_MCM_SESSION============CM002
row number 323
It looks like the IC does not recognize that CCS is available.
Please let me know how you solved your issues.
Regards,
Prathiba

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Message was edited by: Yu Peter

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