Website Store Pickup "Unavailable"

I'm looking at buying this http://www.bestbuy.com/site/olspage.jsp?skuId=4281001&type=product&id=1219097504339, yet when I try to say ship to store, it only gives me stores that are way out of range I want to go to pick it up. I also only want to pick it up at a store, instead of having potential shipping "accidents"/problems.
There is only one store that is within my range, and yet is says its unavailable (which I'm taking as they don't have one in stock). I don't mind having ot wait a few days to be able to pick it up there, so why won't it let me choose that store and let me wait till its there?
Solved!
Go to Solution.

Hi SpearofFlame,
For a BestBuy.com item to be eligible for in-store pickup, that particular store must show that it is in stock. Additional options to ship from another store are available by going into a local store to place the order.
I'm sorry we weren't able to figure this out for you in time, but I'm glad to hear you were able to find what you were looking for, even if it was at a competitor.
Regards,
Elizabeth|Social Media Supervisor|Best Buy® Corporate
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Destiny PS4 bundle Unavailable for in store pickup...

I've decided to purchase that awesome glacier white PS4 coming out in September, but it seems that it's unavailable at my local store for in-store pickup. Is this a supply issue? I'd love to get it release day (like everyone else) so is it possible that more PS4's could be allocated to my store in the next week or two? I'm trying to preorder online for in store pickup, if that helps.
Thanks!

Hello MayorMagikarp,
There isn't much else we can add beyond what jac522 has already mentioned -- quantities of the Glacier White PS4 bundle are limited, just like the Ghost and Limited editions. The best advice we can give would be to keep an eye on BestBuy.com for updates.
Aaron|Social Media Specialist | Best Buy® Corporate
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How Do I change my Iphone 5S order to in store pickup?

What the heck.
I placed an order within 24 hours of the iphone 5s debut. The order is of course still stuck in "processing purgatory".
My card has been charged for the $10 shipping fee. But not the full price.
(I thought orders over $100 were free shipping?)
I know people who have walked into stores and simply bought the phone they wanted. So random walk ins are basicaly cutting the line of folks that already placed an order?
I'm a long time Apple guy. Now I do not expect a fricking gold star and red carpet treatment. But for crying out loud, you would think if you order from the bloody manufacturers website you might be able to count on decent, if not good, customer service.
Instead I feel like I am at the DMV trying to get a car registered without a pink slip.
I am not the only person stuck in this jam. Plenty of us do not have the time to go wait at an Apple retail store for hours. I can only order online, or run into a store on my lunch break, if I skip lunch.
Not saying I am going to "leave apple forever" or somesuch foolishness. But I sure as heck won't try ordering off of the Apple website EVER again.
On to an actual question.
How on earth do you change an online order to in store pickup?
I can find the model I want as available at a few stores that are about 50 miles away. But I am afraid if I cancel my order then make a new one I'll end up with no pending order and a bunch of stores that show no stock by the time my renewal discount refreshes.
ps. hilarious that purgatory is an ok word, but h3ll is not. Lets see if "heck" works.

make sure there is no fluff or debris in earphone socket that may cause the iPhone to think headphones are plugged in
also check this
iPhone: No sound or distorted sound from speaker

Help on in-store pickup availability - vagueness

Basically, I'm looking to purchase one of the laptops here. Problem being, it has only in-store pickup. That's not a problem for me, I'd run out and buy the laptop in a heartbeat, but here's my conundrum - I don't know how to tell if any given store actually HAS the product. Here's a screenshot to show why I'm all wary:
On one hand, the text tells me that any store with the City and State names in bold have the product. That's all well and good, but... then what's with the big unavailable tag next to every single city? This is bothering me, as I'm not sure which to believe here. Can someone tell me if this is either unavailable everywhere or available everywhere? Because I'm not totally confident to pick one here.

even though it says it will show up in bold lettering, the color of the bold lettering will be different if it is available. also it will have an add to cart tab next to the city and state if it is available.

NEW NINTENDO 3DS XL not available for Store Pickup?

I was looking at the new NEW Nintendo 3DS XLs being released soon but noticed that shipping was the only option on the website and not store pick up. Will this change once it gets closer to release or is shipping the only option now?

Hello Rosemary-
I’m sure you are anxious to start playing the new 3DS XL, it looks like it has some pretty cool new features.
Best Buy always strives to ship pre-orders to arrive as close to release date as possible, but that can be affected by vendor agreements or shipping concerns (such as weather). You arrival date generally depends on what shipping method you choose for your order; for example, Standard shipping generally takes 3-5 business days to arrive, so it is very unlikely that you would receive your order on release day if you chose this shipping method.
Generally the best way to make sure that you get your product as close to release date as possible is to choose in-store pickup (when available) or Express shipping. You can find more information on our Shipping Costs & Timing here.
Thanks for posting and enjoy the new system once it arrives!
Bill|Senior Social Media Specialist | Best Buy® Corporate
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I am interested in buying a refurbished laptop from this website which is unavailable in my country.

I live in Pakistan and I am interested in buying a refurbished laptop from this website which is unavailable in my country. Can I pay through my creditcard that i use here but get the product delivered to a relatives place in Canada? I REALLY want a Macbook Pro

Apple will only ship to a verified billing/shiiping address in the country whose store you are using.

Iphone6 Store Pickup

I've been using AT&T for 15 years. I was going to try to buy my IPhone paying the full cash price (no contracts) but that is not available, so I opted for the AT&T Next program figuring that I could just pay it off. However, the dial for store pickup has not been available since Apple started taking orders and I get an indication that "store pickup is not available for Next customers". So thus I didn't order a phone to be shipped. Last year, I was able to order my 5s online and just run over to the store for pickup on the release day. I've had every iPhone since the first one and have been on AT&T for years. I can't understand why Apple/AT&T doesn't offer a simple way to get the new phone close to its release day. Why are they making it so hard for people to get their product?

Maybe I need to clarify my question. There doesn't seem to be any AT&T program that allows a customer to purchase the phone online (either through the AT&T website or Apple) so that it can be picked up at the store. It is ridiculous to have to wait in a line for hours at a store when there is technology that could avoid that (if you can create an iPhone, I would think that you could create a user friendly method of prompt delivery). Additionally, there is no way to purchase the phone outright (may as well since you are basically doing that for the Next program or you are overpaying for your service if you go for a contract). I'm sure they loose some iPhone 6 customers because it is too much trouble and by the time they are interested, the customer has lost interested. I just wonder WHY they do that and I hope that they will change this process someday to make it more customer friendly.

Can not deauthorize all? store temporarily unavailable error

Though i am signed in I cannot see the store except for a site map listing. I need to deauthorize all to authorize this computer but it gives a "store temporarily unavailable error". Not sure to try next

I've found the solution that worked for me thanks to this post:
Jerome Colas wrote:
Here is how I solved it on my Macs as well as Windows.
Here is for the Mac:
- Quit iTunes
- Go to Safari and open Safari preferences (in the Safari/Preferences menu)
- Navigate to the privacy tab.
- Choose to "Always" block cookies (you can change that back once the issue is solved)
- Click "Details" below "Remove All Website Data"
- Type apple.com in the search field
- Select apple.com and click the remove button
- Check that the apple.com line does not re-appear (it shouldn't, but if it ever does, quit and relaunch Safari and start over)
- Quit Safari
- Launch iTunes
- Connect to your iTunes account
- Smile :-)
Here is for Windows 7 (must be similar for other Windows versions):
- Quit iTunes (and Safari if you have it)
- Openan Explorer window ("My Computer" for example)
- Well hidden in the upper bar under "Organize" choose "Folder and search options"
- In the "view" tab, make sure that "Show hidden files, folders and drives" is checked and click OK
- Navigate to C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies or YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies if that is easier
- Delete everything in that folder
- (I am not sure this is necessary) you might want to also trash items in the YourUserName\AppData\Roaming\Apple Computer\Cookies folder
- Launch iTunes
- Connect to your iTunes account
- Smile :-)
Please tell me if that works for Mac and PC (I tried other things before those instructions so an extra step might have been involved)
Jérôme.
https://discussions.apple.com/thread/2633729?start=225&tstart=0

Can I change pre-orders from In-Store Pickup to Ship-to-Home?

Right out of the gates, I know I'm far from the first person to have concerns about amiibos and pre-orders associated with them.
I have all of wave 3 as well as the Best Buy exclusive Meta-Knight preordered for In-Store Pickup, but my Wave 2 preorders have been extremely hit or miss thus far. My Little Mac never showed up in store, and when the CS representative there offered to have one shipped to me, it was cancelled. My Pit never showed up, and I was never even given a chance for a contingency. I had just missed out on it entirely.
My friends who pre-ordered with Ship-to-Home have had little to no issue, so if possible, I would like to change my preorders to be handled that way.
Overall, and like many others, I'm very disappointed with Best Buy's In-Store Pickup option. As a result, I find myself backing up pre-orders with other retailers. I'm not wild about the concept of preordering with Best Buy being such a gamble. If there's any way to shift me over to Best Buy's more reliable Ship-to-Home option, I would very much like to do it.
Thanks for any help or advice.

Hi there ActionKazimer,
The amiibo figures are wildly popular! I can understand why you would be concerned with your store pickup pre-order if you haven't had the best of luck with your previous ones, which I am deeply sorry to hear about.
Sadly, as the amiibos are currently sold out online, we would be unable to modify your order for shipping to your home. With that said, at this time your best bet would be to keep the pre-orders as they are. I apologize if this was not the response you were hoping for when you reached out to us on the forum.
Please let me know if you have any other questions!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
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"Complete my season" is not working for my iTunes store?? I keep getting an error message saying the iTunes store is unavailable over a week or more??

My itunes store is acting kinda funny...
When I click on "complete my seasons" under TV shows I keep getting an error message telling me:
"The itunes store is unavailable at this time" this has been going on for over a week or longer.
Any idea how to fix this or why it keeps telling me the itunes store is unavailable?? I have signed in an out and still I can not see all the seasons of TV shows I have purchased.
Thanks,
Max

Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!

Cannot see Cookies with new update of firefox. I recently updated firefox, but when I look on the PRIVACY window, where websites store cookies, I am no longer a

Cannot see Cookies with new update of firefox. 
I recently updated firefox, but when I look on the PRIVACY window, where 
websites store cookies, I am no longer able to see any cookies that 
are being stored, and I am not able to delete the cookies as soon as I leave 
their site, as I had been doing for a long time prior to updating. 
So I am wondering where the heck are the cookies being stored now, with the 
new update? I like to be able to delete their cookies immediately, and 
I also wonder why firefox does not make it much easier for us to see 
all the cookies and delete them with one click, instead of having to 
use the <<TOOLS<<OPTIONS<<PRIVACY way of looking at and deleting cookies. 
The option to delete the cookies when firefox closes is not as efficient 
and I will get tracked until I close firefox, and I prefer to not be tracked 
so I like to just delete their cookies as soon as I am no longer using their 
site anymore.

(my question was not fully showing so I added this here)
way of looking at and deleting cookies.
The option to delete the cookies when firefox closes is not as efficient
and I will get tracked until I close firefox, and I prefer to not be tracked
so I like to just delete their cookies as soon as I am no longer using their
site anymore. So I need to know how to make the cookies visible again, so I can immediately delete them. thank you

If I ordered in store pickup for 2 items can I pick them up on one day

I ordered a MacBook Air 11in upgraded so it won't come till the 12 of this month so I got a $100 iTunes gift cards with it. When I go to ordering select in store pickup for both items not thinking if they had a limit on the amount if days they will hold an item. So I finished my order and then I get a notification later saying that my item is ready for pickup...then I realize my MacBook Air isn't going to be ready till the 12 so can I wait for my MacBook Air and pick them up on the same day or do I have to pick them up on separate days... Thanks

they generally hold items for 5 days. But if you call the store and explain the situation they will probably hold them longer, within reason.

Issue w/Witcher 3 Pre-Order $10 Certificates, Store Pickup and Steelbook

I picked up my order yesterday for In-Store Pickup & had a couple of issues. First, when I was picking up my order, the associate helping me tried to pick up the two large boxes at the same time & I watched as they slipped from his grip & he dropped them in front of me. The outer sleeves of the boxes came unattached to the boxes & since one of the boxes fell on the other one, there was some slight damage to the box, there's a large crease on the top now. I asked him if he could grab another two that weren't damaged since they were obviously dropped right in front of me, but the associate said there were no other ones available. To him it might not seem like a big deal, but if I am going to spend the large amount of money on the Collector's Edition of an item, I like EVERYTHING to be pristine & perfect, even the outer packaging! That was disappointing.
On top of that, I asked about the Witcher 3 Best Buy Exclusive Steelbooks I was supposed to get w/my Pre-Order & he said they had not yet arrived, & that two would be set aside for me & to call the store later that day to see if they were delivered. Luckily I was able to get them, but I figured that it shouldn't be my responsibility to stay on top of the shipment, I felt that I should have at least been the one to RECEIVE a call since my order was at the risk of being incomplete, & ME having to call the store to track the shipment is an inconvenience to me.
My other concern is I checked my reward zone purchase history & while I already received the points for picking up my Pre-Order Games, I have NOT received the Victory Can Be Pre-Ordered $10 in Reward Certificates for the games, there is NO record of it in my Purchase History to reflect the Pre Order Bonus. Normally it is shown in the same section of points for the purchase (it can be seen when I check the details of my Mortal Kombat X Pre Order picked up a month ago).

Hey siatienco,
I have to admit, the circumstances you’ve described around your The Witcher: Wild Hunt pre-order are pretty frustrating to me. Obtaining your SteelBook should have been standard protocol, not a matter of “luck”. Also, I can completely understanding wanting a Collector’s Edition that’s in good shape and I greatly apologize if you received one that isn’t in perfect condition!
One positive note I can add here is that you likely have nothing to worry about with the $10 Reward Certificate portion of your pre-order. These points generally don’t show up until 15-20 days after you pick up your pre-order and within this timeframe, they may or may not even show as pending.
If for any reason you don’t see the 500 points ($10) in the timeframe mentioned above, please send me a private message via the link in my signature. Keep in mind, the points may appear back when you placed your pre-order, so be sure to look there as well.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
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Reserved for Store Pickup, No pre-order and Ship to Store!

I'm reading all these discussions and my head is exploding. I was up @ 4am yesterday banging away like you all.
My criteria was this; I was eligible for upgrade @ $199 with the activation fee waived (sweet). I wanted to pick the phone up at my Apple store because I trust it more then brown.
When I clicked the pre-order link, there was NO option to have it sent to the store, it could only be sent to my house. Let me repeat that, NO option to send anywhere but house. It even says it "Pre-order your iPhone 4 from the Apple Online Store and we’ll ship it free — directly to your door and ready to use."
So I went to the reserve in store process. There was NO WAY TO PAY for it up front. Let me repeat that; NO WAY TO PAY for the reserved phone. So I received my confirmation email and said there is a phone waiting for me on the 24th!
I called 2 Apple stores and chatted online with 3 Apple support people and they ALL, every single 1 of them, said the same exact thing. The only way to pickup in the store is to go through the reservation process. The store will have 2 lines, reserved and general. The reserved will be there all day for you to pick up.
So, does anyone have some proof that you pre-ordered it, paid for it and have it sent to your Apple store, not your home to pick up?

timmayb wrote:
I got to the page state,"iPhone is reserved for pickup." Please bring government issued ID, debit or credit card...... No email received. Do I really have one on hold????
This time for this phone things are very confusing. I preordered yesterday for in store pickup got through the verification process saw that all my data and cell plan info were correct. Then at the end I got the message "see you at the store". Bring picture id. Nothing else, no confirming email as of today, nothing showing under my account in the on line store. I just came from the store that I picked for my phone to go to and there is nothing in their system either. So I went down to the AT&T store in that mall and preordered it there, no issues. It's just as well since I'm ordering it under my wife's number to get the discount and would have to go there any way to make the switch. I've read other posts from people that saw the same thing on line that I did when they ordered, "see you at the store" but no other confirmation. I'm going to assume that it means the order did not go through. So keep that in mind if you got what I did.

Problem with in store pickup

I recently purchased a pair of beats solo 2 as a gift for my girlfriends birthday and elected to do in store pickup. I get the confirmation email saying it is ready for pickup so i head over to the store. Once i get to customer service, they pull up my order number but cant seem to find the pair of beats anywhere. They call another employee to see if there is another pair on the shelves. After 10 minutes of no one coming back to the counter, i decide to go look for them my self. After seeing they didnt have the solo 2 in black anywhere on the shelves, i return to customer service, only instead of going back to the employee that i was dealing with, they make me wait in the back of the line. After another 10 minutes of waiting in line I get back to the same employee and they tell me that someone must have gave the beats to another customer when they were supposed to be held aside for me with my name on it. They told me to come back in a couple days when they get a new shipment. I told them that I needed to have them that day as they were a gift for someone and couldnt afford to wait a couple more days. They told me i could cancel my order and the money would go back on the gift card i used for the purchase but i threw the gift card out after i used it. They told me they couldnt issue a new gift card so i was basically out of luck. I elected in store pickup for a quick, convient purchase and instead i wasted 30 minutes, had to make 2 trips to the store to pick up my purchase, and my girlfriend got her birthday gift two days late because of an employee error. I will never do in store pickup again while shopping at best buy.

Hello Kcorai87,
Using our store pickup option should be fast and simple for our customers to use! Hearing that your pair of Beats by Dr. Dre Solo 2 may have been given to someone else after being picked for your order is highly discouraging, as this is not at all the experience we strive to provide our customers.
While I'm glad to hear you didn't have to wait too long for another pair to arrive in store, I am sorry if your girlfriend didn't receive her gift until a couple days after her birthday. As I know this is a poor representation of our company, I know we can regain your trust given the opportunity. I hope that in the future you will give us the chance to serve you better.
Please let me know if you should have any questions or need further assistance.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
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Website Store Pickup "Unavailable"

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