Welcome Coupon Link never worked. No warning of Exp. Date. Last Try Before the BBB.

So I attempted to work through this with Aaron but he was content to dismissively respond in 30 words or less.
The Print Coupon button in my welcome email takes me to a dead link.  As far as I am aware, it never worked.  I never used any f the coupons.  The Coupons are enticement to buy GCU.
Aaron claims that there should have been an expiration date listed in the email.  I copied and pasted it for him to prove that there was not.
Aaron also claims that my coupons would have expired (without any visible warning to me) but did not provide a date by which they would have expired.
So Unlocked Mods, this is my last stop before the Better Business Bureau.  I mentioned to Aaron that I have twice taken early expiration of digital coupon by Gamestop to the BBB and have twice been successful.  Does anyone want to resolve this with me amicably?
It's bad enough that I never get the GCU 10% bonus when I trade in, now they have taken the welcome coupons away also.  I'm wondering how many of the advertised benefits Best Buy things it can ignore before a motivated individual files a BBB complaint. 

Hello bcagme2,
Thank you again for being a My Best Buy member.  I am sorry for the continued disappointment you have experienced with your welcome packet coupons.
As I have looked at your renewal date, it appears to me you would have been in one of the first groups to receive the new welcome packets back in December.  Those would have expired at the end of January.  Welcome packet coupons expire at the end of the next full month from when they are received.  
If you received your welcome packet in February or March, please let me know via private message and I will be happy to further research this with you.
Sincerely,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • If my iphone, ipad, MAC and macbook pro are all linked, and then I upgrade only my phone to iOS 7.0, does that have an effect on my calendar, etc.  It doesn't seem to be showing the same data it was before the update.  Lost lot of info from calendar.

    If my iphone, ipad, MAC and macbook pro are all linked, and then I upgrade only my ipone to IOS 7.0, does that have an effect on the linking to my other MAC products.  It seems my calendar has lost a lot of information since the upgrade.

    If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there. 
    searching the internet i found a link to upgrtade to 10.7
    The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
    As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
    Regards.

  • ICloud account broken? email never worked.

    I have a very old account from my days before iCloud. I have the feeling that during the transition period some error accured. iCloud email never worked for my account.
    If I try to activate iCloud email on my iPhone (iOS 7) i get a error message "Cannot get Mail - user name or password is incorrect". However all other services like Calendar and iMessage still sync, so the user and password can't be the problem.
    If I log onto iCloud.com I get a message: "Can't load Mail - There was a problem loading the application"
    I considered making a new account, but all my iTunes purchases were made with this account and using a different account for app store is really messy.
    Here is the error report from iCloud.com:
    IS FATAL
    true
    APPLICATION NAME
    mail
    TITLE
    Mail could not be loaded
    MESSAGE
    There was a problem loading the application due to a possible network error or missing resources. Please try again.
    LOG
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: MAIL in main()
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.AccountPreferences object
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Attempting to process mailprefs from CloudOS…
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.User object
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: -->  Request 1:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc1404:dispatch('load content')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc2860:dispatch('noContent')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:     -> entering "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:52 GMT:  DEBUG: APPLICATION: Received applicationWillBecomeActive
    Thu, 24 Oct 2013 08:33:19 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
                                                                Status:0
                                                                Request:/wm/preference
                                                                Wmsid:109
                                                                Redirect Count:1
                                                                Timeout Redirect Count:1
                                                                ResponseText:Oops...rawRequest is null
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: -->  Request 2:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:33:49 GMT:  ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
    responseText: Oops...rawRequest is null,
    this._redirectCount: 1
    Thu, 24 Oct 2013 08:33:49 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 29991ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <--  Response 2:  0  (timed out),  headers:   body: (empty)
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 125181ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: retrieveResponseError:
                                  ServerPreferencesDataSource.retrieveResponse
                                  error:-1/0
                                  guid:serverPrefsGuid
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: Bootstrap error: Preferences.RefreshError
    ORIGIN
    server
    TYPE
    error
    APP STATECHART
    SC.Statechart:sc951
      initialized: true
      name: cloudos-statechart
      current-states: [
        active.application.displayingCurrentApp
      state-transition:
        active: false
        suspended: false
      handling-event: false
    BUILD NUMBER
    1T.111208
    TIME
    Thu Oct 24 2013 10:34:26 GMT+0200 (CEST)        (1382603666186)
    HOST
    www.icloud.com
    USER AGENT
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36
    DSID
    287592105
    ENVIRONMENT
    PROD
    RECENT LOG MESSAGES
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: MAIL in main()
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.AccountPreferences object
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Attempting to process mailprefs from CloudOS…
    Thu, 24 Oct 2013 08:32:49 GMT:  WARN:  Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: Creating local CK.User object
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: -->  Request 1:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc1404:dispatch('load content')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG: SC.Object:sc2860:dispatch('noContent')
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:49 GMT:  DEBUG:     -> entering "6.2.2 No Content"
    Thu, 24 Oct 2013 08:32:52 GMT:  DEBUG: APPLICATION: Received applicationWillBecomeActive
    Thu, 24 Oct 2013 08:33:19 GMT:  WARN:  REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
                                                                Status:0
                                                                Request:/wm/preference
                                                                Wmsid:109
                                                                Redirect Count:1
                                                                Timeout Redirect Count:1
                                                                ResponseText:Oops...rawRequest is null
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: -->  Request 2:   POST to https://p01-mailws.icloud.com:443/wm/preference?clientBuildNumber=1T.111546&clie ntId=6EEA665E-4152-41E9-82A7-FBE4C50901D8&dsid=287592105,  headers: Content-Type=text/plain,  body: (omitted)
    Thu, 24 Oct 2013 08:33:19 GMT:  DEBUG: ----------------> Request out: /wm/preference-list-->1382603569296/1
              wmsid: 109
              params: {"locale":"en-us","timeZone":"Europe/Vienna"}
    Thu, 24 Oct 2013 08:33:49 GMT:  ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
    responseText: Oops...rawRequest is null,
    this._redirectCount: 1
    Thu, 24 Oct 2013 08:33:49 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 29991ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <--  Response 2:  0  (timed out),  headers:   body: (empty)
    Thu, 24 Oct 2013 08:34:24 GMT:  DEBUG: <---------------- Request in: /wm/preference-list-->1382603569296/1,httpStatus: 0,round trip time: 125181ms, wmsid: 109
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: retrieveResponseError:
                                  ServerPreferencesDataSource.retrieveResponse
                                  error:-1/0
                                  guid:serverPrefsGuid
    Thu, 24 Oct 2013 08:34:24 GMT:  ERROR: Bootstrap error: Preferences.RefreshError

    Just a minor suggestion.  Since icloud and itunes store accounts are different, you can keep the old ID for itunes and use a new ID for icloud.

  • Flash 8 Links Stop Working!

    I've gone through the forums here and elsewhere but found no solution. I apologize if I've over-looking something.
    I use Flash 8.
    I'm making this very simple Nav Box where on certain links open in a new window/tab. Those links work great.
    But most of the links are set to open in the same window that the Nav Box is on. When saving the SWF and HTML, the links work great.
    The problem comes when I place it on other pages/sites. The "Self" links never work. Here are samples.
    This is the HTML exported via Flash8
    http://ex3communications.com/Samples/NetLinks.html
    Here are two different test pages consisting the SAMEswf file (loaded to the page correctly).
    http://midgeorgiafellowship.net/index4.html
    http://www.dovm.org/DOVM_AVP-NewLayout.html
    Neither page nor link in the Nav Box requires a Iframe nor anything "special" to work.
    Here are to version of the AS2 code I've tried (Using the Day Of Victory Ministries link as a sample)
    #1
    on (release) {
    getURL("http://www.dovm.org/DOVM_AVP.html");
    #2
    on (release) {
    getURL("http://www.dovm.org/DOVM_AVP.html","_self");
    ========================================================
    MINOR UPDATE
    ========================================================
    The file still doesn't work. But I uploaded it to another section of the server (not sure why I did that) and it worked.
    BUT, there's a catch. It only works on pages that are ON THAT SERVER.
    I've tried it on 2 different servers (Aa & Bb) with the same results.
    Anyone know what might be causing this? Both directories are public.
    Even trying to add the Flash to a page through a embedding code yields the same results.
    Examples:
    Flash is place on server Aa & the page that holds it is on server Bb, then the links don't work (and vis-versa).
    But Placing the both the Flash and the page that holds it on the same server ends in success.
    Unless I'm mistaken, the way flash works, it matters not which server it is on so long as it's directory is public. This enables the flash to be placed on any page (via it's root link / Embedding code) and still have it's buttons work. Especially if the button's links are full "http:// www.  Website  .com" address as I've used here.
    What am I missing?
    Thanks in advance
    Message was edited by: SEspider Included small update

    THANK YOU!!
    I had literally spent all day Tuesday trying to solve this simple issue with no success.
    It now works.
    Thank you so much!

  • TS2634 I bought a ipad back in December and the ear buds never worked.  The sound doesnt come out of what you put in your ear but comes out of the little hole on the outside of the ear buds.  Is this supposed to be this way?

    The earbuds that came with my ipad have never worked.  They have sound that comes out of the outside hole of the earbuds.  When you put them in your ears no sound can be heard.  Has this been a problem or did mine just come broken?

    I have the same problem and it has just started in the last day or so...
    Got the phone late July and then in the last day, everytime I plug into PC or take a photo,  I get the same "Disk Error / Retry message"
    What is interesting is that I always had the Photo Storage location as the Memory Card (detachable).   Seems odd that sometime in the last month or so the phone decided to change my setting to the Mass Memory. Might have been an firmware update that I have done in the past but not sure.
    Changing the Photo Storage Location back to the Memory Card has stopped the error coming up everytime a Photo wastaken, but the message continues when I plug in the phone to the PC.
    Phone was just updated to latest firmware this morning and that has not helped, although during the back-up process I could not save some files from the Mass Memory.
    I wonder if Optus will shout a new phone because their technicians are useless with past experiences and to be honest the N97 really promises so much but offers very little compared to all of my last Nokia's.

  • Phonegap 'Build and Emulate' never works, tons of errors

    DReamweaver and Phonegap no longer work for me either and I do have Phonegap 1.2.0

    I'm not able to 'Build and Emulate' or 'Build' in Dreamweaver CS5.5 either.  When I upgraded to ios5, it never worked again.  Phonegap and Adobe are all about the dreamweaver integration and it doesn't work!  Here is the Build Log Fail that I've been getting for 2 months:
    /DW_NAF/PhoneGapLib/Classes/Camera.m:178:13: error: type of property 'returnType' ('unsigned int') does not match type of ivar 'returnType' ('enum DestinationType') [3]
    @synthesize returnType;
                 ^
    /Users/TuTone/Documents/DW_NAF/PhoneGapLib/Classes/Camera.h:25:23: note: ivar is declared here [3]
             enum DestinationType returnType;
    Please don't post a question in more than one place. Instead, just create your own thread.
    Try the workaround posted by "london1a1" here:
    http://forums.adobe.com/message/4002753#4002753
    The camera.h file mentioned is stored in /Applications/Adobe Dreamweaver CS5.5/Configuration/NativeAppFramework/DWPhoneGap/iphone/PhoneGapLib/Classes/.

  • Have not received welcome coupons yet

    Hi all,
    I signed up for GCU for the $30 sale price on February 15th, but have yet to recieve my welcome coupons.  I know it typically takes 2-3 days to get the email, so I can give it a couple more days, but I just figured I'd get on top of it sooner rather than later.
    Thanks

    Hi crazyg0od33,
    Welcome to the Best Buy forum, and congratulations on becoming Unlocked!
    As you mentioned, you should receive a Welcome Packet via email within about 2 to 3 business days.  Since you purchased your Unlocked membership on 2/15/2015, your 3rd business day would have been 2/18/2015.  Please feel free to send me a private message if you still do not have a Welcome Packet, by clicking on the blue button in my signature, and I will see what I can do to help.  Just remember to first double check your email accounts spam/junk folders.
    Thank you for posting to the forum and for being a My Best Buy™ member.
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • My friend has an iPhone 4, and I have a Macbook Pro. I'm trying to FaceTime her with my Macbook Pro, but it never works!

    I'm trying to call my friend on FaceTime. She has an iPhone 4, and whenever I try to call her phone number, it says, "Name is not available for FaceTime" but it works on my iPad. I want to FaceTime her from my Macbook Pro. I know I have to call her iPhone phone number, but it never works. Can anyone help me?

    Right click the printer in System Prefences -  Print & Scan and use Reset Printing System... and then reinstall the printer, should take less than 5 minutes. Here is a photo showing how to Reset Printing System....

  • Haven't Received Gamers Club Welcome Coupons

    Hi,
    I purchased Gamers Club Unlocked on Monday 3/9/2015, and am a long time member of reward zone. I have checked both my e-mail, and my spam folder and I still have not received my Welcome Coupons. I was hoping to use them this weekend.
    How can i facilitate this process?

    Hi there epfickle-
    Congratulations on joining the Gamers Club Unlocked program.  It’s full of great benefits, such as the Welcome Coupons, though obviously it’s only a benefit if you actually receive the email with the coupons!
    Typically, that email should show up in about 2-3 business days after you initially sign up in the store, so normally you would have it by now.  It sounds like you’ve already taken the step to check your Spam/Junk mail folder as well.  I’ve got some additional information for you, so I’m going to send you a private message with those details.  To check your private messages, make sure that you are logged into the forum and click on the envelope in the upper right hand corner.
    Look for that message soon!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • My 2 gen iPad keeps dropping my AirPlay connection with my 2 gen Apple TV. I just updated to iOS 8.1. Before the worked flawlessly. I love AirPlay. Also my iPhone 5s has the exact same issues with 8.1.

    My 02 gen iPad keeps dropping the AirPlay connection after several minutes of play. This happened after updating to iOS 8.1. This worked perfectly on my 2 gen Apple TV before the update. It is also doing the same thing on my iPhone 5s. I use AirPlay all the time. Please help.

    Greetings rdobbins01,
    Welcome to the Apple Support Communities!
    I understand that AirPlay is not working as you would expect on either your iPhone or iPad. In this situation, I would suggest reading over and working through the information located in the attached article to help resolve this issue.
    Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
    Cheers,
    Joe

  • I choose to restore from a safety backup in iTunes. It works ok, but iTunes is still asking to restore the iPhone. Why can't I get to syncronise the phone? I can't get the menue I am used to in iTunes. It only states "Klargjør iPhone" (Norwegian). Somethi

    I choose to restore from a safety backup in iTunes. It works ok, but iTunes is still asking to restore the iPhone. Why can't I get to syncronise the phone?
    I can't get the menue I am used to in iTunes. It only states "Klargjør iPhone" (Norwegian). Something like "Start up your iPhone". I've done this several times, restarted the iPhone and my computer, but I can't get ready to sync... The phone is working ok and my backup data is restored into the phone.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    -Griff W.

  • Never used Gamer's Club welcome coupon, now link is dead.

    Hi I hope someones can help me out. I joined gamer's club back in October or November and recieved my welcome coupon email but I never used it. I wanted to use it a few days ago and the link was dead. I called 1 800 Best Buy and I ended up recieving an email saying the welcome coupons are automated and there's nothing that can be done about it. That seems unfair. Please help. Thanks,

    Hey there rawdromatik,
    Thanks for writing in, and thanks too for being an Unlocked member.  It's a great addition to your My Best Buy experience.  Part of the benefits are those welcome coupons, but regrettably as all good things must come to an end, so too must welcome packet coupon eligibility.  
    As with other coupons that are offered by Best Buy, our welcome packet coupons come with an expiration date.  These are typical 2-4 weeks from the date issued.  As you enrolled in October, your packet would have likely expired in the middle of November.  Once they expire the link will no longer work.
    I'm sorry for any confusion this may have caused.  If you choose to renew your account you will have access to a new packet.  Please let us know if you have any additional questions at this time.
    All the best,

  • Never received welcome coupon.

    I never received the welcome coupon for 50% off a strategy guide or Buy 2 Get 1 Free Used games. I signed up in early September. Please assist.

    There`s currenly no Gamer`s Club/Gamer`s Club Unlocked membership cards although the idea is currently "under review" here(the 7th one down).
    http://www.forums.bestbuy.com/t5/Best-Buy-IdeaX/id​b-p/IdeaX/status-key/UnderReview
    All of your benefits can be had by entering your correctly linked MyBB account # or phone # attached to the MyBB account with GCU. If you have a MyBB/Reward Zone membership card once scanned it`ll do the same thing.
    In-store once your MyBB/phone info is scanned/entered there should be a pop up box prompt on the cashiers screen and you`ll be asked to verify the keypad info. Once completed the discount will be automatic.

  • Never received my welcome coupons

    As the subject line says, I never received my welcome coupons after signing up for the gamers club unlocked. I signed up for the program when I purchased call of duty advanced warefare on release night 11/3. My account shows the that program is active and I see the discounts on games when adding them to my cart. I just never received my welcome coupons.

    Hello askogstad,
    Thank you for joining our forum, and thank you for being a Gamers Club Unlocked member!  We're glad to have you with us.
    I'm glad to hear your account was properly activated and you are able to take advantage of the great benefits like 20% off new game purchases.  The welcome packet coupons are certainly another great incentive, and I'll be happy to review those with you as well.  Please watch for a private message from me shortly.
    To check your messages, while logged into the forum click on the envelope in the upper right corner of the page.
    Best regards,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Welcome Coupons not working. Need help. Wasted 30$ and 2 hours by calling 1800-best buy

    Signed up for Gamers Club Unlocked about a month ago and recieved the the coupons in my mail.
     I go to Best Buy I have the pre-owned games I want, and I go to the register. At the register, I give the clerk my phone number in order to get the GCU discount, and then I give her the coupon. My phone number works and applies the discount, but the coupon doesn't work.. Declined, declined, declined. She says they're being declined as if they were used already. She tells me there's nothing she can do, that I have to call the 1-800 number. I ended up leaving the store empty-handed out of frustration. 
    Called 1800 best buy and was tranferred from department to department for 2 hrs with no resolution.
    Wasted  2 hrs my  and coupons expiring on 14th April so there are  6 more days to go.

    Hello jatin,
    I want to start by saying how truly sorry I am for the numerous inconveniences you've experienced throughout this process.  I can understand completely why you would be feeling frustrated and disappointed. I'd like to personally apologize for the hassle.  
    I'll be happy to see why your coupons aren't working, but I'll need you to send me a private message by clicking the blue box at the end of my signature including your My Best Buy account information and the "Customer Service Pin" from your purchase of the Gamers Club Unlocked program.  
    Again, I'm sorry for the trouble and I look forward to hearing from you.  
    Blake|Social Media Specialist | Best Buy® Corporate
     Private Message

Maybe you are looking for