What to do with a defective NEW iPhone 5c?

Hi Guys
I just recently purchased an iPhone 5C - it was shipped to me October 1. And I immediately knew I was sent a defective unit. First and foremost, the button is not working--the only way I've been able to navigate it is throught the assistive touch and by literally forcing the button 'till my thumb hurts. Second of all, the battery kept dying on me---and is still dying on me for the last 10 days that it's been with me. What I mean by this is, I'll have it charged to 100% and by 70% it shuts down. I repeatedely try to turn it on and it will say that it has no more battery on it. But once I charge it, it says that it's 70% -- but then it dies again. This has been pretty much the situation for the last 10 days. This is supposed to be a new product right? But I don't think I was actually given a new one. I've been researching on how to have this phone replaced. But I can't seem to figure it out. Hope someone here can help!
Thanks!

gfjchssa wrote:
What kind of QA do Apple have?
Some of the best there is. No manufacturer of consumer electronics has a zero-defect rate. It's unfortunate when you're the one who gets the defective device but that's why there are warranties. 

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