Whay is email originated from Convergence marked as spam?

Sun Java(tm) System Messaging Server 7.3-11.01 64bit (built Sep 1 2009)
libimta.so 7.3-11.01 64bit (built 19:54:45, Sep 1 2009)
Using /opt/sun/comms/messaging64/config/imta.cnf (compiled)
SunOS svynka2 5.10 Generic_142900-02 sun4u sparc SUNW,Sun-Blade-1000
We have a messaging server using ClamAV and Spamassassin, all of which was setup straight out of the Wiki. One interesting issue we have is email originated from a user's Convergence session is flagged as spam by Spamassassin. Although this is not an optimal setup, Convergence is running on the same server (single zone) as Messaging Server. Our Spamassassin threshold is default (5.0). Has anyone else experienced this same problem? If so, how did you resolve it?
Our channels have been configured to bypass Spamassassin for SMTP AUTH sessions. I expect there is a way to bypass spam checking for Convergence sessions but I have not found any information about this online.
Thanks in advance for your help!

MarketData.com wrote:
Our channels have been configured to bypass Spamassassin for SMTP AUTH sessions. I expect there is a way to bypass spam checking for Convergence sessions but I have not found any information about this online.You can configure Messaging Server to send Convergence sourced emails to a different port and thus a different source channel. Then add 'disablesourcespamfilter1' on that channel to stop the spam filter.
The following guide will provide you with the steps to achieve this. You can also implement the rate-limiting if you wish. Make sure to read the entire guide first to get an idea of the overall approach.
http://msg.wikidoc.info/index.php/Rate-limiting_emails_sent_from_UWC
Regards,
Shane.

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Convergence Mark as Spam

The SUN Convergence Help has this listed
How Do I Mark a Message as Spam?
1. Click the name of the email folder that contains the messages you want to mark as spam.
2. Select the message or messages you want to mark as spam.
3. From the toolbar menu, click the Spam icon.
That button does not seem to exist yet.

karl.rossing wrote:
That button does not seem to exist yet.The button does exist, however the overall functionality still requires "refinement".
The reason the button doesn't show up by default is due to RFE #6690464 - "Disable spam functionality if mail server is not configured with a spam filter".
The "spam filter" configuration that is referred to is related to the following messaging server options:
service.feedback.spam: email address where to send spam reports.
service.feedback.notspam: email address where to send not-spam reports.
Configuring these options and restarting messaging server/app-server resulted in the spam icon showing up.
These options were added as part of RFE #6661563 - "Message should be sent to spam endpoint, when Junk, should allow Not Junk.". The idea is that when a user marks an email as spam/not-spam, a copy of the email is sent to a dedicated address and this way the user can provide feedback on the spam-filtering as per the following:
https://datatracker.ietf.org/drafts/draft-shafranovich-feedback-report/
Unfortunately this feature hasn't yet been fully implemented (the reporting isn't yet occurring).
In my testing with Convergence(+ patch 1), I also found and logged the following:
bug #6749220 - "Spam/Junk folder should be auto-created if missing"
RFE #6749223 - "Site-wide and per-domain configuration option for Spam/Junk IMAP folder name."
RFE #6749225 - "Provide end-user configurable IMAP folder name for Spam/Junk email"
Regards,
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As you can deduce from the title I am a member of Yougov and I use BTYahoo spamguard in email classic. Every once in a while I spot a message in the spam folder from Yougov and have to mark it as not spam.
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Solved!
Go to Solution.

IanC wrote:
Add the address (that the emails come from) to your online contacts - should whitelist that address.
Thanks, that was easy to do - there is an add to contacts button.
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MarketData.com wrote:
Our channels have been configured to bypass Spamassassin for SMTP AUTH sessions. I expect there is a way to bypass spam checking for Convergence sessions but I have not found any information about this online.You can configure Messaging Server to send Convergence sourced emails to a different port and thus a different source channel. Then add 'disablesourcespamfilter1' on that channel to stop the spam filter.
The following guide will provide you with the steps to achieve this. You can also implement the rate-limiting if you wish. Make sure to read the entire guide first to get an idea of the overall approach.
http://msg.wikidoc.info/index.php/Rate-limiting_emails_sent_from_UWC
Regards,
Shane.

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The TechNet Wiki Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.
Please note that this forum exists to discuss TechNet Wiki as a technology/application.
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Where is the forum for... forum.
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Whay is email originated from Convergence marked as spam?

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