When i try to click on reply to an email,it usually opens another box,it attempts to but then has a red circle with a line through it

this has also happened when trying to add pictures on sites and it opens another window.It did not used to do this it is a problem i have come across lately and am not sure if it is since i updated firefox.pop up windows are set to allowed.i think it since i updated but could be a coincidence,as i may have updated some of the other spyware,pop up blocker sites,just never had this problem before?

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Similar Messages

I transferred all my itunes music from my old pc to a new laptop using an external hard drive. I can drag songs to out ipods, but when i try to add songs to my Iphone 4, I get the red circle with a line through it. It will not allow me to transfer music

I have transferred all of my itunes music for my old pc to a new laptop via an external hard drive. All songs are sucessfullt loaded in itunes and I can drag songs to my husband's ipod without any problems. However, when I try to drag songs to my iphone 4, it will not let me. I get a red circle with a line through it. Why would it work from itunes to ipod but not to my iphone? HELP!!!

You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

I go to tools then options when I try to open saved passwords it brings up a red circle with a line through it and wont open

I go to tools and the options and I can't open any of the tabs at the top Eg I go to exceptions and I get a red circle with a line through it.This is the same for all of the options that have exceptions and saved passwords.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

While attempting to upgrade to Firefox 4, when prompted to drag icon to Applications, the Firefox icon has a white circle with a line through it, why?

I'm trying to load updated Firefox 4, when the blue drop down menu with the firefox icon and Applications folder icon (prompt to drag firefox icon to apps folder) the firefox icon has a white circle with a line through (like a "do not enter" symbol)

Hello puma1552,
Are you referring to the *Do Not Disconnect* screen display while your iPod is plugged into and syncing with iTunes? Check out this Apple support document for its meaning and why you are receiving this icon. This icon always appears when you are syncing your iPod with iTunes. It's basically a warning message telling you that the iPod is currently in use and should not be removed.
http://support.apple.com/kb/HT1378
B-rock

When i try to click on the website,why it will jump to another website?

when i try to click on something in safari,the mouse will open another website.something like advertisement website..

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

I am unable to click and drag some songs to a playlist I just created. There is a red circle with a line diagonal through it when I attempt to drag it to the playlist?

I am unable to add some songs to a playlist. There is a red circle with a line diagnonally through it that appears when I click and drag to the new playlist.

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Went to upgrade and says OS too old. I went back to older version of foxfire. Now I have a circle with a line through it and when I try to open it I get,You cannot open the application "Firefox" because it is not supported on this architecture.

I have PowerBook G4, running 10.5.8. Went to upgrade and says OS too old. I went back to older version of foxfire. Now I have a circle with a line through it and when I try to open it I get,You cannot open the application “Firefox” because it is not supported on this architecture. Thanks for the help.

Firefox 3.6.x is the last available from Mozilla for PPC Macs. 
http://www.mozilla.com/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . 
http://www.floodgap.com/software/tenfourfox/ 
http://tenfourfox.blogspot.com/ 
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported

My external speakers have stopped working. A circle with a line through it shows up when I try to adjust the volume. I have been in system prefrences to check all the sound settings and everything is set properly. What do I need to do to fix this. Help!

My external speakers have stopped working. A circle with a line through it shows up when I try to adjust the volume. I have been in system prefrences to check all the sound settings and everything is set properly. What do I need to do to fix this. Help!

Though I have doubts for success, you might try a SMC reset. It can do no harm. Otherwise, barring suggestions from others, the Apple Store or qualified repair facility is the last option.
http://support.apple.com/kb/HT3964
Ciao.

When I try to make smaller PDF's I get an ''unknown error''message,(Win7 on Acer laptop, but not on my HP Desktop with Win Xp (two separate Acrobats)?

When I try to make smaller PDF's I get an ''unknown error''message,(Win7 on Acer laptop, but not on my HP Desktop with Win Xp (two separate Acrobats
Happens isnce a week or four...

https://www.dropbox.com/s/h20hiaxiuynz6z5/Blendle%20week%2051%202014.pdf?dl=0
https://www.dropbox.com/s/eohk8an2rozwe5w/NatGeo2015.pdf?dl=0
Until a few weeks ago no problems with this kind of files

My Mac has a circle with a line through it when I try to turn it on it's plugged in to a charged but will not go past this point and no startup chime

When I try to turn on my Mac it has the apple symbol that later turns into a circle with a line through it and it won't turn on I need help.

Go step by step and test.
Restart.
http://support.apple.com/kb/ts2570
Startup in Safe mode
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
Reset PRAM: http://support.apple.com/kb/ph14222
Reinstall OS X
http://support.apple.com/kb/PH13871

My volume doesn't work- there's a circle with a line through it that pops up with I try to adjust it- does anyone know how to fix this?

I cannot adjust the volume on my mac- when I try to it shows up on the screen as max volume and underneath it there's a circle with a line through it. Any suggestions?
Elle

1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers / Headphones
    Make sure Mute is not enabled.
2. Remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

I get a red circle with a slash through it when trying to move music into folders.

I had to reformat my laptop hard drive. I moved everything to an external hard drive, and then brought it back after the reformat. I did something wrong, so all the folders are gone. I can create new playlist folders now, but when I try to move the music over, as soon as I get in the area with the playlist folders, it gives me the red circle with the slash through it, and stops me form dropping the songs in the folders.
I am logged into my account and the computer is authorized to my iTunes. Not sure where to go from here, other than the Apple store.

iTunes doesn't pay much attention to file and folder names with one minor exception. On import any untagged files will be given their filename as their track name.
You can drag a folder full of files onto a playlist and all the tracks will be added to the playlist, having first been added to the library if iTunes isn't already aware of them.
When you add files to iTunes from outside the iTunes Media folder and the option Copy files to iTunes Media folder when adding to library is enabled then copies will be created, and iTunes connected to those. If you subsequently import the same folder you will create duplicate files. If your files start life inside the iTunes Media folder, or that option is disabled, then they can be imported again without creating duplicates. However, if your files start life inside the iTunes Media folder and the option Keep iTunes Media folder organised is enabled, then once you have added the folder to the library the files inside it will probably be rearranged.
In the long term your library will be easier to maintain if all the files are inside the iTunes Media folder. It is probably easier to let iTunes manage them unless you are really particular about the layout or are importing files without tags such as wav, in which case I have some scripts that can extract useful information about the file from the filename and path provided iTunes doesn't get to throw it away first.
If your main aim is to rebuild some existing playlists, which exist by dint of all the files for each playlist being in separate folders, and you want to avoid creating duplicates, then try this.
Create a new empty playlist, select the music folder and put it into date added order.
Move all the files into the Automatically add to iTunes folder.
Select all the recently imported files, drag and drop them onto the new playlist.
Repeat until all files are added
tt2

I am unable to use Yahoo chat since updating Firefox. My online contact pops up but when I try to click on it I get a circle with a line through it.

I have been using Yahoo chat for a few years. It stopped working last week and the only change was that my husband updated to the latest version of Firefox. I was wondering if I could disable that version so that I could resume my Yahoo chat.

Known issue, See:
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue maybe fixed in beta/nightly release
* firefox.com/beta

I have a Mac Book pro 2007 and when I try to start, after logging in it just doesn't open. The apple symbol shows but it seems to be frozen????

I have a Macbook Pro from 2007 and run Mac OS Lion. Today it froze and when I tried to restart after log in it just freezes and does not open? Can anybody help?
Gunilla

First thing to try, reboot from the Mac OS X install disk that came with your machine. When it starts up, select your language, then choose Disk Utility from the Utilities menu. Select your hard drive in the list and then, in the First Aid tab, click Repair Disk (NOT Repair Disk Permissions). If there were problems that were repaired, try rebooting again and see if the problem is gone.
Alternately, if you have upgraded that machine to Lion (Mac OS X 10.7), you can hold down command-R at startup to enter recovery mode, and then open Disk Utility from there and do the same repairs.
Let us know what the results are for further assistance, if the problems continue after repairing.

When i try to click on reply to an email,it usually opens another box,it attempts to but then has a red circle with a line through it

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