When I try to download an app, even a free one, a box pops up saying I need to verify payment info. When I try to redeem my iTunes money it shows my balance but requires a code. ??? Any help?
Okay, I'm going to try to post this ONE MORE TIME!!!!!!! This **** site keeps deleting my question!?????
While trying to download an app, even a free one, the download starts then a box pops up asking for verification of payment. I put in my credit card info but then it doesn't like my address info.? So I then try every variation of spelling and such. I can't make it happy, I never had a prob before .
Then I decided to try to redeem my iTunes money but a box come up , it has my account name there, and my remaining $. It all looks correct. But it asks for a code .??? I entered all the info when I got the card. Then threw the card away. I've bought items from this with no prob until now. ???
So I'm suppose to hang onto that carduntil I spend everything? Never did before, and it was working fine till now.
So here I sit . Pretty much clueless and starting to steam !
Hopefully someone has a tip or suggestion.
If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.
Similar Messages
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When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
hey i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ? please i need help ASAP
What generation of iPod touch do you have? If you don't know, see:
http://support.apple.com/kb/HT1353
If you have an first-generation iPod touch, it can only go to iOS 3.1.3 and hence will not run the Facebook app. If you have a second-generation iPod touch, see:
http://support.apple.com/kb/HT4623
Regards. -
Apple store worked great, now it keeps telling me that I need to verify payment info and my security code is invalid for my card... The card is current? What's going on?
Did you enter the last three digits on the back of the card for Visa or Master or the 4 digit # on the front of Amex?
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it says that a my credit card info has to be updated to update my apps puchased and free ..im sick of apple everything costs money i guess even to update spps ive already paid for.
When you set up your Apple ID, did you set your account up with a credit card? If so, it probably needs to be updated. It is not that they are wanting to charge you for an update, it has to do with your account. Log into your Apple ID account and update the payment information.
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I have verified payment several times in iTunes store. Apple TV keeps saying I need to do this even though I have entered the correct security code for the correct card (last 4 digits are right). What am I missing?
Then I would contact iTunes
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HT5035 I redeemed a gift card which showed a balance but has disappeared since I've updated my ipad
Why has my giftcard balance disappeared since updating my ipad?
Well something doesn't make sense here then.
Contact iTS. They can verify when and who redeemed what.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
i have just got the iphone 4s and made an apple id, trying to down load apps and it wont let me keeps saying payment failed but everything is corect, not sure if i needed to do anything before hand ? many thanks
http://support.apple.com/kb/TS1646.
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Everytime I try and download an app that's free it try's to charge my card why is that?
I will appreciate all the help thanks.
That is telling you that the payment method you specified is not valid, e.g., iTunes tried to make a temporary hold to verify the method (see link in my first reply) and it was not accepted.
If you know it is a valid method contact iTunes.
Apple - Support - iTunes - Contact Us -
When i try to download an app on my new iphone 4 it says it cant connect to the store plz help
everytime i try to download an app wether its free or not i get a message sayin can not connect to the store any ideas y?
On your computer go to iTunes>Store>Check for Available Downloads like the message says. For some reason it will not download directly on your iPod.
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I recently changed my email on my apple id and in ICould but every time I try to download an app my I'm email apple id pops up. I no longer have this email account and do not remember the password associated with it. What do I do?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
Willow37 wrote:
I no longer have this email account and do not remember the password associated with it. What do I do?
If necessary...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
I am no longer able to download FREE apps. It pops up saying I need to verify my banking information. When I go to my banking information, it tells me it's wrong, and I know it's not. HELP!!! I can't download ANY apps - FREE or otherwise! What is going on???
Is it possible the expiration date for your credit card recently changed, or you got a new card with an updated authorization code? If nothing has changed recently in Settings > iTunes & App Stores, click on your Apple ID, go to billing information and delete the card, re-enter it, save and try again to download apps.
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I created a file yesterday in Pages Version 5.1. Today I went back to open that file and a box popped up saying I need a newer version of Pages to open that file. Any thoughts??
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter -
I need help on how to download the ios 4.3. to my iphone 3gs. My mom was using it and everythig was fine but when she upgraded the lady erased everything so it would be like new and now when i try to download a app like facebook it says it requires ios 4.3. and i have asked people at phone places and i have hooked it up to itunes and still havent been able to..when i go to settings then general it doesnt show up any software updates, that whole part is erased. someon eplease help me!\
What version of iOS are you running? I'm going to bet that you do NOT have a 3Gs. You have a 3G. The highest version of iOS that can run is 4.2.1.
If you did not save a copy of the older facebook at that could run on 4.2.1 on your computer that you can sync back, then you're out of luck. The newest version (and the only one available in the app store) will not run on 4.2.1.
You will have to resort to using the mobile web page in Safari or find a 3rd party app that will run on your phone. -
Please help, I keep getting an error code 45054 when I try to download an app?
I keep getting an error code 45054 when I try to download an app on my Macbook air.
Follow the instructions in this support article.
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