When I try to play a purchased TV show, iTunes shuts down

I purchased a full season of Private Practice from the iTunes Store; it downloaded fine. But whenever I try to play an episode, I am asked again to authorize my computer (which is already authorized) and then iTunes shuts down.
Frustrating!!! Anyone else dealing with this issue?

Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK.
Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now?

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HT203175 every time i try to play videos bought on istore itune shut down

every time i try to play videos itune shut down

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Itunes stops working and I get an error message "APPCRASH" when I try to play a downloaded TV show. I have udated Itunes and removed and reinstalled quicktime.

When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.

Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK.
Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now?

I recently purchased a 7th Gen iPod nano which I have downloaded my music to. However, when I try to play this it is showing on the iPod as play but I am getting no sound through. I have checked the headphones and reset it. Any ideas?

I recently purchased a 7th Gen iPod nano which I have downloaded my music to. However, when I try to play this it is showing on the iPod as play but I am getting no sound through. I have checked the headphones and reset it. Any ideas?

Haha I had the exact same problem. Once I had tried it like 4 different pairs of headphones i was ready to give my iPod back. Then I tried pushing the headphones in further and proceeded to kick myself. I seems a lot of people have the same problem, post it on here and realise a few minutes later.

I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.

I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.

Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

HT5676 I seriously have uninstalled and reinstalled a dozen times and it still says I do not have Jave when I try to play games but it shows that my Java is enabled in the Safari preferences

I seriously have uninstalled and reinstalled a dozen times and it still says I do not have Jave when I try to play games but it shows that my Java is enabled in the Safari preferences

Follow this links process to enable the Java Preferences Panel and allows you more control.
http://support.apple.com/kb/HT5559
Also, try a game called Supremacy1914 and run that game. Its an outside browser game (Essintially) that runs via Java. It should give you a security option to allow the certificate to play the game. Some games require certificates and depending on your user account, it could be blocked.
Java panel is now stored in the System Preferences > Other

I recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

Check this thread out -> iTunes 10.4 & Multimedia Keyboard
It doesn't look like there is a fix yet, but some people in the thread are pointing to this workaround:
pikot wrote:
Following some suggestion i seem to have found a solution for the problem and my play/pause, next and previous buttons work with iTunes 10.4.1
- You need to open a text editor (like notepad) as an administrator.
- Open the SetPoint players.ini file (C:\Program Files\Logitech\SetPointP\players.ini)
- Edit the line under the [Players] section to match the line bellow (bold is the wndClass which is to be changed)
iTunes=wac,iTunes.exe,ITWindow,xxx,xxx,xxx,xxx,xxx,xxx,xxx,0,1,iTunes
- Save the file
- Restart the SetPoint and hopefully play/pause, next and previous buttons should work (at least they work for me)

Downloaded videos play for 10 seconds then iTunes shuts down

Have downloaded 2 videos from Music Store. They work well on my new iPod 30GB, but will not play on my PC. Reasonably good spec PC - AMD Athlon XP2000+ processor, 512 RAM, 128MB Graphics RAM (nVididia GeForce fx5200)and I have no problem playing DVDs on my PC. The video clips play for 10 seconds then iTunes shuts down giving my a Windows error message. Any thoughts?

Since downloading the video from iTunes Music store my songs downloaded from Nusic Store will no longer play either. It prompts my to enter my password (which I have checked and changed) but they still will not play

TS1717 iTunes stops and shuts down when I try to play a purchased music video clip, any ideas on how to fix.

Has anybody had this and know a fix?
I try to play a purchased music video clip and iTunes shuts down or windows 7 shuts it down as an unexpected error.
This only started when I updated to 10.7.
re-loaded, reset, repaired.
Still no go.
Thanks

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

ITunes crashes when I try and play a purchased music video

This is a new problem and appeared out of the blue. Any suggestions how to fix?

I'm having a similar problem (see thread below) - my purchased music videos used to play until I tried to move my library from my old PC to my new Mac. The restore kept failing as soon as a video file (.m4v) was encountered. Had to manually import blocks of music and avoid the videos. Now have my music again but iTunes just crashes when I try to play the music vids I bought from iTunes.
http://discussions.apple.com/thread.jspa?threadID=965332&tstart=15

I downloaded a movie but when i try to play it, it just shows a black screen. Anyone know how to fix this?

I downloaded a movie but when i try to play it itjust shows a black screen and wont play. Anyone know how to fix this?

Are you getting an "iTunes has stopped working" message after the black, screen? Or is something a bit different going on?

When I try to retrieve my Purchased items from iTunes, it crashes!

Last night, I decided to Restore my iPod to Factory Settings.
Now, it told me that it would wipe EVERYTHING.
I was trying to research how to save the music I had purchased on my iPod but found nothing.
I exported the playlists from my iPod but they didn't seem to do much; when I imported them back into iTunes, it said that there were no contents.
Now this made me not be able to obtain access to my iTunes purchased items.
I have researched and found several tutorials, all of which work but just one thing.
When I try to download them, it crashes iTunes.
I have tried doing it without and with the iPod plugged in, both times failing.
Could anyone out there help me?
Thank you (this is the first time I have posted on the Support so please be, well, supportive!),
lojana

Are you saying that iTunes on the computer crashes (what does crash mean?) when you redownload iTunes purchases on the the computer using:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

When I try to play a song in my itunes libery I get an error saying "this song could not be used because the original file could not be found". I do I restore the file?

When I rry to paly a song in my itunes libery, I get an error saying "this song could not be used because the original file could not be found". I do I find the orginal file?

Hello crispinofromfl,
Thank you for using Apple Support Communities.
For more information, take a look at:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Have a nice day,
Mario

When I try to view apps on the computer it shuts down itunes

on the computer on itunes i click on my iPhone. I want to view the apps on my phone but when i click on the apps tab, it says "iTunes has stopped working. A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is avilble." then the only option is to clost the program. it never notifies me of any solutions.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Note also that the current version of iPhoto is 9.3.2, so you might want to update
Regards
TD

When I try to put a location into maps it shuts down. Reinstalled - the same. It happens on two 5s phones. help

We have two iPhone 5s. On both when trying to put in the location in maps, the app shuts down. If I reinstall the software, Maps are working, but when I restore my iPhone Maps aren't working again. This is happening on both iPhones. Any idea what I could do?

While we all have MacBooks in this forum not all of us use iMovie. There's a iMovie Support Community where everybody uses iMovie. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/ilife/imovie

When I try to play a purchased TV show, iTunes shuts down

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